FleetPrices.co.uk Complaints Handling Procedure

Hi Leo, Just a quick one to say that I couldn't be happier with the motor - looking forward to seeing what you can do in a couple of years. Cheers mate, Neil

Hi Steve, Service was excellent throughout. Queries always answered promptly and delivery flawless. Thanks

All went very well with the delivery and the chap who delivered it was very polite and helpful. We are very pleased with the car. Regards Mike

'We were lucky enough to have Andy looking after us again when arranging the new car. Andy was really helpful and any questions were promptly answered. Furthermore, he managed to find us a great deal within a very short amount of time. I have recommended Andy and Fleetprices to my colleagues based on the service I received. Thanks again, and I’m sure we will use Fleetprices again in the future.'

Hi Beverley Thanks for your email. Yes, I received the car on Friday and I love it. Thank you so much for organising this for me. With kind regards Gilly

The car arrived absolutely fine, I think your service and support has been excellent through out, so thank you.

Hi Steve Thank you for your email. We did take delivery of the Q3 on Friday 16th May, and my comments on the whole process are as follows. I found all dealings with Fleet Prices to be efficient and professional, with an appropriate level of contact and communication throughout. This was handled by Carmel initially and then Ben – both of whom ensured we were informed at every stage of the application and delivery process. The delivery arrangements for the car were slick with a date being estimated for w/c 12th May and then confirmed as 16th May. The driver contacted us the night before and said he was aiming for 10 am and the car arrived slightly earlier than that. All in all, we are extremely pleased with the service we received from Fleet Price, and the associated Audi dealership, and would definitely consider using your company again for future leases.

The service from you guys was great and the car is fantastic, it's pretty much perfect plus the service schedule is much longer than I expected (I thought it would be every 12,000 miles).

Hi Anissa. Yes. All good. Lovely car. Thank you

Hi Steve, With regards to my experience of dealing with Fleetprices for the lease of my VW Tiguan, I found that the whole process, from start to finish, was conducted in a professional manner. Communication was excellent at all stages and I would definitely recommend Fleetprices to any of my friends. Kind regards Darren Cross

Hello, Just wanted to say I received my Car today and absolutely love it. Thanks again to all for making the whole process so easy and stress free. Already recommending your company kind regards Lisa Carroll

I was very happy with the full service, I was kept up to date with the progress and any questions I had were answered quickly. It felt like a very personal service and I would be more than happy to use fleet prices again. Thanks

Just a short note to let you know that I was very happy with the service I received from Fleet Prices, for the second time, as I had previously leased a Mercedes A180 from you. Leo was again very helpful and kept me informed of what was going on and was able to accommodate any changes that I wanted . Also the rest of the support team, specifically Jessica, were also very helpful and able to sort out some changes that were needed to the paperwork, so thanks for all your assistance. Regarding gap insurance, I followed the link from your website and have purchased GAP insurance from Brokergap, which I had previously also done for the Merc; thanks for the advice. Best Regards Tony Stalker

Steve – can confirm that the delivery was smooth thanks very much.

Hi Paul/Beverley Just to let you know got the car yesterday! Extremely happy with it! Thank you for all your help and information it's greatly appreciated! Thanks again. Leanne

Hi Anissa It went very well thanks. The delivery guy was very helpful and explained everything. We're very pleased with the car. Thanks for all your help! Cheers Dan

All went well thanks and very pleased with the car. Carl was very helpful and quick to get the prices I asked for and let me know on the day that VWFS were ending the deal earlier than expected which gave me time to get my order placed. The support team have been great, I got updates when there were any and when ever i asked for one. My request for no valet on the car got passed to dealer as requested. There was a little mix up with where the contract should go and what account to pay the initial payment to but I have a feeling that was down to the dealer than your team.

Steve It couldn't have been any easier Chris was very helpful and a genuine good guy was a great ex and even after I changed my mind about model of car things were still very smooth Support team were great also Stress and hassle free I will never go back to a dealership to buy a car Ive told everyone at work and the golf club what an absolute joy it was to deal with your company And was the cheapest contract I could get the car for by far This is how getting a new car should be done Your staff are q credit to your company Thanks scott Marshall

Hi Anissa, delivery was fine yesterday and I'm delighted with the car (and the service you provided of course!). I would definitely recommend you to anyone looking for a lease deal and I'll be back in three years for a refresh. Many thanks for all your help, you made the whole process seem very simple. Regards, Martin

Thank you for the email. I am very happy with my first Honda.It's a beautiful car and something completely different to anything else on the road. Having had to cancel a previous lease order with a different company due to their poor customer service I found Fleetprices where definitely a cut above. I found the process went smoothly from the initial conversations with James (who was very helpful and patient) right through to the Support Team who kept me informed all the way. The only comment I would make is I assumed that the car would be delivered on a flatbed and not driven to me so the car had mileage on it already. It's not a criticism just more of an observation. Fleetprices admin fee is quite high compared to other lease companies however that is made up for with fantastic customer service. Many thanks, Ross

Thank you for your email. I have been very happy with both the service and help that I have received to date. Mike Tibbs was extremely helpful and the car was delivered as scheduled. Best wishes Lynn

I wanted to say thank-you very much for providing an excellent professional service, keeping me informed at each step and progressing things so quickly and efficiently. It has been a pleasure working through fleetprices for our requirement and with yourself in particular who has given us a great experience.

Your people were on the ball re the car sale. Thanks for your attention.

Yeah everything went smoothly, very happy with the new car. Thanks Matt

The staff and service from Fleet Prices have been first class from start to finish. Mike has offered great advice and customer care and made the whole process easy. I would highly recommend Mike and Fleet Prices to anyone looking to lease a vehicle... 10/10.

The Audi was delivered on time as promised and everything went smoothly thank you. I am delighted with the car I have chosen and look forward to the two years of motoring with it. This is the fourth vehicle I have leased from fleet prices and the friendliness, professional attitude and helpfulness of Anissa has encouraged me to return my business for the past six years, and again in the future.

Yes delivery etc all went very smoothly and I was more than happy with the communication from Leo and the rest of your team.

I have just taken delivery of my vehicle and I'm very happy with it. I would like to thank you all for all your assistance over the past couple of months.

Hi Steve I’m a returning customer. I was happy with the service I received from Anissa before and very happy with her and Jessica this time round. Thanks Mark

Hi Anissa, Hope you are well. Just to let you know that the BMW was delivered as promised. The delivery man was very friendly and helpful. And the car looks superb. Everyone loves it! The vehicle reg even has my initials! I would like to thank you for all your help and hope to be acquiring more cars from you in the future. Thanks again. Yusuf Hans

Hi Elena, Just wanted to let you know our new car arrived yesterday and it's fabulous! Thanks for all your help. Have a great weekend, Richard

Leo was great at helping us through the lengthy delay. An excellent job again!

Very pleased so far with the A3 which was delivered by Audi’s agent in an excellent and very clean condition! The delivery was first class and I cannot fault the guy who made the journey down with the vehicle. I was informed all along as to what time he would arrive which helped me plan my day.

I recently leased a Mini Countryman and the service received from start to finish was excellent. Both Natasa and Rebecca always did what they said they would and always in a prompt manner.

Thank you for your excellent service. This is the second time I’ve used Fleet Prices to secure a lease and both times I was offered a deal much better than what the main dealers were offering. This time there was a major hiccup with delivery time but was corrected quickly by Nat.

Good morning My car delivery process on Friday 29th April went very smoothly and the sale process with Mike, over the past few months, has also been a breeze. I noticed over the weekend that there is a possible loose connection on the front passenger interior light. Would I need to contact Mike about this or do I simply need to take it to a local Renault garage? Kind regards Natasha

It gives me great pleasure to tell you how delighted we are with our car and the service we have received from your organization. Please pass on my thanks especially to Rebecca and Rachel who pulled out all the stops to get our car delivered as soon as possible. My next door neighbour is in the market for a SUV so I took him out in the Kodiaq. He now tells me that is definitely the car he wants and has taken your details, we could soon have two Kodiaq’s on Manchester plates side by side in our road! So very many thanks again

The experience I've had with FleetPrices has been nothing short of fantastic. From my initial enquiry Leo couldn't have been more helpful and patient. After placing the order for the vehicle the Support Team were superb in ensuring I was kept fully posted on progress. When I visited your offices (I didn't have access to a printer to print and sign the documents) the team were very hospitable and ran me through everything I needed to do. On the day of delivery, despite being abroad on annual leave, Leo rang me to ensure I was comfortable with anything and to ring him should I have any concerns. I'd certainly recommend FleetPrices to any family or friends that are looking to lease a vehicle. Many thanks to you and your team for a job well done!

Quick, easy and very helpful. It couldn't have been a more pleasant experience. Give them a try.

Hello Steve, This is my second car from yourselves and once again everything went swimmingly. Anissa was extremely diligent (as always) and a pleasure to deal with. Love the car J Many thanks and hopefully speak in another 3 years. Az

Dear Steve, The car was delivered on time and the service I have received at all stages of the process has been excellent. I have used Fleet Prices in the past and will use your company again in the future. My thanks to Anissa and all the team. Best regards, Paul

Hi Rachel Yes, all went well. Very impressed with the delivery service. Thank you very much and I'll let you know if there's anything I need. Thank you Lee

Hi Steve Thanks for your e-mail. Yes, I am very happy with my car and also with the excellent service that you have provided. I was kept up-to-date all through the order and delivery process and everything went smoothly. Thanks also for the GAP insurance reminder – I actually already have this type of insurance. Many thanks, Marc Austin

I would be pleased to provide feedback on the service I received from Fleet Prices. The whole process of selecting and ordering the car was very easy for me and the contact I had with everyone involved was excellent. I was kept informed at every stage both by email and telephone. My questions were always answered fully and promptly, no chasing was required at any time. The car was delivered on time and the handover from Dan was very thorough and he took me through the basics of the car and the technology that comes with it. On my experience so far I would definitely recommend Fleet Prices to any friends or family considering leasing a car. All in all a very pleasant experience and I love my new car J Hope that helps Kind regards Julie

Just to say that Chris is a credit to your team. He was patient, helpful and understanding with my quote. Many thanks

Hi Elena, All received and love the car. Can't believe how great a deal we got with the spec of the car. Thank you so much for all your help. Cheers Jay, Hannah & Fearne

The service from fleet prices was very good. I have no complaints and am due to take delivery of my car in about 3 weeks

Hi Steve, Allan is away from the office, but I dealt with the Peugeot. Everything went well, and as ever Anissa is an absolute star, she always goes above and beyond to help us and we are not the easiest of customers. Jessica also has been extremely helpful, so if you could thank both of them on our behalf. We would like GAP insurance on the recent delivery, so if Dawn could drop me an email with the price that would be great. Many thanks Kind Regards Julie Broad

Hi Steve I used to contract hire vehicles for my company back in the day and always found it the most efficient and cost effective method of funding cars. I have never had a personal lease but have wanted to go this route for quite some time as I believe it takes all the hassle out of car purchase and more importantly changing vehicles. My son used Fleet Prices a couple of months ago and recommended that I give your company a go as he found the whole experience far less stressful and efficient – how right he was!! Right from the quotations through to delivery the whole process was efficient, business like, friendly and was a massive cost saving against the ubiquitous and hard sell of the PCP (what a con) now being offered by dealers. I was kept in the picture the whole time and delivery and handover was right on time. What a pleasant experience – so much so that I have ordered my wife's new car through yourselves and am awaiting delivery in the next couple of weeks. The only down side was the reaction of the local dealer where I test drove the vehicle who unbelievably said that had he known I was considering a Personal Lease he wouldn’t have let me have a test drive!! Well done

Hi Anissa. Happy new year to you. Hope you had a good one. All went really well with the delivery of our new car. The gentleman who delivered the car was extremely helpful showing us all the car in detail. I have to say that he didn't rush and answered all our questions. We are looking forward to enjoying our new car. The date being changed didn't inconvenience us at all. Thank you for all you help. Best wishes Linda and Gordon.

I was very happy with the service the team provided. It was efficient and stress free. I ordered my car and then waited for delivery! Thanks for your help so far. Also I could not be happier with my car!

Everything is great and I’m enjoying the Skoda. I really appreciate the service you guys provided, including the great price and how easy it was to lease via you. I have recommended you to others and look forward to finding my next car with you in the future.

Hi Steve, I have been very satisfied with the service from start to finish and have already recommended you to a couple of friends. Andy quickly responded to my initial request and guided me through the process in a friendly and helpful manner. Sara in the support team handled all the documentation quickly and effectively. I will be back in a couple of months for a quote for a second car for my wife. Regards Martin

Everyone has been great, hopefully, all will go smoothly on 26th March when the Evoque gets picked up and Mazda's delivered the Cx 5. All the staff at support have been very helpful. Leo was the best dealing with the initial choice of a new car.

Good afternoon Steve, Im more than happy with the service I have received from Fleet prices. Everything has run nice and smooth and im more than happy with my car. Thank you to Fleet prices for sourcing the car for me. Many thanks Keith Ifield

Hi Steve, Thank you for your e mail earlier this morning. I have dealt with a number of car brokers and car leasing companies over the years and I have to say that I have found the service provided by your sales and support teams to be exceptional.. Ashley was consistently patient and helpful in dealing with my various enquiries and your sales support team members Claire, Sara and Rebecca have always been entirely courteous, swift and personable in our various e mail exchanges and telephone calls. I have certainly formed the impression that you are all ‘customer-first’ focused, which I have often not found to be the case when dealing with some of your competitors! I will certainly have no hesitation of calling on your services again and wholeheartedly recommending you to other colleagues and friends. Kind regards Anthony

I can't believe it has been 12 months!1 Everything is perfect, thank you for checking in! 😀

Thanks for your note. Yes, very happy thank-you. The car is very nice. The delivery driver rang me late morning and was outside my house within an hour. I've taken delivery of a few lease cars before and the driver was up there with the best of them in terms of showing me the ropes. He was also very pleasant and polite, qualities which seem to be on the decrease nowadays. I'll take a look at the gap insurance, given this is car at the higher end of the market. 10/10. Thanks again. Best regards

The car is fantastic thank you and everything went well throughout. I will definitely use Fleetprices again for future requirements. Thanks to Chris and the team. Regards Daniel Hampson

Hello Steven, I have to say the whole process from beggining to end was faultless. From my first contact with Mike Tibbs to the support from the girls in the followon team and the car delivery everything went without a hitch. I approached 4 lease companies and Fleet Prices gave me the best quotation with, by far the simplest process. Many thanks to all the team at Fleet Prices for their great help and support. Regards, Peter

Hi Steve, I am very pleased with the car and its was delivered exactly when I was advised. Mike has been really good all the way though explaining everything from Finance contact/documents to how the payments work. I am extremely happy with my experience through Fleet pricing and have already recommended 2 of my colleagues who are currently looking at upgrading their cars. Kind Regards, Jamie Angell

Dealt with Rob Whyatt in January he was been excellent sourcing right deal, car delivered 1st march only 6 weeks later. extremely happy with everyone in the process and will use again, First time leasing as been in Company Car scheme for years but BIK tax has forced change.

I'm very happy with the new Jaguar and can confirm the whole experience from my initial enquiry to the delivery of the car has gone very well without any problems . I have checked with my insurance company and can confirm I'm fully protected . Many Thanks John

Thank you for your email dated 15th February concerning my car. It was delivered expertly by JCT600 driver John, who was celebrating his 86th birthday that day! My whole experience with Fleetprices has been an absolute delight. From the first enquiry to James Durrant, right through to the delivery, I could not have had a better service. James answered all my queries and was not pushy at any time and put me right at ease. I was a bit apprehensive leasing for the first time and through the internet but I have to say it went like a dream. James managed to get me a better spec car within 3 weeks and even the same colour as I wanted! After dealing with James your Support Team kept me in the picture throughout the ordering process and were very polite and informative whenever they contacted me. The car is an absolute beauty, delivered by 8.30am on the day of delivery and John the JCT600 driver was an real character and did an excellent job bringing my car down from the north. The car is brilliant and I am looking forward to my 3 years of motoring with it. Many thanks again to all your staff. Regards Barry Harris

I was really pleased with the service end to end. All my questions were answered quickly and professionally.

Hi thanks for the email, I am happy with the vehicle and was very satisfied with the service I received from Fleet Prices UK I had no issues or problems and any queries and question I had throughout the process were dealt with very quickly I would definitely use your company again and have already recommended you to others. Anissa was really helpful and very friendly she a joy to deal with. Overall i was really impressed with the service I received so thanks so much for all your help. Cheers Tim

I just wanted to drop you a note to say thanks. From the initial ordering with Mike to the ongoing support from Alisha & Rebecca and the then the delivery by Paul yesterday. All went really well. Well done to all. Keep doing as you doing and thanks again.

Everything went well with the delivery. It was on time and very easy. Good experience with Fleet Prices overall, apart from the slight delay in receiving the vehicle.Good service and prompt communication. Great value for money as well. I definitely recommend them.

Not only were Fleetprices the best price for my Jaguar I-Pace lease, from start to finish it was excellent communication and seamless delivery, thank you.

Steve, Thanks for the email. I would like to complement you on the faultless experience I have had with Fleet Prices. Rachel has been excellent, with fast and efficient responses and regular updates. You would be amazed how few of the companies I reached out for an initial quote did not even respond! Best regards, Andy

The whole process was excellent. I was kept informed and the vehicle was delivered on time. All staff were helpful and professional.

Great broker - very professional with good communications throughout the process to deliver on time. Would definitely use again.

Dear Fleet Team, The car did arrive safely today thank you. Also I would like to thank yourselves and my main contact Helen from Fleet who have all supported me through this process. This was my first time leasing a car and going through a broker as such and I can honestly say I will be doing it again as it has been very much worth while and so easy. You are a very professional firm and very easy to get hold of should I have needed anything which is greatly appreciated. Again thank you for all your help! Jordane :)

Yes the car was delivered as planned on thursday the 26th and am very happy with it. I did contact Black horse finance as I wished to know the dates when payments are expected etc,but they advised I will receive an invoice detailing this in due course. Overall I am very satisfied with the service your company have provided me keeping me updated with the progress of the vehicle, and i will not hesitate to recommend fleet prices to my friends.

Hi Rachel, Everything is fine and the car is great. Happy with the service and thanks for all your assistance during the delays. Cheers, Barry

Aside from the major 'issue' with Holdcroft back in Oct/Nov, we are now enjoying the right car and I would like to thank Dale personally & the girls for their help with this issue and sorting it all out in the end.

Thanks for the email below. Rachel did her best to find and supply a vehicle that was required to our spec as soon as she could continually communicate with me with regards to updates. The said vehicle was delivered on time and the driver was very courteous. Thanks Gill

Hi Anissa Sorry missed your call today as in meetings :( Received car on time and happy with service from especially you and also your team. it is a credit to you all on your communication and customer service that you have provided to me for the two cars I have ordered from you so far. I am in the service industry so know what it means to please the customer and its not easy, however you have been very professional and made me (the customer) feel extremely happy with the service I have received and would have no issue recommending you and your company to my colleagues. Thanks again and hopefully you can do the same in two years when my car is due to be replaced again Kind regards Peter

You did good!! The new car has just been delivered and it’s exactly what I wanted. My sales advisor has been brilliant and the service team staff equally so. Have recommended you guys to a lot of people since I started using you three years ago and will continue to do so. Thank you for all the help, support and guidance in this process.

I’ve already reviewed on Facebook. Couldn’t fault the service I’ve had. Andy was excellent in getting the quotes to me (even when I was super indecisive). Support team have been really responsive and delivery was so easy. Will be coming back at the end of this lease no doubt. Highly recommended

Steve the car is fantastic,I am really pleased with it,handover on time and very professional.Just one question,going through the manual etc I have found a new Volkswagon breakdown and Recovery handbook,Is the vehicle covered by this as it wasn't mentioned in any of my E mails from Leo or Jessica. Regards Phil Morris

Hi Andrew Just wanted to thank you for the smooth problem free transaction with supplying my farther in laws car. He's delighted and still spending hours working out how to operate all the gadgets in the car. Many thanks, appreciated. Kind regards M Phipps

Evening Peter Just wanted to drop a note to say the car arrived yesterday and I’m really pleased with it. Also to thank you for your assistance in arranging this deal for me. Due to work I have had to conduct most of the arrangements via email, you have always got back to me promptly with any queries I have had and on numerous occasions left voicemails with me to ensure I was up to date. You’re effort in identifying a car with the exact spec I was looking but with a much reduced waiting time has made an immeasurable difference. Once again, thank you for your excellent customer service and helpful attitude throughout this process Cheers Stuart

I was extremely pleased with all aspects of the service provided. Please pass on my thanks to Ashley and his colleagues whose regular updates were much appreciated. I am delighted with our Seat Ateca. I think it highly likely I would use your services again with a view to arranging a new lease in time to ensure that there is no significant gap between the end of the current one and the delivery of a new vehicle.

Can I please say how pleased I have been with the service shown to me by Fleet prices personnel, Ashley Humphrey’s has been a credit to your company with keeping me informed and made it a pleasurable experience throughout the process of obtaining my vehicle, in fact, all the personnel I have dealt with have been a credit to your company. Would I recommend Fleet prices? Of course, without hesitation. So please pass on my thanks to your staff and Ashley in particular.

Hi Steve, Ok so I've had the car a couple of weeks now and I'm very happy with it. I think if someone's looking for a stylish, well equipped, safe & perhaps sensible car then its a good choice Re the service I got from you guys, well, Leo was great...from beginning to end he really was a pleasure to deal with. He kept the process moving along nicely and got things done quick. Every time i sent an email or called he was straight back to, making sure things got actioned...right up to the point of delivery. I'll be actively recommending you, and particularly Leo, to any of my friends whom i hear are in the market for a new car. Jim

Hi Steve, I am very happy with the service I have received from fleetprices, including the updates and quick responses to any queries I have had. I am really happy with the car, but I was quite disappointed with how dirty it was on delivery after having been driven from Brighton. Overall I am pleased and will be using your company again in two years. Kind regards, Lucy

Hi Steve, Really happy with the car, the delivery was exactly on time and the car was gleaming. Thanks for all the help from yourself, Paul and Beverley. Thanks again, Andrew

Hi Rachel & Support Team, Quick update, I have my new car which is an Audi TTS. I LOVE it! Thank you so much for your help in ordering it through to me receiving it. Special thanks to Rochelle, Claire and Sara who have helped me along the way from within the support team. Sorry if I have missed anyone out! Hope you all have a good weekend with a couple of glasses of wine!! Nick

Morning Anissa I hope you had a great weekend? The car has been delivered this morning. Many thanks for all of your help! Its a beauty! Best regards Phil

Hi, The delivery was very smooth and at the time stated. I am very pleased with the service once again. Thank you Sharon Evans

I have been very impressed with your service. Everything has run very smoothly and there has been good communication.

Andy Heywood was your representative that took care of me again, no-nonsense, he listens to what I'm after, good communication by phone and email, a pleasure to deal with, I've recommended him to my brother which is an endorsement of his service.

Hi Anissa, Thank you for your email. Yes, delivery went well last week and I am very pleased with the car, it’s great, especially the panoramic sunroof in this weather. Thank you for organising everything. A friend of mine, Heidi Bradbury has just ordered a car from you after I recommended you. Best regards, Colin

Had my new Audi delivered yesterday and I have had a lot of fun with the roof down and the wind in (what is left of) my hair! Leo was my contact and he was professional, friendly and efficient, even contacting outside normal working hours to make sure everything went through smoothly. Very, very pleased, would absolutely use again!

The team was very responsive and helpful throughout the process. Particular thanks to Brad and Alisha for going the extra mile for me.

The third time I have used FleetPrices for my PCH - this time for a VW T-Roc 1.0 SE TSi. Great service from start to finish thanks to Leo and all the staff in the customer support team who kept me informed all the way through. Very pleased. Highly recommended. Oh...and great prices!!

I have been highly delighted with the service I have received from the initial discussion and placing an order to the delivery of my vehicle. Any queries or questions have been dealt with thoroughly and efficiently. All staff have been courteous when spoke to and when emailed have responded quickly. The whole process has been straight forward.

I’ve just taken delivery of my second car from Fleetprices. Carl, the lease consultant was excellent again, as were the back office staff. Have no hesitation recommending their services.

Dear Steve, Thankyou for your email following delivery of the car. The delivery went smoothly and the driver was most helpful in the handover. I am very pleased with the car which was delivered in a clean and perfect condition. I have to commend Mike Tibbs for the way he answered my questions and allayed my anxieties. I do not think he could have been more helpful. He described the whole procedure in advance so that I knew what to expect. I have taken your advice and have taken out GAP insurance. If I was to offer you any advice about handing a car over to a customer it would be to do it with a full fuel tank. This would create tremendous goodwill and would 'delight the customer'. I look forward to driving this car. John Hudson

Good morning Steve, Extremely pleased with both the new car and level of service that your company have provided. Kia have clearly given a great deal of thought to the new version of the Sportage, and it shows. Best regards Murray Davies

Dear Steve, Yes - everything went smoothly after your kind intervention thanks. Car duly arrived, on time and the delivery man was great. I would recommend you to others. With grateful thanks, Mark

Hello All, Thank you all for the recent delivery of my new vehicle (Ford Fiesta ST-Line). Delivery went smooth last Friday and I’ll hopefully speak to you in 18mths time. Best regards, Gareth

I just wanted to say that my car so far has been perfect 👌 for a fair price from your company and would look forward to similar good deals in the future if possible.

No complaints at all. This is the second time I have dealt with Carl and he has always dealt with my enquiries and orders to a very high standard. He's very easy to deal with and always replies promptly to emails. I have been kept up to date with the progress all the way through once it was handed over and looking forward to getting the new car on Friday.

Good morning, I am very happy with the car and the service I have been given . The car arrived when they said it would and you have kept me updated with everything I need to know . Overall a great company that are very competitive . I am going to take out the gap insurance just for piece of mind . Mark Brown

Hi Thank you for all youve done for me in receiving my car on time, I absolutely love the car, the team worked fantastic on behalf. Thank you Kind regards Joanne

Dear Joe I just wanted to say a huge thank you for all your help in getting the Audi Q3. It arrived 2 days ago and we are thrilled with it. The whole process was completely painless and totally straightforward. We will definitely recommend you to others in the future.

Alright mike Just want to send a short email saying thank you for your time and effort spent helping me choose and keeping me updated throughout the whole process. it arrived on Thursday and honestly it is an amazing car, in love it it. Thanks again, and make sure your boss sees this for a pay rise 😉

Hi Rachel All went well, there were no mats in the car which was surprising but we can buy some separately. Really pleased with the 2 cars we have leased with yourselves and I have recommended a few friends and colleagues to you as well. Cheers, Derek

Hi Steve, Thank you for your email. The service that I have experienced throughout the whole process has been fantastic. Fleet prices came recommended as my husband also leased a car from yourselves. Aneesa was incredibly attentive from the beginning, returning emails on time and keeping me informed throughout. The administration team were equally professional, ensuring that all of the correct paper work was issued and that the car was delivered on time. I have already recommended leasing from fleet prices to family and friends. Thanks again, Lisa Fleming

Dear Clair and Rachel Just a quick message to confirm the car arrived safely earlier today and it's perfect. Very exited. Thank you all very much for all your help through the process. Very much appreciated. Must go now as I have an owners manual to read..... Best regards Jonathan

Hi steve Just to let you know that I am thrilled with my new car. Everything went according to plan and I couldn't be more pleased. I will definitely recommend you to anyone who is interested. Many thanks Anne

In summary, the whole process from initial contact with Fleetprices to delivery of the car was first class. At all times we were updated as to how matters were progressing and we took possession of the car much quicker than anticipated. The vehicle is exactly as was expected. To be honest, we chose the car having visited our local Vauxhall dealer, but for whatever reason, they could not come even close to the final rental price offered by your company, so we are very pleased with the deal we received. Many thanks again,

I am in possession of car now. Amazing Christmas present thank you so much.

Hi Anissa. Yes everything went well yesterday. Car arrived mid-morning. Nice guy from the dealer in Kendal. Parked out of sight. Just need to find a ribbon. Thanks very much for all your help in sorting this out at short notice for Christmas. I'll be back to you in the new year about a C4 Picasso. Thanks again . Have a great Christmas. Doug

Everything went brilliantly thank you. Happy with the service especially the quick responses to any queries from Alisha. Won’t hesitate to use Fleetprices again when my vehicle is up for renewal

I'm very happy with the car, it's the right choice for us at the moment and having had two Audis I'm glad I chose BMW this time around. I have to say that the whole process has been very smooth. Leo was patient at the beginning as we played the familiar additional options dance and in the end I think I got the spec vs price just right. Once the order had gone through and I was passed over to the support team things continued in a similar vane. The support team were knowledgeable regarding my order and responsive to all of my queries. It seems to me that decent customer service is a bit of an elusive trait these days, to find it in abundance with Fleet Prices was refreshing. There was a slight delay around the time of the finance documents but I think that was more to do with Arval not telling Fleet that they had received everything that they needed. The car was delivered clean and in perfect condition with 247 miles on the clock. It would have been nice to have put those miles on myself but that obviously would have required transport delivery. Maybe that could be an additonal option you could offer to customers if they required it? Otherwise I really can not complain. See you in three years. Bets regards Jon Barker

The service I received was first class, right from the beginning. The customer care team, made sure Any request about the car, was taken care of.

This was my first attempt at leasing. I chose Fleet Prices because they appeared to be the most competitive. I spent a considerable time (months!) searching for the right deal. Approached Fleet with a degree of trepidation being naturally cautious. Needn't have worried , whole process was very straightforward. Ashley Humphreys was a very reassuring and expert voice who made me feel a great deal easier and more confident. From there on the process worked very smoothly with everyone from each department keeping me informed of progress. It was very nice to come across a company who do what they say and don't need prompting or chasing for information. I now have a beautiful Alfa Romeo and I have recommended Fleet Prices to my best friend can't say more than that. I shall be very happy to repeat the whole thing in 3 years time.

Dear Steve. Thanks for your mail, and please feel free to use this endorsement on your site etc. I was a little concerned at first to be honest doing this online without a face in a dealership . I can only say that Michael who I dealt with was top draw, and understood my needs to ensure that the company was above board before I would give any personal details and commitments. I checked companies house and credit checked the company to ensure I was dealing with a real company..maybe I was over cautious here but I feel best to check as much as possible in these days of faceless sales over computers. Michael was attentive, got back to me every time without fail, and did everything he said he would, I was surprised to be honest as I needed a car in a short period of time and he pulled it off , at what I can see at a great competitive price..in fact I had one competitor of yours tell me if this price is real snap their hand off...so you have the competition helping you as well. On the lead up to delivery I was contacted before and after to make sure all was ok, and the delivery guy made sure I spent time ensuring all was correct ..I would have no doubt what so ever in using you again...and have already passed on your details to some of my colleagues . Best of success to you, for me it's deserved based on your high customer service and good rates.

I was more then happy with all of the help and advice i received from all of your team Carl and the support team who helped me with any questions i had and were more than happy to help. I would recommend you to anybody wanting a lease car thanks alot.

Ordered my new car through FleetPrices to replace a previous lease car. Very happy with the price and the service. Recommended.

Hi Anissa, The delivery went well thank you and the car is great! Thanks for all your assistance. Regards, Lee

Very happy thank you. I couldn't fault the service I have received from fleet prices. I have referred a number of colleagues to you who have also ordered vehicles. I should get commission! Regards, Chris Bond

Hi Steve, Sorry for the delay in replying, but I kept your mail in anticipation that I would get a chance to reply as some stage. I can offer the following comments:- 1. I used the internet to find leasing companies, so your presence on contracthireandleasing.co.uk was where I found you. 2. I found Rachel easy to deal with, prompt at getting back to me regarding availability and generally very helpful all round 3. The finance application process was not too onerous and acceptance granted quickly 4. Delivery arrangements fitted in around the collection of my previous car with no issues, which saved me some hassle 5. The car was delivered early on the due day with no issues 6. Subsequent to delivery, Rachel has dealt promptly with a few queries for me, though I have a minor problem with the service interval computer which was not reset prior to delivery (I've emailed Rachel about this). Hope this is of use - my overall experience was good and I would definitely consider using you again next time round. Regards, Rob Rob Pole Project Manager

Perfect Anissa. The guy that delivered it, Stuart, was such a lovely lovely man. The car is beautiful and I'm now offering a shuttle service between Manchester and London so I can drive it all day!! Thanks for all your help as always. x

Thanks Steve. Service I received throughout the process was great – Anissa went above and beyond the call of duty and was very keen and quick to help. Similarly, the team I dealt with once my car was on order were very helpful. Quick to update me on progress and good at resolving issues with the finance company when paperwork was wrong etc. All in all, a great service. Thank you very much. David

I have to praise Carl . This is my very first lease deal so I was a touch out of my depth at first. I constantly asked questions and sought reassurances. Carl answered the lot and probably ended up doing me about 6 different quotes on various Yeti's. My only grumble would be being advised the car would be with us by April 1st which slipped to the 4th. Anyway, I found the process smooth and Fleetprices the most competitive.

We received our new car, Volvo V40 Hatch Momentum, without problem last Tuesday. We are delighted with the car and the service from Fleetprices and the delivery company has been very good, in fact I have recommended Fleetprices to a friend who is looking for a lease car. Thank you for your help

Anissa, Just a quick note to say my car has arrived safely. Thanks for sorting it all out for me. Regards Paul Crisp

Hi Steve, Yes everything went smoothly and the whole leasing process was easy and trouble free. I will definitely be looking to use Fleet prices again in the next few months as I need to replace my lease car which is returned in September – so any hot offers on Mercedes you have will be of interest. Best regards, Matthew Rayner

Thanks for your email. Experience was great - I have to say, Elena was fantastic - ever so helpful, always very prompt in replying to my emails/calls and all round knowledgeable salesperson - definitely a strong asset to your team. I would highly recommend your company to a friend.

This is only my second time leasing a car, so I am still relatively inexperienced. My first contact with Fleet Prices was through Carl Barton back in October 2017. I was first attracted by the prices for specific deals displayed on the website but, after talking to Carl, I felt he was very helpful and managed to get me a very good deal on the Skoda Octavia, which I ended up going for. Other companies I spoke to could offer similar deals but I felt Carl was far more engaging and willing to respond to queries so I opted to stick with Fleet Prices. He explained everything and took me through the initial steps up to ordering my new car. I specifically requested that my car not be delivered before April 2018, when my then current lease was due to end. Throughout the subsequent months, I appreciated the mails keeping me up to date with the progress of my order and expected delivery dates. I always found the team helpful when I had queries. In the run up to my current lease deal ending, I contacted Alisha (who had been sending me progress updates) to ask if it would be possible to have the Skoda delivered on the 28-March, the same day my current car was now booked to go back. It was quite late notice but she spoke to the supplier and managed to arrange delivery for that exact day, which worked out perfectly for me! All in all a great and very straight forward experience. I found everyone I've dealt with very helpful and willing. In 18 months time I'll definitely be speaking to Fleet Prices again to arrange my next lease.

Hello Steve, We have found the whole experience extremely smooth and pain free, from the moment we made the initial enquiry through to the car being delivered we have found every very knowledgeable, friendly and professional and we have been kept abreast of the delivery and what to expect on a regular basis. I wouldn’t hesitate to recommend fleetprices and would be looking to use you again when the vehicle is up for replacement Regards Peter Long

Hi Steve, I cannot thank you all enough for the superb service you have given me with my car lease. If I had know it was going to be as easy as this I would have done this years ago. A special thank you to Dave Marston who answered my questions with patience and humour and was extremely helpful. I am loving my car and keep looking for any excuse to go for a drive. I have been recommending you to everyone I know! Thanks again Liz

Fantastic service from Brad with customer focus at the heart of his approach. Made the process easy and straightforward. Would recommend Brad for sure!

