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Fair Wear and Tear - End of Lease Charges

What am I responsible for?

One of the most common questions we are asked by people who are considering leasing a vehicle for the first time is – what happens when I return the vehicle?

Usually their concerns are about chips in the paintwork, general wear and tear to the vehicle and what they may be responsible for in terms of costs.

This is the first in a series of articles where we are going to address some of these questions.

As with any product that you can lease, you are expected to look after it. This may sound like common sense but most of what we will cover is just that, common sense.

The vehicle must be returned in a safe, legal and reliable mechanical condition, capable of passing an MOT test. If the driver has neglected to service the vehicle or failed to action warning lights they will be responsible for any damage this action has caused the vehicle.

The vehicle must be clean both inside and out. If you turn up with a filthy car, covered in mud it will be impossible for the inspection to be completed. In a case like this the inspection will be abandoned and you will be asked to sign the condition report. The inspection will be carried out at a later date and you may find that you face an additional charge for this service.

When you return the vehicle you will be expected to return everything that was supplied to you when you received the vehicle. This includes keys, paperwork, the locking wheel nut, the manual, the service history book, the spare wheel and jack along with any other documentation that was supplied.

Everything in or on your vehicle will need to be in good working order. From windscreen wipers to indicators, rear view mirrors to the brakes. No warning lights should be lit up. All tyres, including the spare, must meet the minimum UK legal requirements and comply with the vehicle manufacturer’s recommendations of tyre type, size and speed rating for the vehicle.

You should return the vehicle with enough fuel (or battery) to complete the collection.The British Vehicle Rental & Leasing Association or BVRLA have produced Fair Wear and Tear Guides for more information visit their website. (Link: http://www.bvrla.co.uk/service/fair-wear-and-tear-guides)

In our next two articles we are going to be looking at the key points around the general wear and tear standard and conditions related to the interior and the exterior of the vehicle, what is accepted as general wear and tear and what is not.

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Posted on 19th September 2018 at 10:43 AM

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