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Just to confirm the car arrived on Friday as arranged. Really pleased with the car. I have been delighted with the whole process from start to finish. Both Elena initially and then Jay have been faultless in terms of communication. It is great to receive regular emails just to keep you updated. I have already recommended your company to others.
I will be in touch in a few years time to arrange my next lease.
The service from fleet prices was very good. I have no complaints and am due to take delivery of my car in about 3 weeks
Thank you for the email. I am very happy with my first Honda.It's a beautiful car and something completely different to anything else on the road.
Having had to cancel a previous lease order with a different company due to their poor customer service I found Fleetprices where definitely a cut above.
I found the process went smoothly from the initial conversations with James (who was very helpful and patient) right through to the Support Team who kept me informed all the way.
The only comment I would make is I assumed that the car would be delivered on a flatbed and not driven to me so the car had mileage on it already. It's not a criticism just more of an observation.
Fleetprices admin fee is quite high compared to other lease companies however that is made up for with fantastic customer service.
I received my car this week and I'm very happy with it. I am just writing to say how grateful I am for the excellent service you and the team provided me. The information that I got sent via e-mail from the support team was absolutely first class. Very clear and very informative. Every step of the process I was given information and kept fully up-to-date and that was much appreciated. Can you pass my thanks on them to me please. And thanks to you as well, you couldn't have been more helpful.
Will definitely contact you again when the current lease runs out.
Thanks for all your help.
Apologies for the late reply. The new car is great, I was picked up at the station promptly and was on my way back to London within half an hour. I was pleased with the service I received overall, thank you very much for your help with the contract and the prompt replies to all the queries I had.
Received delivery of our Nissan duke today and just wanted to say a big thank you to Leo for all his hard work , the car is great and got it even earlier than expected , would recommend this company and especially Leo many thanks
I am very happy with the service I received with regards to a renewal. It was all very easy and was dealt with efficiently and smoothly.
Many thanks for your email. I would like to say thank you to yourself and Elena for your help in obtaining our new car. The hand over went really smoothly, and the driver arrived just after 9 am on the morning of delivery.
We are very pleased with the car and getting used to driving it now. We would like to thank Elena for all her help over the last few months.
Firstly, thanks for the email. I am very happy with the vehicle. One issue, I am assuming that my tax disc will arrive directly to my address? Please confirm.
I found the entire process from choosing a vehicle and to final delivery very efficient and professional and would highly recommend Fleet Prices to anyone considering a contract lease vehicle. The highly competitive prices clearly do not come at the expense of customer service, which was exceptional throughout the process.
In particular, Paul and Beverley were very helpful in organising my vehicle as quickly as possible, and I was kept up to date with developments throughout; by email, and by phone which I really appreciated.
Service from your end in terms of the calls and mails was excellent. Rochelle (and others) were great when we had the “log incident” when it seemed to be me versus the dealer, so that support was much appreciated.
Katharine was great during the initial setting up process and her response times are second to none. I haven’t seen a better deal on the car yet either, so I would certainly come to FP again if we go the leasing route next time.
* Prices correct at time of publication and are subject to change at any time. We can introduce you to a limited number of finance companies. You must be 18 or over to apply and finance is subject to status. Failure to maintain payments may result in termination of your agreement and the vehicle being returned. This could affect your credit rating and make it more difficult to obtain credit in the future. Prices are based on a contract hire product and you will not own the vehicle at the end of the contract. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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