A very slick operation. Excellent communication. Management of taking possession wonderful. Staff extremely mannerly, respectful and curious. Well done everyone! Merry Christmas.

found the process from the first enquiry excellent. The initial contact with your Fleet Prices sales broker was very good and no enquiry seemed too much trouble and he responded very quickly. The support and interaction with your support team, once the order was placed, was also excellent. The car arrived quicker than estimated. I was kept in constant touch about the progress of the car in its construction and delivery.

I received the best service from Brad, he was very supportive and managed to resolve all my issues. Brad is someone I can say has his clients best interest at heart. He managed to not only deal with my issues but was also quick to respond back if you had any queries. I would 100% recommend Brad to anyone.

I love my car. And the service I received from you guys was excellent. Leo was extremely helpful. Nothing was too much trouble and he kept me updated the whole way. At no point did I felt like just another customer. I was dealt with professionally but personally at the same time. Alisha from the support team was also very communicative and kept me in the loop the whole way. All in all, it was an excellent experience and I will recommend your team to my associates

Hi Beverley, Yes the Qashqai arrived yesterday whilst I was at work. It looks great and drives really well - but I have only seen/driven it in the dark as yet! That is the problem with changing a car at this time of the year- I have to wait for the week-end. Thanks so much for all your work and patience, especially in the early decision stages when I couldn't sort a colour out! This has been the 4th lease car I have had and you have made the administration for me very easy. Thanks again, Jan

Hi All went very smoothly to be honest. Great service. Thank you. Matt

Dear Beverley, Thanks for the email.............car arrived 8:30am Monday morning........wife delighted, not had a look in!!!! Best regards, Graeme

Yes, all went well with the order and everything was sorted/delivered on the dates specified so we have no complaints. I have another vehicle on order with you which will be our third using FleetPrices, so you're obviously doing something right!

'I am very happy with Fleet Prices as we were kept well informed all along the line and the salesperson and support team were always efficient, helpful and friendly. The delivery went very smoothly and it arrived quite early in the morning. However, the Kodiaq went straight into our garage and has remained there ever since as we went away on holiday virtually straight away and have just recently got back. We are now only just getting to grips with the handbook and look forward to taking the car out.'

Paul Wanted to drop a note to say how delighted I was with the service you provided. I was particularly pleased with your help when there were some finance issues. I will be recommending you to friends and family and hope this is the beginning of me using Fleet Prices for all my car leasing needs Thanks again Billy

The car is doing exactly what is say’s on the tin!! Perfect. My good lady has a smile every day !!

Fleetprices and the team there offered an excellent service and were most helpful, providing prompt answers to any query about progress.

Very easy process and a wonderful support team. I'd 100% recommend these guys. Thank you!

Dear Steve, Thanks for the email. Everything went smoothly. Paul Phillipson was brilliant.......helpful at every step along the way and happy to resolve any 'silly' questions I asked. All other Fleet staff I spoke to were also very helpful. Delivery was as promised..............driver was friendly..........called to confirm time.............and arrived on time. In summary a very good experience which made the whole process stress free. Hope this is helpful. Regards, Graeme Jamieson

Dear Steve, Thanks for your email. I’ve taken delivery of the car and am very pleased with it. I’ve also been very pleased with, and appreciative of the support provided by your team in arranging this lease. Anissa in particular has been very helpful: always prompt and courteous in dealing with my many questions. (In fact I’m sure she’ll be pleased I’ve got the car now - I’ll have no more queries for her to answer!!) The rest of the support team, whoever I’ve dealt with, have also been great. Thank you, and please pass on my thanks to them. One comment on the actual package as something by way of feedback for the future. It wasn’t clear until quite late in making the arrangements that the Jaguar leasing company does not allow the driver to utilise the “App” and the associated emergency response and breakdown services. As it happens I personally am not too worried by this: the App functions would be used on very few occasions anyway and I have alternative breakdown cover arrangements. However, as I’m paying £400/month it’s disappointing to learn that I’m being denied access to all of the services that Jaguar have provided in the car I’m leasing. This is apparently on the grounds of “Data protection” but I sense this is nothing more than a poor excuse for the leasing company not to have to bother to put the resources in place to manage this properly. This is nothing to do with Fleet Prices, and certainly no reflection on the service that you have provided, but I raise this as a matter that you might wish to explore further. I would also add, in closing, that the collection service for my previous car was also very well organised. Whilst this was probably not controlled by Fleet Prices, be happy to take some credit for it! :-) Kind regards, Ray

I thought I’ll share with you the message I sent to my salesperson, Natasa Hole, after the new vehicle was delivered. I think it’s important to recognise great service, and we do not seem to do that quite enough. It’s often the negative issues which get highlighted, and whilst I’ve had a couple through this experience, the main feeling I’m left with is one of gratitude to the committed and dedicated service received from Nat.

Hi Beverley, Everything is fine thank you! The delivery company you use are excellent the driver even stopped to help install the sat nav! Brilliant customer service! Many thanks Evan

Hi Steve, Very happy with the experience, and looking forward to working with you in the future. I am not interested in GAP insurance Thankyou.

Leo has been great. Everything happened as promised and quicker than expected. Communication has been perfect. Car is great!

Very easy to work with, punctual, fair and quick.

The service we have received so far has been absolutely impeccable starting from Steve reminding us of our current contract ending to him securing our next car with yourselves. We have difficult personal circumstances and he made sure that his services met our exact requirements. He even offered his continued support whilst he was on leave which shows his commitment to his customers. The support team has also been great too, nothing is ever a problem for them if I ask a question or have any concerns. This is our 3rd lease contract with your company and would highly recommend you to anyone I hear needing a lease car be it personal or business. Your team is a credit to your company.

Brilliant! Service was fantastic, car delivered earlier than expected and most importantly I'm over the moon with my golf. 100% use you again in 2 years time

Hi Beverley, Just to let you know that the car arrived at 9.30 this morning :) it is lovely!! Just sorting out insurance etc. Thanks again. Best wishes Nicky

One word sums up the service provided by Carl and you admin.staff - EXCELLENT.From my very first enquiry I received prompt answers to any queries I had and the information provided was clear and simple to follow.The only minor hassle I had was returning the finance forms in the correct PDF format.Not being a computer buff I had to get help with that but at least I'm now prepared for the next time!!

I just would like to say thank you to Fleet Prices. The admin by Alisha and subsequent follow up has been first class. The service led by Leo was faultless, he couldn’t do enough to secure the business initially and I’ll definitely be recommending you, in fact, I already have. I’ll be back for 2 more cars in 3 years time. Other companies would do well to follow the example set.

Excellent service from Fleetprices. Very quick to respond to any communications and delivered what they promised. Don't hesitate to use them.

Anissa Many thanks, all has gone really well. Many thanks for all you have done, will be in touch soon when we want another car. Cheers Jeremy

Hi Steve, I had a great experience using Fleet Prices. From choosing and customizing the car to delivery everything went very smooth and anyone I contacted at Fleet Prices was more than helpful. I would definitely use your services again in the future and would recommend you to anyone. Cheers Kevin

Great service thanks, especially Dale ;-)

I am over the moon with the car so far, it's been brilliant.

The car is running great thanks, although I'll need a bigger one soon as we are expecting a new arrival in August ! Probably an XC90 or similar. I also recently recommended a colleague of mine, who is also very happy with his A4 which he recently received from you.

Thanks to the support staff (Alisha, Rebecca and Jessica) for keeping me updated on the progress of my order. Overall really happy with the ordering process and support received until taking delivery. Thanks again and look forward to dealing with Fleetprices again in 2 years.

Just a quick email to let you know I received the car yesterday and am delighted with it. Can I also just take the time to express my thanks for all your hard work, help and advice. The team at fleetprices have been great from start to finish and have managed to speed everything up to ensure I had delivery of the car before Christmas. Given we had been extremely let down by another lease company prior to yourselves I have been extremely impressed with the overall service from the company and all your colleagues involved in the process. Thank you again for all your help and I hope you have a lovely Christmas,

Once again Fleet Prices were a great help in finding me my next vehicle. Anissa, Jess, Rebecca and the rest of the support team went above and beyond answering all my dumb questions, sorting out the right deal and guiding me through it all. No doubt, I shall certainly be back in three years time.

Hi Elena Thanks for your email. So far, so good! The car is lovely. A very nice chap delivered it yesterday morning. Will let you know if any questions. Thanks for all your help, it's been a pleasure dealing with you. Best wishes Alex & Richard

All went well with the delivery. The experience was perfect, very smooth and easy, with great communication from yourself. Thank you for your help with organising the car

Robert who handled our enquiry and order was exceptional. Then the process from order to delivery was simple and smooth and we got a great deal too. Would highly recommend

I’ve been very pleased and impressed by everyone at Fleet Services. My partner has leased before so we have a benchmark and I can say that everyone from Carl through to the aftersales contacts have been very good and we will definitely use you again and recommend you to friends. I know it’s not you who delivers the car but the delivery driver was very pleasant so please pass this on. With thanks Callum

Hi Steve, it's all gone very smoothly thanks - right through from the initial enquiry. Andy was really helpful and personable and responded quickly to any questions. The admin team also kept me updated all the way through. Altogether a very good service.

Couldn't have asked for more better, professional service when I was in the process of purchasing my 1 series. Fleet prices made sure everything was going to be all ready in time and did everything they could to get me a car in just 4 weeks. Definitely buying my next car through fleet prices.

I am over the moon with the way Leo and your team have dealt with me! My car was delivered on time and the driver phoned to keep me informed of when he would be arriving! They were amazing and I will no doubt will be ordering my next car through fleet prices!

Morning Steve, Everything was very smooth thank you, a great customer experience and overall I am very happy. Many thanks Sharon

Hi Mike, Yes, I am very happy with the service and correspondence I have received since ordering my vehicle, also the contact pre order was very good, amending and adapting quotes to suit my requirements. This is my second 3 year lease with yourselves, and will definitely be looking to use you again. Many thanks Craig.

I've had a great experience dealing with Brad & his team. My car has been delivered today & I'm very happy with the way the process went from initial enquiry, to quoting etc. No fuss just getting the job done & doing it well. Thanks to all involved,

Morning Anissa - the car arrived safe and well, and is really nice - very pleased. Many thanks for all your help as usual. Regards, Roy.

Hi Anissa Yes, the delivery driver was great and she turned up on the dot of 8am as promised. Really pleased with the car too - thanks again for your assistance. Kind regards Charmaine

Hi Steve It’s unusual these days to receive such great service - but that’s exactly what we received from Ashley and the girls involved in your customer support. Many thanks and we will definitely recommend you. Kind Regards Helen

Hi Steve, everything went perfect. From initial order and the teams determination to find the exact car of our choice. Order to delivery was above expectations and delivery and quality of the car at delivery was again above expectations as the Touareg delivered in March was soiled on delivery. So overall a great experience and will be contacting you around July to see what package you can do for an Audi TTR. Best Regards Andy

Many thanks for your email. Great service as ever from Fleetprices and Mike Tibbs is a legend - really helpful and organised and very customer focused. One thing I would say - and I mentioned it to one of your ladies on the delivery day. That is the delivery service from Mercedes is poor. I know it is not your responsibility - but you may want to give feedback to Mercedes. Firstly for a brand / positioning and client that Mercedes have the selection of delivery options is poor. There should be more options - either pick up or delivery at weekend and the slots available should be in 2 hour slots. I should not have to give up a whole weekday to receive the car. Secondly - the delivery they made on 24th May was done by someone who could not be contacted by Mercedes to see where he was, he (the driver) told me that he was not told of an early delivery time requested. He also really did not know anything about the car, and to be quite honest was rather bumbling and confused. I would have thought that Mercedes would not want this to be the way their product is finally delivered to the customer and the impression it makes. I would be quite happy to go somewhere (no more than half an hour away) at a weekend to pick up the car and be shown some key things by someone knowledgeable (for example at a dealership). It would probably be cheaper for them to do also and give that dealership a chance to get the 1 year/mileage service business from the customer in the future. The car itself is great ! Many thanks Peter Beckwith

I dealt with Brad recently over the acquisition of a new car, customer service, communication skills and attention to detail were excellent throughout... a great experience!

Steve, Anissa has been fantastic. She has been really helpful on getting the right car for us. So much so I have recommended FleetPrices to some of my customers and will continue to do so. Best regards Martin Bannister

I am very happy with the vehicle. No problems with delivery. This is the 2nd time I have leased a vehicle through Fleet Prices and will recommend your company to my friends and colleagues. Alisha (within your Sales support team) was particularly good in terms of communication and prompt responses to my emails. Please pass on my thanks to her.

Dear All, I have to say I'm extremely happy with your service. It was simply outstanding. ​Delivery went as smooth as​ it could. The driver, named Andy, was exactly on time as he stated over the phone. He was extremely polite and helpful. The whole process of handing over the car was quick and very pleasant. The car itself is absolutely gorgeous. Everything is exactly as ordered. On this note, I'd like to thank everyone who was involved, especially you Rachel. Thank you very much. -- Kindest regards, Witold Kuszynski

Hello Claire Just a short note to say thank you to you all at the support team for all your professional help and advice given to me in making a smooth transition of the lease from Cclass Merc to jaguar XE on Monday . All went well as outlined by yourselves recently. Much appreciated Best wishes David Andrews

Fleet Prices offered a great deal on the Audi A4. Brad was excellent from start to finish and I can't fault him or Alisha in support in any way at all. It took a couple of months from ordering to receiving and Fleet Prices kept me updated and informed throughout the waiting time.

Yes everything went to plan with the delivery my new car thanks. I just want to say how pleased I have been with the experience of dealing with yourselves. It has been a seamless task from the moment I decided to have a lease car to the moment it was delivered . All the staff have been very helpful and was very quick with either a phone call or an email whenever I queried anything about my contract. I will definitely recommend yourselves to my friends and family and look forward to dealing with you myself again in two years time. All your help has been much appropriated. A very merry Christmas and happy new year to you and all your teams.

Hi Steve Following your last email I would like to say what a pleasure it's been doing business with your company. From the first quote to delivery nothing was to much trouble. I felt all the staff I spoke to wanted to help and they were always very professional. I would recommend fleet prices to any one.

Hi Peter, Yeti duely arrived this morning everything fantastic, just wanted to express my thanks for all your help in sorting things out for me and having the patience to deal with a cranky old Welshman looking for a bargain. Yachi da butty boy roughly translated means cheers mate ha ha. regards Bryan W.

I would recommend and would be happy to use again. The car was delivered as specified. There was a small delay in delivery caused by the dealer/manufacturer. I was regularly kept up to date with progress during the order process.

Thanks for your note. Am really happy with car and the service I received from Fleet Prices. I was in contact with Rachel Gouldigay earlier in the year when I was thinking about replacing my car. Rachel took the time to listen to what I was looking for and make some recommendations of vehicles for me to consider before we settled on a Kuga. Rachel made the whole process so easy so I will definitely be using Rachel and Fleet Prices again. In fact I've already recommended you both to several friends. Kind regards, Steve

Hi Steve, Many thanks for your email and yes, the delivery went very smoothly and I'm delighted with the vehicle! Overall, my experience with you guys has been fantastic. I judge this on the way you always respond to emails and you answer my queries effectively. Yes we came across a few bumps (more confusion really) but as soon as I addressed them, you would enquire and resolve for me. The only slight issue I may raise would be where at the period before delivery I was informed on a weekly basis that my vehicle would be ready 1-2 weeks from a certain date. A week before the certain date (6th April) I was informed that the date was now in fact the 28th April with no explanation. I had to enquire to find out what was going on. In fairness I was given a good explanation, it was just the fact I had to find out myself rather than being informed straight away. In the grand scheme of things, the above wasn't really an issue at all, as I said, your service was fantastic and I'm really pleased. I just want to give you my overall, exact experience. Many thanks once again and I'm sure if I need to contact Beverley, she'll be more than helpful as I'm used to with your company. Ryan Sturges

Thank you for your email and off course delivery of my new Car. I am very pleased to say that the whole process has been quite seamless and trouble free. Very pleased with the car, it drives like a dream. Thank you very much Kind Regards Khalid Malik

Dear Rachel Everything went well thank you, no problems at all. The car is beautiful. Thank you again for all your help and your efforts to keep us up to date with progress along the way. Kind regards Cornelia

Very pleased with my car. The gentleman who delivered it was very pleasant and went through the controls etc. with me so overall very pleased. Regards Julie Hodsdon

Hi Elena Just wanted to let you know that the delivery today went great, and the car is everything we expected and more, thanks for a great service and I will be definitely recommending you and Fleetprices to anyone who might be interested. Thanks again Best Regards Glenn

I’m loving the car and Leo was great throughout. From dealing with my initial enquiry and securing the best value deal, through to explaining how it would work and ensuring a smooth handover to the support team. The communication from these guys up to and including the delivery was first class also. Would definitely recommend.

Hi Steve, Very happy with the service i received throughout the whole process and in pacticular the turn around period from ordering to delivery. I need to especially praise Rachel Gouldingay for ensuring this short turnaround and even helping me through the process on her annual leave, a credit to your company. Kind regards, Robin Lodge

Hi Rachel Just to say thanks for the first class service you provide. Happy to report I picked my car up last Friday and it's fantastic. Look forward to doing business with you again in 2 years time. Regards Anthony

Hi craig it's berney Morris here.george is at work but he is delighted with the car arrived spot on time yesterday. Thanks for all your help and we would certainly deal with you again,in fact Anna our daughter who was e mailing you on our behlalf is looking to change her car,so you may get a call from her in the near future. Kind regards George and berney Morris

Hi Steve - thanks for your mail. I used Fleetprices for my last car and was impressed by the service then. So much so that when I needed to look for a replacement it was the only place I looked. As before, the service from Anissa was fantastic. Emails, calls, etc. always responded to very quickly (even when she was on leave and about to board a flight!) and I was always kept up to date with the progress of my order right through to delivery. I wouldn't hesitate in using Fleetprices again and would definitely recommend your service - indeed I have recommended you a number of times. Regards, Roy.

Hi Steve, Thank you for the email. I am very happy with the vehicle and the service that I received from yourselves. Response times were always quick and the staff helpful. The same can't be said for the delivery service we received from Audi. A very rude lady dropped off a courtesy car to my mother in the morning. We were told that the car delivery driver would call an hour before arrival, he didn't. He arrived bang on 12:30 luckily my wife was home for her lunch. He pulled the car on the drive, barley said more than 10 words to her. He didn't take her around the vehicle or even show her anything other than the mileage and then he was gone. As far as Fleet though we would definitely be happy to use again the service was 10 out of 10 all the way through. Thanks Andrew

I have been dealing with Fleetprices for a few years now and you have always been helpful and provide a great service at competitive prices. I have always dealt with Andy who is always quick to respond and deals with any changes/issues very quickly. I am very happy with the service and hope to continue using you for future deals.

Hi Anissa, The car is lovely, was with me by 9am. Everything is good and thank you for arranging the delivery so quickly for me. Thanks Danielle

Hello Steve, My Kuga was delivered at 8.45 am on Friday 23rd September. The driver contacted me approximately 40 minutes beforehand to confirm arrival time. I was impressed with his attitude and co-operation. This is my second leased car from Fleet Prices and I can say that on both occasions I have been very happy with the manner in which the process has been carried out from start to finish. Your staff have been very mannerly and co-operative and have efficiently dealt with any questions I have raised. Well done everyone. Regards, Andrew Graham

Good morning Anissa, The delivery went very smoothly, no issues at all. I am extremely please with the car, it looks a lot better than I had anticipated (photo attached). Many thanks for your help and the team involved in the ordering/delivery process, the experience was very easy from start to finish! Best regards, Patrick Howie

So far the service from Fleet Prices has been exceptional. My sales contact Steve Tibbs was always helpful and on hand to answer any queries. The vehicle was delivered on time and in perfect condition with only 193 miles on the clock. Would definitely recommend based on the experience so far!

I have been very impressed with the service and car . Helen gave fantastic service I was in contact with a few lease firms at the time but Helen understood what I wanted and found an amazing deal . The back end team where very efficient as well . I have recommend your firm to a few friends who are wanting to go down the lease route and hopefully I will Be back in a year or so for a car for my wife . Thanks again 5 star service

Hello Steve, I'd first of all like to say how helpful all the girls, including Rachel, have been over the last few months. The car took rather longer than I expected to come as originally I was told it would be September which is when my old lease ended. But I have always been kept updated on its progress. The delivery was straightforward but there was some damage to the alloy and tyre on the driver's side. Rachel has sent a chase email to audi so that the damage can be repaired. I hope to hear back in the next couple of days. Other than that, I'm a very happy customer. Kind regards Sarah

This is the second vehicle that I have leased from Fleetprices and I didn't hesitate to return to you after a very good experience with my first Audi Q3. Once again I have been provided with an extremely nice vehicle and the customer service from enquiry to delivery has been excellent. I have received numerous emails from your team over the course of selecting the right vehicle, choosing optional extras, delivery schedule updates, insurance and making the payment process as simple as possible. I feel that there is always someone available at Fleetprices to talk should I have any questions. Kind Regards Simon Raper

Second time I've used Fleetprices and very pleased with the service. From the well designed easy to use website, the great price on the VW Golf, efficient communication throughout the process to the smooth delivery of the car. We will be using them again in 3 years when the next car is due! Great service and very pleased with the car and the cost.

To be be perfectly honest I couldn’t find a fault in leasing a car from FleetPrices, the process was really slick, I have leased cars from other suppliers but so far this has been the best. Excellent delivery communications, very friendly and happy to fit in with my busy schedule. Thank you to all the team, in getting me sorted!

Hi Steve, everything went smoothly and the car is more and better than expected. Thanks very much. Chris.

I had never used a car leasing company like fleet Prices before to purchase a car before, but the overall experience was very positive, from the initial conversations about make and model to the finance. I found that any queries that i had were answered very quickly either be phone or e-mail and issues were sorted out or reassurance was given about the process. the only real issue that i encountered was the time it took for the car to be delivered (this was partly down to me deciding on a car with different specification and therefore it had to be built) this is something i will have to look at closely once the current lease is running out. Overall i was very pleased with the customer service and would recommend the company to others. If you need anything specifically answered please don't hesitate to ask. Thank you

I am over the moon with the car and the service that I have received from James at Fleet Prices.I think I will pass on the GAP insurance for now however. Kind Regards Arthur

Took delivery of new vehicle yesterday. Thoroughly professional, efficient and uncomplicated service from everyone at Fleetprices throughout the process. Very pleased I used them and would again.

Hi Steve, As a business owner myself I understand the value of feedback, both good and bad, and will always speak as I find. I’m please to say I only have positive things to say about my experience with Mike and the team. During the process there were issues that cropped up and the vehicle had to be changed several times, ending with a selection from immediately available stock due to time constraints caused by a delayed delivery date. Mike has been incredibly helpful, patient and supportive with me as things have needed to change, and I changed my mind, and kept me informed throughout. I would happily recommend Mike and will be contacting him when I need my next vehicle. Kind regards, Andy Sewell

I have just completed my third car purchase through Andy Heywood, he is a pleasure to deal with and a credit to Fleet Prices. Over the years I have ordered over 30 lease cars on personal and business leases, have dealt with numerous companies and individuals, Andy stands head and shoulders above the competition. He totally understands the process and the customers requirements, often second guessing what I need before I even ask for it. The pricing is superb - to the point where by I no longer need to shop around as I trust that the price Andy provides is the best in the market place. His knowledge is second to none and when he says he will do something I know it's going to be done. I have recommended him to business associates, friends and family & will continue to do so. Thanks Andy (PS: if there were 10 stars then I'd give him that)

Thanks for your email. I have set out a testimonial as follows: This is the first time I have used the personal contract hire route to acquire a new vehicle. I would have no hesitation in recommending Fleet Prices to anybody thinking of doing the same. From my initial enquiry through to delivery of the vehicle, the process was simple and easy to follow. Thank you to Leo and Jessica who provided regular updates on progress all the way through to delivery. The car was delivered on time and at the quoted rates. Thanks again.

Thank you for you e-mail. I have already thanked Ashley for his and your team's assistance. Ashley was excellent and looked after us throughout the process, even ringing after we received the car to ask if everything was fine. Your team rang and e-mailed to keep us informed at each stage explained in full what we needed to do. The vehicle was delivered from our local Hyundai dealer who had quoted considerably more for the same deal. Excellent experience, many thanks. Will no doubt be in touch in 18 months. Kind Regards Marie Bradbury-Yates

Rachel, Thank you, the car arrived on time 12.30 after being given a PM time slot, as I had the day off I drove out to the peak district, and the Queen was at Chatsworth , didn't she her, but had a pub lunch. The car is great but takes a while to get used to all the gismos, the park brake was a little awkward and not fathomed out the Stop Start, but think it might not be stopping because of the Air Con being on, these are both very different in the way they work compared to our Freelander. Apart from delivery note I signed nothing more, so assume I'll be invoiced for the large upfront payment or that it will be taken from my bank in the same way as the regular monthly payments. You have been excellent throughout the process and have handled the long process with excellent customer care, making waiting worthwhile. Many thanks Best Regards Chris Oakes

Yes I am very happy with everything and the delivery went smoothly. Thanks to all at Fleet Prices for all their time and efforts. Many thanks.

Thanks for the email. Was thoroughly impressed with the level of service throughout and Elena was helpful. I would certainly use again and recommend.

Hi Steve Thanks for email, I was initially sceptical about using an online company after so many years of using main dealers for Mercedes and BMW. I must say I will not be returning to main dealerships and so far have had a fantastic experience with Fleetprices. The website allowed myself to configure exactly to my requirements and check out the best deals. Andy was very professional and helpful throughout with no pressure to complete. (I like that greatly) Office kept me up to date and the transaction to receive the car from Brighton Audi was also outstanding and was hassle free and delivered to my place of work. Still can't believe I have only parted with your admin fee to date but that may change soon I expect. I have already recommended yourselves to several colleagues and hope for the same good deals and service in 18 months when it will be time to start looking again. All the best Regards Dave

Hi Rachel, Just to convey sincere thanks for your efforts; Brigitte has received the car this morning. The wait us finally over. Best regards

Hi Anissa loving the new car, drives like a dream. was delivered 2 days before i was going away so didnt need to hire a car. thank you again for everything Kelly

Hi Steve, I just leased a car recently for my daughter. I would just like to say thanks for a first class service delivered by your team and in particular Ashley. I will gladly recommend Ashley and your company to anyone interested in leasing a car. Kind Regards Owen McCusker

Experience was generally good. Fleetprices seems to offer the best prices and this is my second experience with you. Delivery was fine. Leo was very proactive and responsive, as were Rachel, Rebecca and others in the team. My only criticism would be that the paperwork I was sent had a couple of errors in it that meant I transferred money to the wrong people (the dealer rather than the contract hire people). I believe it has now been refunded but a bit of a bore sorting it out. The cover sheet with the contract paperwork also calls for a document that is not required - a dealer invoice. The cover sheet is a bit out of date - eg asks for the photocard and paper counterpart driving licence, which I think hasn't been a thing for a couple of years now. No biggie, but it meant I was hunting around for things that it turns out I didn't need and calling your team quite a few times. Other than that, car is great and very happy with the deal. Cheers Ben

Yes I am very happy with the car and everything went very smoothly! I couldn’t be happier with the service I received and I will definitely be recommending you guys to anyone I know who is interested in leasing their next car. Thanks again for everything.

I’m glad to say the service I received especially from Leo was excellent. Despite me throwing in various alternatives to look at Leo patiently supported well. End result is car received (very efficiently as the delivery company phoned and arranged to get it to my house early in the required day). So highly recommend

Dear Paul Just wanted to say Paul how pleased we are with the car...it's fab! Many thanks Lisa

The whole process was easy, as a first time leaser I was a bit worried things would not go well but the team made things very easy. I already had an idea which car I wanted and the quote came in very competitive so I went ahead, Carl directed me through the initial process without any problems and added my specification as requested. The follow up team kept me well informed and gave me a delivery estimate, the car was ready a week early but I was on holiday so put it off until I came home. The delivery agent contacted me the day before and arrived on time and the car was as requested so things could not have gone better. I have emailed a few questions through which have all been answered quickly and correctly.

My new car was delivered on Friday and I wanted to say thank you for helping organise everything for me. I am very happy with the Kia and will definitely be recommending Fleet Prices to my friends.

Hi Steve, I'm extremely happy with everything and, yes, the delivery went very smoothly as planned. This being my first lease car and the first ever brand new vehicle I've taken delivery of, I was more than a little out of my depth and not sure what to expect. Right from my first contact with Fleetprices, Ashley has been fantastic and took time to explain how leasing works and to go through my requirements for a new vehicle. The information I got from him was clear and concise and delivered in a very professional manner with no hard sell and no pressure to take on a contract. This was really appreciated and helped me greatly after I initially got cold feet over the deal, Ashley was great and gave me all the time I needed to think over things. Once I decided on what I wanted he moved swiftly to secure a suitable vehicle and within a couple of weeks I took delivery. Overall it's been a fantastic experience and one I'm sure I'll be keen to repeat in the future. Since taking delivery I have secured a GAP insurance policy. Kind regards Donald Scott

Dear Steve Thank you for your e-mail of 9 December and I apologise for the delay in my response. I was extremely pleased with the professional service I received from Peter. You continued to keep me up-to-date with a delivery date and everything went very smoothly. Thank you for your assistance in this. I would hesitate to contact you again to use your services in the future. Helen and Keith Tate

Thank you for getting in touch and apologies i have not replied sooner but i am out of the UK working. We cannot thank your company enough and dealing with Fleet Prices was so easy and the level of customer service was excellent. I originally used the search engine - Contract Hire and Leasing and the prices quoted for the BMW 330D Xdrive were fantastic. However after i had registered my interest i received a call from Leo advising that the prices online were wrong and this was due to an error by the finance company. At this stage i thought about looking elsewhere but Leo asked to leave our request with him and he would look into a bit further. He was true to his word and came back with a fantastic lease deal that was not much higher than the original price i had seen online. I have already thanked Leo on the phone but if you can pass on further thanks as i did make him work hard on the options list and he gave us advice as we went along and we even changed colours and trim two or three times and the final price was something we could afford every month. After dealing with Leo i was passed over to the support team (Rachel, Claire, Rochelle & Rebecca) and they looked after me every step of the way and nothing seemed to much trouble and i had weekly updates regarding the cars progress for delivery. The big thing for me was trying to get the car delivered before the April 1st VED changes and avoid the higher costs because the car was over £40000 in value. I know that Leo and the Support team worked with David Codman at BMW Scunthorpe to get the car delivered in time. I understand it is not common practise but we asked Fleet Prices and BMW Scunthorpe if we could pick up the new car in person. I am sure you will agree there is something special about picking up your new car and that new car feeling. So we must pass on thanks to everyone involved for letting that happen and the new car is fantastic and a step up from our previous family SUV😊. Leo even phoned me on the day of pick up to make sure everything went smoothly. The finance company Arval are also very good and no problems in dealing with them so far at all. So please thank everyone again and we will be looking for a 2nd car at some point this year and I will be contacting Leo and the team and see if they can secure us another excellent deal. Yours Sincerely. Graeme McGlone

Just a small note to say how happy I have been with the whole process of dealing with your Team. The girls in the support team could not have been more friendly and helpful and your CRM system seemed to have all the information in the right place at the right time so anyone could / would and did help. Here's to the next order. Thanks again! Simon E:-) PS the delivery drivers were very professional and courteous and rang when they said they would... It was hard to see how they could have driven from Milton Keynes without a single fly or mud splash (considering the storm last night) on a white car!! Well done!!!

Nowadays it is difficult to find people who care about their job and their customers and who will try everything they can to help. I cant thank Leo enough for all his help in getting my new company car and i would highly recommend Fleetprices to anyone who is looking for a car. Leo has been very professional, yet helpful and easy to deal with, and i am more than happy with the car, in fact this must be the best car i have ever had! No doubt i will be back for my next car when the contract runs out! Thank you again for all your help, without you i wouldnt be driving this car now!

Dear Steve, Ashley was great, I saw the deal on Thursday - had the car delivered on Monday! I will recommend fleet prices and Ashley to anyone wanting to lease.

Hi Steve - many thank for your email. Very happy to provide feedback. I have nothing but praise for Anissa, exceptional service and such a pleasure to deal with. Nothing was too much trouble for her, despite my numerous questions. She was able to offer a fantastic lease price for my new BMW 428i via Arval, which was far more competitive than I was offered from my local dealer. I look forward to ordering again with Anissa next time round when my lease is up for renewal. CJ Automotive (Steve Hunt) has also been excellent, very efficient and a pleasure to deal with. It was no issue to deliver the car on a transporter (which itself was a brand new 15 reg!), as I requested. Anissa did me a big favour with that. Arval UK themselves were far too slow to produce my finance documents, meaning that the car had to sit at the dealers for almost 2 weeks due to my cooling off period. That's acceptable given the busy month of March and Fleetprices have no control over this I assume. My main criticism, however, is with Greenbower BMW, the local dealer in Wales who supplied the car. When the transporter driver arrived having driven from Warrington, the car was not ready and had not even been valeted, no number plates fitted, etc, despite them having had the car for almost 2 weeks. He was forced to wait for 2 hours until it was ready, so he didn't get to me until almost 7.00pm. The driver was great and apologised for the delay, but the car was filthy. It had simply had a jet wash and not even been hand dried. Even the tyres weren't dressed and the non-BMW car mats had been fitted, with the BMW fitted ones still in the plastic bag in the boot! Anissa was great about it and immediately referred the matter to Steve Hunt at CJ Automotive. He agreed that I should get the car professionally valeted at his expense without hesitation, which was done yesterday by Carey's at a cost of £90. The valeter said there car was still covered in glue from the white protective factory coverings, the carpets were dirty and the paintwork was covered in water marks, wax spots and general dirt. He did a brilliant job over 2 hours and the car is now stunning! The paintwork is perfect! There must have been a communication breakdown for Greenbower BMW to mess up so badly. To deliver a £40,000 car, after the time I was made to wait due to Arval's delay, in the way they did was very disappointing and tarnished the delivery after 4 months of waiting. Inside the car, one of the speaker tweeter grills is scratched. Once again, Steve Hunt is dealing and has been great once again. Fingers crossed this minor issue will be resolved. The car is awesome in every way and I am so pleased I went with the 428i. It's leagues ahead of my previous 2 C-Classes. Many thanks once again for the excellent service from Anissa and Fleetprices. Well done!! Regards. Matthew Shaw

Hi Steve I am very pleased with my new Golf which I collected on Friday - and the handover service from VW Wolverhampton was excellent. I am also very grateful for all the work done by Leo to make this happen – particularly in sourcing the right car and getting everything done for me in my timescales. In sum , excellent service and I would be very pleased to recommend Fleetprices to anyone looking for personal contract hire at a great price! Regards Steve Caunt

Just a quick email to thank Leo and the team for all their help with my new car. The process has been so trouble-free and painless and the care was delivered to me last week. Regards Andrew

Hi Beverley Sorry I didn't contact you over the weekend, I didn't have access to e-mails. The car arrived and I am really, really, really pleased with it! Thanks so much for all your help. Many thanks again Lucy

Received the car on Saturday very clean and in a great condition. The delivery driver was very helpful and took me through all the controls. Very impressed. Had some trouble with the whole credit check / finance process and lead times. I don't think I was given clear enough indication at the beginging of just how long this takes (cooling off period etc). Apart from that though, I'd reccomend you in the future and look forward to dealing with you again. Regards Brian

Thank you so much for all the assistance of the team in finding me the right car for a great price, you have been great. A special thank you to Carl for all the emails and calls and making everything run smooth. Many thanks and kind regards Melissa

It’s the first time we have gone with a contract hire arrangement for a car. The whole process through Fleetprices, was so much easier than buying through car dealerships. The car arrived about 1 month earlier than expected. I was pleased to see it arriving on a transporter as we expected it to be driven from N Wales. The delivery chap was excellent as were all of the staff I dealt with from Fleetprices. All in all, very pleased with the new car, our 6th Skoda over many years, and the service from Fleetprices.

Just wanted to say that I've received the discovery sport and it looks and drives fantastic , so thank you for friendly and professional help in selecting our car.

Dear Steve Many thanks for your email. I would like to say thank you to yourself and Elena for your help in obtaining our new car. The hand over went really smoothly, and the driver arrived just after 9 am on the morning of delivery. We are very pleased with the car and getting used to driving it now. We would like to thank Elena for all her help over the last few months. Many thanks. Kind regards Stuart Dawes

Dear Sir/Madam I email you with regard to Anissa Elmecheri, We just wanted to say what a credit to your company she is. Anissa has been a wonderful help and has made the contract hire process an easy and stress free process. We have got the exact car we wanted down to the finest detail ! She has answered every question quickly and thoroughly, irrelevant of how ridiculous the question and late the email has been sent. She has dealt with everything professionally and quickly and we have been amazed how quickly the car has been ordered and delivered. We have already passed her details onto two other people who are interested in contract hires and will continue to do so. Please congratulate her on being a valuable member of staff. Thank you Anissa and Fleet Services. Kind regards Emmi Moules and Lee Purdy

Everything went to plan, very happy. Great support and comms from all your team including Leo, Rachel and Rebecca. Thanks again. Best Regards Gary Furlong

Just wanted to say a massive thank you for the help and sales support for the Range Rover Evoque. First class as always Lisa

Thanks Rachel, yes all delivered fine, very happy with the service Thanks for your help Andy

Hi Anissa, The delivery went really smoothly and we love the car! Thank you for all your help :) Sally

Hi Beverley, Yes received the vehicle. Thanks very much for all your help, my wife absolutely loves the car. Thank you Dave

Steve, I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine. I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful. I hope Rachel is around in two years' time to find me another great deal. Regards Chris Oakes

Dear Steve, I am pleased to inform you that the car was delivered on Friday afternoon and I am very pleased with it. I would like to thank your company for the smooth process from start to finish. In particular, your colleague Anissa who responded very quickly and efficiently to any queries I had, with a friendly and polite approach. I am very pleased with the service I have received from Fleet prices . Many thanks for your help and assistance, I can definitely recommend your company to friends and family. Kind Regards, Laura

I have dealt with Ashley on 2 separate occasions now and have to inform you of how professional he is at all times. He truly is not only a credit to your company, but, to sales in general. He's always polite, informative, with great integrity. When I leased the VV Transporter he dealt with an issue caused by one of your dealers losing its VW franchise seamlessly, explaining everything honestly and transparently putting my mind at rest. He is true to his word and delivers without being pushy - salesmanship at its finest. Nothing is too much trouble for him. We have never leased before and down to Ashley we are now on our second deal with your company. It is extremely refreshing to have a trusting relationship with a sales person and fleet prices are very lucky to have him. Thanks again, Best regards, Paul Finnigan

hi, Car arrived nice and early on Friday. All ok with car. Thanks again for all your help Phil

Thank you both for your messages and offers on further support. I’m glad to report the delivery was problem free and we are very happy with the car. I’ll let you know if any problems or queries do arise but for the moment at least you have a very satisfied customer. Regards, Paul

Many thanks for your email. Delivery went well on Thursday, and we’ve been enjoying getting to know the new car over the weekend. The service from Fleet Prices has been excellent right from the start, thanks to James in no small part. Any other time I’ve needed to contact your team they’ve always got back to me quickly and with a helpful answer. Many thanks John

Everything went perfectly, leo also gave me a call which I appreciated. I will recommend fleet prices to others. Best regards Scott

Excellent delivery, very pleasant and efficient driver. Very pleased with car, better than expected. Hope the next two years are issue free.

Hello, the service that fleet prices delivered was fantastic from start to finish, constant updates, smooth transaction, everything has been spot on, thanks a lot. Lee

I needed a car in a relatively short time-period, and Fleet Prices worked very hard to get the car to me as quickly as possible. I would definitely use them again.

Hello Beverley Sorry for not letting you know, but yes received it fine and all is well. I'm really enjoying driving it! Thank you. Kind regards Hayley Piper

Thank you for your email. I have to say I was delighted with the whole process. Sav who assisted me initially and helped me find the vehicle was superb. I would also like to give high praise to the two girls from the support team- Rochelle and the other was I think called Rachel. My friends husband is looking for a lease car in the next couple of months and I have already recommended your company. The car was delivered as promised and the gentleman that delivered it was very helpful. All in all a fantastic experience and I have a fantastic car. Thank you.

Hi Steve, The service from Fleetprices was super. All went smoothly. Order, finance and keeping me informed all great. Delivery process was fine. There was a chip on front nearside alloy that I noted on delivery form driver took. All I am concerned about is it getting worse. If you think I should take it in to get it checked I would do that. Personally I am not bothered about it but resale price may be affected marginally if it deteriorates. All seems OK so far with the car. 10/10 for service and process. I would use your company again if the car and deal fit my requirements. Best regards to all involved Martin Croxford

Thanks for the note and follow up enquiry on my new car. I have to say that I couldn’t be happier with Fleet Prices and the level of service and support I have received during the entire process. This is my fifth personal lease contract and so far I have not yet renewed with any company, however I would be delighted to with Fleetprices and would also highly recommend them to other colleagues who have chosen to take a car allowance rather than a company car. Leo has been great, even ringing me the day after delivery to check everything had gone well. I do hope he keeps my number for 2 years time! The car itself is fantastic and I am delighted with the total process. Thanks to Fleetprices! Best regards, John

Delivery went well and I've written a positive testimonial on your web site. Very happy with the car - the engine is refined and the dash is a very high quality. I've already thanked Leo for working so hard and will definitely consider Fleet Prices again in three years time, should I still require a lease car. Best wishes James

We are very happy we chose Fleet prices for this this vehicle, everything was handled professionally by Peter from the beginning to end. We will defiantly use you for future vehicles. Many Thanks, Joe Fuller Allied Builders UK Ltd

Thank you for all your help in our negotiations regarding the new Nissan Juke which I received today. I am very happy with the car and it´s delivery condition. The gentleman who delivered it was very helpful and friendly. I hope to do business with you again at the termination of my present contract. Please copy and paste the above to your customer comments and thank Leo and the support team for their advice. Many thanks. Alan Edwards

Good Morning Steve I am extremely happy with the service I received from yourselves and would definitely recommend you to friends, family and business associates. Especially good was Paul Phillipson who handled my transaction. Communication was good and arranging a replacement car for a particularly important weekend was greatly appreciated. Many thanks again. Kind Regards Steven Rushton Northern Kitchens Ltd

Thanks for everything. I'm very happy with the car and the service. I'm not sure how to do this on the website. Didn't see a link in your email. Again may thanks for a really good service well delivered. Always, Nichole

Everything is good and I'm over the moon!! Rachel was fantastic from start to finish and smoothed over any issues. Much appreciated. Thanks Dan

Very happy with the service from yourselves. Kept fully upto date throughout the process. Delivery was great. Very helpful dealer rep. Vehicle is fabulous. Many thanks Mark

I have already commented to the support team, This is the first time that I have chosen a car by lease option and from the first dealings with Leo right through to delivery with the help of the support team, the experience was very smooth and professional. I had a budget in mind but not a fixed car model, Leo helped to achieve the right car for my budget and the girls in the support team were helpful with any questions I had. So thank you Regards Nev Handley

Morning Anissa, It’s amazing. A smooth transition :0) Thank you so much for all of your help and expert assistance. You’ve been great as always!! I’ll be in touch in 3 years :0) Speak soon Claire

Good Morning, We have used yourselves now on three occasions and always received 100% excellent service. We have already started communication with Anissa for the next car in May, as i find her service fantastic and would not go through anybody else. Debbie Finlay

Everything went smoothly and I was very impressed with the service that Fleetprices provided. Thank you Craig

Hi Steve, My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri. I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too. I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me. As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof! Please share this feedback with her and give her the recognition she clearly deserves!!! Kind Regards Simon

Hi Steve It’s not clear where you want me to respond to, so I am replying to your email. Dealing with Fleetprices has been outstanding: 1. The offer you obtained from Volvo Car Leasing was extremely competitive 2. The Fleetprices staff have all been friendly, helpful and efficient 3. The new vehicle was ready well ahead of expectations 4. The offer I received for my existing vehicle (via Leo) was better than I had expected 5. The sale of the vehicle went off without a hitch 6. The collection of my new vehicle from Holdcroft in Stoke on Trent went off again without a hitch. The Holdcroft staff were very helpful and the car ready, clean and waiting. 7. The car is exactly as ordered and a delight to drive. I would not hesitate in recommending your services to others. With best regards Eric Benton

I would like to thank you and your staff for keeping me informed from the first telephone call to Leo Nicodemou to the delivery of my new Mercedes E Class Estate. As always, I was informed of approximate times of delivery and was shown around the car with the driver on its arrival. A very professional service and will recommend Fleet Prices to anyone requiring a lease car. Kind Regards Mike Jones

Yes very happy with the car. Everything went smoothly form first phone call through to delivery. And was informed at every step. And any questions I had where answered quickly.

Hi Yes thank you very much. The whole process ran smoothly from the initial through to the delivery of the car. Mike was very helpful and was quick to answer all my queries as well as the support team. Thank you for all the help. Thanks Harnick

Hi Beverley Yes the car was delivered first thing this morning and everything went well. Thank you for asking Just a thought when it comes to the service will I contact you? Again thank you Dave

Thanks for the email. Everything has been fine upto the point of delivery but unfortunately the car was delivered with a scratch which was pointed out and recorded with the driver. I believe your customer service team and Leo are arranging for it to be repaired via the supplier? Apart from that I'm really happy with the car and the service provided by your company.

Hi Elena, That is great and thank you once again for your help. You have supplied an efficient and friendly service - it has made this whole process extremely easy for me !! Kind Regards Maureen

Thanks for the email. Yes everything was fine with the delivery. Have been so pleased with the service from Fleet Prices. I've never leased a car before so wasn't sure what to expect but I found the service both from Anissa and the support team refreshingly helpful, personal, attentive and responsive. I have already recommended you to some colleagues, and wouldn't hesitate to use you again in future. Thanks, Mike

Thanks Steve I have to say that Fleet Prices have been excellent through out the whole process making it a very simple to lease at a very competitive cost. I have and will continue to recommend yourselves to both friends and work colleagues. Again many thanks to Beverley and all at Fleet Prices. Regards Dave

Yes received just after 8.30 this morning ! Thanks for your and Paul's assistance on this. Regards Alan

Hi Steve, Everything went well, car is fantastic. Everything I wanted and more. Everyone was great and really quick at answering any questions I had, no matter when I emailed them through. Everything has been great and the car is incredible. Your team has been fantastic throughout the process. Even when just offering advice regarding my current lease going back. Would recommend you to anyone and already have to all of my friends that are looking at leasing. Kindest regards, Dom

Just searching thru my emails and noticed this - realised i hadn't replied. I am delighted with my car - it's the very first brand new car i have ever had...and wouldn't have been able to afford to ever buy one so the leasing scheme is ideal for me. Leo was very good - he led me thru the process and followed up/chased the company when there were any delays. I will be happy to recommend to friends and will be happy to use Fleet Services at renewal. Lesley Forshaw

Thanks Anissa, Vehicle was delivered as planned yesterday and all went well. Now getting to grips with the different instruments etc. Many thanks for your assistance. Regards, Frank

I am very happy with the car and the service I received from everyone at Fleet Prices and Beadles who supplied the car. The whole process was smooth and I was kept up to date with all developments . I would certainly recommend Fleet Prices to anyone thinking of Leasing a new vehicle . Regards Dave

Afternoon Steve, Can I just say how pleased I am with my new car I want to thank everyone there are fleetprices for there assistance and support. As soon as my lease on this car is up I will be coming straight back for my next car and have recommended you to many friends and family already, Thankyou again Wayne Raby

Thank you delivery went smoothly and all ok regards Raj

Hi Beverley Just letting you know car arrived safe and sound!! Absolutely love it!! Might take me a while to get used to all the gadgets though! Thanks for all your help Kath

Thank you for your email, I am indeed very happy with my new car! With regards to feedback I would like to say how professional and helpful Carl Barton was at the beginning of the process way back last year and patient he was while I was deciding which vehicle to go for. Unfortunately there was a delay in the vehicle delivery but I was kept regularly updated by your admin team.

Thanks for your email. I'm very happy with the car and cannot fault the delivery service. Terence, the delivery man was very helpful and was spent some time with me explaining the vehicle before handing it over. Kind regards Any

Thank-you for making the whole process very easy, the paperwork was easy to understand, you were very quick to respond when I had questions and managed my expectations very successfully. The delivery of the car was on time and it's in perfect condition thank-you very much. I shall be recommending your company to all my friends even without the £50 incentive (although I'm not saying that I don't want it!) and you can expect a phone call from me when my lease is up!Thanks again for all your help - I'm loving the car!

From beginning to end the service was excellent had no problems whatsoever and I am delighted with the vehicle, it was everything I asked for and would highly recommend your company to other people. Thankyou very much for your superb service. Yours gratefully Karl Grimshaw

The service from Fleet Prices has been second to none from start to finish. Part of the reason for taking up the contract with Fleet Prices was because they were competitively priced and unlike other lease companies they left you alone to make the final decision as opposed to some who have a habit of plaguing you with phone calls! Once the contract was signed I was fully informed of the delivery date, Anissa was always on hand by phone or email, even to the point of returning a call late in the evening - superb customer service!

Morning Anissa Delivery went well and I'm very happy with the car. Thank you for all your help and regular updates over the last couple of months keeping me posted. I'd definitely recommend you if friends and family are looking in the future. Thanks again David

Hi Craig The car arrived on Thursday. I got the first chance to drive it today. Its seems like a great car, and we are very happy. All the best Adam

The car is beautiful and I am very pleased with it. As to your service, I cannot fault it. Ashley was a pleasure to deal with from start to finish, and your customer service team dealt with my questions in a pleasant and efficient way throughout. This was important as there was quite a wait for delivery, which I was aware of from the start. I certainly would not hesitate to use Fleetprices again should I go down this route in the future. I would also be happy to recommend you to friends should they be looking to lease. Many thanks (John) Andy Tulloch

Cannot recommend Fleet Prices enough. Their service is unbeatable. They are easy to use. Any questions or queries you may have are sorted out quickly and without any concern and they are unbelievable in the way they provide customer service at all times. I have dealt with Leo twice and he is outstanding. No fuss. Easy and prices are unbeatable. Excellent advice. No sales patter and car delivery is second to none. Wouldn’t go anywhere else now!

I am very happy with the service I received with regards to a renewal. It was all very easy and was dealt with efficiently and smoothly.

With regards to the experience I have had in getting my new car I would like to say how easy and professionally the whole transaction was handled by yourself and anyone else I had to deal with.<br>Advice was always on hand and delivered in a very curteous maner. Once the finance was agreed, both Doug and I were delighted at the speed in which the vehicle was delivered to us. We would have no hesitation in recomending you to prospective customers and thankyou for helping us find the right vehicle for us.<br><br>

Hi Craig, Yes it arrived safe and sound thank you. It's excellent. Thanks, David

Dave is doing a sterling job!!....It’s a learning curve for myself at the minute looking after the Vehicles and Dave has helped with a lot of questions I’ve had. Kind Regards, Gareth

Anissa, The car is great. Good job once again in sourcing the car for me. Love the colour!! Best regards Martin Bannister

Hey Anissa Got the car now! it is awesome, so smooth, looks gorgeous and love all the toys it has! Thanks for all your assistance, I wouldn't have picked up today if it wasn't for yourself! Kind regards Lewis

Hi Anissa<br>The car is great and the gentleman who delivered it was very polite and courteous as everyone who I have dealt with have been.<br>The whole experience has been stress free, I don't know why we haven't done this before now. Already considering our second car but will just need to get the twins up and about first.<br>Many Thanks for all your help and hope to be in touch soon with a new order and will definitely recommend you.<br>

This is the second time I have leased through you. Each time Anissa has sorted things out. She is excellent, attentive without being intrusive and will always get back to you within the time period outlined. She even took my calls, unbeknown to me on her day off. She is patient, empathetic and above all honest.

Thanks for the mail. Yes all went perfectly with the delivery and I am very happy with the vehicle. The service from yourselves was first class and both Leo and Jessica were very helpful and kept me up to date throughout the process. I would gladly recommend yourselves to others without hesitation. Kind Regards, Tom

Thanks for the note and follow up enquiry on my new car. I have to say that I couldn’t be happier with Fleet Prices and the level of service and support I have received during the entire process. This is my fifth personal lease contract and so far I have not yet renewed with any company, however I would be delighted to with Fleetprices and would also highly recommend them to other colleagues who have chosen to take a car allowance rather than a company car. Leo has been great, even ringing me the day after delivery to check everything had gone well. I do hope he keeps my number for 2 years time! The car itself is fantastic and I am delighted with the total process. Thanks to Fleetprices! Best regards, John

Hi Anissa,<br><br>It's here and it's lovely! Going out for a drive soon!<br>Thanks again for all your help and good service.<br><br>Kind regards<br>Julie <br>

Hi Steve Thanks for your email the car is really great its just a pity i had to wait as long for it to come. The process when the car was delivered was really smooth and hopefully in three years when i am replacing this one, it will be as well. Beverley was great to deal with even though i must have been driving her daft. Thanks for everything. Thanks Justin.

Hey Craig, Yes the vehicle was received on time and in great condition just that the poor guy delivering it had to come all the way from Yorkshire to my address to deliver it though he did compliment the comfort of the car. Kind regards, Deepak Vyas

Hi Anissa sorry I did not get back. All went ok and on time . Absolutely love the car . Thanks for all your help . Warren

Leo was the person who dealt with my enquiry. He is fantastic this is the 2nd time he has dealt with me as a customer. He is very professional, honest and delivers a great service every time he goes above and beyond to ensure I get the best deals. He is friendly and always communicates very well. I would definitely recommend him to friends and family if they were looking to get a lease. He is a very valuable member to your team. Keep up the good work.

I was happy with the level of service your team provided. I initially inquired about a car several months ago, I subsequently decided to wait until after I got married. Leo followed up when he said he would, after I returned from my honeymoon and was proactive in sourcing me a car that I wanted.

Just a quick note to say thanks for the help provided to me by you and your colleagues over the past few month. The first quotation you provided to me was by far the best for the car I had chosen and even though I then had to wait quite a period for the car to be delivered this was down to the fact that Skoda had to build it with the extras I had specified. It has been really easy to deal with you and my emails have always been answered very quickly either the same day or the next day. I expect to be coming back to you in 2012 as my wife has her eye on a Golf cabriolet so if you could keep your eye out for a deal on one of these it would be appreciated.

Hi Dave, I was very happy with the service I received from you. All my enquires were answered extremely promptly, you sourced the car I wanted very quickly and at a competitive price and the delivery was all as agreed. Given this excellent service, I would certainly have no hesitation in using you services again or recommending you to others. I am now looking forward to my wife allowing me to have a drive in her new car! Kind Regards Ian Harper

Hi Steve, Thank you for your email. My wife and I are very please with the car. The car specification was better than we thought. Everything ran very smoothly, Anissa was very patient and helpful replying to all my wife's queries! We will definitely be recommending Fleet Prices to our friends and colleagues. Kind regards, Peter Willson

Thanks for this follow-up. The whole experience has been exceptional, every member of your team I've had to interact with has always been on top form. I've passed particular praise onto your support team via Wyn for their consistently timely and informative updates during the delivery process. For an end to end process which clearly involves a great deal of third parties and communication between them all, you've clearly got a well refined workflow in place which really does shine through. I very much look forward to having the pleasure of using your services again in the future. Regards, James.

Hi Anissa,<br> <br>I just wanted to say thanks for getting the VW sorted for me and how pleased I am with it !<br> <br>Kind regards,<br> <br>Ena <br>

Hi Beverley, Yes, all received and very happy with the vehicle. Many thanks Nick

Yes Thankyou. All great. Love the car, just adjusting to it. Thank you so much Anissa for all your help with it all. We really appreciate it. X

Mike Tibbs has been brilliant throughout the whole process. This is the 3rd car I have used Mike for, so probably not much more I can say?! He is reliable, efficient, great at coming up with options & ALWAYS keeps me updated. I have recommended him & Fleetprices to colleagues at work.

Yes, I’m very happy with the car thanks and the whole experience was fairly smooth and hassle free. There were lots of forms to complete and sometimes faxing/scanning wasn’t available to me, but we worked around that (posting where possible) and turned it all around quite quickly. The amount of forms isn’t unusual given the financial and contractual agreements to be made, so no issues there. I also requested a car ASAP, so was pleased with how Fleet Prices found one in stock that pretty much matched my criteria and met my timescale demands. My only outstanding question/s is when payments will be taken, both the initial ‘6-monthly’ payment and the ongoing direct debits? I have already recommended your services to other friends and family who are looking into similar leasing options. Many thanks Manus

I tried many lease companies and I felt that fleet prices were the only ones that were proactive enough to find the car I wanted at the price I wanted. They wanted my business and worked hard for it Will def use these guys again for me next car.

I would highly recommend Fleet Prices to anyone looking to lease a car, they were very helpful, insightful and helped me understand the process of leasing a car as this was my first experience of car leasing. Their were a few complications with the delivery date however the Fleet Price sales support team did everything they could in order to keep me updated and no doubt helped speed the process along. Delivery of the car was very easy and Gill was very helpful, over all I have had a positive customer experience and would happily recommend. Many thanks, Joshua

I would just like to say thank you for your assistance with my new car , the whole process right through to delivery last week was absolutely spot on , and you will definitely be my first port of call next time .

Thanks Leo. It was a pleasure doing business with you. Fiesta arrived today as arranged. A really smooth, speedy, stress free experience. Great to deal with someone who understands his clients requirements. Will happily recommend Fleetprices.co.uk. Sue

Car was delivered this morning, very impressed with it – just a quick email to say thanks for all your help over the last few months. Speak to you in about 18 months! Kind regards ADAM FOX MBA

I was leasing for the first time and found Natasa and the rest of the team at FleetPrices extremely helpful. They guided me through the process and provided excellent communication throughout. The fees chargeable were stated clearly upfront ad everything went exactly as I was told it would. I have no hesitation in recommending them.

Great Service, been using Fleetprices since 2016, we are now on 4th Car through them each time dealing with Mike Tibbs the service is fantastic, they always seem to have the best prices and the service is second to none - both my partner and I are made up with our new XC60 & XC40

Hi Anissa,<br><br>The delivery went fine and the car's really nice.<br><br>The whole experience has been really good, in fact couldn't be better.<br><br>I remember when I initially contacted you and left a voice mail, you rang back almost straight away. Likewise almost every time I've spoken or emailed you, your replies have been almost immediate. At all times you gave me confidence in what you were doing, and I felt certain were acting in my best interest and that everything would be taken care of - which it was.<br><br>The car arrived at the agreed time today. The driver even jet washed it once he got near my home! He said it got a bit dirty on the journey. Very impressed. Also there's just under half a tank of diesel in it - which I wasn't expecting.<br><br>I wouldn't have any hesitation at all in recommending you, and will bear the referral incentive in mind.<br><br>Many thanks again for all your help.<br><br>Best regards,<br>Roy Daley <br>

Hi Dave, Very happy. ..it's been a quick and reliable service. Thanks, Phil

Hi Steve, Yes I have received delivery, it's a lovely car. I was kept regularly updated by Paul and Beverley and would defiantly use your services again and also recommend the company to other people. Regards Roy

Hi, Thank you for your email we are extremely pleased with Our Car, we took delivery on 15/08/2017 driver was a lovely man. I would just like to thank all your team i.e. Mike Tibbs for a exceptional service couldn't have asked for better, Alisha from Support team who was very helpful and courteous. As it was Our first time of Leasing a vehicle we were so happy we choose your company all dealings have been Professional and your Customer care is amazing. Mike made Our experience so easy always went that extra mile to ensure we were kept up to date with process thanks again looking forward to Our continued business. John Hayes

The staff at Fleetprices provide a faultless service. They are quick to respond to every communication sent and extremely helpful on the phone. You feel like you are the only customer. I couldn’t recommend the team at Fleetprices highly enough!

Good service generally good that you got the car delivered earlier than planned. 1 or 2 hitches dealt with courteously and professionally. Staff all very helpful.

I am delighted to report that I am extremely pleased with the way my various enquiries on different models were handled by your sales team before finally settling on the Mercedes E220d AMG Line Premium estate. The car was delivered on time with good communications throughout. Slightly disappointed that Mercedes no longer offer the 360 degree camera that I thought was part of the premium pack - I wasn’t advised that the specification had changed. All in all a good experience and I have already recommended your company to a colleague.

Excellent service from start to finish. The best price by miles. Really pleased with car.

I would just like to say thank you for the very good service I have received from you and your team. You have made the whole process run very smoothly and I am very pleased with the new Fiat which was delivered last Monday. Thank you too for the follow up at each stage of the procedure. I will certainly recommend your services to anyone thinking of leasing a car.

Hi Anissa<br><br>Apologies for the delayed response. I didn't get a chance to drive the car till this weekend but thoroughly enjoyed it!! It's a lovely car. <br><br>Thanks ever so much for your help with this. As you know this was our first time leasing but you were very willing to answer our queries promptly and clearly, which helped sooth out any concerns we had. <br><br>I felt we had clear instructions and direction from you throughout the process. Also, we were very keen to have the car before Christmas so are really happy that this was possible. <br><br>Thanks again<br>David Farr <br>

Thanks for your help Rachel you have been great and very professional the car seems fine so far so good.

Hi Beverley, Delivery went well yesterday and I’m very pleased with the car. Thanks to all your team, it’s been very straightforward. Regards, Mark Green (Daniel is the good looking one who set the wheels in motion)

I am very pleased with the service Fleet Prices provided. My car is exactly as ordered and expected. The car arrived on the day requested. The whole process was painless and easy. Thank yo

I am really pleased with how your service worked out .... James Durrant was my contact and he got the balance spot on between being very helpful and not over cooking things. He came up with a very good offer and delivered. So long as the car and its owners do as well as James did, I will probably be back in 2 years time. I have already recommended your service to friends and family. Thanks to the team

Everything was fine and the service received from both your company and Audi was very good.

Found this company on the internet offering a very competitive deal. From my first contact with the company through the whole process to delivery the service was excellent. Would highly recommend to anyone looking for a good price backed by excellent service.

Overall I am very pleased with FleetPrices from start to finish. I was disappointed with the lead-time for delivery following receipt of order and realise the delays were out of FleetPrices control. Having discussed my concerns with Leo, I am extremely satisfied and grateful to both Leo and Myles (Holdcroft) for owning and addressing my conerns as a result of the delays. They worked together to keep me mobile whilst I await delivery and continued to keep me up to date with the latest progress to minimise disruption to me. With a delivery date secured, all went as well as expected. I am now enjoying my Volvo XC60.

Delighted with car. Delivery went smoothly despite snowy weather. Great help from all your team.

Very happy with all your efforts. I would recommend you to anyone.

Thank you , the car delivery was faultless the driver informed me by phone all the way<br>The car is great and I look forward to 3 years of driving a very nice car<br> <br>Leasing the car though your good offices was a pleasure<br>

I am a very happy lady now, thank you very much for all the time & effort you've put into helping me getting my dream car! Everything went smoothly & I'm very satisfied with my car. Thank you again!

Hello Elena, Thanks for the email, I am on a train which might be why there is irregular signal. I received the car on Thursday at 630am after agreeing the time with the driver on Wednesday which was fantastic. I have been impressed with you and others whom I have been in contact with at FleetPrices, so far I would happily recommend you to others. Thanks for the details, if I have any issues or questions I will be in touch.

Delivery went well thank you, and I am very happy with everything. Had my first proper run in the car today with a 100 mile round trip for a site meeting. Felt more like 20 miles, such an effortless car to drive. Thanks again to yourself and colleagues at Fleet Prices, very pleased with your service, and I will be back to you again in three years time when this lease finishes.

I have used Fleetprices over the years, and have just used them for our company cars and are currently searching for car for myself. I cannot fault Fleetprices. Steve, who I have had much communication with always responds promptly and keeps me in the loop with competitive prices. I recommended Fleetprices to family and friends and anyone who is looking for a good deal on cars.

Hi Anissa, Thank you for your email. The car arrived at 4.30pm yesterday and I had a funeral visit shortly thereafter (first outing in the car — down a rough, unsurfaced farm track!), so didn’t email you immediately. The transporter driver was most helpful, and I’m delighted with the car, although still struggling to discover how things work! First problem was starting it, until I discovered that the clutch has to be depressed. Then opening the back doors, but they need two presses of the unlock button, etc., etc. Getting there though. Only negative is your price drop on this model when I checked the website. Down to £202 .92 a month for 10,000 miles a year. Too late for me to benefit, but I’ll certainly pass it on to anyone who is looking to lease a car. Who knows, you may well hear from members of my three congregations who like the look of my new car. I would certainly recommend Fleetprices, not least because you have been the best person to deal with in over fifteen years of leasing cars. Thank you. Kind regards, David.

Just to let you know - I received delivery of my new Mercedes about an hour ago.<br> <br>The driver was very courteous, called beforehand as promised and explained the vehicle very well.<br> <br>Anissa I have been very impressed with Fleet Prices - from my very first contact you have been very professional, responded to my emails quickly and answered all my queires. Thank you so much! If any of your future customers require a reference, I will be happy to provide one.<br>

Hi Rachel Thanks for all your help. The car was delivered promptly and I've enjoyed it very much since its arrival. Kind regards Anthony

Dear Anissa, Everything went very well with the delivery and i am extremely happy with the car. I would to take this oppertunity to thank you for all your help over the past couple of weeks which made this process very easy. Many Thanks, Mr Gary Avery

Hi Steve, Absolutely fantastic customer service. Throughout the whole process, my queries were dealt with very quickly and I always received a phone call or quick email back. Overall very happy with the service and have already recommended to a colleague of mine. Thanks Hussan

I must say how impressed I have been with Bradley and the way he has dealt with me from enquiry all the way through.

Hi Anissa<br>All went well with the delivery. The experience was perfect, very smooth and easy, with great communication from yourself.<br>Thank you for your help with organising the car<br>

Hi Rachel Yes - the car arrived and everything is great - many thanks for your help. kind regards Martin

Great service from Mike Tibbs, I've recommended Mike and your business to 3 colleagues as well as family members. The physical handover had less 'ceremony' than perhaps I've been used to when buying new car, but that didn't detract from the overall expericence. Regards Chris

The experience with Fleet-prices was very good, from start to finish, was always kept up to date and my questions answered very quickly. Will recommend and use fleet prices again in the future.

I was generally very happy with the service. It did take a few weeks longer than I expected based on the information I was given at the beginning but I wasn't in a rush so not too much of a problem. I was impressed with the delivery service as the car was dropped off before 9am and was a very easy transaction. thanks

Hi Anissa <br>I LOVE my car! Thank you for all your help with it!!! Much Appreciated!<br>

Hi Rachel, Everything went very well on Friday and I am absolutely over the moon with the car. In terms of feedback, the service from Fleetprices has been fantastic throughout – a very personal and friendly service, the process was very straight forward and I was kept informed of the progress throughout. In terms of Volkswagen at Cheltenham they were great – they made me and my wife very welcome, Steve was very helpful showing me around the car and even went to the trouble of fitting some mats in the car. With the problems I had with the personalised registration I would like to take this opportunity to thank you and everyone else concerned for the help and support with this matter, it was a trying time for me and I am sure this was very frustrating at your end. I recognise that you and the team at Volkswagen went over and above to resolve this problem for me. Overall I cannot fault Fleetprices and Volkswagen and would certainly recommend to colleagues, family and friends. Thanks again for everything. Best Regards Darren Rhodes

Hi Rachel Everything went well with delivery last week thanks. The car was delivered in good time and I'm really enjoying it. Many thanks Emma

I came across your company on the internet and so you could say it was pretty random! What I liked initially was how clear the information was and that I could see what the fees were and had the ability to review each model and see what was included, the specs and the optional extras. When I made an initial enquiry the response time was good and the team was helpful. Sam made a good impression and I was able to build a rapport with him on email easily. He was always super helpful and remained responsive along the whole way. When I made the order and was handed over to your service department they were also pretty good and I had a couple of confused emails but Rebecca was brilliant and again could not be more helpful. When the delivery went wrong she was on it straight away and stayed late to make sure I had been contacted by Mercedes and was happy with their resolution. Overall your teams are polite, responsive and helpful. The buying experience was simple, straight forward and totally painless. I would certainly recommend you.

Got a great deal on my Tesla Model 3 and the team kept me up to date on all of the processes as they progressed.

Steve, Many Thanks. The car is excellent and your service from start to finish was also excellent. Quick, efficient and professional. Kind Regards Huw Evans MSc

No was just wondering for a piece of mind if we wanted to do extra trip etc, thank you for your help everything went fine with the delivery and am very please with the car. Can't thankyou enough Rachel will be coming to you again after this contract is up if that's okay, Hope all is well. Tom

Well, I have to say thanks for all the assitance that you have given me. I think the process was smooth, professionaly driven and I felt to be taken care of.<br>Thanks<br>Andrea

Hi Rachel, Yeah, my daughter was very pleased with the vehicle and it was a nice smooth handover. So thankyou again for all of your help and for keeping me informed throughout the process. Kind Regards, Jean

Delivery went smooth. Love the new car and was delighted at how quickly I was able to have it delivered following the signing of the relevant documents. Thanks to your colleagues I'd definitely recommend fleet prices and would definitely look to use you again.

Many thanks for email regarding the delivery of my Ford Fiesta. Perhaps you might like to hear about my experiences with your company. I must confess the whole process from start to finish has been efficient and very pleasing throughout, without any problems. I found that all staff (James and Jessica in particular) have been helpful, courteous and informative throughout the process dealing swiftly with any queries etc. The aforementioned vehicle arrived on time and the driver even ensured that I was completely satisfied with the vehicle before he departed. Best of all was the price-excellent value for money! So, I believe that sums things up. Kind regards,

'Steve was excellent throughout the whole process - he was very responsive, prompt and kept his promises EVERY step of the way. I would have no hesitation in recommending Fleetprices.co.uk to anyone as they have been excellent for myself. Thank you.'

Hi Rachel Thanks for the email. Both delivery and collection of cars went well. Thanks again for all your help. Kind regards Jonathan

Steve I thought the whole process was speedy, proactive and impressive. I’m a little disappointed I didn’t opt for the Dynamique S but hey ho. I’m OK without the GAP insurance Regards Mark

This vehicle was our first experience of car leasing and I had reviewed several leasing companies before choosing Fleet Prices. From our initial contact with Fleet Prices to the delivery of our vehicle I could not fault the service. The sales team through to the support team all exhibited a professional attitude and were very responsive to our requirements and questions.

Many thanks for your mail. I found the service both highly professional and highly efficient. The car was delivered as per the original delivery date and the whole process was straightforward, which I could not say the same for some of your competitors! I would definitely use Fleet Prices again. Regards Paul

Rachel Much appreciated, no issues with delivery and will certainly recommend your service to others. I have another vehicle that comes up for renew in January so will be back in contact soon Best regards Terry

Thanks Steve, Everything went well with the pickup of the car thanks Steve, and like yourself, Paul was a gent and a true professional to deal with. Many thanks Nigel Fursland

Steve, Thanks you very much for your email. I can confirm all went as scheduled and it was a very smooth transaction. Collection of the old car was delayed for three days by the collectors but purely for logistical reasons and caused us no inconvenience. As ever, Anissa’s service and assistance was invaluable, together with the great support work of the Admin team. We are very happy with the outcome and would certainly recommend yourselves. Regards, Jeremy

Thank you for your email, I am very pleased with the mini countryman, delivery was very organised & efficient & Annissa was an absolute super- star, can't thank her enough for the way she looked after me. I was on the otherhand very disappointed with landrover's lack of customer service regarding the increase in payment's, but extremely pleased at how quickly Annissa found the countryman as a replacement vehicle and sorted the agreement out for me.<br>It wasn't my first choice of car but can quite honestly say I'm smitten with it.<br>Thank you all at fleet prices your customer values exceed expectations<br>Many Regards

That’s great thanks Rachel – I appreciate how easy this process has been due to your efforts and correspondence. I look forward to doing business with you in the future. Thanks, Paul

Service from your end in terms of the calls and mails was excellent. Rochelle (and others) were great when we had the “log incident” when it seemed to be me versus the dealer, so that support was much appreciated. Katharine was great during the initial setting up process and her response times are second to none. I haven’t seen a better deal on the car yet either, so I would certainly come to FP again if we go the leasing route next time.

I've had a great service from you and FleetPrices.co.uk, you kept me up-to-date with what was happening and you acted quickly when there was further clarification required from the finance company. The Car is great and i am going to enjoy driving it.

Hi Rachel Everything is fine and I'm really pleased with the car and service you've given. Thank you David & Emma

I am over the moon with my new car. Fleet Prices provided an unrivalled service with very competitive pricing. I mainly dealt with Katherine Mc Mullan in your sales department. Katherine was amazing, she dealt with all my queries in a timely and professional manner. I didn't feel at all pressured to lease the car from yourselves because she wasn't pushy which is a rare find when dealing with these matters. I was overall very impressed with my experience with Fleet Prices and I will be leasing my next car from you!

Hi Steve Happy to say that everything went smoothly with the collection of the Fiesta and that we are very pleased with it. A good choice! Many thanks for your help and that of Allen Ford. I have a friend who may be in the market for a small car on a lease arrangement similar to mine. Something like a Fiesta would suit her, probably an ecoboost 100 in Zetec trim, 5 door, delivery in January 2015 to Scotland, presumably Edinburgh. Could you see what is the best price you can come up with. Regards Harris

Many thanks for all your help with the Audi Q5, delivered in early April.<br><br>Rachel Gouldingay was a star, and helped us through various costing scenarios before we made a final decision. She deserves a vote of thanks.<br><br>The car delivery and hand-over went smoothly, although it took my transport manager (who actually took delivery of the car whilst I was in a meeting) to come out later and show me how to start it! There's technology for you!

Hello Steve Thank you for your email. I would like you to know what a pleasure it's been doing business with Anissa. Throughout the whole process she has been thoroughly professional, helpful and efficient. Unfortunately the delivery did not go quite to plan, mainly due to the driver not ringing me in advance of his arrival and leaving the petrol tank almost empty. However, Anissa swiftly dealt with this and also arranged a fuel refund for me. Thanks to the fantastic service I've had from her I wouldn't hesitate to recommend your Company to others and would certainly use you again in the future. Kind regards Charmaine

The delivery of the car was exactly as promised and we are very pleased with it. Katharine was extremely helpful in sorting out the deal for us and if you could pass on our thanks I would appreciate it. I will definitely consider using your company Again in the future.

Steve, The car is fantastic and the wife seems to be happy (always a good sign), Land Rover taking 9 months to deliver has been a dampener on the experience which will make me consider whether to use them in the future and lastly Fleet Prices have been a joy to work with, updating me when I’ve asked and making sure even with Land Rover messing about that I got the car wanted so thank you I’ve sorted the GAP insurance Cheers Andy

Car received and is great.

Anissa Yes all went smoothly – good dealership Car very nice ! Thank you for your very attentive responses through the process keeping me up to date on progress I would highly recommend your services to my colleagues when it is time for them to renew their cars Kind regards Peter

Hi Rachel, Thanks for the follow up, everything went well on Friday, the driver delivered the car first thing in the morning on the delivery date and went through the papers and checks with me – all good. Thanks for your help and prompt response throughout the order process, very good service. Best Regards Neil

Just a quick note to say thanks for arranging the car for us - my wife loves it, and the whole process was really painless, so that was great.

Dear Steve,<br><br>Thanks for the email. I was delighted with the service I received from Fleet Prices.<br><br>Particular thanks to Anissa who was excellent.<br><br>Regards,<br> <br>Paul Callaghan

Hi Rachel Thank you for your email The car is fine thank you and my wife loves it! Regards Philip

Hi Steve, Firstly, thanks for the email. I am very happy with the vehicle. One issue, I am assuming that my tax disc will arrive directly to my address? Please confirm. I found the entire process from choosing a vehicle and to final delivery very efficient and professional and would highly recommend Fleet Prices to anyone considering a contract lease vehicle. The highly competitive prices clearly do not come at the expense of customer service, which was exceptional throughout the process. In particular, Paul and Beverley were very helpful in organising my vehicle as quickly as possible, and I was kept up to date with developments throughout; by email, and by phone which I really appreciated. Many thanks Nick Church

Excellent service and communication, no issues at all and we now have a very nice RAV4 for the next 4 years.

Hi Steve, Just got a chance to give a few comments on my experience. Sorry it's taken a motor while. From the start Rachel has been professional and helpful. Although the order didn't go entirely smoothly, Rachel did everything I needed to make things right. While I didn't have as much interaction with the afterwards team, what I did experience was consistent professional service. I would certainly consider using you again for the next car and recommending you to colleagues and friends. I don't have any outstanding queries or concerns that I need resolving at the moment, but I'm happy that I'll be able to contact Rachel should I require any assistance. Thanks again, Ricky

Just to say thank you for all your assistance. Its been a pleasure to deal with you and your<br>company. Your service was excellent.

Just to feedback, I am extremely happy with the service received from Fleet Prices, the process has been extremely smooth, the online service has been easy to follow and very efficient, the delivery of the vehicle went smoothly and I am extremely happy with my purchase… and most of all every staff member I have spoken with has been extremely friendly, knowledgeable, helpful and very responsive.

Great service, great price and delivered as specified. Would use you again!

The entire process of buying through Fleetprices was flawless and straightforward. James and the team were excellent throughout. My new car was delivered promptly in mint condition with only 44 miles on the clock. I will definitely use Fleetprices again.

'Re feedback my experience of Fleet Prices has been excellent from day 1 right through to delivery. I will explain. My initial contact with Fleet Prices was a website enquiry which was initially picked up by Anissa, this was back at the end of March. She immediately got back to me and gave me a quote for the VW Arteon. Once I decided I was going for that car and Fleet Prices Anissa was excellent talking me through the financial application etc it was approved very quickly and was hassle free. Once the car was being build I received regular updates via email from both Anissa and Alisa (that was very confusing!) The updates were great as it meant I could work out when to get my previous car back to that lease company. The date of delivery was set some time ago and throughout I was getting updates. If I wanted some advice I would ring the office and found the staff friendly and helpful (lately it has been Alisa) The delivery date was set some time ago and on the day Ken the delivery driver rang me a couple of times to update where he was ( I was in work and needed approx 30 mins to get home) this worked perfectly and I got home to meet Ken. Ken went round the vehicle taking pictures and then went onto explain in detail the different instruments and functions they performed. Ken was extremely pleasant, knowledgeable and very friendly. I have since rung VW financing to arrange my DD to be changed to the binning of the month rather than towards the end this again was sorted without any hassle. So overall from start to finish the overall experience was very smooth without any problems and the staff were also excellent friendly and very helpful. '

Hi Anissa The car was delivered and I am very happy with it, lovely interior. Thanks for all your help, you've been excellent. Jay

Hi Mike, Just wanted to say that the whole experience with Fleet Prices was great, I was always kept up to date with how things were progressing and everything was straight forward and clear. Thanks,

About to order my second car with Steve,outstanding service, so much so i refer my friends and colleagues to Fleetprices for their cars. Always happy to help and deals with you in a friendly but professional manner. Makes leasing a car easy. Thank you

Thank you for contacting me. The car arrived on-time as promised and is just what I wanted. I would like to commend Leo for the excellent support he provided. Right from the first contact, he was helpful, courteous and supportive. He advised me on my choice of vehicle and, when I was uncertain about some aspects, suggested alternative cars which might be of interest. He always returned my calls and emails promptly and throughout the whole process was a pleasure to deal with. I will most certainly be recommending your service to colleagues and friends, and I hope to deal with you again myself in the future. Kind regards, Lee.

Hi Anissa, Yes everything was fine thanks and I love it – happy as a clam!! Thanks for your help with everything. Mike

Hi Steve, I couldn’t fault the service at all, Craig Charlesworth was reliable and efficient from my first enquiry to him. The car was delivered on time and the driver was lovely, taking the time to explain everything to me (even after driving 5 hours!). The car itself is perfect, exactly what we have been looking for. As I have said to Craig, I would happily refer your services to anyone I hear of in the future who is looking to lease a car. With kind regards Anna

I used Fleet Prices to arrange the lease on a BMW 320. Excellent service from start to finish. I did speak to three or four of their competitors but Fleet Prices seemed keener to secure my business at the right price. Leo at Fleet Prices kept on top of matters to bring the transaction to a satisfactory conclusion.

We have been extremely happy with the service received particularly, Dale Sherlock, who has been outstanding. The communication has been efficient and effective, time scales have been sharp and any queries I have had have been resolved with speed. Please pass my thanks on to the team. I would fully recommend Fleetprices and have passed your details to our SLT for consideration for our future company cars.

I am more than happy with everything! Leo was excellent and got everything sorted in a promptly manner, kept me well informed with everything. Excellent customer service. A huge thankyou to him! He is an asset to fleetprices & all being well after my contract ends I would not hesitate to use your guys again. Keep up the great work :) Shaz

The entire ordering and delivery process has been excellent, I could not have expected a better service. You did exactly what was promised, when it was promised.<br>The car was delivered at a time to suit me. I would gladly recommend Fleetprices to my friends and family.<br>Many thanks

Thanks for the e-mail. With regard to your request for feedback, I am very happy with the service that Fleetprices provided. I dealt with Leo, and the date that he gave me for delivery of the A180 when I first enquired back in January of early June was spot on. I was kept informed of progress of my order and my car was delivered on time, to my door - I don’t think you can get better than that. Although I wasn’t at home, the delivery driver took time to explain the car’s key points to my wife, though as she doesn’t drive I think most of it went over her head! I have recommended you to one of my colleagues, though he is only tentatively looking at the moment, but I will definitely recommend Fleetprices if the subject of leasing comes up in future.

I'm extremely happy with everything and, yes, the delivery went very smoothly as planned. This being my first lease car and the first ever brand new vehicle I've taken delivery of, I was more than a little out of my depth and not sure what to expect. Right from my first contact with Fleetprices, Ashley has been fantastic and took time to explain how leasing works and to go through my requirements for a new vehicle. The information I got from him was clear and concise and delivered in a very professional manner with no hard sell and no pressure to take on a contract. This was really appreciated and helped me greatly after I initially got cold feet over the deal, Ashley was great and gave me all the time I needed to think over things. Once I decided on what I wanted he moved swiftly to secure a suitable vehicle and within a couple of weeks I took delivery. Overall it's been a fantastic experience and one I'm sure I'll be keen to repeat in the future. Since taking delivery I have secured a GAP insurance policy.

This is the second time I have used your service ( I did also try 2 years ago but was contracted out to Autoplan due to application error ) As before, the whole process of decision because of the vast number of models that you can offer, the selection process, the placing and completion of order was plain sailing and if I was unsure of anything, someone within your team was always willing and able to assist. I always mention your company to friends and family that if they are looking to finance or lease a vehicle then they should seriously consider your offerings. I expect that I will, in 2.5 years time, be faced with the excitement again of visiting your page to make my decision on what will be available in 2022 !! Thank you to all your team and support staff for making the availability and the lease such a pleasure. Please express my gratitude to all your staff that assisted in the process of my order.

Hello Regarding the ordering and delivery of my new vehicle I would like to thank all involved with the professional and prompt requests. I would certainly recommend your company if any person was looking to finance a motor vehicle. Also regards to the driver who delivered my vehicle for his professional and friendly attitude. Regards David

Car arrived at 10am apparently, Vanessa signed for it.<br> <br>She just called saying she really loves it, it looks great and is just what she wanted.<br> <br>Big thank you to you by the way.<br> <br>Very professional and conscientious throughout, I am more than happy to recommend you to anyone, if I get involved in any conversations about leasing will definitely give your details out.<br> <br>Again, many thanks.<br> <br>Warmest regards,

Dear Steve , Ashley was great , I saw the deal on Thursday - had the car delivered on Monday! I will recommend fleet prices and Ashley to anyone wanting to lease . Best regards Matt Rayner

I will like to say that the procedures and the service was quite satisfactory.<br>Personally it was an experience of trust and reliable customer service.<br>I will recommend to anyone.<br>

Good Morning Yes the service was amazing it was my first time looking at leasing a car after my partner told me about it and Ashley Humphreys was super nice and super helpful didn’t over complicate it for me as I’m not a car person I just knew what budget I had every month and the car I wanted he never forced anything on me which is a massive plus if he had I would have gone somewhere else. He advised me on the delivery date and then your team kept me updated on every step it was seamless. Every email I send no matter how silly was answered the whole experience was excellent and I would have no hesitation in using Fleet again and when the 3 years is up I’m sure I will be looking at another deal with Fleet. The delivery man who had just driven my car for 8 hours was amazing and very pleasant and went over my car again without over complicating anything and it was with me at the time he said which for a working full time mum is what is needed. Thanks

Hi Anissa Car arrived by 10am and its lovely, thank you for all your help. Charlotte

Hi Elena, Everything went well with delivery on Friday, very pleased with the car. We are off work today, so will be going out for a drive, in the sun. Thank you very much for all your help, I know we must of gone through nearly all the cars that you have on deciding which one to get. We have found the service you offer is excellent. Once again, Thank You. Julie & Gary

Having never leased a vehicle before I was not familiar with the process. I received great support and advice from your colleague Andy Heywood. He was extremely responsive with answering my numerous questions and was excellent to deal with. Definitely an asset to your organisation! Many thanks, Richard

I've had good service from companies over the years but I've got to say that Rachel has been exceptional. I have also now driven to work for the first time in a year without pain or discomfort. VW amongst others quoted 3months to get me a car so I'm over the moon. I will whole heartedly recommend Fleet Prices and Rachel to anyone I know who is looking for a contract hire. Thanks & Kind Regards,

Hi Paul, Good to hear from you, all is fine with the car, I was more than happy with the service you provided. You were always prompt in replying and always a pleasure to speak to and I will be more than happy to use the service you have provided again, in fact I was going to ask you what happens when the vehicle lease comes to an end. I would like to stay on a lease hire but I would like to go back to a convertible, I am really missing it now the sun has come out a little :-) How do we plan so that there is no cross over period between leases? am assuming I have to keep this car until the 24 month period is over and I am assuming there will be a waiting peiod for a new car to be ordered and delivered. Thanks Claire

Thanks for your follow up e-mail. I have nothing but good feedback. Rachel was extremely helpful throughout the process and has been in contact since the delivery to confirm everything went well. I am enjoying the car and the driver was extremely helpful when bringing the car to my work and showing me round the car. Overall a very good experience that I have already recommended to a friends and family. I will be using Fleetprices again in 3 years time if I choose to lease again. Thanks again Regards Mark.

Dear Steve, Ref your e mail after delivery, At first we found that the whole experience of Leasing a car a little daunting but with the help of Anissa the whole thing was quite simple, We are very pleased with the Car and the service you provided and would not hesitate to recommend your company to anyone at any time. The delivery was on time and the driver was very helpful and considerate. I am looking into the possibility of GAP Insurance in the near future. In the meantime we thank you once again and have a happy Christmas. With best regards Margaret and Peter Cook

Hi Anissa, Thanks for your email. Everything went very smoothly...great service from Richard when he dropped the car off. The car is very nice...my wife is very pleased!! Appreciate all your help. I will be looking to replace my Golf Cabriolet by June as it will be coming to the end of its 2 year lease. I might be interested in looking at the Audi TT - do you deal with Audi or any other manufacturer? Kind regards, Jason

Hi Anissa, Everything went to plan with the delivery . I am very happy with my little car and also in the way that you dealt with my enquiry and order right through to the delivery process , dealing with yourself was so easy and saved on the time of going around garages and dealing with then , not to mention that you also offered a very good deal. I would recommend fleet prices to my family and friends and would look to using you in the near future. Many Thanks Lisa Dallison

I have been really impressed with the service I received all round from Fleet Prices. Mike couldn't have been more helpful and advised and looked into every detail of the car being ordered. I would not have any reason to look elsewhere for my next lease and have already recommended a friend to Fleet Prices.

Dear all at FleetPrices. The whole process went very smoothly from initial enquiries to delivery, A good choice of high spec vehicles at very competitive lease prices, finance arranged easily and quickly, vehicle sourced without long delivery time. Vehicle delivered on time at my convenience, excise licence posted seperately. Thank you Peter. Now to enjoy my new Skoda Yeti Outdoor Diesel Estate 2.0 TDI CR Elegance.

Steve<br> <br>I want to thankyou for all your help with obtaining this vehicle. I appreciated your advice about the vehicle when i was looking to purchase including the advice on the various different finance / lease options available. You were knowledgeable and took time to explain to me the various options and pricing (including time on your weekend)<br> <br>I wont hesitate to recommend fleetprices to friends of mine<br> <br>Many thanks again. I am very much enjoying the car<br> <br>Michael

Hi Paul Received car yesterday at 9:00am Really pleased, many thanks for all your help…….. Scott

Just like to say a Big Thank You to Leo & Alisha for the fantastic service I received on my recent lease of a Volvo XC90 Estate. Leo's work at getting me a fantastic deal was exemplary and Alisha in your Support Team was brilliant at sorting out all delivery details and kept me informed and up to date every step of the way. Two years ago I came to Fleet Prices via 'word of mouth' and based on your teams consistent high levels of service & trust I've returned and will be spreading the word about how good you all are!! - Thanks again. Regards Damian Mee

Great service from a team that go the extra mile, Elena answering queries on her day off, Alisha sending update emails early morning and late evenings. 3 weeks from order to delivery, brilliant service when I needed it to happen quickly! Can’t thank you guys enough!

Other than quite a long wait for the vehicle - not your fault but VW - everything went well. Thank you for all your help. The team were all very good with any questions I had.

Hi Beverley I receive my new car this morning. I just wanted to say thank you very much for all your help. Lorraine

Dear Steve Thank you for your e-mail the delivery was fine & it is comforting to know that there is someone on hand should it be required. Re the gap insurance it transpired that it is included in my current ins.policy but thanks for the heads up. Cheers F.Cooper

hi Anissa yes thanks i have a happy wife the car arrived yesterday its great she is very pleased with it and she now has her freedom! so today for her the ibiza and the little man is a shopping trip to Asda and Baby Yoga classes!!! the world is her oyster. Thanks so much for your help Anissa, once again pulling out all the stops for us to make it happen always a pleasure!!! i'm sure i will be in touch to sort out a new car for me next July when my lease runs out on the leon, don't know what i want yet but im always looking i think i am obsessed with your website ha ha. thanks again for all your efforts Tim

Hi Steve, Car arrived a day late but your team were excellent in getting the delivery fixed. Carrier issue so not yours or Audi' s fault. Thanks for everything on this one, loving the car so far, great to drive.

Hi Jessica / Anissa My car came this morning and I'm over the moon, it's amazing!! Thanks so much for all your help Kind regards Sarah

Very happy with service; Anissa was excellent<br> <br>All the best<br> <br>Callum

Steve hi Thanks for your note, and thank you for following up. A great experience with a dedicated professional team, helpful, easy to speak to and who know what there doing!! and, the car is fab CHRISTIAN BUCKNALL

Good morning Anissa Delivery went well of the new car they were with us by 10 am. I love it. Thank you for all your help again with sorting this. Noemie

My car was delivered at a perfect time by a lovely gentleman, So far so good with the Seat Arona

Hi Anissa Just wanted to express our thanks for the way in which you have served us. Thank you for being proactive, it's been quite refreshing to have that level of service. Regards Eddie & Trina

Slick professional service, what we most liked was the honesty from Anissa and the regularly email check ins and updates.<br><br>To summarise this is our a lease service should be and we would use fleet prices again should the deal be right. <br><br>Anissa is a valuable asset and your colleagues at Nissan were also very good at replying to my queries and keeping us updated. To top it off the delivery driver Rod called me to arrange a convenient time 2days before, then he was on time, smart, professional and a friendly chap. <br><br>Excellent service thanks Anissa.

Thanks for your email. I have to say the whole process has been really slick, from start to finish. Everything that anyone said would be done, was. It was all done quickly and I had regular updates throughout. I've already recommended you to a few of my colleagues. Thanks James

Hi Steve, I am extremely happy with my new car and cannot believe how easy your team made the entire process. I cannot recommend Fleet Prices highly enough and have received exceptional customer service. The deal I found on my Audi A1 is better than anywhere else on the internet (and I spent a lot of time looking!!). The whole process from requesting a quote for the vehicle through to vehicle delivery was quick and seamless and my emails were answered very quickly and with courtesy. I have been dealing mainly with Rachel who is always polite, knowledgeable, helpful and happy and its reassuring that the level of service is consistent even after the delivery of my car. I wouldn't hesitate to recommend Fleet Prices! thanks Caroline

The car is perfect. Very pleased with my choice. <br><br>The service received from your company was excellent. The price was very competitive and Anissa who dealt with my order was very helpful and attentive to all my needs and kept me informed all the way along. She is a real credit to Fleetprices.<br><br>I hope for the same service in 4 years time.<br><br>Many thanks

Hi Rachel Just to say that the car arrived at 9am this morning. I am very pleased with it. The level of service from yourself and fleetprices.co.uk has so far been exceptional and has exceeded my expectations based on experiences with other leasing companies. I hope to be able to sort out Sheena's car before October and will hopefully you will also be able to facilitate my next purchase. Thanks again, Derek

We found Rachel to be very knowledgeable and friendly, pointing us in the right direction in terms of the most cost effective lease plan and always responding to queries promptly. The car arrived on time and we are very pleased with it. We have no hesitation in recommending Fleetprices.co.uk Ltd.

Just wanted to put in a few words how helpful and efficient Leo was to me from start to finish He explained everything perfectly and cant thank him enough Very good credit to the company would defiantly recommend him to friends as I know a few are looking into leasing also Many thanks Helen christodoulou

Hi Elena The delivery of the car went well thank you. I'm really pleased with the car it's exactly what I had hoped for. Thank you for your help throughout the whole of the process. Take care

I sent a thank-you to Rachel, and said I was very happy, and would recommend you to others. I was looked after extremely well by Rachel, and was dealt with on an individual and personal basis, rather than feeling like just another customer / transaction. Thanks

More than happy with all you help to date, its been a great service experience from start to finish.

From our first contact with Ashley to having the new car delivered on the 24th, it has been a very easy and stress free experience. Ashley was so helpful in ensuring all the paperwork was sorted and I got the car I wanted. I would definitely use you again and also recommend your services to others. Kind Regards Reece Murphy

Hi Steve I have already emailed Mike Tibbs to thank him and the team. I am a Director of a recruitment agency and I told him once that I wished some of our team were as efficient as he was in maintaining contact! I will recommend you to other people without hesitation. And the car is fab!!! Thanks

My thoughts are: great, exactly as advertised. I work in Ecommerce and I'd also like to compliment the people that built your search engine it is the most user-friendly one of any I've tried. Simple to filter without having to load a new page. Thanks for this and I'll definitely be considering Fleet in a few months for my new lease and possibly one for my wife.

Thanks Steve - all went as planned and 10/10 for all parties concerned from start to finish in the process. Cheers Paul

Many thanks for your e-mail and for giving me the opportunity to follow up on my experience with Fleet Prices. By way of feedback, I have to say that I have had nothing but the best service from all of your team. From the very outset when Andy Heywood followed up on my internet query, he was excellent and, recognising that I was in a reasonable hurry to find the right car, quickly worked to source me a choice of vehicles and then consistently gave me the very best advice and answered all my questions in a calm, professional and straightforward way. The entire support team - I think I had correspondence with all of them(!) - were very good and kept me up to speed all the way along, again, answering a range of questions with patience and clarity. All of this, of course, they carried out at what I recognise is a busy time of the year for you all. Finally, the delivery of the vehicle went extremely smoothly despite the appalling weather on the day and the delivery driver was most helpful. I have already been in touch with Andy to pass him my thanks but I would be grateful if you could reinforce that with him as well as thanking all your support team for their help and assistance troughout the process. I am grateful too for your offer of being able to call on Andy should I need to throughout the contract, an offer he indeed made himself when we last spoke. I certainly would have no hesitation in recommending Fleet Prices. Thanks again and my best wishes for your continued success. Kind regards Mark Garratt

Car arrived as promised. <br><br>Thank you for the great service you provided. I will happily recommend you to my friends.

Just wanted to let you know that delivery went really well and we are very pleased with the car. Many thanks for all your help on this.

I was looking for a rare car and fleetprices were able to source it for me. This is the second time I have gone through this company for a vehicle and always found them to be extremely professional !

Hi Steve. I am very pleased with the car, delivery was very good too, Anissa was very professional and courteous throughout the process, I would have no hesitation in recommending your company to anyone who asked! Kind regards Tim Allistone.

It has been a smooth process working with you and not only were your deals very competitive there was a quick turnaround and we could always get hold of you quickly, well done.

The whole process for the ordering and delivery of the new car went very smoothly and well. Elena Parker and her colleagues were very helpful throughout this process and I am very happy with the new car.

Thank you for your help and kind assistance in making this a smooth and easy transaction from start to finish.

Hi Anissa, Yes thanks, think he arrived just after 9am, was a nice guy. Car looks great, only driven it for a couple of miles so far! Many thanks for your help. Mike

steve<br>love my new car, thanks for all your help.<br>regards<br>karen.

Delivery went very well, the driver even called me on Saturday to check the delivery time would be OK for me. The team at fleet prices were also good in keeping me informed throughout the process. Regards. Lee

Fleet Prices have been great from start to finish. I have just taken delivery of my new car and couldn't be happier. The staff at Fleet Prices were great throughout the process and kept me up to date with everything and answered every question I had. This is my first experience of leasing a car and I will recommend Fleet Prices to everyone. Fantastically professional. Thanks very much.

Having had a company car for over 10 years, this was the first time I had to go out onto the market and lease a car for myself. Plenty of options out there, but Fleet Prices seemed to be quite competitive. Anissa found me what I wanted and despite her being on holiday, she ensured that I had the car delivered when I needed it. Great service with only a couple of minor hitches - at the dealer showroom, which were quickly resolved. So yes I would feel comfortable recommending Fleet Prices to anyone.

Hi Rachel - Just to confirm i received the car this morning without any problems. Thanks for your assistance during the process. Steve

Hi Beverley Yes new car came today, thank you very much for your service, very efficient and nice people to deal with, please do not hesitate to contact me a couple of months before this lease expires as I would gladly give you my business again Thanks very much Neil

Hi Anissa,<br><br>Just a quick thank you for your excellent service. The car has been delivered as promised.<br><br>Please remember Trevors car goes back in May so put us in your diary when we need to order the new one.<br><br>Many thanks<br><br>Debbie Finlay

Dear Anissa, The car was delivered yesterday morning. Excellent service from the delivery driver. The car is great. Many thanks again for your help on this. best regards, Paul

Hi Rachel Very happy with car, big smiles all round and still much to discover about functionality. Thanks for your assistance I'm still waiting for first invoice but I'm sure it will appear in due course Regards Jon

Hi Anissa The car really is really great! It's for Kate my wife who hasn't driven for a few years ....a bit of a surprise as she really didn't think I'd actually order the car......! Really very impressed with the customer services which I experienced throughout the process ...truly first class! Kind regards, Graham

Yes, I had the Tiguan delivered on Friday morning as promised.<br> <br>Thanks for your help with this.

Hi Anissa, Car has arrived, really happy with it! Thanks for your service - it's been excellent. Best wishes, Joy

I found the service through Fleet straight forward and very efficient - my customer advisor Michael was attentive and kept me right all the way through the process. Thank you, I will use you again. Tom C

This my first time taking out a contract hire deal so was not sure how well or smoothly it would go. Leo was great as was the support team and the whole process was about as painless as I could have hoped (in truth I wish the hand back process to BMW for my current car was anything like as smooth!).

The delivery went as was expected with a phone call from the driver an hour before he arrived. The car looked fantastically clean. I'm very happy the way I was treated by Fleet Prices with Leo letting me know of any problems throughout as I had been in the USA shortly before the new car arrived. I have also been offered a day at Brooklands with Mercedes as there were a few problems with some of the paperwork. It was no problem to me but I am looking forward to going sometime in July. Kind Regards Mike Jones

I was very happy with the service James gave us and the deal was really good you came up with. I get this car for my Dad and he is delighted.

The delivery of my Citroen went smoothly and the car arrived early morning. I'm very pleased with it as it's comfortable to drive. Thank you for your help and assistance throughout.

The experience with dealing with the team was very straight forward, I was always able to reach somebody to discuss any queries I had and have already recommended this company to friends.

Hi Steve,<br><br>The car is everything we expected and more. We as a family are very pleased with it so far.<br><br>This is the first car that we have leased, so it was a little bit of a minefield as to who to consider using. I have a couple of friends who currently lease cars, so they recommended the company that they use. I did my own research also and your company was one of 5 that I made a basic enquiry to. <br><br>From the initial replies that I received, your company appeared to be the most professional and very competitive, so a tick in 2 boxes straight away for me personally.<br><br>As for the customer service I received, it was superb from start to finish. In fact I honestly can't remember the last time that I received such good service. Even when Anissa temporarily looked after my order, she was fully up-to-speed with my requirements and dealt with me like I was her client.<br><br>I have to say that as and when I come to look for a new leased car, I shall be returning to you straight away, without h

Everything went spot on with delievery, thankyou so much for your hard work. I will speak highly of your business. Kind regards John coslett

Dear Steve Thank you for your email requesting feedback on my experience with Fleet Prices. I am happy to say that this is the second time in 6 months we have used Fleet Prices and again the customer services was first class, every time I called with a concern the girls on the end of the phone were fantastic. James at the beginning was very helpful and informative. When the lease's on both cars runs out, I will be looking to Fleet Prices for a great deal again. Regards Derek Forbes

Hi Steve, From start to finish the service has been excellent as has the post sale follow up and support. I am due to replace another car in a couple of months so assuming you can offer a competitive price I will most definitely be speaking to Anissa once more. Kind regards, Jason Petrucci

Dealing with James & Fleet prices couldn't have been easier! Friendly, efficient & competent staff. Competitive prices backed up with a reliable professional delivery service. Overall I have been very impressed & satisfied with Fleet prices. I have already recommended Fleet prices to family & friends!

I was very happy with the whole process thank you. Car arrived a little ahead of estimated dates in the end, which was nice, and I was kept as informed as I needed to be as we went along. At the outset, Ashley struck the right balance between salesmanship communication, and bothersome / desperate communication that is around all too often I think. I'm always happy with the former, and can't abide the latter. Kind regards, Greg Genders

Hi Steve, Thank you the follow up email. I would like to say thank you to Anissa for the easy setup of the lease deal. Every step was very simple and explained well and at a very competitive price. I was informed at each stage of when the car would be available and the documents processed quickly. I should also like to thanks Tony lunt from Citreon, for his help with the delivery and handover. I have already recommended fleetprices.Co.Uk to friends and family with a friend already looking to leave from you in the next month. Kind regards Janine

Dear Anissa<br><br>Apologies for the late reply. The new car is great, I was picked up at the station promptly and was on my way back to London within half an hour. I was pleased with the service I received overall, thank you very much for your help with the contract and the prompt replies to all the queries I had.<br><br>Thanks again

Morning Anissa, Car arrived hot from Wolverhampton this morning. Cracking little razza!! Beautiful colour. Thank you again, All the very best

Anissa Very professional. Delivered just after 9am. Most efficient process. Thanks for your help managing the process. Jason

Hi Anissa!<br>YES it has been delivered a couple of hours ago and everything was fine.<br>Thanks a lot for your professional and great work.<br>Ciao!

Hi Beverley! Yes I received the vehicle this morning and everything is perfect! Thank you for all your help. Isabel Vianez

Morning Steve I'd be more than happy to share my experience with Fleet Prices. Having leased cars previously I was somewhat prepared for what to expect and already knew the make and model I required so it really all come down to finding the best deal available. I hit the usual comparison sites and made contact with several of your competitors to get the best deal, I have to say I was left very underwhelmed when my emails were not responded, quotes came back that did not math those on the website and generally a lack of confidence in their abilities. I am pleased to say that Fleet Prices really stepped up and managed to secure a very competitive quote based on a new order Audi A4. Not only that, I was fortunate enough to have Andy arrange the details and I have been really impressed with his engagement, motivation and transparency throughout. A phone call was followed up with an email, he kept me fully updated throughout the process. I have already recommended you to a number of friends and colleagues based on this experience and look forward to future discussions at lease expiry. Many thanks and please pass on my gratitude to Andy, and if possible make sure a drink finds it way to him this Christmas as he truly deserves it on this engagement. Richard

On a separate note thank you for the contact in Bury, it was a very seamless handover with the trader, very helpful, prompt - I would certainly recommend him to anyone I know.

Hi Steve/Beverley Very pleased with my new Fiesta! All went very smoothly - in fact, the whole process from start to finish went like clockwork. I found everyone at Fleetprices to be professional, courteous and efficient. Thank you for making the nerve-racking business of getting a new car so painless! Kind regards Val Jackson

Hello Steve, The delivery went very well thank you and I really like the car. This is the 1st time I have got a car on contract hire so was a little unsure how it would all work initially. Since dealing with Anissa it all became very clear of how the process works, it was clearly explained to me. After I ordered the car the whole process from start to finish was very easy for me. It has worked seamlessly. Many thanks Paul

All is well and I’m in love with the car albeit still learning how to use and drive it just one week in! Feedback: In my search for a car, I contacted 7 companies and, can you believe, only 4 came back to me! I was unsure which model to go for, keen on the SLC43 though over budget, I asked for quotes on 3 models. From all my enquiries, Carl was the only one who supplied what I asked for in his initial response. So I went with yourselves on that basis and I went for the top model too! Regards Jacki

Very satisfied. The whole process, at least my part in it, was very straightforward. The Leasing Broker with whom I dealt (namely, Ashley) was very professional, helpful and equally importantly, very courteous and friendly, and always made sure that I was kept up to date with progress. I actually felt like a valued customer. I am absolutely delighted with the vehicle that I ordered (a Jeep Renegade....not everyone's cup of tea but I love it). The car was delivered when they said it would, in perfect condition and to the specification that I requested. All in all, a very good experience and would definitely use them again/recommend to others.

Thanks again Steve for all of your support, advice and assistance in helping me through this new method (to me) of being able to enjoy having a brand new car. Your service is exactly as promised in the glowing reports of the other satisfied customer testimonials on your website.

Thank you for your email. I am very happy with the car and the delivery went smoothly. Helen was an absolute star who went above and beyond helping me find and lease a car for the first time. Claire, Rachel, Rebecca, Rochelle and Sara in the support team were extremely helpful and informative, replying to any email very swiftly. I felt I was in safe hands throughout the whole process and in 3 years time will be returning to Fleet Prices for more great service and another great deal. Many thanks

Thanks for your email. This is the first time I have ever used such a service, I must say from the start supported by Leo to delivery I have been very impressed. At each stage I have been kept well informed by every member of your team. Finally, the car is brilliant and the firm that delivered where exceptional Thank you for a great service, which I will most definitely be recommending to friends and family Kind Regards Jeremy Mosley

Hi Steve - excellent service throughout so thanks very much. Will be in touch if any probs. Matt

Thank you, great service

Car came at 9am this morning! Bloke was up at 3:30 am to deliver it. Absolutely love it. Stunning car! Superb service.

Dear Beverley and Steve, Sorry for the delay in getting back to you both, following the delivery of our new Seat Leon last Thursday. We are absolutely delighted with it...Well worth the wait!! Really pleased too with the service we received from you throughout the process from original enquiry through to ordering and delivery. Professional and helpful throughout. Very many thanks. Gareth

Good afternoon Steve, I’d like to share feedback on Anissa over the past 2-3 months since I ordered a Seat Leon. Anissa is extremely organised, efficient and overall a pleasure to deal with. She is always ahead of the game and responds immediately with any queries that I have. Nothing is too much trouble for her. I manage a customer services function and great customer service is my priority…. I wish I had twenty Anissas in my team – she is exceptional! Please share with her how pleased I have been with the service that she has provided……I’m sure this isn’t the first email you’ve received singing her praises and it surely won’t be last J Regards Az

Hya Anissa. I am very pleased with the car. Thank you for all your assistance ans will recommend to others as well. Regards Benjamin Ward

Dear Steve, Many apologies for the delaying in replying. This is the first time I have leased a car and all I can say is I'm glad I chose your company as the guidance and advice I received from Mike was second to none. I was very apprehensive that leasing a car would be time consuming and complicated but Mike fully explained how the process worked which gave me the confidence to decided to take the plunge so to speak and order a car through your company. I was also really please with the deal Mike managed to get me on the BMW 2 series as like-for-like it was much cheaper that any dealership could offer me for the same car. Although, it did take two and half months to deliver the car it would probably have taken the same length of time if I had purchased the car through a dealership due to the specification on the car I required. Overall, I have been very impressed with the value for money, guidance and advice from your company and I wouldn't hesitate in using your company again or recommending it to others. I have a couple of questions I hope you can help me with: - will you contact me a few months before my current contract expires to let me know of any deals for similar type cars? - if you advise me or I see on your website an new lease offer I may be interested in before my current contract is due to finish am I able to finish my contract early so I can take advantage of the new lease deal? Kind Regards Ian Arbuckle

Hi Elena Delivery went well and very happy with the new car! Will be in touch if we need anything! Thanks for all your help Danielle x

Andy Heywood was great nothing was too much hassle credit to your firm.

Hi Steve Thanks, everything went well with the delivery of my car. This is the third one I've taken through you. I managed to get the VE103 form in advance via PHH and so was straight off to France 10 minutes after the car arrived. As before I want to thank Anissa for sourcing the car so quickly for me, and for keeping me updated, even when she was on her holiday. All in all I continue to be happy with the service and prices, the cost per month being approx £60 less than my local Seat dealer was quoting. I'll be back again in 2 years for a replacement. Best Regards Doug Kendall

Hello Rachel I hope you are well. The delivery went well on Thursday and I am enjoying my car very much. Many thanks for all your help, as requested I will let you know if I need any further assistance. Kind regards Donna

My experience with fleet services has been great from ordering my vehicle to receiveing it.the support team have kept me informed of everything at regular intervals and answered my every question.i would like to thank Mike and the support team for getting me my vehicle and making me feel confident of getting another vehicle with the company.

Hi Anissa Got the car without any issues. Really pleased with it especially at the price. Shame the roads are so dirty at the moment as it looked great when clean J Many thanks for your help with this. It all went very smoothly Regards Ian

I have been very happy with the service Fleetprices have provided from the first phone calls/quotes, right up to the delivery of the car.I would strongly recommend your company, thanks for making the leasing an easy process.

Thank you. The car arrived yesterday. All good!! Thank you all for your help, you have been great.

Hi Elena Just to let you know we took delivery of the car this morning and are delighted with it thank you. You (Steve and the delivery driver) have been an absolute joy to work with and we can't thank you enough for your help and support throughout which has been second to none. We will not hesitate to use you guys in the future and recommend our friends and family about you and your amazing customer service. Thanks again for being brilliant and it has been an absolute pleasure to work with you on this.

Hi Beverley, The car was delivered on schedule and am very happy with the car. Kind regards Dharam

HI Steve Just to confirm the car arrived on Friday as arranged. Really pleased with the car. I have been delighted with the whole process from start to finish. Both Elena initially and then Jay have been faultless in terms of communication. It is great to receive regular emails just to keep you updated. I have already recommended your company to others. I will be in touch in a few years time to arrange my next lease. Kind regards Paul

Sorry I haven't got back to you sooner, Keith and I are so pleased with the new car, we have been out showing off. We are even more impressed with the service we received from Fleet prices. Everyone was so helpful and polite, we cannot praise your staff enough. Please pass on our thanks to them, even the driver Kevin who delivered the car was very polite and helpful. Once again a very big Thank You to you all and we will be singing your praises to all our family and friends Regards Sue& Keith Preston

Thank you Leo for all your patience and support in guiding me through the process of a personal lease car hire. The customer support you provided was second to none! Even better was the fact you managed to get my car delivered earlier than expected. What a great start to my weekend! I'm really delighted with the car and the deal! I shall be recommending you to all my friends and colleagues.

Hi Bev, Yes car arrived at lunchtime today and both myself and my wife are over the moon! It's better than we ever imagined. Thanks very much for all your help in making this a pleasant and easy process. I will be highly recommending fleetprices to all my friends and colleagues. Once again thanks very much and hope to deal with you again soon Best regards Gavin

A seamless experience. Our contact Mike Tibbs was very professional, helpful and straightforward to deal with and for that alone we would recommend using this company.

The delivery of the car was very smooth and efficient from start to finish. Well done and thank you Peter. Best Regards Nigel Watson

Hi Steve, Sorry this is late but I've been away for a week! Everything went very smoothly from beginning to end. Your guys Andy, Amy et al are a credit to your organisation. Thanks for everything. Cheers, Bruce.

The delivery of our vehicle went very smoothly indeed. My husband was at home last Thursday (4th Oct) and he says the gentleman that delivered was extremely polite, professional and took a great deal of care when explaining how to use the cars features etc. Ian was very pleased with the delivery of our new car and the man should be highly commended.

Hi Steve, Just a quick email to say thanks for great service from your team. I’m pleased to say my VW arrived as promised and in fact was a few days earlier than the first date we were given back at the point of order. The handover process was fine and the driver even wiped the car over so it was spotless for us. Expectations for the car were high. Having said that, this VW is replacing my old 2007 model and will only be my fourth car in the last 21 years (all have been VWs), but this will be my first brand new one!

Hi Beverley, Car was delivered yesterday morning and we are very happy with it. Thanks and best regards Sarah Suart.

Thank you for your email. I have now received the car and I am very happy with it. I wanted to say thank you to Leo for all his help to source the car and ensure it all went forward in a straight forward manner.

Hi I have been very happy with the quick seamless transition of leasing. Had no problems at all and all the staff have been very helpful with any queries I have had.

First time leasing for me whole process was made easy and smooth by steve at fleetprices.Car was delivered on the day on time.very pleased with the service would not hesitate to use them again.cheers Allan

Steve, Thanks for the email. I can happily say that the quoting was a dream! Nothing was too much trouble despite my moving the goalposts a number of times. Thanks Andy!!!! The delivery arrangements went through flawlessly. Once again the delays were on my side! Delivery was right on time to my offices. One disappointment was the fact that there were no foot mats in the car. Not your fault and probably at extra cost from Volvo. Wish I had known though. The car is also magnificent! Be assured that I will recommend your company in the highest regard. Even more so if you could have a word with the car provider re the mats!!!! Regards Lawton

Dear Steve > This is the first time we've leased so the process was completed new. > From the initial contact with Anissa to the delivery of the car I received constant updates from the sales team who were first class throuought. > The gentleman who delivered the vehicle took time for me to check the car &was most courteous. > I've received follow up emails from Anissa ensuring I was happy with the car which I thought was great customer care! > With reference to GAP insurance ,looking at the agreement with the leasing company they seem to cover GAP within the contract. > I'd definitely recommend your company & look forward to another car from your company. > > Kind Regards > > Graham

Every stage of the process I was kept informed. The car arrived on time with the specification I requested. I would definitely recommend FleetPrices and will use again.

Everything went really well the delivery was on time and the car was immaculate. Originally the delivery date was going to be about a month after the end of my previous lease with Mercedes that to also leased for me but the car arrived with the dealer earlier so the support team were able to offer me the same day which was ideal. My only minor criticism would be that there are no mats in the car unlike both of my previous Mercedes. This aside I would be happy to recommend your services to anyone interested in leasing.

Received delivery of our Nissan duke today and just wanted to say a big thank you to Leo for all his hard work , the car is great and got it even earlier than expected , would recommend this company and especially Leo many thanks

It arrived at 9 a.m! Such a lovely couple of guys who brought it. Really helpful and friendly. Please could you pass that on to their company? Thank you. Thank you all for all of your help, chasing etc. I really do appreciate it and it’s a lovely car. I’ll be out playing with it later!

Made the lease of our new Volvo effortless and quick. Always on hand to advise and help. Highly recommended

Great service from your team as ever. The only issue was we ordered a spare wheel and the car arrived with a repair kit. Mike Tibbs sorted it out and our local Honda dealer has got us one.

Anissa,<br> <br>Everything went like clockwork, got phone calls re. collection and delivery, and both were on time. Everthing form the day I made the enquiry has been excellent. Will contact you again when I need my next car Lease.<br> <br>Regards,<br> <br>David

Hello Beverley, Thank you for taking the trouble to ask. Yes the SX4 arrived yesterday and very pleased with it. Even better than the base model I took for a test drive. Thank you very much for arranging this lease for me. Will recommend your company. Kind regards, and a Merry Christmas to all at Fleet Prices. Mike Peers

Great service. Absolutely no problems with any of their processes. Got the car wanted I wanted at the best price available. Would definitely recommend.

Hi Anissa<br><br>May I take this opportunity to say that you have been fantastic throughout the whole process, knowledgeable and prompt to reply, a real credit to the company.<br> <br>Regards,<br>Fred Bell.

Hi Dave The car arrived earlier in the week and everything is good with it. Thanks again for all your help with this. The service has been excellent. Regards Robert

Hi Michael, I just wanted to let you know the car was delivered yesterday and I'm really pleased with it. Thanks for persevering, I think it's been worth the wait. It should also keep me out of your hair for 18 months. I only have one question on the maintenance. I haven't received any information from Arval on how this works or contact details should any maintenance be required. Should they send me something? Thanks again Nick

Hi all at fleetprices Just like to Thank you so much for sorting out our new car we're all really happy with it We thought you were all extremely professional in getting the job done and would recommend your services To anyone Thanks once again

Very easy to give 5 stars for the service provided by Andy Heywood. He kept me updated each step of the way and quickly got us the car we wanted. The deal was by far the most cost effective across all the web too!

Hi Steve, Thanks for your email. Everything's great everything so far. Everything as expected on delivery, and very happy with the car. Also, would like to thank you all for the service so far, great communication throughout and very happy with the outcome. I will certainly look into the GAP insurance for piece of mind. Thanks again, Josh Kennedy

Hi Steve Thanks for your follow up e-mail. Everything has gone very smoothly and I am very happy with the Volkswagen Tiguan Diesel Estate 2.0 TDi BlueMotion Tech Match Edition 150 5dr 2WD. It is a very nice car. I found the whole experience very refreshing. These days it is becoming increasingly common to have to go through a lot of hassle with companies due to poor administration and management but this has definitely not been the case with Fleetprices.co.uk. From start to finish, it has all been well managed and straightforward and a pleasure. I would like to thank the team and Anissa for all their help and advice and answering all my questions so promptly, and of course your follow up courtesy. I hope you have a great weekend and enjoy the Summer! Best regards, Nils

You have been so good in your role with me Anissa - very thorough and always following through on what you say you are going to do... I have felt safe having you as my liason person and sincerely have enjoyed our regular communications & banter throughout this rather drawn out process! You are clearly good at your job and take pride in it.<br><br>Than once again for your consistent hard work Anissa, I hope you get the recognition you deserve my lovely!<br><br>Shelley x

First time I have leased a vehicle, I searched many brokers but eventually came across FleetPrices. So glad I did, they were top class from start to finish with great communication throughout the process, thanks.

Hi Rachel Everything was great and we love our new car, delivery was excellent. So thanks for all your help. Nicole

Great service received from Andy Heywood from the initial information all the way through to delivery which was 6 days from ordering the car! I have taken a number of cars on lease over the years and this was by far the easiest experience. Would highly recommend to anyone.

Hi Anissa<br><br>Forgive the delay in responding; the delivery went well, appreciated the drivers 'eta text message'.<br><br>The car is great and my wife is very happy. Thank you for your assistance in getting us this far.<br><br>Alex<br>

Hi Dave Yes am very pleased with the new arrival, delivery was smooth and punctual. Thank you for answering my queries during the process and your efficient yet non pushy advice. I would definitely recommend you. :-) Regards Sally

Excellent service and good communication throughout, everything went to plan and on schedule - would highly recommend for leased contracts

Hi Steve, I’ve been dealing with Dave don’t know if it’s your brother or son? The service was excellent and I would recommend you to everyone. The hassle free nature of what I thought was going to be complicated and the part exchange of my old car was nothing short of excellent customer service. I hope to carry on and do business with the company for years to come and once my lease is due up in 2 years I really do believe I will be coming to you guys again. Thanks again to Dave for his hard work.

Great service again from Leo and the team at Fleet Prices. We always use them for our vehicle leasing needs and feel the personal service is as good if not better than we would get from any local dealer. The team are friendly and helpful and respond without any delays and send updates so you really feel like things are progressing even if you are waiting weeks for your new car to be built! Our new car was delivered yesterday without a hitch. We are thrilled with it especially for the excellent price we paid compared to the other quotes we received. We highly recommend Fleet Prices on service and price and will be back in 3 years time.

Your people were fine and very friendly and helpful so thank you for that. However, I am less than enamoured with the car company as I had to pay £3.00 because they had not paid Royal Mail the correct amount to return my license. It is not the money but the principle as they made me scan my credit card twice even though they had my signature on the hire agreement, my license and my cheque that I sent them. I understand they have to be quite careful but I did think this was a bit over the top. I have now got the car and I am very pleased with it so thank you once again.

Good morning Anissa<br><br>Just to let you know the car arrived yesterday and it is superb!<br><br>Many thanks for all your excellent help<br><br>Best regards<br>Andrew

We have been very pleased with your service . Your staff have been very helpful and the process was reasonably straightforward.

Hi Steve, Thanks for getting in touch and I can confirm we have been absolutely delighted with the service from you guys. We were looked after from initial phone call through to delivery by Elena Parker who has been brilliant and always answered any questions whilst assuring us at every stage of the process (we were first time leasers so this was all new to us!). Elena has been friendly, professional, always getting back to us promptly and is a credit to the company offering customer service of the highest standard. Even though there were a couple of hiccups (allow shortage at the factory so not your fault) she was on the ball, took control and sorted everything and kept us in the picture. She then liaised with Steve Walmsley at Lookers (who was equally brilliant) and between them, they went out of their way to ensure we had delivery on our chosen date, even though this meant extra work for them to re-juggle customers expectations and source a vehicle of the same spec in time for us. Finally our vehicle delivery was excellent with the driver offering great customer service and again provided a friendly, nothing a problem attitude. And of course the car is excellent too! The whole experience has been excellent and everyone has been brilliant to work with and we will recommend the company to all our friends and relatives. You will be the first company we ever think of for any vehicle leasing needs in the future. So a big thank you to all involved and for offering such brilliant service with the highest level of customer care and attention to detail. Keep up the great work and please pass on our sincere thanks to Elena, Steve and delivery driver.

Very happy with the prompt service, everyone very helpful. Will recommend you anytime.

Hi Steve Yes everything went very well thanks to Ashley and John Mann at Luscombe Mitsubishi. The car was delivered on time and is up to the mark, thanks. Kind regards, Pete

Just wanted to let you the car arrived safely this morning and I am absolutely delighted with it.<br> <br>I also wanted to thank you for your kind assistance throughout the process it has been much appreciated. I would have no hesitation in recommending both of you in the future and I'll catch up with you in three years for an Audi S5 Sportback!

Just a quick note of thanks for the help and support that Ashley and your support team has given us so far in this process. if all goes as smoothly as it has done so far then we will be back ! Many thanks Veronica

Steve, Yes, we’ve received the car ok last week. Many thanks. The service has been pretty sleek and we are very happy. Very happy to recommend you in the future or come back to you for any other vehicles that we may require. Not sure about the reason for a GAP insurance since we have not purchased the vehicle but are leasing it (i.e. we do not have any financial commitment with regards to the purchase of the vehicle). Therefore, I am assuming that the comprehensive insurance cover that we have will be sufficient. Am I correct? Thanks again

We’ve really enjoyed the service managed by Fleet Prices, from all angles of leasing our first EV through the company. A complicated decision, lots of things to consider, but each person we’ve been in touch with through the process has been unfailingly helpful, well informed and positive – from Anissa at the outset right through to the delivery by Ken. Loving the Electric Glide!

Both Nicola and I have been happy with every aspect of the service so far. Your responses have been prompt and professional and the speed of service has been very impressive. We were truly surprised at how quick the process has been. The delivery driver was very professional too and most importantly the car is excellent in every way, exactly what we wanted and Mercedes make a fantastic car.<br><br>Thank you for all your help.

It all went very smoothly. Carl found me the exact model and spec I wanted for just under my budget. Your staff answered all of my first time business leaser questions very efficiently. The car was delivered by a very friendly chap. I wouldn't hesitate to recommend Fleet Prices to colleges, friends and family. The one thing I would advise is to plan early if you want a specific model.

Excellent service from the whole team, from choosing the right deal for me through to arranging the finance. Very good price, couldn't be beaten at the time. Would thoroughly recommend.

With referance to my new Vaxhall Corsa VO 19 NMM I was very pleased with your company and staff and everything went as planed. I would not hesitate to recomened your company to anyone who requires a new car and if need be I will be useing you in the future.

Thank you for the email. The service I received was excellent - Anissa was very professional at kept me informed at every step of the way. The car is exactly as expected and the whole experience was smooth and stress free. May I also say that it was Becky Fearn who recommended me to Fleetprices and was also of great assistance.<br> <br>I have already recommended your company to one of my colleagues who is thinking of leasing a car in the New Year.

Hi Anissa, It all went really well thank you! Car is great and worth the wait J Thank you for your help and patience. Will

Hi Anissa<br> <br>Its great thanks. Delivery was spot on yesterday,came when they said they would.<br> <br>Thanks for all your help<br>Angela

Hi Anissa, Yes everything went great thank you and I really love it. Thanks to you and the team for all your help. Thank you, Sarah

Dear Steve, I would like to say it was a pleasure to deal with all your colleagues at Fleet prices, especially Mike Tibbs and Claire & Sara from the support team. Mike was very professional, and found me the vehicle I was looking for, at the price I was prepared to pay, and everything went smoothly, and I was informed all the way through, and was given an estimated delivery date, which was kept too. The car turned up on time, and it’s a great drive I look to do Business with you again, and will not hesitate to recommend you to my friends and family, if they are looking to lease. Many thanks. Birol Ismail

Firstly I’d like to thank Fleet Prices for the service. The process was straightforward from start to finish, right from finding a deal on the website, through to placing the order. I was able to get the model I wanted and within a reasonable (6wk) window of placing the order. The staff at Fleet Prices were very helpful and I’d like to particularly thank Natasa for helping with my many queries given I’d never leased a car before. I will be in touch when the lease finishes!

Everything went as smoothly as my initial lease from you. I'm overjoyed with the car which was an amazing price and will obviously use you again in the future.

From initially looking at the Fleetprices website to select my vehicle, through my first phone contact with an agent, to the very end, when my car was delivered, I felt like a valued customer. I can’t fault the service from this company – everything happened when they said it would, and they kept in touch with me throughout the process.

Steve, Hi, <br><br>Just to say the vehicle arrived today and my wife and I are delighted with it. <br><br>I'd like to take this opportunity to thank you for an excellent, well guided service with friendly and patient support through the fairly complex business of setting up this contract. As a beginner to this way of obtaining a vehicle I found this most helpful. Thank you also for your reassurance that you will be there for us during the life of contract if any issues should arise. Again, this continuity and single point of contact is further reassurance to us.<br><br>I would and will certainly recommend your services to friends, family and colleagues looking for a good deal and good service.<br><br>Regards

Morning Anissa, Yes it arrived yesterday nice and early....was in it all day, it's fantastic and I'm very pleased. Will definitely contact you again when the lease is up. Thanks for all your help. Best regards, Mark

The experience I had with your company has been very good and helpful. All the way from the time I phoned Ashley and the support team Rachel, Alisha, Claire. All my questions were answered quickly, and I was kept up to date regularly, without having to ask. Thanks to them all Stephen Smith

I am very happy with the car and I would give all the people in your company 10 out of 10 From my initial enquiry onwards, I have been very happy with the whole process, no fuss and everything done on the agreed timescale.

Steve<br><br>Just wanted to say a massive thank you, firstly to you for all the help and guidance you have given me over the past couple of weeks or so. I really appreciate everything you have done.<br><br>If I could, I would buy you a pint.<br><br>Also, many thanks to Anissa for all her help as well.<br><br>With kind regards,<br><br>James

Hi Beverley Apologies I was meant to send a mail yesterday. Yes delivery was both timely and all is well with the car, thanks very much for your assistance. Kind regards Dom

Hi Steve, Excellent service from start to finish, special thanks to Peter he answered every question i had along the way. Would recommend your service to anybody (already have to a couple of people) Thanks again

Thank you really appreciate all the work you put in to sort out the cars for us even on tour time off thank you anywhere I can leave positive feedback on your work with us let me know and any time you're in Birmingham I'll get you a drink feel like I genuinely made a friend thanks Dale

Cannot recommend Fleetprices enough. Steve is very knowledgeable in his field. The rest of the team are attentive, helpful and efficient. The process from my initial call for a quote to the delivery of my car has been efficient and smooth. Great service, great team

Hi Steve, We are very happy with the complete process. We were kept informed and upto date, Mike Tibbs has been absolutely brilliant. The original delivery date of our Jaguar was improved by one whole month. The delivery from Lancaster Sidcup was first class also. With Neil their delivery man explaining all of the cars functions. Very satisfied. Well done. Phil and Dawn from Portsmouth

Good morning Thank you for your email – thus far I can have no complaints – delivery was a promised and the driver was extremely pleasant and informative of the basis features. The car is a pleasure to drive. Anissa has already been in contact with me Peter Foot

Hello Steve,<br><br> <br><br>I used your company to lease a car for my wife last year, so then I recommended you to the company I work for to get the 3008. <br><br> <br><br>In both cases I worked with your colleague Anissa Elmecheri and I found that she was very informative and prompt in all her responses. I enjoyed working with her and had no problems at all.<br><br> <br><br>If the opportunity arises then I would be happy to refer you again to someone else.<br><br> <br><br>In fact I already have another open quote with Anissa for my company car.<br><br> <br><br>Kind Regards,<br><br> <br><br>John Baxevanidis

Hi Paul Car delivered, all brilliant a big thank you! Regards Stephanie

The vehicle arrived as planned on Thursday and looks great. I appreciate the support from Rachel during the ordering process. Very pleased once again. Happy to recommend Fleet Prices and will no doubt be back again in 36 months. Kind regards Steven Steven Birrell

Hi Paul, I can confirm I was more than happy with the service I received from yourselves, very professional and the price was the best I could find. I will most certainly come back once this lease has expired. Best Regards Stefan Stefan Russell Executive Director

I could go on for ages about how great it is to deal with Anissa!, she truly is the most helpful, friendly, knowledgeable person we have ever found when we are looking to renew our lease vehicle. This is the fourth time we have used Fleet Prices and more specifically Anissa so i can say with experience how smooth the process is and how diligent and hard working Anissa is throughout the initial process and also following up on the lease after we have received the vehicle. We are grateful for the work Anissa does especially when i keep changing my mind!

Hi Steve, Everything went perfect, the car was just as I expected and delivered right in time. I couldn't ask for better service and Ashley was great whilst ordering. This is the first time I have leased a car but I would recommend it to anyone. Thanks again, Jake

Hi Rachel<br> <br>I confirm that the new vehicle was delivered to my office yesterday morning and the hand over was very good.<br> <br>I am very pleased with the car and would like to thank you for your efficient and friendly service throughout. <br> <br>Kind regards<br> <br>Nigel

Hi Rachel, The delivery was excellent in all respects. I'm very pleased with the car thank you. Tim

Hi Anissa, Yes the car arrived yesterday, all went well. My wife is very pleased with it!. Thanks for your help with everything :-) Have a good weekend Regards Steve

We had a great experience with FleetPrices. They were very easy to deal with and we got a good price on our vehicle. I would be happy to recommend them to anyone

Hi Steve Thanks for the email Just to confirm everything went smoothly and it was a pleasure dealing with your Team I hope to speak to you again when I look to change this or any other car Kind regards Paul

Delivery ran very smooth indeed. I was impressed with the communication and co-ordination from your team members on the day itself and the days leading up to delivery. The whole experience was very, it was the first time I have ever leased. I can safely say it will not be the last, so look out for me at renewal stage in a couple of years. Please pass on my regards to your team and wish them a Happy Christmas and a successful New Year. Kind Regards, Carl Reynolds

Hi Rachel,<br> <br>Yes we are in receipt of the vehicle now and my wife is very happy with her new car.<br>Thanks for all your efforts.<br> <br>Kind regards.<br> <br>Keith Ball

Hi My experience was very positive and Rachel was fully supportive and helpful. Cheers John

Dear Steve Thank you for completing my Car Lease and delivery of my car on the 19th May. Everything went well and I am really please with the car and the whole experience of getting the quote and completing the deal. I like to particularly like to thank Mr Paul Phillipson for his expert advice and update by emails and phone calls from the quotation of the cars we were interested in to the completion and delivery of my car. Regards David Cooper

I am really pleased with the whole experience of leasing the car through you, process was smooth and car delivered according to the timelines given.

A belated review for Andy Heywood and the Fleetprices team. I took delivery of my car at the end of October and I'm delighted with the new vehicle and am immensely grateful to Andy and the team for their help in arranging this. It's actually the 3rd car I've leased through them and the communication has always been fantastic but especially so with this one as it was a bit of a tricky placement. Andy was so incredibly helpful though and I really appreciated his perseverance. I'm really looking forward to enjoying my new car for the next 4 years but equally looking forward to working with this team again when I'm finally looking to my next vehicle.

Hi Steve, Everything went really smoothly. It was great that I could change the address before confirmation to my work address. The driver arrived early at 10am, friendly and showed me all the controls. Megan

Thanks for the follow up email. Yes, everything went smoothly and we're very pleased with the Skoda, it's a great car. Only a very minor issue which James Durrant is sorting for me. I sent a congratulatory email to your team only last week, to thank them for the efficient service they've given me and for making our first personal lease deal a pain free experience. I'll certainly be recommending you to family and friends and no doubt when our deal is up in a couple of years, we'll be using you again. Kind regards, Simon

Hi Rachel,<br> <br>Yes we are indeed in receipt of our vehicle and its amazing!!!!!!!<br> <br>The service to date and the hand over of the vehicle have been exceptional and I really appreciate your help, advice and support over the waiting period!<br> <br>I will definitely bear you and your company in mind if either I, my company or friends / clients wish to lease a car ? I really cant recommend you highly enough.<br> <br>Kind regards and again thank you for everthing you have done.<br> <br>Best wishes,<br> <br>Nigel

Thank you for your note. I am very happy with my new vehicle so far - the fleet prices team have been great. Your team have provided a very professional service through the ordering and delivery process - easy to contact, flexible and accurate. I would definitely recommend fleet prices to friends and family - in fact I already have done so twice! Regards David

Just to let you know car arrived this morning - everything OK. Many thanks for all Fleetprices help in the organisation. Hopefully will be in touch in about 2 years time to arrange my next car lease.

Hi Steve I was delighted with the service I received from Ashley. He was very helpful easy to contact and always quick to reply to any queries. The support team were also very helpful and delivery was prompt and on the stated day. This was not the case when i leased my daughter's car with a different firm. I will a certainly recommend fleet prices to friends and family in the future. The delivery driver was also great,and talked me through how to work everything on the pick up. I would like to thank you all for the excellent service. Regards Clive Miller

I'm delighted with the entire lease process...from start to finish. The assistance and advice I received from James Durrant were key to my decision in going for a lease deal...as was the price which your competitors could not get close to! James was always easy to reach and never tired of my endless questions. Once I had agreed to lease, the further assistance I received from the Support Team was invaluable. My car was delivered months ahead of schedule and is a joy to drive. I would not hesitate to recommend your company to family and friends. Kind Regards Mark

Sharon and I are very pleased with the car and would particularly like to thank Rachel for giving such excellent service from the start right through to the delivery.<br><br>Kind regards<br><br>Jim Reason

Morning Anissa, Yep, delivery was all good. I got a phone call with time on Wednesday evening and they arrived about 5 minutes before that. Very happy with the car, certainly glad to end the wait!! Thanks for all of your help and for keeping me updated. Thanks, James

the car is fantastic and everything couldn’t have gone smoother – from initial order right up to delivery – the car was even delivered on a trailer rather than being driven to my house. Steve Tibbs was really helpful – he dealt with my initial order but then when I noticed the prices had dropped and queried this with him, he managed to source me a better spec’d car for less money! Overall really happy with all aspects of the service you have provided and will hopefully do business again with you when the current deal runs out.

Dear Steve, Very pleased with all levels of service from Beverley and the rest of the team. Replies are prompt and all staff I've dealt with are very helpful. Couldn't fault in any way. Thanks Matt

Hi Rachel<br>yes every thing good with hand over and car we are very happy with everything <br>Cheers Gary<br>

We really love the car. It's above our expectations if we are honest. It was delivered on time and without any issues. I would like to take this opportunity to say thank you to you, Rebecca and your company for everything you have done for us. I would specifically like to mention Ashley. From our first interaction with Ashley he has been nothing less than fantastic and constantly went above and beyond, especially with all the work and determination he went to in securing and sorting out the vehicle with the finance company. He displayed complete professionalism and was extremely helpful throughout our process. I think we were very lucky to have him sort our car for us. Please pass this on to him on our behalf. My brother recommended your company to us and we've been very happy indeed and I will definitely recommend your company to my friends from Italy and here in the UK. Jamie

The delivery was smooth and the purchase process was great and I have to say Ashley was brilliant through it all. I will definitely look to use yourselves for my next car after the 2 years is up. Many thanks, Cesare

Good Morning Steve The car arrived on time and as arranged and I am very happy with both the vehicle and your service . This is the third time I have leased a vehicle and this is the best organised and smoothest handover I have experienced . Well done and thankyou to you and your team . Kind Regards Alan Taylor

Dear Steve, The service provided by both Paul and the Support Team was excellent. There were difficulties with the original order as the supplier could not provide a build date for the vehicle and Paul was able to secure an alternative at short notice and also found the best deal that he could. The support team kept me up to date at all times and were always extremely helpful when I contacted them. Any queries were always answered promptly by Paul and the Support team and I would have no hesitation recommending the company. It has been a pleasure to deal with the Fleet Prices team because of their professionalism and attention to detail.. I have sent an email to both parties to thank them for their help. Thank you Kind regards Natalie

Thanks Steve great service always kept informed will recomend Dave Illingworth

Good morning,<br>I was very pleased with the service I received from Leo. I do not enjoy having to deal with anything to do with cars and he made it very easy. Delivery went smooth.<br>Thank you very much.<br> <br>Kind regards<br> <br>Caroline Ashfield

Elena Many thanks for all of your help over the last few months. Regards Andrew Morgan

Dear Steve, No problems with delivery and happy with the service from all involved Everyone very helpful and very pleasant. Thanks Alan

Good to be back in touch !! Delivery went smoothly and we were kept fully informed by your team as to when things were happening. Our driver is pleased with the car and it has met all expectations so far. Leo is an absolute star and a pleasure to deal with. Great service !! Thanks Lisa

I would like to say a big thank you to Fleet Prices team for being very friendly and supportive throughout the process. There were a few issues through the car delivery process, but these were not related to Fleet Prices and have been resolved. I would definitely recommend Fleet Prices due to the consistent excellent deals and the great customer service. Thank you

Hi Anissa,<br><br>Thanks for sorting everything out, and keeping me informed of progress.<br><br>The car arrived yesterday afternoon I am very happy with it.<br><br>Thanks again.<br><br>Jason

I would just like to say thank you to Ashley and all at Fleet Prices for your help in assisting me with the PCH of my new Ford Fiesta Vignale which I am absolutely delighted with. I was constantly kept in the loop even when there were some manufacturing delays which were out of your control. You got me a brilliant deal on the car and I have already recommended you to a friend who is thinking of leasing. My overall experience has been a very positive one and I will definitely recommend you to others. Thank you

Everything went well with the delivery of our new car and I would like to express my thanks to all the Fleet Prices team for the service provided.

Thanks for the follow up email.. The service I have received from yourselves has been very good with great communication throughout. Chris never got fed up with my numerous questions and always provided me with the answers in a quick and informative manner. Delivery was made within the set time scale. My only slight and it really is slight moan would be that the car was driven to me and not brought on a transporter ( I was under the impression it was arriving on one). It wasn’t delivered from a local dealer either so had travelled some miles b4 arriving L. The car itself is lovely and we are very happy with it. We will not hesitate in recommending Fleet Prices to friends and family. Zoe

Hi Anissa<br> <br>All good thanks. Car arrived promptly when arranged with a good hand over.<br> <br>Thanks again for all your help.<br> <br>Kind Regards<br> <br>Rob Bray

Helpful, prompt and efficient. Would be happy to recommend

I’m very happy with my new juke! From beginning to end the communication with fleet prices was excellent. Andy was friendly and explained all the different options available to me and regularly updated me on the progress. The delivery driver explained all the different functions the car had and was also very friendly. I wouldn’t have any hesitation in recommending fleet prices to my family and friends.

Good afternoon Craig, Thank you - we are very happy with both the vehicle and the service we received from yourselves. Kind Regards, Shamim

There was a error in my first order, 335d, where the price given to me was wrong and was not picked up until quite late in the process so we did not close. Leo helped through the issue and we agreed on the 435d instead, a good choice I think the car is much better specified than the 3 series and drives beautifully. Very happy. The process once ordered was slick and easy and progressed without issue to delivery. The delivery was on time, very early in the day, and the off load was quiet and did not disturb my neighbours. The admin and communication was brilliant, I cannot praise Katie Buswell enough, she is a real asset to your organisation and I hope you recognise this with a thank you of some sort. Price dependent, you will be the first on my list when the lease is done and I need another car and I will recommend you to others. Kind regards Derek

Dear Rachel, <br><br>Yes I can confirm that service up to date and handover has been satisfactory. <br>In fact your sevice and assistance could not have been better. Right from the very first phonecall, your customer service has been excellent.<br>We would have no hesitations in recommending you or using you next time!<br><br>Many thanks <br><br>Katie

I must say that all the staff that I have had reason to liaise with have been very helpful and professional without loosing their 'personal' touch. Any questions I have asked have been promptly replied to and answered. The delivery service was fine to the point where delivery arrangements were altered due to my unavailability. Overall, nothing seemed too much trouble and it was a pleasure doing business with yourselves. Thank you.

Steve, In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone. He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster. The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well. As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position. To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services. --- Best regards Steve Leach

I’ve been happy with the service, Leo sourced the car I wanted and followed up with a polite voicemail message for me on the day I got the car to see if everything was ok. I was more impressed by the email communication from Alisha and one of the other other girls in the time between the car arriving. They always responded promptly and answered my questions. Car arrived as promised and no problems.

Nothing but good things to say about Fleet Prices. The deal was easy and very competitive and I was kept informed of the progress of the vehicle at every step. I have been leasing vehicles for over 15 years now and they were a pleasure to deal with, from first point of contact to delivery of the car. Thanks for the great service! Derek

Hi Anissa, Delivery was fine. Thanks to you and everyone at Fleetprices for arranging it. Looking forward to using it from Friday! John

Hi Rachel<br> <br>Thank you for your email<br> <br>I am delighted with my new car and the service I received from you<br> <br>Kind regards<br> <br>Philip

'I'd had a really good experience with Fleetprices.co.uk with my first car so when it's lease fell due, it was natural to go back. I was quite specific about what I was after and the team gave me a sensible number of options to work with, all of which were at extremely competitive prices to both alternative online services and to a dealer walk-in/negotiation. They also answered all of my questions, from details of the vehicle and manufacturing timeframes to specific advice on the process necessary for me to change the personalised plate. Whilst the vehicle was in manufacture I was kept up to date with regular progress emails and the team proved extremely flexible in delivery dates to account for a pre-planned holiday clash. My new car is excellent, exactly what I ordered, delivered on time and spot on my budget. I have recommended Fleetprices.co.uk to a number of friends and colleagues and will continue so to do'.

Just want to say thank you to you all, brilliant service from the get go and a very good deal from Fleet Prices. Joe was very helpful from the beginning and Alisha and the rest of the support team were very friendly and efficient during the progress of the vehicle. Delivery couldn't of gone any smoother.

Thank you. Just to let you know that I found Dale to be most accommodating and polite. He assisted me with all my queries and, as a result, I have recommended your organisation to others. I am grateful for all your help.

I have been very happy with the service from your company. Proven by the fact that this is now the 3rd consecutive time I have used you!

Great service from Leo and the rest of the support team.

Thanks Steve, delivery and overall correspondence with Fleetprices (from mikes early dedication / patience to the follow up work of the support team) has been nothing short of first class, so much so that I'm confident that when my current car deal expires I will be straight back in touch to arrange another! Thanks again and please pass on my thanks to Mike Tibbs and Jessica (support team). Btw, I've already purchased ALA gap insurance using the link on the Fleetprices website, very competitive and great value cover given the piece of mind it offers. Regards Glen & Sally

Hi Steve I am very happy with the car thank you. James was very helpful and the person who delivered the vehicle was lovely, very informative and helpful with the car. Regards Nicola

Hi Rachel, thanks for the message.<br> <br>Very happy with the new vehicle, thank you. No problems at all with the service to date and the vehicle handover was excellent.<br> <br>Glad to hear that you'll be keeping in touch and if I have any queries, I'll get back to you straight away.<br> <br>All the best, and have a lovely Christmas!<br> <br>Kevin<br>

I don’t normally give feedback, which is more down to my laziness than any other reason. However I am still a firm believer that good service should be acknowledged. I have been leasing cars for many years and 2 years I ago I came to Fleet Prices. The service then was first class and I remember being kept up to date with all stages of my lease. As they say people remember how you made them feel rather than what you did. When my lease was due up I decided to come back to you and, although I did get a few quotes elsewhere at very similar prices, my interactions with Helen was the deciding factor. She is fantastic. She responded quickly to my emails and questions, and when we spoke a few times on the phone and it was so nice to speak to a real genuine person. Your lease process is very straightforward and in fairness anyone I’ve spoken to has been lovely and knowledgeable. Delighted with my car also. I have recommended you guys (and Helen) to my friends for their next lease. Many thanks to Helen and your team.

More than happy with the car and how the team handled everything from order to delivery. Have a great Christmas and All the Best for 2014! Thanks Steve

I am pleased to report that the delivery of my new car did indeed go smoothly and all seems to be satisfactory with the vehicle thus far. With respect to working with FleetPrices for a second time, the service from your team has been excellent. Andy Heywood has once again been first class and from the very start of the sourcing process has continually been on hand with consistently good advice. The Support Team have always kept me updated with developments, they have always patiently answered my queries and clearly worked hard to seek the relevant detail that I needed. Overall, a very good service from Fleetprices and many thanks. I look forward to working with you all again when sourcing my next vehicle.

Again , another great deal and great back up service too. Vehicle arrived very quickly and the driver is really pleased with it. Good communication from your team. Soon to do more business with you guys – lots of cars to change so keep up the good work and good deals !! Thanks Lisa

Dear Sir<br><br> In reply to your email I can honestly say that I was very <br>impressed with the speed & complete handling<br> of your company in dealing with <br>the lease of the Skoda Citigo, right from the enquiry to delivery everything<br><br>was dealt with superbly by Peter White his communications with myself were <br>faultless, & I wouldn't hesitate<br> to recommend your company to anybody in the <br>future. <br><br><br> Regards Ken Elkins

I took out 2 leased cars from Leo. Its now some months ago and looking back the whole experience was excellent, from the cheapness that leasing brings to the lightening service of Leo. Well done all, totally excellent.

Having never used PCP and PCH to buy a car before, Ashley was professional, friendly and knowledgeable in dealing with my sometimes rather basic questions. I tried a number of brokers as well as several Volvo dealers to make sure I knew exactly what was right for me. Ashley answered all my queries immediately, or within a few minutes - and rang back when he said he was going to ring back. At no stage did I feel I was getting the hard sell. If some aspect of the deal wasn't right for me, he said so. Overall over happy indeed.

I am very happy with everything and the delivery did go smoothly. Leo was very helpful, as he was last time too, which is why I repeated my business with yourselves.

Hi Anissa! Apologies for missing your call and for emailing- unfortunately I'm chained to my desk all day and not able to enjoy the car! :( Only a few more hours left! The car is fantastic- even better than what I thought, and the delivery was a painless experience, particularly Peter (the delivery driver) who was very professional! I've been singing FleetPrices' praises all through the process, and have recommended you to everyone I know who is in the market for a new car. I will definitely be using your services again in three years! I would just like to thank you all for your hard work and effort on helping me get the car. Have a Merry Christmas and a Happy New Year! If you need to get in touch, please do not hesitate to contact me. Many thanks, Mike Earp

Steve Absolutely no problems or issues in the whole process. Delighted with the service and delighted with the car. Have no hesitation in recommending or doing business again. Kind regards Ian

Yes the delivery went very well, fantastic service, the lady on the transporter was very helpful and polite, the car is lovely just what we wanted, so far we are delighted with the car. Very impressed with your all round service, Peter White has been dealing with us and has been very helpful and prompt with any replies to queries we've had, first class. I do have some work colleagues who have shown an interest in your products and may be considering a lease so will find out in the new year, many thanks again and a merry Christmas to you all,<br> <br><br><br><br>Annabelle and Alasdair

The initial contact was great with call backs and adjustments made to my requests and budget restraints handled really well by Leo. The delivery was a bit of a nightmare as delivery was scheduled to my home and I work at a busy NHS Hospital with limited mon to Friday slots available Then the car was damaged and deferred again, then I forgot a day at Cheltenham races! Eventually the car was delivered last Monday and I am pleased as punch. The Dealer provided a 'luxury' hire car from the date of the original delivery so all ended well. Rochelle was really good with delivery updates Regards Ray Hughes

Hi Steve Thank you for your email - I think everything went well, it seemed to drag out a bit towards the final month, considering I think I placed the order in December and didn't get the car until April, but that wasn't an issue for us, timing was actually spot on as I sold my car 3 days previous. But yeah - 10/10 if I was asked to rate. Thanks, Matt

Hi Steve Would like to thank you and your team for the service. The Customer service was fantastic and was always kept updated until the day of delivery, I would definitely recommend yourselves to friends and family. Also very happy with the vehicle. Thankyou Mr Patel

Hi Anissa,<br><br>Sorry for late reply as internet was down. Delivery was perfect, driver called and arranged time and everything went to schedule.<br>I just want to take this opportunity to say a massive thank you for your fantastic service from start to finish.<br>I do hope you enjoyed your holiday and I wish you a very Merry blessed Christmas.<br><br>Best wishes<br><br>Bernadette

Just like to send a few words of my experience with Fleetprices. This being my first lease i was a bit apprehensive about going for a lease but have to say everything went great from first initial contact all the way through to delivery. The only slight gripe i had was the delivery date was longer than expected, but i believe this was down to the dealer. For the price i'm paying the car is fantastic and more importantly the kids love it as well. I would highly recommending Fleetprices to anyone who is looking for a lease deal. .

Hello Steve, just wanted to give some feedback on my experience with Fleetprices. Mostly everything has been very good, the initial sales with Mike was very good i was then handed over to the support team this i was a little disappointed with, not many updates when there was something to update me on. I was told an expected delivery date but suddenly the car had been registered almost a month early but i had not been told of the progress. so that was a shame. unfortunately the car was delivered with the wrong wheels on which is still in a process of being sorted out, i would like to say that Mikes help with this problem ,i could not ask for more he would ring and update me even if there was no new information and reassure me he would do all he could. I would use Fleetprices again and would also recommend you. Many thanks Jane Scott

Hi Anissa,<br>All went well and Nickie loves the car.<br>Thank you for making the process seamless.<br>Merry xmas<br><br><br>Darren Webb

Hi Steve I was really impressed with Paul and his team he stuck with me and got me what I wanted in the end The car was delivered on time by a very nice chap and so yes I was well pleased with Fleet and will use them again Kind Regards Stephanie Twinam

Hi Steve I was very happy with everything Anissa was more than helpful in getting me a good deal and I was kept informed well and all queries I had were answered near enough straight away! This is the second time I have used FleetPrices and have also recommended them to others. Thanks Gemma

Thank you for your email. Everything is fine with the car, thank you. The chap from the Chris Variava Dealership in Nottingham was excellent, when he delivered my car to me... I do recommend that you continue to use them in future as they have offered me great service so far. Fleet Prices have been spot on as well - James was most helpful when sourcing my car for me. Many thanks, Andrew

hi anissa cars arrived and i love it, looks good in red so well happy. Thanks for all your hard work, will definitely recommend you to my friends.<br>Will be back in touch when i need another car, once again many thanks.<br> Chris Clark

Hi Peter just a quick line to say thank you for your great service, the car arrived friday afternoon as promised. I will certainly recomemnd you to anybody wishing to take the lease option mike

Hi Anissa,<br>Many thanks for your assistance over the last couple of months, you've been most helpful, especially as we were leasing novices! I love my shiny new car too!<br>

Hi Both, My new car has arrived and the old one has left today. Thank you for your help Merry Christmas Ali

Hi Anissa,<br><br>Yes, very pleased with the car and just as important very happy with all that you have done! It was a pleasure to deal with you.<br><br>Best regards<br>David

All good with the car so far. It’s a great drive and perfect for us. I first spoke to Leo back in October and went through some options with him. I decided on the Touareg and the process was surprisingly simple. The interactive finance application was straightforward, and the approval process and actual ordering of the vehicle was completed in one day! Leo was happy to answer all of my questions and it was never difficult to get hold of him by either phone or email. I never had to wait long for a response. The car was delivered on the day promised, which did not change from first estimate in October to confirmation in early December. I was happy with this as the lead time given was true and realistic, no empty promises. I will use you guys again and recommend your services to others. Regards Michael

Thank You Katharine, The whole process of leasing the car through yourselves has been superb, I was delighted with the communication throughout and the delivery was ahead of schedule. I have expressed my satisfaction to family and friends and hopefully they will take advantage of your company. Much Appreciated Neil McKinven

Hi Anissa Thanks for your answer machine message. Yes the car was delivered and I am very pleased with it. It's lovely to drive and very smart. Thank you for all your help and support in getting me to this point!! I have spoken with Lee and he is hoping he will have space on a transport next week to collect the car. So fingers crossed that all happens. Thanks again Anissa for all your help - like I said before I have really appreciated it. You are great at your job! Karen

Hi Elena yes we're very happy with the Audi and even happier with the service from Fleetprices , the organisation of everything was faultless and stress free, it could not have been easier thanks paul

Hi Steve Thanks for the email and sorry for the delay! Yes i am extremely happy with the new car and was very surprised just how good it is!!I had to get used to the new handbreak! But apart from that it looks great, runs well and is a joy to drive! Many thanks again Kind Regards Gary Bond

Dear Anissa, Everything was fine and I'm delighted with the car. As always many thanks for your help. best regards Paul

I thought that Anissa was wonderful and really helpful. I was surprised and probably a little disappointed with some of the lead times to acquire new cars and I suppose it’s a lesson learnt for me going forward as it’s the first time I have gone through that process. However, as mentioned Anissa was really helpful all the way through the process. She was quick to reply with facts and details and was also helpful in giving little tips when I needed to contact Arval. I thought Anissa was a credit to your company and represented you really well to be honest. I look forward to working with her again towards the end of 2019 in order to secure a new lease for next year.

Absolutely brilliant. Quick,efficient, friendly and personable. I would thoroughly recommend this service as all of the stress of buying a new vehicle is taken out of your hands. Will certainly repeat this process when my car has been handed back.

Everything went very well with the delivery. My only complaint about the process was the time it took to complete. There was a couple of weeks lost due to finance paperwork. I already took the gap insurance. Thanks Enrique Angulo

Hi Beverley<br><br>We took delivery of the car on Friday and all is great thanks.<br><br>Thanks very much for your help over the last few weeks. We've are delighted with the service we've received and the ease of the entire process. Thanks again - I would wholehearted recommend you!<br><br>Angela <br>

Happy to say the delivery was excellent and everything is great with the car.

My second Ford Kuga from fleet prices, very happy with the car and the service everybody was very helpful through the transaction I would recommend the company if you are looking to lease a car.

HI Again, fantastic service and great communication regarding the order and its progress. Driver very pleased with the vehicle All round, great job ! Thanks Lisa

Hi, I am very happy with the car and the delivery was perfect, I have taken out the option of GAP insurance through the link on your website. Please thank Anissa for her help in securing this vehicle, this is now our second car through your company and my wife is about to have a replacement through you too, we have both recommended your excellent service to friends and family. Regards Mike

Steve,<br><br>The service that Beverley provided throughout was excellent. I would be more than happy to recommend you to a friend, should the need arise.<br><br>Best,<br><br>Paul

Thanks for your email - everything has gone very smoothly including the delivery and I am absolutely delighted with the A4 which so far has exceeded my expectations. Thanks so much to Steve Tibbs for all his help in setting up the deal, answering my endless questions both expertly and with good humour. I am new to all this but, thanks to Steve, I believe I have a got a really good car which meets my needs and represents excellent value for money. Your support team were also excellent, keeping me informed at various key points in the process.

I just wanted to say that Steve Tibbs has been excellent throughout the process of me selecting a car. He was very patient over a period of a few months while I couldn’t decide what I wanted, and he looked into costs for various cars for me over that period of time. As an aside, I found that Fleet Prices were generally cheaper than your competitors and I could probably have saved myself some time just by coming to you guys for prices rather than trawling through numerous other websites!

Thanks for your communication, I can confirm that everything regarding the selection and delivery of the vehicle went extremely well and I am completely satisfied with the service provided. Mike Tibbs handled all aspects of the transaction in a most competent and efficient manner with all my queries answered very promptly and in a courteous and friendly manner. Thanks again for your assistance and I look forward to dealing with team again in the future.

Yes all has gone very well thanks, in fact better than expected. Your team were easy to contact , easy to deal with and were able to deliver the car quicker than expected. I wasn't offered GAP insurance so have sourced it myself. FYI it was only £113 for two years cover. I did ask your team but about GAP but they didn't offer it to me for some reason , something I am sure you will wish to rectify 😄 Rgds Simon

Hi Beverley,<br><br>Car delivered. Very happy, thank you very much. <br><br>Regards<br><br>Umar

Steve, I found the experience very pleasant. Anissa worked quickly to secure the vehicle I was looking for. Provided regular support throughout the process to speed up delivery and even called the day after I had the motor to make sure I was happy. Since driving it I have noticed that the tracking is out. Would any VW garage take a look at this for me? Please advise? Thanks Mark

I was very happy with the service throughout thanks. Everything was very efficient and everyone was very helpful. My request not to ring home if at all possible, as the car was a surprise for my wife's birthday, was followed through by everyone including the delivery driver. I was very pleased with the service, and my wife is extremely pleased with her new car! Thanks for your time, Bill Crofts

Just a quick note to say that I have taken delivery of my A4 Allroad and am really pleased with it. Many thanks for your help in taking me through the process and making it happen. Hope to be in contact at the end of my contract over the next chapter in my motoring saga.

Brad at FleetPrices was absolutely fantastic in managing my recent car leasing request. Friendly and regular communication not a hint of pushy sales approach and provided useful information and options throughout the p[rocess but always focused on my needs. He offered to arrange test drives for the makes I was interested in if I had not been able to secure a test drive myself. He has been a pleasure to deal with and made the experience a great customer experience. I like to work with local businesses where possible and to receive such good customer service was a real highlight. Will recommend!

Really happy with the car and the service from Ashley, he is a very approachable skilled person who helped me to get my first hire car. The only problem I encounted was on the day of delivery. My mum was at my house to sign for and receive the car but she never had a call before he arrived, she was at the school picking my daughter up and luckily was only 20 minutes away by foot. The driver apologised and explained he had been given a landline number, not a mobile number to call. It was all ok in the end though and I love my car, thank you.

Dear Steve Thank you for making contact. I am very, very happy with my new car although I am still trying to work out how to drive it – got stuck in traffic this morning and was surprised to discover it was a Stop/Start affair!!! I would like to thank your company, especially Leo Nicodemou, for the help and assistance re leasing my Qashqai Hatchback 1.6 DiG-T N-Connecta [Comfort Pack] 5dr . I stumbled across Fleet Prices whilst googling leasing companies and I am so glad I found you. Leo was lovely to work with and I trusted him immediately. He was unbelievably patient with me as I dithered over the model and the colour. We exchanged many emails and had many telephone conversations and he was incredibly helpful and knowledgeable about the specifications and colour offerings of both the Nissan and other makes. He was also very understanding when I changed my mind once one order had gone in, not batting an eyelid when I decided to upgrade the spec at the last minute and had to complete new paperwork. I would also like to congratulate your Support Team – they, like Leo, are extremely friendly and kept me updated all along re the registration number for the insurance and very helpfully changed the delivery date for me to fit in with my work schedule. I was very impressed with the responsiveness of both Leo and the Support Team – I never had to chase up for a response to emails as they were very reactive. All in all, a very positive experience and I would have no hesitation in recommending your company to other people. Many thanks and kind regards Heather

Hi Beverley<br><br>Thank you for a superb service!<br><br>Best regards<br><br>Jan<br>

Your salesman Leo was exceptional as my first point of contact with Fleetprices. He consistently got back to me within 24 hrs if not immediately and offered an efficient, honest and knowledgable service throughout our discussions. I quickly chose to work with Fleetprices on this basis. Leo’s efficiency & patience enabled super fast completion of the necessary paperwork ( with excellent communication and support from your in-house team) such that my car was delivered less than 4 weeks from my first contact with Leo. Overall I was extremely happy with the service provided and in love with my new car. Fleetprices will certainly be my first port of call to decide upon my next new car.

Very pleased, great service and constantly kept informed. This is my first lease and I will definitely use you guys again!

Dear Steve and Ashley, Apologies for the slow reply and sorry I missed your call Ashley. The service was excellent throughout thank you very much. Ashley was very helpful at the start and the support team were always very prompt and helpful replying to queries before and after the car was delivered. The delivery drivers were also really friendly and helpful. Thanks again, I will definitely be recommending you to friends and colleagues. John

<br>Hi Beverley,<br> <br>The car is great - thanks<br><br>Steve

Hi Steve Thanks everything went smoothly, car delivered promptly on agreed date. Very happy with my experience, would use your company again when the contract comes to an end, found the service to be excellent and friendly. Leo was excellent in helping with the few issues we had and a thanks must go out to him. Kind regards

Hi Steve Sorry for the delay in replying. The Christmas break and our holiday has set me back a little.... So to my experiences of leasing a car. Overall I would have to say very positive. Right from the start I found your web-site to be extremely useful, giving as it does the chance to play with options (diesel v petrol or 24,36 or 48 months etc). After my first tentative enquiry when Anissa phoned me back I felt reassured by her professional and friendly approach. As you may know I was after a first car for my daughter as a X-mas present and had left it a bit late. However Anissa was able to source a suitable car for me and kept me fully in touch with all stages to enable us to complete just before X-mas. The car was delivered exactly on schedule by a very friendly man from the dealership in Kendal. I've never leased a car before but following this experience I feel confident that when the time comes soon to replace my wife's car we'll be taking the lease option and FleetPrices will be our first choice enquiry. Best Regards Doug Kendall

Excellent service start to finish

My first lease car - great deal and faultless service from FleetPrices.

Two successful completed leases with yourselves and the third starting. Appreciate the note on gap insurance, will look into it later this month. Kind Regards, Carl

Sorry for the late reply. Busy times here... I have only good things to say. Very good experience all round. Leo is brilliant. ... And I'm driving my dream car... Will recommend. KR, Guy Nir.

Hi Mike Just a quick email to confirm everything is fine with our Nissan Qashqai. My wife tells me that the delivery driver was very pleasant and everything went smoothly (as expected) on the day. Regards Steve Reynolds

Hi Steve, Car has been delivered and all went very smoothly with no issues whatsoever. It's so far been a real joy to drive and has been a nice change from the previous lease (Audi A6). Kind regards Pete

<br>Dear Beverley<br><br>Received car and very happy with it.<br><br>Regards<br>Mr Neasham

Sorry for the delay in responding. Yes, I can confirm everything went very smoothly with the car. All interactions with your team were handled efficiently and professionally leaving me with the positive impression that I was in safe hands. Best regards Roger

Great company to use, this was my first lease and Leo and the support team made it so easy answering my questions very quickly. The car was even delivered 4 weeks early just in time for my birthday! Look forward to choosing my next new car!

Great service everything just as promised would definately use Fleetprices again

Fleet prices are an amazing company to deal with fast and friendly advice Aron and Steve really helped me out with the vehicle I needed highly recommended thanks guys for your brilliant service👍🏽💯

Ordering my Audi A6 was a quick and straight forward process. Communication excellent: staff very friendly: prices competitive. Overall, a good experience

Hi Steve, I want to commend the excellent service you've provided throughout this process, especially Mike Tibbs. He was very patient and friendly. He answered every query I had, even when he was off on holiday. I really appreciated the dedication. The support team were also very friendly and helpful. I am very happy with my car, and with FleetPrices, I will definitely go through you guys again for my next car. Cheers for the advice about the GAP insurance! Thanks Kind Regards Rolake. O

Hi Steve/Helen. Thanks for your email; I am very pleased with the vehicle and the whole process was very straightforward & clearly explained by Helen from start to finish. Helen was great and is an asset to your organisation. The Sales Support Team were unfailingly polite and helpful whenever I contacted them and I have recommended Fleet Prices to friends and work colleagues. The only gripe I had during the process was the length of time for delivery, but giving this was of my own choice (due to the number of options selected) this is not directed at your organisation but Mercedes themselves! I will be definitely coming back to you in approx. 2 years when we need to replace my Wife’s car!! Best regards, Antony

Hi Beverley The car was delivered on Monday and has been fine. The guy who delivered it give me a call 1 hour before and was at my house within the hour. <br><br>A very good service all round. <br>Thanks for all your help. <br><br>Mark

Hi Dave The car arrived on time and all was good with it. Thanks and kind regards Julian

I received my vehicle and all has gone to plan and very smoothly. My thanks to Fleetprices...a very well managed process

As a first time leaser I found Fleetprices initially through Carwow. I looked at a lot of reviews and chose them finally based on a combination of their reviews and price. I have to say I wasn’t disappointed. From the beginning Leo was absolutely excellent, talking me through everything, helping me work out the final choice of engine spec and various different options. He was so responsive and straightforward and seemed to be able to cut through the claptrap from some of the dealers I was talking to. I had 100% confidence in him. Once I placed the order the team in the office were very supportive and responsive to my many questions. On the day of delivery there were some questions with the delivery driver. I called the office and Leo called me straight back and was able to resolve the issue for me directly with him (as I was in meetings) which was fantastic and brilliant after sales service. So, really good service all around and I wouldn’t hesitate to recommend them. My only suggestion for improvement would be maybe a Guide to Leasing for first time leasers as I had a bit of a time trying to get some of the detail needed around my new insurance - not a negative for Fleetprices but a constructive suggestion. Well done and thanks to everyone for such a good experience. I have already recommended you to a friend and look forward to our ongoing relationship with future leases.

Hi Steve Here is my testimonial. Please put down my name as JB South Wales. This is my first time of dealing with a leasing Company and I have to say what a pleasure it has been from first date of enquiry to actual receipt of the car. Rachel in particular has been more than helpful, answering my queries even whilst on her holidays. I was informed at each stage of process and really feel if Rachel as well as other staff pulled out all of the stops in getting me my chosen vehicle so much earlier than expected even down to the specific colour . The prices by comparison to other Leasing Companies were second to none, and over the leasing period will be saving me hundreds of pounds. Hope this is sufficient. Jane :O)

I am very pleased with the car; it is exactly as ordered. Apart from one minor communication confusion I found your service and price excellent. Thanks Richard Holman

Hi Steve, Thank you for your email. The car is wonderful and the delivery was as smooth as Barry Whites vocals! I have had a stellar experience which has been achieved with superb communication, swift responses and realistic expectations. The fact that my car was delivered a month earlier than expected was a much welcomed surprise. All credit to those involved in making this happen. I am a very happy & satisfied customer! You will definitely be highly recommended and I hope to use your services again in the future. Thank you for your offer but, I have purchased GAP insurance on the day I received my car at a very competitive rate. Thanking you kindly for all of your teams service. Have a lovely weekend Many Thanks James Beckett

I was more than happy with the level of service I received. Called and emailed the team a few times and they were very helpful.

Your team were great, Leo was very helpful with the initial enquiry and finding the vehicle I required, Sara, Rebecca, Rachel and Alisha were most helpful in dealing with all the paper work and all the documentation required from Lex Autoleasing. I would like to say thank you to everyone, if you could arrange a quote for GAP insurance this would be of interest. Many Thanks Mike Turner

Hi Elena, Thanks for your email. Delivery all went very smoothly yesterday and I'm loving the car! Thanks for all your help. Lauren

All went really well thank you and great service from Fleetprices. I have recommended you to a few others. Many thanks Peter Beckwith

Thank you for your email. Very happy with the car, thanks. I must say I have been really very impressed with the customer service from your company - Anissa has been amazing, extremely helpful, efficient and responsive at all times, I cannot fault the service at all. I would not hesitate to use you again or recommend Fleetprices. Kind regards Laura

All went well car looks great, thanks for all the assistance with this!

Hi Sorry late reply but not much to comment other than i am happy at present with things and the the delivery went fine. Thanks to those at Fleetprices who started the process and saw it through. Richard

Thank you for your mail. I would like to say that I'm extremely happy with the car I have chosen and the help fleet prices have provided in getting me what I wanted. I found the process smooth and a well thought out customer journey. It was slightly misfortunate that the car had a stone chip before delivery but I thought the support team handled it well and ensured I received the best product in its prime condition. I appreciate your continued support and I would recommend fleet prices to anyone.

Hello, Just to let you know, I'm very happy with the car. I was also very pleased with the customer service I received from Peter- professional but friendly. Also prompt email responses. Thanks Angela Jones

Hi, I did get a great service and very fast turnaround of my vehicle ( about 3 weeks ). Very happy Kind regards Ashley

Dear Steve Thank you for your e-mail, all went well and now enjoying the car. I have arranged Contract Hire Gap insurance. I will be back in 3 years for the next car. I have always found your firms services very helpful, and Rachel worked hard to get the car I wanted. Kind regards and thank you, David

Hi Steve I have emailed Anissa today and confirmed that delivery of the car all went smoothly and arrived at 10.00am on Friday. Really pleased with the car and service received from Fleet Prices. Kind regards Carole

I was very happy with the service I received from the guys at fleet prices, especially Anissa. She helped me with any issues or questions I had. I do have a friend who is after a new BMW 3 series, I have recommended he uses fleet prices.

Thanks for the email I have to say I am delighted with the car, along with the whole delivery and order process. Big thank you to Leo who sorted me out, twice, after the wife changed her mind after our first order had been processed I've been really pleased with everything so far Thank you! Rory

I found the service from start to finish highly efficient and like I was I would happily recommend Fleet prices. I do feel with how much I will spend with you that the car should have come with matts, I would be grateful if this is something you could arrange for me. I look forward to hearing from you Simon

Hi Steve, The whole process went extremely smoothly. Very happy with my new vehicle. The delivery driver was polite and explained clearly about the car before handing it over. Hope this is sufficient information. Regards, Christina Champion

Hi Steve Thank you for your email. I must say that since submitting my enquiry and Andy subsequently calling me, the whole process has been pretty much stress free. Andy has kept me informed with progress throughout and he is a real credit to your team. Please pass on my thanks to him. I found out about Fleetprices through a neighbour of mine who suggested I take a look at the range of vehicles and offers you had on your site and following my experience, I would have no hesitation in further recommending you guys to my family and friends too. In my particular case, there was a small issue over the delayed delivery of the vehicle and outstanding goodwill gesture from the dealer as recompense, but that in no way has spoiled my overall experience. Indeed your Support Team are following this up for me and keeping me informed of progress. They, too, are all very efficient, courteous and professional. Once again, my thanks to them as well. Thanks again and wishing you and your team every success for the future. Kind regards Paul

Steve, Thanks very much – delighted with our experience of fleetprices.co.uk and would not hesitate to use you again. It’s been an excellent service from start to finish. My wife dropped this mail to Anissa: Hi Anissa, Thanks for your mail. You have two delighted customers here! We’re over the moon with the car, really pleased with it. The spec is great – particular favourites are the rear parking camera and panoramic sunroof. Not sure we’ll be able to have a car without these in future! It’s such a joy to drive, ever so comfortable and easy to handle. The collection went smoothly on Friday – Steve was great, he took the time to talk me through all of the options/buttons/gadgets on the vehicle which was really appreciated. Thanks for all your help & assistance. Regards, Lindsay

Thanks for all your help with the car, you’ve been most helpful, and a pleasure to deal with. Laurence.

Anissa, I have received my license back and the car was delivered today. Many thanks for all your help in making the leasing process so simple. Sacha.

Hi Steve, Many thanks for the follow up, I'm really pleased with my Nissan Juke, My family are quite surprised at how cheap its worked out for new car, all your staff have been really helpful even though I had my doubts with some of the paperwork. My wife will be speaking with you when her car deal runs out with Mini finance as the service I've had far exceeds that of the main dealer. Regards Nick

Thanks Anissa its lovely Very nice man delivered the car in perfect condition 10 out of 10 again All the best Mark

Ashley was great, everything was easy yo understand and communication was very efficient.

Hi Steve, Yes all in all everything was fine. There was some confusion regarding my deposit payment - I thought it would automatically be taken out by direct debit but that wasn’t the case and I was on holiday when it had to be paid - so there was a delay on the delivery, but the people I dealt with were all very helpful and sorted everything out as quickly as they could - so very pleased and would use you again. Let me know if you need anything else. Cheers Barry

Thanks for the email, the service offered by your company and Leo in particular has been most welcomed. Leo has gone above and beyond and we eventually got my car. I will remember this next time I order a vehicle and will be in contact when my current lease is coming to an end. Thanks again.

Thank you for your email. We found the whole process very clear and quick and in particular, was very impressed with the service received from Anissa. It was a smooth transaction which helped us understand and have confidence in our decision to take the contract hire route. Jeremy Novis

The delivery of the vehicle went really well with no issues. In terms of my experience in dealing with Fleet prices I would have to say it has been an enjoyable and straightforward one. The reason I chose you as a company is that you were very competitive with your pricing but above all it was the tenacity of Michael who I dealt with throughout the process. He provided the quote in a timely fashion and followed this up offering help and advice throughout the process. I had a number of questions and wanted some variations on the original quote and nothing was too much trouble for him. He provided regular updates and really helped me throughout the process. I have already recommended Fleet prices to a friend whose current lease deal on a Mercedes runs out in June and I am sure she will be in touch to obtain a quote. I hope that this feedback has been useful and I look forward to dealing with you in the future. Kind regards Andrew

Hi Steve Yes happy with service. Elena was great, putting up with our delays and changes of mind. Please thank her for us. Your customer service team also provided very good service, particularly with regards to my husband and I being unable to master the 'electronic signature' option on the agreements! Car seems excellent, so thanks again Morag Bradley

Anissa Delivery went very well and yes I'm very pleased with the car. Thanks for all your help. Ian

Despite having to deal with a difficult dealership fleetprices did all they could to get my car to me as soon as possible. Ashley and Alisha along with all the support team were great. Would highly recommend.

Hi Anissa, Yes delivery went well, new car is lovely :) Thanks once again Katie x

Overall I would have to say that I was very pleased with the support and assistance that I received from your team. The way that you have the customer support organised worked well for me and your staff were all very responsive to any issues or queries that I had. Calls were always answered and emails responded to very promptly, so I would be pleased to tell my friends to consider using your service. The price was very keen and the options clearly explained. Overall very pleased, and the car is pretty good too.

The whole process was a smooth one. Ashley was very good to deal with and his service throughout was prompt and he was a pleasure to deal with. The correspondence was good and everything happened when it was supposed to and I would have no hesitation in recommending your company.

Hi Rachel, Vehicle hasarrived and we are very pleased with it. Worth the long wait!! Many thanks Pete and Esther

Hi Anissa, Yes thanks , the car arrived all ok , its great to drive and everyone likes it! Many thanks, Mike

Initial service was great thanks. Leo provided me with updates prior to the vehicle being delivered and was in contact once it arrived at Audi. Thanks. Jamie.

Hi Steve, Sorry for delay in reply. Yes, as explained to both Alisha & Ashley, I am delighted with the car I chose, the service given & the fact it arrived approx 4 weeks earlier than indicated. Well done Fleet. The only point I raised with Alisha was that the delivery mileage of some 260 miles might be included in the contract. I am surprised but will wait till the end of the 36 month term. The dealer contribution has also been received as promised. Thankyou all again.

Delighted with the service from all of the team at Fleet Services. Please pass on my thanks to all involved.

Just to advise that customer service , communication and delivery were fantastic, as always.

I came across this website by accident just before Christmas and having requested a quote, I quickly received a call from Leo who turned out to be an absolute star. The difference I found was that I felt someone was genuinely interested in my requirements as opposed to the larger companies who operate along the lines of a call centre. I have to admit, being a petrolhead I'm a bit like a kid in a sweetshop when it comes to narrowing down my choice and Leo has the patience of a saint. Once I'd made my choice from a competitive quote,the entire process was smooth and quick. I just took delivery of my new Volkswagen on Friday and I'm absolutely delighted. Three cheers for Leo. I can thoroughly recommend Leo, and if he is a reflection of the company, then hats off to FleetPrices too.

I would like to say that everyone I have spoken and dealt with within your company has been very helpful and pleasant. Thank you.

Hi Steve, Thanks for the email and very happy with the service. Special mention and acknowledgement should go to Mike, who I found to be very helpful, kept me informed every step of the way and was a pleasure to work with through the whole process. He is the reason I chose Fleet Prices for my new car over the other two companies I approached initially. Many thanks, Chris.

Hi Feedback would be very positive, I had previously had no luck in finding the car I wanted, and negative dealings with audi car salesmen !!! On speaking to Mike he made it a positive, clearly explained everything and found the car I wanted, Mike continued to explain every step and is a credit. The admin staff also kept me updated without any prompt and explained every process. Many Thanks

> Dear Steve, Thank you for your message. The whole process from beginning to end was painless and efficient. Beverley answered my questions promptly and was a pleasure to deal with. The car was delivered as promised and the handover, too, was hassle free. I will happily recommend Fleet Prices to friends, family and colleagues. Regards, Tom.

I’d like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo’s professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order. unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car! Pre-Sale - Excellent (Leo) Sale - Excellent (Leo) Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi) Delivery - Excellent (was deliver by my local mini dealer, to my home) Price - Excellent. Overall, I’m very happy with the purchase and the experience and will be coming back when the need arise for a new car. Thanks and kind regards, Roni

Very pleased with the service from Mike and the team Delivery excellent All round really good service. Thank you.

Hi Anissa Yes thanks. Everything went fine - squeals of excitement from my 4 year old! Thanks for all your help steering this through. Regards, Ian

Only comments are i started my search with a good dose or cynicism about Leasing in general. I am now pleased to say how impressed I was with the service provided by Fleet Prices. I picked my car had a few convoy with Carl to tailor, add Managed Service etc, did the finance approval and placed the order. I paid the service charge and got regular updates from the team to keep me appraised in delivery timescales. The car arrived exactly to spec and I am enjoying it immensely Thanks to your team for their no nonsense and easy to navigate support.

Good Morning , Thanks for getting in touch. As told to your staff, I have been very happy with the customer service. Mike, Rochelle, Rebecca and Michelle, no weak links in this chain, answering all questions with a no hassle attitude, v professional and friendly. The delivery driver whose name I think is Gordon was chatty and brought the car in perfect condition. Also the car surpassed my expectations in terms of quality so the value for money is impressive on this lease. As this is the first time leasing and I’ve had to learn how this process works I appreciate how I’ve been dealt with and I would definitely recommend your services. And then to top it off the MD sends an email to make sure everything has gone wellJ Keep it up! Regards Anthony Sawyers

Many thanks for the opportunity to provide feedback again. I must say that the whole process has been as smooth this time as it was the first time that I leased a car through Fleet Prices. Other than a brief period of anxiety after collecting the car, when my signed finance agreement couldn’t be located, there has been no problems at all. Many thanks for providing an outstanding service. I look forward to using you again at the end of this contract.

I’d just like to say everything went very well. Thank you. From the start, the service has been great. The deal was brilliant, so I wanted to close it out as quickly as possible. This was done. I was given a far out date for delivery, but I really wanted it earlier. This was chased up for me and followed up brilliantly, so when I gave back my old lease, the new lease started the following day. It was really appreciated. GAP Insurance has also been taken out with you – the service on that was really good as well. All in all, really happy. What a car for the price. Unreal. Hopefully in 18 months when looking again, there will be similar great deals.

Morning We were very impressed with the service- thanks Good communication and delivery came when promised Kind regards Dan

Thank you Steve. Delivery went smoothly and I am very happy with everything including the service from Fleet Prices. If you can find a way to reduce the lead time between order & delivery, that would be even better. I understand you are at the mercy of the manufacturers. Thanks again, Oli Thomas ACCA BSc.

Would like to say a big thank you to Anissa for keeping me up to date all the way through to delivery and helping me pick the right car. I'm over the moon with the car and it's absolutely gorgeous. If Anissa is dealing with your request be sure that you're in good hands! Thanks once again.

Great service again, 2nd car in 2 years, I'm sure there will be another in 2 years!

All is fine, and the delivery and the inspection of the vehicle all went without any hitches. I am extremely pleased with the car, and the service that I received from Fleet - particulary from Mike Tibbs. I would have no hesitation in recommending to anyone who is looking to lease a vehicle.

Excellent company to deal with. Prompt replies and good information. This was my second lease car deal with FleetPrices. Really pleased.

Hi I am very pleased with my new car The delivery representative was very helpful and showed me around the car. He contacted me prior to delivery and all went very smoothly. Fleet cars kept me well informed, thank you for your help. Gill

Hello Steve Thank you for assisting in getting me the A6, it is a beautiful car. The whole process with Fleetprices was very good. As Beverley knows I was getting very disgruntled with the previous companies offering what turned out to be fictitious Cars. I would have no hesitation in recommending you to anybody looking for a lease car. SNB will have a requirement for another car (don’t know which Manufacturer though) in Jan/Feb 2014. Hope you continue to thrive in a very competitive market, Beverley lived up to her promises with regard to my Order. Best Regards Richard

Hi Rachel Sorry I could not get back to you earlier as I have been in a meeting with the directors. The delivery went well and the car is what I expected it to be and it was worthwhile waiting for the extra features I wanted on it. Thanks a Lot Sanah

In terms of feedback, Leo is and has been my main port of call. He has been brilliant. He was great with my first order back in 2016 and that is why I stuck with your firm for my second order (this one). There were other offers out there that were slightly cheaper, but with Leo, I have the peace of mind that he will ensure I am looked after properly - something money cannot buy. Leo goes the extra mile and is never pushy. Leo kindly responded to every single one of my queries promptly and without any pressure. Not once has Leo said 'you need to take this offer or it's going to disappear' but at the same time is realistic with timescales i.e. if it is a stock model and they are in limited supply he will tell me as much. In this way, I completely trust Leo and know that he is not using sales ploys. Leo is an asset to your team and, to be frank, I will pretty much always be using him for my cars going forwards (the leasing arrangements have served me well to date and I cannot now see why I would go any other way).

This will be the third vehicle Carl Barton has sourced for us over the last 5-years. His service has always been exemplary, both in his patience in supplying a range of quotes and in his recommendations of specific deals. I have indeed recommended your brokerage and will continue to do so.

Morning Steve, Delivery of the car was fine, and service from Fleetprices and Brighton Audi was fine through the process, the only downside has been a rattle coming from a rear window in the last couple of days. Claire is going to take it into Northampton Audi for them to look at. Beverley at Fleet Prices was excellent, responding quickly to emails at all times, and answered any questions that we had promptly and clearly. regards, Croash

From the start of the process to the very end the service I received was excellent, all emails I sent asking questions where answered within the working day, usually within half an hour at times. The process was easy to understand and I'm extremely happy with my new car. 100% would recommend

I would like to say that I am very pleased with the service that I have received. Delivery was smooth, prompt and driver kept me well informed. This is the first time I have ever had a Volvo and it is a much bigger car than I am used to, but it has been an enjoyable experience so far. I would like to thank Elena and your team for all your help.

All received and in order. Katharine - thank you for your patience and getting this over the line. I am one very happy customer! Speak in 4 yrs!! James

Hi Steve I have received the C class Mercedes and I am extremely pleased with the vehicle. This is the first time we have purchased the vehicle in this manner as we normally purchase all our vehicles outright and have been pleasantly surprised at the efficiency of service we received. Leo was very knowledgeable and helped us through the process answering all queries we raised and even the person who delivered the vehicle was courteous and took the trouble to explain about the vehicle and we would have no hesitation using your company again should we wish to lease a further vehicle. Regards TONY BERKE

Hi Steve, Yes, everything went smoothly with delivery thanks. Very happy with the car so far! The sales process with Fleetprices was very good. I was kept informed regularly of any updates with my order and any questions I had were answered quickly. I would definitely consider using Fleetprices again. Kind regards, Dan

Dear Steve, Thank you for your email. I am very happy with my new lease car which was delivered with no problems on 29 June. Anissa was very helpful during the order process, and other staff managed the process of completing the finance agreements efficiently, including contacting the dealer when there were problems taxing/registering the vehicle which were delaying delivery. Kind regards, Damian

Delivery went smoothly and we are delighted with the car! I clicked through your site to go to the ALA site and bought GAP and Scratch/Dent insurance so all sorted there. I believe that Leo is on leave at the moment as I have already dropped him a note to thank him for his assistance through the quotation and ordering process. Whilst your quotations don't look as slick as some of the other players on the market, Leo's speed of response to questions (both by email and over the phone) was far superior. As I mentioned to him in my email, I have already referred friends/colleagues to Fleetprices so you and he may be getting some calls. Best Regards, Neil

Hi Anissa, Hope you are well. I received the new Mercedes this morning and it looks absolutely stunning. I just wanted to say a big thank you for all your help with everything, you're always a pleasure to do business with! Many thanks Peter

Hi Steve, Thank you for the email. Yes I am happy with the delivery of the car on the whole, the car was missing a multimedia cable after delivery but I contacted the dealership directly and on has now been sent out. It was a pleasure dealing with the Fleetprices team from Rachel to the support team personel. everyone that I contacted were responsive to my emails and dealt with my queries in a timely manner. Thanks for checking in. Regards Akin

Hi Ashley I did get your follow up voicemail, thank you for an excellent service and I'm very happy with the vehicle. You were defiantly right the Navara was a good choice. Many thanks Andy

Hi Steve, yes I am happy with the car and the delivery process went smoothly. Leo was very helpful and prompt in his responses to my queries and also helped me in selling my old car. A great service, and would recommend to family and friends. Kind regards Paresh

Hi Beverley Car is fab. Just trying to work out all the bits on it. Your service is fantastic and I shall recommend you to anyone who will listen to me! Happy Easter. Nick Hi Steve Great service from Beverley. Best customer service I have ever had and I am picky! Delay on afternoon of delivery but that was not the drivers fault. The number given to him was wrong as it had an extra digit and that was the fault of the dealer (plus the traffic of course!) I am very impressed with the whole experience and will recommend you without doubt. Many thanks. Nick

Hello Beverley The car arrived yesterday. I'm very happy with it. Thanks very much. Regards Michael.

Hi Beverley! Arrived today, we've gone for a drive and we're very happy, exactly what we wanted. Thanks for all your help throughout getting it, very much appreciated. Steve

Hi Mike, I received my car this week and I'm very happy with it. I am just writing to say how grateful I am for the excellent service you and the team provided me. The information that I got sent via e-mail from the support team was absolutely first class. Very clear and very informative. Every step of the process I was given information and kept fully up-to-date and that was much appreciated. Can you pass my thanks on them to me please. And thanks to you as well, you couldn't have been more helpful. Will definitely contact you again when the current lease runs out. Thanks for all your help. Matt

Hi Beverley, I have the car and everything is good thank you Kind regards David

Hi Steve, The whole process was quick and painless. Leo couldn't have been more helpful and even phoned me after delivery to ensure everything was Ok. As for me, I am a very happy bunny and delighted with my new car. Have a fabulous Christmas. Kind regards Bernadette

Hi Anissa, it was great. The car is lovely, so cute. Thanks for your assistance with everything. Liz

Honestly Aundrae thank you so much for your support. I really appreciate the patience and co-operation. Top class service.

I was very happy with the service provided and both Chris and Jessica, who dealt with my enquiry were both extremely helpful. Regards Fred Newman

Hello Beverley, I have received the car today at 1.30 and it is fantastic. Thank you very much. Kind Regards Ellie

Excellent service again from you all at Fleet prices..... A good well priced lease car, great service with lots of attention to the details. Kept informed all the way. Will probably have another car through you guys at FP..

All the staff have been good throughout the leasing process given this is my first experience of leasing, hopefully not my last but time will tell Thanks to all again Regards Ian

We are delighted with the car and the whole process from first contact with your company has been brilliant, your staff are a credit to you from Chris to Wyn the whole team has been so helpful, we were nervous as we've never leased before but were so happy that were sure this will be a long relationship between us. Thank you Tom, Julie and kids

Hi Anissa, Just thought you'd like to know that we received the car and it was all fine. It really is a great car, very spacious and sounds very solid. Had great fun getting used to the controls etc, and we're looking forward to some fine driving. Thanks again for all your help. Colin

Delivery went smoothly thank you and arrived as expected. Perhaps a bit petty however would have been nice to have taken delivery of a gleaming new car, as opposed to one plastered in mud and dirt, little things i guess. From start through to the end of the process Leo was absolutely superb - a credit to yourselves. I honestly think other people would have given up (we were late with a few steps of the process) and the deal would have fallen flat. Wouldnt / wont think twice about using you when this deal comes to an end. Thanks again, and please thank Leo for his tireless work on this, like ringing from his family holiday to keep things running smoothly.. Have a nice xmas

Hi, Yes I am very happy with the car and the service provided by Fleetprices and Craig. For me the fact that Craig and the support team kept me informed at every step of the way, was invaluable. Too many companies these days do not do this, therefore in my opinion , the service provided exceeded superb. Many thanks and I will certainly be using you guys in the future. Kind regards Pete Anwyll.

'This is my second lease from Fleet Prices and I must say, customer service was great. Elena was very informative and quick in responding to me with different options. Communication was excellent throughout. Car was delivered in great condition and exactly when I was told it would when booking the lease deal. Very happy with car and have recommended you to friends. Thanks'

Hi Anissa, we've received the Astra & are happy with both the cars - thank you v much for your help Regards Emma

This is my second car with Fleetprices and again another smooth process and most importantly the most competitive price. I look forward to leasing my next car with you in two years time. Regards Philip Hodkinson

Hi Anissa, I have received the car today and its very impressive. I thought it would be appropriate to thank you for an efficient service and state how impressed & thankful I am of your excellent service. I hope to be able to come back to you in three years time, colleagues should be back you sooner. Kind regards Mark Smith

Hi Steve Yes everything went smoothly regadring the delivery. I have been very impressed with level of service provided particularly form jessica who has been great, answered all querries promplty and her communication has been very good. as for GAP insurance i have already sorted that out on delivery. Thank you both again Kind regards Ian

Good morning Anissa, Just to let you know that the car arrived on Friday with no issues. Thanks again for your help. Kind regards James

Hi Steve, Thank you for your email. Throughout the process Anissa was more than helpful and answered all of my questions promptly and satisfactorily. The only issue I encountered was a mix up on the delivery date, but Anissa offered to pay for my taxi and dealt with the problem immediately. I wouldn't hesitate to recommend you to friends and family, and have in-fact already recommend you to my mother. Best, Sam

Hi Anissa, It all went fine thanks. The new car is great. Many thanks for all your help. Best wishes, Mark

Hi Rachel, It arrived before 9am this morning, piloted by a very courteous and knowledgeable gentleman. Looks and drives amazing, can't wait to plod through France in it. Took longer than we wanted to arrive but we're so happy now it's here. Cheers, Tim

Hi Steve, I did send some feedback through last week, but happy to repeat that I've been impressed with the level of service throughout the process. And I'm very happy with the car...! Thanks Ben

Hi Anissa, Sorry I did mean to get in touch but was really busy yesterday!! Everything was fine with the delivery and the car looks great we are really pleased with it. Thank you for all the help in sorting this. Regards Adrian

Hi Steve, Thanks for your kind email. I'd like to pass on my special thanks to Anissa who's been absolutely terrific throughout the process. We had a last minute panic when the VRN changed but Anissa was great at liaising with the dealer and myself. I would highly recommend your services to others (I had gotten in touch with you in the first place from a referral myself) All the best, Michael

I am really happy with the car, the delivery and arrangements to pick up my Mini all went well. Jessica got back to me promptly if I had any questions, cannot fault the service. Thanks Gillian

Hi Paul, I received my car yesterday late evening. I wanted to drop a line about the service I have received. Right from Day 1 when I called you for the quotation , I could easily sense that I was in safe hands! And I felt I will be receiving a great service from you. You answered my many never ending queries, thank you so much for all your time and effort. The entire process was a breeze , you made it so simple and easily. I greatly appreciate your professionalism. I constantly received updates from you about the delivery dates etc. I couldn't have asked for a better support. I will recommend Fleetprices to everyone who is looking to get a car! Thanks you for everything you do and bringing smiles to all who speak to you. Have a very nice Christmas and a great new year. Thanks Anup

Good Morning Steve, We are really happy with the car, everything in the whole process has run very smoothly including the delivery. The whole thing has been stress free. I’d like to say how good Anissa has been in the process keeping me up to date with all developments in a timely manner and always quick to respond to any queries I’ve had. Very good customer service. If I know of anyone who wants to go down the leasing route I will quite happily recommend yourselves as a very good option Kind Regards Adrian

Dear Steve, This as you probably know is the second lease vehicle I have taken delivery of from fleetprices, and needless to say I am extremely impressed by the way everything was handled. Anissa dealt with all the details from my first enquiry and gave me the reassurance that all would go smoothly which ultimately it did. She is a credit to the company and I would not hesitate to recommend fleetprices to any of my friends and colleagues should they be looking to lease in future. I am delighted with the new Mercedes and look forward to two more years of enjoyable motoring. Kind regards Peter

Really happy with the renewal, I must admit I pushed Andy a little on price this time after getting two other fab deals. That said he grabbed it back at the last minute and gave me a great deal which I had to accept. Communication was brill and could always get hold of him at short notice to negotiate. The process is simple and uncomplicated, just like last time. Nice to be able to pick up 3 years later with the same individual and negotiate a new deal. Nice to do business with you. On our last dealings I am aware 3 of my friends also hired cars through you and I will be recommending the same again to anyone who may need one.

We took delivery of this vehicle - the exact spec requested - last Thursday, on precisely the day when told we would. Delivery was without a hitch by a lovely & professional guy from a dealer in Aldershot who provided the delivery time and, once done, even stopped for a cuppa and to interact with the kids. Peter & Anissa of Fleetprices kept us up to speed with developments throughout the order and ensured delivery bang on schedule; they also answered our many queries fully and without hesitation. We will endeavour to recommend Fleetprices to others searching for vehicles in similar situations to ourselves.

Yes all fine thanks. Good comms by email/phone all round. Shame we couldn't squeeze it all in and get delivery before xmas but that was a long shot I know. No floor mats is the only disappointment - would have been nice if they were thrown in. Regards Toby

Many thanks We have instructed our insurance broker to take out a GAP policy for this car on our behalf. As far as feedback is concerned, again the service from Leo and the delivery/handover were not short of excellent. Many thanks once again

All went well, thank you. No problem at all. The mini was delivered on Thurs 29th June and the Mokka was collected the day after. The guy delivering the mini was very helpful and went through all the controls etc. The guy who picked up the Mokka was also very nice. No issues at all. Thank you

Dear Steve Yes everything went smoothly and i have insured the car with direct line, cause I'm their costumer for couple of years. Your co worker Rachel Gouldingay was brilliant and patient with me and I could say if she wasn't chasing me I was going to hire a car from Arnold Clark. Thank you for a great customer service. kind Regards Ahmad

Hi everything went very smoothly thank you with the delivery of my car ,and James Durrant kept me informed during the whoe process ,as did Jessica Taylor thanks to them both ,I would certainly recommend your firm .regards sam cox

Hi Chris I just wanted to say thank you for all your help :-) Our little citroen C1 was delivered yesterday and we are very pleased with it. You answered all my initial questions and explained to me very clearly what at first seemed such a complicated process. Thanks to you we now have our car .

Hi Beverley, Just to let you know everything has worked out fine and as I said the other day, the car is far better than I expected. Jim Cronin at Harrison’s has been great, as has the driver Bernie, who delivered the car. Nothing was too much trouble and given the time and lack of information from Ford Europe, this was very welcome. Please pass on my thanks to them both. I have to say that given the circumstances, Fleetprices, principally through yourself, have been superb and I’d like to thank you for such sterling work against all the odds. Particularly putting up with a grumpy old bas...d like me, well done and thanks again. I’ve copied Steve Marston in, because I think he needs to know how well you handled everything and to let you all know I would certainly recommend Fleetprices to anyone. I should caution, that might not include Ford and if you have any contacts with the top people, feel free to let them know how I feel, irrespective of who good the car has turned out. I do think Ford have done themselves a disservice. Anyway, enough of the negatives, you guys did really well, thank you again. Kind regards Rob

Absolutely delighted with the service throughout. Chris kept us up to date appropriately. At no point was I in the dark with any of the process. A first class service. Early days but delighted with the car everything my wife and i wanted. Just felt sorry for the delivery driver who had to get a bus back home as there was a change in his plans. Thanks to all at Fleetprices.co.uk Kevin

I'm very happy with the car & also the service you provided. Everything went smoothly & I was kept well informed throughout the process. A big thank you to all at Fleet Prices. Regards Lee

Hi Bev Car received, everything is fine and I have nearly worked out what all the buttons do :-) Many thanks Nigel

Hi Steve, We got delivery of the car and it is terrific. Unfortunately there is a small dent on the interior that Ive raised with Paul. Id like to put on record my thanks to Paul Phillipson. The car took a little over a year to secure due to me constantly changing my mind and bring uncertain about finances. He treated me with the utmost respect and decency, never once making me feel like I was wasting his time. He was always contactable and made the whole process fluent and easy. He is a credit to your company. Many thanks Darren Strong

Hi Beverley, We received the car thank you and we are over the moon. We are just trying up locate the tax disc at present but I'm dealing with Jenny directly for this. If you have a customer satisfaction survey to complete ill gladly fill it in. Regards, Stuart

Hello The delivery went smoothly and we are very happy with the car. The service given to me by Leo was excellent too. Thanks

Dear Steve, I'm extremely happy with the car and the level of service from your team was exceptional. There was an issue with collection but nothing to do with your arrangements. Kind Regards Euril Michael Turner

Good Morning Anissa, Everything went fine and he is over the moon with the car. It has been a great experience dealing with you. The service and attention we have received has been first class. I look forward to dealing again with you in the future. Kind Regards, Andy

The service from Fleet was excellent. Right from the start with conversations with Ashley and following the order with the support team - Alisha, Claire, Sara, Rebecca and Rochelle. All were very helpful and informative. Timing of delivery was as promised, so overall all i was very pleased with the service provided. Will definitely recommend Fleet to family and friends.

Excellent service provided all round. My main contact was Steve, who managed to get me a good deal on my new car. He also found my other 2 company cars, which saved me a lot of work. I can’t fault the service one bit. Even my speedy replies to small questions that I would ask – just shows how efficient Steve and all at Fleetprices have been. I would always use Fleetprices and would definitely recommend to family and friends.

Morning Anissa, everything was perfect on Friday, I had a good run out with the kids on Saturday in it and it's turning some heads in my street :) Many thanks for the ease with which this was handled - my first lease car. kind regards David

Hi Steve I'm very happy with the car. In fact it appears I have the latest 'Ultra' A6 model with S-Tronic rather than the CVT multitronic auto that was current at the time of ordering. Although the same retail OTR price as the superseded car, it seems like a bonus to get a slightly more efficient, powerful car with a better gearbox than I was expecting! The car was driven from Swindon by a very nice gentleman who, despite arriving early for an afternoon delivery, was happy to wait for me. I had a BMW lease car delivered a couple of weeks previously which was trailered to me but I don't mind as long as it arrives clean with a little fuel. Michael Tomlin dealt with my order and was always helpful and polite. I had a very prompt reply to my initial enquiry and subsequent emails were dealt with very promptly. This won my custom. I find the website quite nice to navigate. It did seem to take an inordinate time to approve the finance though. Far more than I have ever encountered with other lease cars and I have a very good income and credit rating. A BMW I leased with another company took a fraction of the time and the process started at the same time. Once approved the car was actually delivered a little earlier than estimated so, overall, I am a happy customer. I did question the initial document fee which seemed excessively high compared to other lease brokers. Due to the time it took to approve finance, this was actually reduced at my request to the fee comparable to your competitors. I also had some slight concern as your company is not BVRLA registered. I would recommend you do register if you can to reassure future customers. Overall, I am delighted with my A6 which was delivered on time and with the latest spec. I would recommend your company without hesitation. But perhaps look to change your Credit check company! Richard Evans

Thanks for the follow up email. My new car was delivered a advertised and I’m very happy with it. Thanks to the team for all your help. Regards, Morgan

Just to let you know that the car has arrived today as advised and very pleased – thank you. Regards Manus

I was very happy with the way everything handled - you have a great team!

Dear Steve, Thank you for your follow up message. I am absolutely delighted with the car and the service provided by yourselves at fleet prices and Ashley Humphreys in particular. I first spoke to Ashley roughly the end of September and put my order in for my VW golf and was given an expected delivery of late November. However, in November i was informed by the support team it had been delayed to maybe June/July and was so disappointed as i needed the car ASAP. I then spoke with Ashley and he said to leave it with him and within 10 minutes he rang me back and said he had found me a car already built with my exact specification and the car would be delivered within 4 weeks. At first i thought it was a case of too good to be true but Ashley was excellent through the whole process from order to delivery, i will certainly be ordering my next car with fleet prices and Ashley and have recommend him and fleet prices to my friends and family. Kind Regards John Kennedy

Leo was fantastic all the way through the process, he even rang me after I had received delivery of the car to see if the handover went well Also, the admin girls were very good, communicating at every stage of the deal Regards Steve

Great service and a good deal from Fleet Prices. Anissa was friendly and responsive, guiding us through the process at every stage. Communication was regular and clear. We had to delay delivery due to holiday commitments and Fleet Prices took care of it all. We’re delighted with our new car. Best wishes Nigel

Delivery went fine, enjoying the new car. Thanks for the help!

Hi Anissa Thanks for your email – the car is absolutely amazing! I got back on Saturday after a missed connection meant we had to wait 24 hours for the next flight back – so it was here waiting for me. Couldnt be happier, it’s an absolutely beautiful car to drive - and also just to look at. Thanks so much for all your help getting it here. I’ll definitely recommend anyone in my network should speak with you if they’re looking to find the right car! Best regards James

I spoke to Dale, who worked on the vehicle I wanted, sourced a good deal and I have the car delivered much faster than I anticipated (within 10 days) and it's absolutely fantastic. I will certainly be going back as we move to sort our next car.

Absolutely spot on thank you - very happy

Sorry for not updating you sooner, particularly after you worked so hard supporting me and answering all my questions prior delivery I have to say I am very happy with my new car. I always like to wash the car to check the car fully and get to know it. The car is complicated and spent a while with the manual and still think I need more time to get to know it. I have also used your web site to take out GAP insurance after you provided the link to me I have to say you and Leo have offered an outstanding service and would not hesitate in recommending your company I am confident if I need guidance during my contact term you will be able to support me I would be happy to respond to any email for the the director of you company Merry Christmas Paul

Let's start with the positive. This is my third car through Fleet Prices and yet again the customer service and support from start to finish has been exceptional. That means from Leo in sales through to the support team sorting out contracts, delivery and just keeping me informed of progress, the whole process was seamless and excellent. Well done!

Everything is fine and thanks to Fleet Prices for your assistance. Regards Lynton

Good Morning Steve. I apologise for late reply, we are currently in Spain (weather not the best) I can confirm the full process of hiring the van from yourselves has been effortless. Fleet staff has kept me informed at each stage. Very competitive prices and constant updates. Also on day of delivery we had a funeral to attend, rather than arrange another delivery date it was agreed to let my brother take delivery with my authorisation. I would definitely recommend, and most certainly use again. Kind regards and thank you. John Gardiner Ps very happy with van....

I think everything went very smoothly. I got your initial Fleet Prices contact through CarWow lease. You were the best value for the Countryman. Nat was my contact. She couldn’t do enough and quoted me many times as we narrowed down the spec. Once it was finally agreed, I confirmed the contract, paid your fee and was then put in touch with your support agents. Who to a lady were also very helpful. They chased the delivery date and also getting the vehicle transported rather than driven on delivery day. They timed it so well that the new car was delivered on the same day as the old car went back. The car came from Scunthorpe and was delivered by Joe. Again excellent service. All worked very smoothly. Just a couple of minor paint scratches that I need to photo and send to you. Thanks very much. This is my first lease after PCPs. Very pleased so far. My mini JCW is up in s year I think

This is the second vehicle Fleetprices have arranged for me, very good service from Dale and all the staff would highly recommend them

Hi Steve, I have to say it has been a please to deal with Rachel and the rest of your team. The whole process has gone smoothly and the price I got was very good. I have now also ordered more vehicles from you. I will pass on your companies details if any asks who to lease vehicles from. Thanks Paul

Hi Steve Im really happy with the way your company dealt with my enquiry and delivered the car. Leo was particularly patient and always willing to help. There was one hiccup with an incorrect Reg number being sent to us, but apart from that it all went very smooth. Thanks Mike

Hi Steve I'm happy to share my thoughts with you. This is the first time I've done a personal lease via an Internet lease company. My experience has been very good, from Elena through to the support team. Excellent communications, guidance and support. I'm delighted with my new car and would not hesitate to recommend you to friends and colleagues. Many thanks Michael

Apologies for the delay in replying I have just been a little busy at work. I'm really enjoying the car. Delivery was perfect on the day, being first thing in the morning which gave me a day to explore the vehicle and get used to it. I would like to thank all of your team and in particular Leo who dealt with the process of the order, and all my enquiries. Leo was professional and courteous throughout all my dealings, responding quickly to both emails and telephone calls. The only downside was the slight delay in obtaining the vehicle which was in fact down to the forms from Arval which in my opinion were not fully explained in the email from Arval, this is also due to me not using ecosign documents previously and my own error in the completion of the form. Overall it has been a great experience and I have been happy to recommend your company to other colleagues due to the professional service I have received. I would again like to thank your team and specifically Leo for such a smooth transaction and I will certainly come back for another vehicle once this lease is concluded.

Everything was fine, thank you. The delivery driver was polite and helpful. The car is great and has exceeded expectations. Your post sales staff were attentive as usual and Leo was , as always, a pleasure to deal with. Thanks again. Kindest reagrds Barbara

Hi Steve, Both Chris and the service team were exemplary throughout the process. I’ve been 100% satisfied with service and price. `Chris was both responsive and friendly in the execution of the sale – the right balance between polite and persistent – no pushy sale, no call every 5 minutes but just enough to keep things moving when I got busy. The after sales team have also been top notch with quick email responses and the right level of information. All told, its been smashing, and I’m glad you dropped me a mail to let you know that was the case. I’ll be in touch as I need to secure another couple of vehicles over the coming months. Best Karl

Hi Steve, 'service from Paul was excellent throughout. Good price for quality vehicle and always kept advised as to progress which was fast as required'. Regards Alan

The pickup went really smoothly, and Leo was really helpful throughout the full process - from quotations, advice on alternatives , securing the car and ensuring delivery was on a date suitable for me. Although price is always a driver in this type of transaction, I was impressed with the service and will mention this to friends and colleagues when they are considering car options. Best, David.

Brilliant Service from Natasa. She was helpful and super efficient throughout the whole process, and their pricing was far and away the best value for money. I'd definitely recommend her to anyone looking for a mini

I can confirm that this is the third time I have used Fleet Prices to help source Ford cars. Once again I have been very happy with the service given. From the time I ordered my latest car regular updates and progress reports were provided and I am pleased to say that delivery of my Ford Kuga was made at 8.45 am on the agreed date. First class service all round. Thanks to everyone at Fleet Prices.

Hi Beverley, Yes I have received the car thank you and all is well. Many thanks for all your help, I have found the whole process efficient and without problems. Best regards Graham

It went really well Steve. Very happy with service from start to finish and would recommend. Loving the car. Thanks Nick

Hi Steve, the delivery did go smooth and I'm very happy with the car. I have also recommended fleetprices to others since. Re GAP insurance, I would rather leave this at the moment. Kind regards Claire

I’ve had the car for one week now and everything is going fine. The car is excellent and all the family agrees. It’s very comfortable, well equipped and a pleasure to drive. I’m gradually discovering all the driver aids and conveniences, with a bit of help and advice from my sons. The handbook and onboard manual are helpful, but a bit of guidance from my sons has made things a little quicker to explore. Thank you and your colleagues for being so helpful throughout the process. I would be quite happy for my comments to be passed on to others considering a similar lease deal. I think the only downside will be in a couple of years when I have to give it back.

As usual the service has been fantastic from the start. Ashley and the back office couldn’t have been more helpful and we would always recommend you.

I have to say I'm very pleased with the service I received from FLEET PRICES. I dealt with Chris initially he was very polite and professional, answered every question I had and helped me through the process stage by stage. Then Jessica too was very helpful and provided me with all the necessary information for competition . With regards to delivery of the vehicle I was informed at various stages as to delivery time and when the drivers were delayed they let me know. They were both very pleasant and took the time to give me explanation as to instruments on the dash board, and just made the experience a pleasant one so cannot fault you on anything and on that basis would be happy to recommend you. Thank you for making the whole experience hassle free. Regards Sandra Alexander

Many thanks for your follow up email. The Audi arrived as arranged and I am delighted with my new car. The whole process with Fleet Prices has been straightforward and I would not hesitate to recommend you to friends and family. Helen McFarlane was particularly helpful and dealt with all my queries in a professional but friendly manner. I have never acquired a car via the internet before – you made it very easy. Many thanks. Alison Drew

Hi Steve, I received the car on the arranged date. I was contacted by VW the day before to confirm this and the vehicle arrived first thing and I have no complaints at all. Paul, who found the vehicle for me and sorted out all the finance was very helpful and answered all my queries promptly and was always available on the phone. As for the car itself it is much better than I expected and I am more than happy with everything. Thank you to Paul and all the team that were involved in the process. Regards Martin

Hi Anissa Just to say thank you very much for your assistance. You have, once again, made the whole process easy and hassle free. Kind regards Charmaine

Hi Steve, Would just like to say that overall it was a very easy experience, I was kept up to date very regularly with the progress, any questions I had were promptly answered and the car arrived at the time stated. The handover was very easy and quick and I would definitely return to you if I do this again. This was my first time leasing a car and what could have been a daunting process was in fact very straightforward. Many thanks David

We're very pleased to say that the whole experience has been extremely positive from the initial conversations around ordering with Anissa Elmecheri to the delivery of our lovely VW Golf by Kevin Lavender from Marshalls in Newbury. We have another PCH in the family and I will be contacting FleetPrices to seek a deal towards the end of my current contract. We are thoroughly enjoying our Golf TSI - made all the more enjoyable due to the flawless customer service and professional manner in which you conduct business. We are recommending FleetPrices to friends and would be pleased should you wish to 'post' this feedback wherever you choose. Please also thank Anissa for us and I have already spoken to ' Gemma at Marshalls VW. Thanks very much and we look forward to working with you moving forwards

I am delighted to provide a review of Fleet Prices. My experience was a very good one and from first making an enquiry through to delivery Robert dealt with my various requests and changes in the order detail in a friendly and professional manner. I did approach other companies but Fleet Prices offered me a wider choice and for a much more competitive price. Whilst waiting for delivery I was kept informed of progress by your support team and I appreciated your making the effort to keep me in the loop. The end result was a delivery one month earlier than first anticipated. The vehicle was in excellent condition and was delivered by Mark who again was a friendly individual who took obvious pride in his work. Robert telephoned a few days later just to check that I was wholly satisfied - much appreciated. I accepted your quote for Gap insurance as the price was too good to make me look elsewhere! All in all, I highly recommend Fleet Prices and I look forward to doing business with you again.

First off, I would like to thank Brad Muir for his help. Without him I don't think I would have ended up taking a lease, he was extremely helpful in providing qoutes and details about the car. In regards to the process of taking a lease out it was very easy, Brad was again really helpful with this, he was replying to my emails and calls very quickly likewise Alisha, she also replied to my emails very quickly. I will definietly be recommending Fleetprices to friends and family members.

I would like to say that Leo Nicodemou was great at sorting everything out with minimum hassle and keeping us well informed, as he also was when he leased our other car from you. This is why we came back to you to lease this car. Please pass on my thanks. Also, the delivery driver was great, keeping us informed of exactly when he would be arriving. My wife took delivery and found him very helpful. However, I would say the information from the Support Team was a bit confusing and contradictory as I was initially told some incorrect delivery dates, but then couldn't get any hint of a delivery date at all, which was a bit frustrating. We are very pleased with the car. Thanks Dan Williams

Hello Steve, The service from Fleet Prices was superb throughout. Queries were answered promptly and I was kept fully updated from order to delivery. The car was delivered on the date arranged by two very courteous staff from the supplying dealer. I'd certainly use Fleet Prices again and would happily recommend to friends and colleagues. Kind Regards, Lee Hitchings

Hi Anissa Yes thanks very nice chap who dropped the car off and went through the controls and differences with me before he started his return journey. Car is what I expected and wife just getting used to the changes. Thanks again for your help first class.

Just a note of thanks for dealing with my vehicle lease arrangements. The vehicle arrived as planned (see photo) and I am very pleased with it. The process with FleetPrices was clear and straightforward and I have been particularly impressed with your communications, keeping me informed of progress along the way. Just a note of thanks for dealing with my vehicle lease arrangements. The vehicle arrived as planned and I am very pleased with it. The process with FleetPrices was clear and straightforward and I have been particularly impressed with your communications, keeping me informed of progress along the way. I won’t hesitate to use your services again and recommend you to others so a big thank you to all the team.

Very Happy with the new car, service from yourselves has been excellent from order to delivery. Just received Audi agreement, all great. Will contact Fleet prices at the end of my contract for another deal.

This is the second time I have dealt with fleet prices. They give you exactly what you ask for, are happy to answer any questions, are happy to look for as many options as you request and do not try to rush you in any way. I am more than happy with the service. Thank you.

The car is great and I am very pleased. The service from you guys was great, you kept me updated along the way, I never felt like I needed to chase you up on anything. The guy that delivered the car was really pleasant and Caffryns should be delighted with him. He arrived in Manchester just after 7am, all the way from Brighton and he was more than happy to show me around the car and show me the controls etc. In conclusion, all great. Thanks. John

The process and delivery of the Mercedes was spot on. Rachel was very helpful throughout. I'm very happy with the process overall. Thanks Kwok

Dear Steve, Overall very happy with the experience. This is the first time that I have used Fleetprices and indeed the first time I have taken on a car through a leasing scheme (I have had company cars for the last 20 years). I chose Fleetprices on the recommendation of Richard Marston. A couple of comments that I hope will taken in the spirit in which they are offered (to improve an already good service): - I would have liked to have been kept better informed on the status of the delivery date, and - For me as a first time user, more easily accessible information regarding what my own obligations were would have been helpful; e.g. that I had to arrange for the insurance. However, Craig Charlesworth was always very courteous, helpful (and patient!!) and I would certainly use Fleetprices again and recommend them to friends. With my thanks and best regards, Ray Elgy

Thank you for all of your help - your customer service has been excellent.

Excellent service and support from your team, as always. This is the second car we have leased through Fleetprices, and the quality of service from your team is still of a very high standard. It took some time for the car to arrive, no fault of yours, but we were kept informed of progress throughout the waiting period. In addition, the delivery was spot on, great driver very chatty and helpful. Many thanks, you the staff at Fleetprices.

Having spent many weeks trying to purchase the right car, I gave up and looked at leasing. I'm so glad that I did after hooking up with Fleetprices. The service from start to finish was excellent, catering for all my requirements and answering all my questions promptly and efficiently. Please pass on my remarks to all involved, Carl, Jess, Rebecca, Alisha were brilliant. As a Quality Manager by trade I think it's important that you know my expectations are high, Fleetprices exceeded them. One happy customer here, I'm a leasing convert now and won't hesitate to recommend you, thanks again,

This is my 3rd vehicle from fleet prices. The main reasons I return to you as a customer is because I always get a great deal and Ashley Humphreys always deals with my order as he is extremely helpful and courteous and never pushy he just gets me the car I want at a great price.

Love the car. Took out the gap insurance just in case. Service was excellent. Delivered a little earlier than expected but neighbour was able to sign for the car. Hadn't realised how good leasing is! It will definitely recommend to friends! Best wishes Simon

Every went perfectly, I will strongly recommend your services to others and Mike Tibbs was Superb no pun intended... only question how do i get bigger alloys? Kindest regards Ian Henderson

Thanks Rachel. Janie loves the car and all went very well with the delivery. Some of my vehicles are due for changing shortly so please keep in touch. Ian

Hi Anissa, Delivery was fine...it is a beautiful car, thanks for your help. Keep in touch as I may be after something in 18 months for myself. Regards, Bert

Hi Anissa All went smoothly thank you and new car going well! Thank you again for your assistance with the process and I will no doubt be back again in 3 years when it is due to be replaced. Kind regards Pieter

Many thanks for delivering my car on time as agreed! It’s a fantastic car which wouldn’t have been possible without the help of your team. They were all very helpful especially Ashley, Alisha & Rochelle Once this lease is over I will be sure to use you again!

Everything went smoothly. No complaints. Everyone from the support team to delivery were very professional and a dream to deal with. Special thanks to Steve Tibbs and Jess Royle who were very helpful and a joy to speak too. Thanks again

We have recently leased a VW Arteon through Fleetprices and have nothing but positives to say about this company and the whole transaction. Having leased many vehicles previously we can honestly say that this was the smoothest of any lease we have taken. Their staff went out of their way to source the particular model of the car I requested. Not only that but they sourced it quickly and delivered on time with no fuss. Overall we must comment on their customer service, no question went unanswered, emails were replied to within minutes (unusual these days) and they were so pleasant and eager to make sure everything went smoothly. We were astonished at their help. Big thumbs up from us and we will definitely be back as other vehicles come up for renewal.

Hi Jay Just a courtesy email to let you know car was collected this afternoon. Very nice. Thanks for your help along the way.

Steve, I would just like to pass on my thanks to Rachel who was very professional and delivered what she said was achievable. Against previous lease car experiences Rachel made the process work and the customer experience was positive. Andy Murray Best Regards Andy Murray

Very impressed with the service from my initial interaction with Dave during the ordering process, and then help with the documentation and finance from Jessica. The car arrived nice and early on the day I selected for delivery and the vehicle itself is perfect. Very happy with everything. Thanks, Ryan.

Hi Steve, I am more than happy with my car and my experience leading up to its delivery. When I first decided to lease rather than purchase I contacted several companies for quotes on various cars. Fleet Prices quotes were comparable with most of the others but what made me decide to use your company was the attitude of your staff. Paul Phillipson in particular was very patient and helpful while I was trying to decide which car to get – many changes of mind! Once I had decided and filled in the required paperwork Jessica Taylor made the delivery side of things completely stress free. I will recommend – without reservation - Fleet Prices to any of my family, friends and work colleagues who are considering a personal car lease. regards, Tony

Thank you for your email. I was introduced and recommended to you (Fleetprices) by a colleague. Leasing was a new concept to me and I've always been someone who likes to own my cars. Having done some serious calculations on what my car was actually costing me, leasing did work out slightly more cost effective (based on the offer I got). Although I could not get the same caliber of car that I owned on lease without it costing a lot more money and the point of leasing for me was to save/cost no more than my current car. Fortunately at the time I was looking BMW were running a campaign on their 3 series which Leo alerted me too. He was very professional through the whole process and dealt with my many questions without fuss, being my first time at leasing I had a number of concerns regarding wear and tear, and looking at the different rental terms and which car manufacturer had the best offer, it took a few weeks to finally get me signed up! It has been a trouble free experience and pleasure dealing with Leo and your support team. It was worth the 3 month wait for the car. The wife likes the car too which is always a good thing... Thank you again and I'm sure I'll be speaking to Leo in 18 months time to discuss the next one. Hopefully there will be a similar deal/campaign running. Kind regards and have a good Christmas Tristan

Hi Steve, It was an absolute pleasure to lease my car through fleet price. Your prices are one of the most competitive in the market. Rachel was very helpful too. Thanks Siva

Hi Anissa Firstly thanks for the excellent service throughout, the car was delivered at 9am prompt this morning. Kind Regards Mark

Hi Anissa Yes the car arrived yesterday and we are very pleased with it. I would really like to thank you for help in sorting this out you provided an excellent service. I will be using you in the future and will be recommending you to others Regards Jeremy Friend

I've never found having a new car easier!! Fleet prices - namely Mike Tibbs and the customer care team were great throughout the whole process. We are totally delighted with our car and look forward to dealing with yourselves in the future. The experience for a 1st time leaser has so far been very positive!!

I took delivery of the car last Wednesday and I am very pleased with it. Aside from a few minor marks (noted on the delivery sheet) the car is all good. I will almost certainly be looking to get a quote from you in future for any further leasing arrangements.

Easy to do business with, my second car with fleet prices. Don't bother to look anywhere else. Special thanks to Anissa and the team.

Thank you very much for your friendly, efficient and smooth experience while leasing the car 'nothing was too much' for you from the beginning. I felt that i was valued as a customer and you never failed to deliver even when i kept changing my about different car.I felt you were honest and approachable throughout the process. This goes to Jessica too who was efficient and very accommodating. Many thanks.

I was extremely pleased with fleetprices Anissa has been brilliant and helpful in all my enquires All of your team with whom I have spoken are more than happy to help and quick in response to any queries I have had This is the first time I have leased a car and your team have made that an easy option with their help Will definitely recommend you to anyone who asks Thank you Tracey Gipp

Hi Beverley, Yes thank you, we have received the car and am very pleased. Regards Gurdave

Delivery went really smoothly and we are extremely happy with the vehicle

We're delighted with the car, it's exactly what we hoped for and more. Dave and Jessica who I was dealing with were very helpful and answered any questions I had quickly. As this was the first time I have leased a car I am really happy I chose to go down this route and would definitely consider doing so again. Kind regards Ben

Hi Anissa. Yeah its all good thanks. It was a nice surprise seeing as i hadn't been in one yet! Very pleased thanks for your help. Already recommended you to work colleagues. Thanks Paul

Hi Steve, Thank you for your email. My liaison with Rachel was seamless from the beginning and she worked hard to get me the best deal possible which I am truly grateful for. Following the order Rachel has kept contact throughout and was always available to answer my queries when required. Rachel has provided me with her direct contact details should i have any queries during my contract which is comforting. The delivery itself went exactly as planned and the driver explained in detail everything about the car prior to handing me the keys, he really was a lovely gentleman. I am certainly enjoying every moment in the car Audi TT, it really is a beautiful drive and has definitely given me a great start to 2016. I will definitely be using fleet prices again on future orders and have already recommend the company and in particular Rachel and the support team to my colleagues. Thanks again Lisa

Thanks for the email, this is the first time I have used a company like yours. Everything was good my end except I left it a bit late to order and so had to wait 10 weeks without a car and so had to borrow my mums for this time, not ideal. I will order in good time next time Leo was great and kept me updated So positive feedback from me thanks Dave

Ashley was absolutely amazing all the way through the initial process. He supported us when we were slow making choices and was always cognisant of our needs. We are already recommending him to others.

I have my new car which I am very happy with I initially spoke with Leo and found him very helpful offering suggestions and ideas with options for the type of vehicle that would suit my lifestyle Once I hade settled on a car and understood the financial commitment which I was happy to accept and go forward with I placed an order I had said that I was keen to obtain delivery as soon as possible and Leo said he would work on the delivery date I was after He then passed me on to Jessica who took me through the next steps of the process and gave me reassurance by answering my questions I had Both Leo and Jessica provided an excellent service giving me detail when required. These are both excellent representatives of your company and have given me every reason to recommend your company to others I work and socialise with The car arrived on time to the specification requested and in immaculate condition. The delivery driver took me through the basics of the controls and he was very helpful I have had the car for a week now and gradually I am getting to know more about the car and it's controls All is going well and I know I have the safety net of you and your team behind me. To ensure all Is secure for the future I have take the GAP insurance offered by you company to give me that extra peace on mind while I have the car I have had been offered a good service and and excellent product backed up by fantastic people I will happily recommend anyone to discuss their needs for cars in the future Kind regards Paul

Hi Steve As expected, everything went beautifully smoothly !! Cars arrived at the crack of dawn, spotless. The service I have received from Leo and the support team has been second to none ! The drivers are delighted with their vehicles. Many thanks Lisa

Thank you very much for the fantastic service in terms of delivery and negotiation. Extremely pleased with the car it is absolutely brilliant. Brilliant price and very clear transparent pricing, keep it like that! Definitely dealing with yourself again in the future. Regards Robert Sanders

Hi Steve, Thanks to Paul The delivery went extremely smoothly and we are very happy with the vehicle and the delivery man was helpful, polite and friendly. Thank you. Regards, Barrie & Andrea Hicks

Yes, all went very well thanks. Very happy with the Car Graham from the delivery company was very prompt, very pleasant & professional. He conducted a thorough and detailed handover of the vehicle.

Hey Leo I would just like to thank you for the spectacular service you provided for me. I cannot fault the way you handled me as a client. You were very informative, helpful, honest and professional. You kept me up to date with everything at all times. You made this process stress free. I absolutely love my new car its just perfect. Thanks again for ur wonderful service. Can you please inform your manager of this feedback and let them know I said you deserve a pay rise/promotion or bonus ☺️ Kind regards

Everything has gone smoothly and i am enjoying the car. Thank you very much to and your colleagues for all the help, they were all great.

Hi Steve this was my first experience of leasing a vehicle, having been let down on delivery times by a main dealer on different make I made contact with yourselves , I wish I had found you earlier as Beverley found a vehicle in stock which was better than I was originally looking at on make and cost , I would not hesitate to recommend Fleet Prices to anyone . I will be back in a few months to get something for my wife. Regards Nigel

Hi Elena, Thank you car is lovely, Thank you for all your help.

Hi Steve, I recently received delivery of my new vehicle, a Mecedes C class on contract hire. I spent extensive time researching deals and in the end fleet prices were very competitive and a lot cheaper than the main dealer. I contacted 7 leasing companies with my requirements via email and fleet prices were the only one to comprehensively respond so I called and we started to discuss my options. The sales rep Michael was very professional in all his communications and delivered on all his promises. The car and delivery was as agreed. Many thanks Rohib Shah

Hi Beverly, Thanks for your email; I heard you had been in hospital which I'm sorry to hear, I hope you're on the road to recovery. I have received my vehicle and I'm really pleased with it so far - although I haven't had chance to drive it much yet! Can you remind me what I need to do about servicing? Will I get any kind of reminder or is it my responsibility to arrange the services at the right time? (And if so, what are the guidelines for servicing intervals?). Sorry if I've already asked you that! Thanks very much for all your help. Jo

Hi Steve I had a great experience dealing with Fleet Prices. My main point of contact since day 1 was Beverley Rawlinson and she was incredibly helpful and lovely to deal with. I have recommended your company to a few colleagues this week. The service was excellent. If I was to be picky and mention anything worth improving, you could set customers expectations more out at the start of the process. For me it would have been good to know the process timeline from placing the order to receiving finance docs to 14 days for delivery as a long distance sale. Apart from that all good. Thanks you for giving me the option, however I do not require GAP insurance Lorraine

Good morning Steve, Thanks for reaching out and following up. I am really pleased with the car and I have to say everything from the point of receiving quotes right through to delivery has been spot on. I would also like to give Mike Tibbs a specific mention, he was absolutely fantastic and went the extra mile for me during the quote and order process, he’s a credit to your business. I’ve passed details of Fleetprices on to a number of colleagues and know some orders have already been placed through them. I’ll continue to recommend you. Thanks again,

We took receipt of our car this week and throughout the process (which was lengthy!- our fault not Katherine’s !) she was absolutely fantastic. Forever helpful, professional and made us feel completely at ease. Her suggestions and speed in retrieving and giving quotes were unsurpassable. As a salesperson myself I would have given up on us, but Katherine persevered and that’s what won our business. So firstly congratulations on your choice of salespeople and secondly a huge thank you.

Thanks Steve, It was a fast efficient professional service. Rachel was brilliant and a pleasure to deal with. Kind regards, Alicia

Hi Steve, From the very moment on sunday evening when we completed a quote request on your website we were really pleased with the potential of having such a nice car and ultimately hassel free motoring. The very next morning and just after 8am we received a reply from Anissa with a really competitve quote and some excellent information around next steps in the whole process of completing the finance application down to estimated delivery time of the car. This put our minds at ease as we are first time leasers! So we were quite anxious around how it all works and the pros and cons etc. I have to say that the level of customer service which we received from Anissa was out of this world. She communicated clearly and concisely and the timeliness of her replies and the level of professionalism has certainly resulted in fleetprices gaining a customer for life. We have been truly blown away with the service and are over the moon with the car. I have advised of a slight paintwork scratch to Anissa this morning and am awaiting a reply but this has not impacted my views of the service which we have received. We are very happy customers and have shared your website with friends already who are looking for similar deals. Well done!! Regards Matt and Jodie

Paul/Beverley I have just taken delivery of my new VW Touareg and I am delighted with it. Many thanks for making the arrangements so successfully for me. Regards Mike

I was very happy with the arrangements, delivery,etc. Look forward to enjoying the vehicle for the next 4 years

Absolutely fantastic and very quick service, My advisor Katherine was without doubt the most patient and understanding individual and got right to the heart of what was required. Her perseverance was legendary and the aftercare service faultless. There is simply no contest to Fleetprices Compared to other leasing companies we have used. A very personal, comprehensive and value service

Hi Rachel, Just to let you know, I'm delighted with the car. The timing of the delivery was superb, I was off work with our house move, It turned up at 8am on Monday morning just in time to take my 4 year old to school in it for the first time, which he and I, thoroughly enjoyed. I think the service that you have provided was excellent and I would definitely be recommending FleetPrices to my friends and colleagues. It was much appreciated.

HI steve the car took longer than I expected due to end of year plus VW were not the greatest at communication. However, Fleetprices and Leo did a grand job. Many Thanks Diane

Hi Paul/Beverley I have just picked up the car!! its brilliant thank you so much for sorting things out for me!! Have a word with your boss and tell him I think you should leave early today! Thanks again Helen

Hi Steve Thanks for getting in touch. I've had a really good experience and great service from your team. Leo was really helpful in checking out a number of different options for me and then once I'd placed an order, Katie was really good in responding to requests about delivery dates and she was really proactive. Leo called to check if received the car and I was happy with it. The service was really good and I'll definitely look to use you again when this lease is up and would happily recommend your team. Hope that's helpful, Lynsey

Great service and would definitely use again.

Dear Steve, many thanks to Fleetprices for arranging my new car. As in the past, the service I received from Anissa, Claire and Sara was super. You have an excellent team. Thank you again and best wishes, Paul

Hi Beverley Its a fantastic car, thanks for all your help. Delivery was excellent and the little citigo models are awesome to drive. Thanks again, looking forward to receiving the sat nav bits Jean

Another seamless transaction from Dave, three weeks from our first enquiry to the delivery day! Over the moon with the Car, we were a bit unsure on the colour but defiantly a good choice after seeing it arrive!

Steve, Rachel looked after us very well, as she always has. Cheers Jon

Hi Steve, apart from delivery being 1 week late everything else was ok. You did provide a hire car in the interim. Communication, response etc. Very smoot & operator friendly system. Yes we would like to take advantage of the GAP insurance, if someone could send me a proposal / invoice Best Regards Alex Nicol

Fabulous service and regular updates from start to finish. The whole team work seamlessly.

Hi Steve, The delivery indeed did go smoothly and the help received from the support team was greatly appreciated. As usual Leo was a great help in getting the deal through! Kind Regards, Simon Albiston

Hi Rachel Thanks for the mail. The vehicle arrived on Wednesday and is awesome! Thanks for your help. Regards Julia

Many thanks for a smooth delivery of the car, I am very happy with it. The credit checking was a bit long winded, but I guess you can't be too careful these days. Kind regards Tabitha

Dear Craig/Beverley The new car arrived safely just before 8 this morning, I am delighted with it. Thanks for your help, courtesy and efficiency over the last few weeks. The delivery man said the in due course you will send me the vehicle registration docs together with any other paperwork relevant to the purchase. I may well be in touch with you again in about 34 months to discuss another lease contract!! Kind Regards to both of you and take care Peter F

Car is good and everything went so smoothly. Great service and very well informed during the whole process. It was very easy and very happy with everything you guys did for me.

Hi Steve, Thanks for getting the car sorted for me! Not sure if Paul mentioned but I originally had a lease arrange through another leasing contract hire Company, after they didn't send me the paperwork causing one delay the car then came in without alloys which meant they would have to start the whole process from scratch, adding another 3 weeks onto the 3 weeks I had already waited, I was borrowing my sisters car which was for sale so was panicking when it all fell through!!! Anyway my boss found Fleet Prices and they managed to arrange me a car within a week! Paul Phillipson was fantastic, he communicated well and contacted me after each email to make sure I had got it! I would definatley come to you again once this lease is up. Thanks PS Beverley has been very friendly too! Makes dealing with companies so much nicer when people actually communicate properly :)

Dear Steve Thank you for your email. I am extremely happy with the car and commend all your staff for making the whole process smooth and trouble free. I would have no hesitation in recommending Fleet Prices for your friendly and efficient service. Big thank you to Ashley for his help and clarification with any questions I had. I must thank the delivery driver too for his communications regarding the delivery. Many thanks Fiona Maclachlan

Excellent 5* Customer Service and great low cost lease prices!! From start to finish the customer service and communication from the all team at Fleet Prices has been exceptional. I was so impressed in fact that I have just ordered a second car from this company. The ladies in the back office have also been great and very professional - no complaints whatsoever!

I was very pleased with the service from all at Fleet Prices when choosing and ordering my new car. Any queries I had were responded to quickly and I was kept fully informed of the order status throughout the order process. This is the second time I've used Fleet Prices for a vehicle and I dare say it won't be the last!

Great experience. thank you Leo. Good Job! Regards, Neil

Hi Anissa, Just to confirm that the car was delivered this morning. Pristine condition and everything that I had expected. Great looking, excellent quality and a fantastic drive. I'm still working my way through all the different settings. The only negative feedback would be that I wasn't given a delivery time. So I was taken by surprise to arrive at work at 8.15am to see that the car had been delivered and our Security Guard was moving it to a parking bay. Fortunately, myself and Dennis share an interest in cars, so he was more than happy. It would have been nice to know so I was in work for delivery though. Finally, I wanted to say thank you to you for your prompt, efficient, friendly and polite service. It's been a complete delight dealing with you and Fleetprices. As someone working in customer service I think I know excellent service when I receive it - and I've definitely received it! Thank you for all your assistance and hope to deal with you again in 4 years time. Kind Regards, John

Dear Beverley I received the car this morning and am extremely pleased with it. Thanks so much for all your help and for making this such a pleasant and easy experience. Regards Greg Milne

Thanks for your email. I’m very happy with how everything has proceeded. Your team has all been extremely helpful every step of the way and has kept me fully informed. I will definitely be recommending you to anyone who I know who will be interested in leasing a car!

Hi Steve, I am emailing to give some feedback to yourselves and more specifically for the lady I dealt with, Anissa. The whole process was smooth and Anissa is a really nice lady. So helpful and approachable, always being understanding, acting urgently on my behalf and keeping constant communication throughout the order process. One of the nicest customer services representatives I think I've ever dealt with. She's a hugely positive example to your company and certainly deserves praise for her pleasant demeanour. My remembrance of her 'pleasantness' is what made me come back to look at ordering another vehicle this time round! So thanks to the company and especially her. I hope you'll give her the praise she deserves, she does a very good job. Kind regards, Lewis

Hi Rachel, Just wanted to say thanks for all your hard work getting this sorted. The car arrived today and it is fantastic and even better than I thought it would be. Hope you have a great Xmas and happy new year. Thanks, Barry

Yes, the car arrived on Saturday and feedback from me would be how helpful the delivery man was - excellent service. The only thing I'm unsure about is how to book a service or tyres etc, when the need arises, presumably there is a central number somewhere rather than just booking it in with the local dealer myself? Once again, thank you so much for your excellent service. Its so nice, I don't want to drive it yet! Best wishes, Louise

Steve the whole experience has been good from Leo to Claire on the support team,Iwas kept in the loop at all times.So I have been really happy,one issue slightly spoilt it,The Evoque was delivered at 8.30am and I was told the Tiguan was a first job for the pick up driver,obviously I wanted to go out and drive my new car but couldn't as I may have missed the pick up of the Tiguan.I called the company at.11.30am and was told the driver would be with me within a couple of hours.At 2.45pm I called again and was told the driver would not be with me until between 5 and 6pm.I was due in work at 5pm so I had to wait for my wife to come home and give her the Tiguan keys,The guy turned up at 6pm.Apart from that all was fine the Tiguan was spotless no charges,whoever gets the Tiguan will get a lovely motor. Best regards Phil Morris

Steve An excellent experience and everything went according to plan Thanks Mike

Many thanks for the email below. We source GAP insurance via our broker for the whole fleet. As regards the smooth delivery, it was just that. It turned up on the correct date, on time and in a good clean condition. In addition, the service we get from Leo on an on-going basis is excellent! He assist us fully all the way through from quotes stage to delivery in a professional and knowledgeable manner. Makes fleet management here at HYDROP a lot easier. Many thanks again

Dear Steve Thank you very much for your email, i am really pleased with the services and the delivery of my car! I have only good comments to say for the overall experience! Leo's services and help were excellent, he provided all the clarifications and re-assurance I needed and helped me take my final decision. The only comment i have is that during the waiting period i had to 'chase ' the supporting team for updates and status of delivery! But that wasnt a major issue! They always replied minutes after my emails and being very helpful! The delivery of the car went very well, car arrived in excellent condition the gentleman who deliver the car took the time to explain its functions etc! I am very happy with my choice of this car and extremely pleased with your services! Thank you very much and be sure that i will definetely recomend you at sny chance! Best Regards Dimitra Pantazi

Hi, Yes everything as great and the delivery person was really helpful. Thank you for your help, you will be the first port of call for our future cars! I think I may have to go with a Mercedes next time! Regards Danny

Thanks Steve, The delivery went very smoothly and I am very pleased with the car. This is the second car running where I have used Fleet Prices and on both occasions I have been very pleased with the service. If I require another lease in the future, Anissa will certainly be the first person I call. Regards, Matthew

Fantastic service from start to finisH! Fleetprices did all the hard work for me when I was looking for a new car and a great deal. Nothing was too much trouble! Have already recommended Fleetprices to friends and colleagues. Special thanks to Dale for all his hard work!

Good Evening and thank you for your email. Before receiving a call back from Fleet Prices, I had been into many garages. My experiences of going into garages was awful! I was laughed at for saying that I was looking to pay a low deposit and rental due to the budget I had. A salesman from VW actually laughed and said 'We don't sell them without engines or wheels, although you could make a hole under the drivers seat and put your legs through and run!' Another garage who were preparing a quote for PCP scheme on a C1 were avoiding telling me the interest rate and trying to hide behind the flat rate. When I finally got the interest rate out of them it was 15% APR. I found in all the garages if I asked a question I could not get a straight forward answer! However, my experience with Fleet was totally different. If I asked a question, I got a straight quick answer. The process was great from the start to finish. I would definitely (and have) recommended you. Many thanks Naomi

Good afternoon Steve, Thank you for contacting me. Firstly I would like to say that I am delighted with the car and the process from my first contact with Anissa through to delivery has been excellent. Each step of the way has been explained very well, when I was asked to complete the paperwork and required forms, this was all clear and any questions I had were taken care of very efficiently by Anissa. I did get a little frustrated near the delivery as the date seemed to fluctuate a bit, however on reflection it was pretty much on the proposed delivery date and your staff were being open and transparent with the updates. The car did seem to sit with the supplier for 2 weeks before they could give a slot to deliver which was again frustrating but the chap who delivered the car (Phil) contacted me the evening before to confirm the time of arrival and called again first thing in the morning to advise he was 45 minutes away, so that was very smooth. Overall I am delighted with all of your staff, Anissa in sales and the girls in the support team, Rochelle, Rebecca, Rachel, Amy, Claire, Katie who all kept me regularly updated and were fast to answer any question that I had. Kind regards to all Charlie

Hi Rachel Everything went fine yesterday, was impressed with the delivery driver who took the time to explain the features on the car. As you say, now very much enjoying the car. Thank you for your help with this, the service has been excellent. Best regards, Chris

Hello Steve, Great service and James was brilliant in helping me get the car I wanted. Below is the text message I sent to James on Wednesday; Hi James, Just a quick message to say that my Seat Leon was delivered today and both my wife and I absolutely love it. I would like to thank you very much for helping me when I first made an enquiry, and all the assistance you gave to me when I was asking for information on different cars/models. Thanks again James, Best regards, Andy MacDonald

Hi Anissa, Delivery was perfect & very happy with car - thanks for your help. David

Hi Steve Thank you for your email. I have been extremely satisfied with the service received from Mike Tibbs in helping me find my vehicle. He went the extra mile from start to finish and was always at hand with any queries I had about my contract. The delivery of my vehicle went to plan and was delivered on the day I was advised with a courtesy call off the driver who was very nice man. Thank you for helping me lease my oerfect motor and would highly recommend fleet prices to any family and friends. Kind regards Liz

Thanks Anissa. It was all good, delivery was fine and happy with the car. Appreciate your assistance with this, we’ll no doubt speak in a couple of years when it needs replacing… Cheers Michael

Hello Steve , Just a quick line to let you know how impressed I have been with fleet price services. From day one I dealt with Elena who was very proffesional and nothing was too much trouble for her, she kept me informed throughout the process up to delivery and was a pleasure to work with. This was my first time purchasing a lease vehicle and have been very impressed the way it has been dealt with by Elena and your company. I would have no hesitation in recommending yourselves, and I will certainly use you again in the future, thank you once again Tony McAllister

Just to say in the main I found the whole process was handled very well by Anissa was a fluid delivery date but I understand that was VW but I will using fleet prices again when this current lease is due to expire

Hi Craig, Yes all delivered smoothly, very happy. Regards Lee

Hi, just to let you know was very happy with all my dealings with fleet prices during the process of leasing my first car. I corresponded with Mike Tibbs from the start and found him more than helpful with any questions I had and was very informative in letting me know how things were progressing during the time between ordering the car and the delivery of it . I would not hesitate to recommend fleet to anyone I know who are looking to car lease and will be looking to forward to using you again at the end of my current contract. Kind regards Simon Dawson

Dear Beverley I just wanted to say how delighted I am with the car! I love it! Thank you so much for all your help over the last few months and for arranging delivery to Liverpool airport last week. Everything went smoothly. All the best Beverley and thanks again.

Got the car on Dec 28th. Very pleased with it thanks. Looking forward to doing further business with you. I have 4 cars in the family, all leased. This is my first encounter with Fleetprices, and it has been a very positive experience from end to end. So when my other lease arrangements expire (first one ends April 2018) please get in touch (couple of months before ?)... Thanks again, and I wish you all the best for 2017.

Hi Anissa Thanks for the voicemail ,Sorry I missed your call earlier. The car was delivered yesterday and everything went well. Thanks a lot for all your work in getting this sorted, it is very much appreciated. Kind Regards Richard Ryan

All went well, no problems. Thank you to all your staff for the help that they gave. Kind regards, Jill

I would just like to say the whole service from start to finish has been excellent. Chris, the support team and the gentleman who delivered the car have all been extremely helpful and friendly whilst maintaining a professional approach. Any queries I had were answered and dealt with promptly and effectively. The new car is fantastic and I'm really pleased with it. I look forward to dealing with you again in three years when the lease is due for renewal and you will come highly recommended to anyone I know who is considering leasing a car. Thank you

Hi Anissa I am great thank you and so is the car. It is lovely and effortless to drive - always had a manual before. Really impressed with look of it too, a beautiful car, thank you. The delivery guy, Keith, was great and showed me round all the bits that I was unsure of too. Many thanks for everything. Kind regards Heidi

Great service. Kept coming back with options based on what I wanted and finally a very good deal. paperwork and delivery all very easy to deal with.

Hello Steve I am very satisfied with the service I have received from Fleet Price to date thank you. Elena is always prompt in responding to emails and has always been able to answer all my questions. The delivery also went very well. The delivery driver contacted me an hour before the car delivery as promised and showed me round the car etc. on arrival. It is just unfortunate I’ve not even had the car one week and it is now in the NISSAN local dealer as the engineer warning light came on over the weekend. The reason I got shot of my previous car was because of its unreliability and the fact is was in the garage more than it was on the road. I just hope this car is not going to be the same. I do however appreciate you and Elena’s support and help this morning when the Nissan Dealer were unable to verify the car. Kind regards Joanne Dunn

Thanks Jay I really appreciate all your help with this and communication has been superb. I will certainly be recommending you. Kind regards Paul

Hi Steve Apologies for not getting back sooner. I am now back in office ( albeit night shift ! ) I would like to emphasise the whole experience I had through Fleetprices ( and with Mike ) were professional. Friendly, concise and I was always kept informed in the process of the order/delivery etc. The dealership have also been very professional and detailed in the order and delivery. I have insurance sorted for the vehicle but I thank you for your recommendation, I may visit on renewal next July to see what deal and benefits that is on offer. I am very pleased that I came to Fleetprices for my car ( I was in fact ready to go ahead last year but instead purchased a second hand vehicle ) as I done extensive research on line but was always drawn back to your website and on the moment I first enquired I was delighted that I did choose your company. I will obviously be looking again in 2 years time on renewal of contract at what offers you have then J As for the car, DELIGHTED. It’s a beautiful car and I am ( as well as my partner ) over the moon and glad I choose the Cactus. Please feel free to keep in touch throughout my contract hire period and I will certainly respond. If no need to contact me at all, I will be contacting you in 2 years time to see how I go about renewal J Regards John

The car has been delivered on perfect time. Everything went smoothly from start to finish and we are very satisfied with the professional service that you provided and in particular Chris Greene's help and quick responses in handing our initial enquiry, questions and the appropriate paperwork. We would definitely recommend Fleet Prices and will be back gain at the end of our current lease contract. Kind regards Mark

I have been dealing with Natasha hole from the beginning of the contract procedure to get the car and she has been very helpful all the way through. So please commend her for helping me as I really appreciate her support with this.

Pleased with the car and the service has been great.

Good Morning Anissa I hope you had a good holiday! The delivery went well, the driver was polite and helpful, Took a little longer than expected, but wasn’t his fault due to an accident and traffic on the motorway (I know that well). The car looks very tidy and as expected, Thank you for your assistance thus far, In summary, an efficient and pleasant experience J Kind Regards Mohammed Shakeel

Hi Anissa, Sorted thanks! Thanks for your help with this, I’ll push any other colleagues in your direction should they be in the market to get a new car. Best regards, andrew

Well, I have been impressed by your client servicing. It’s not often that a) you get to talk to a real person. And b ) they go out of their way to ensure their clients are satisfied, I would employ you into my team - so well done Dale

Good Morning Thank you for your email. We are delighted with the vehicle, everything went smoothly with delivery. Thank you again. Helen