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Hope you are well.
Just to let you know that the BMW was delivered as promised. The delivery man was very friendly and helpful. And the car looks superb. Everyone loves it! The vehicle reg even has my initials!
I would like to thank you for all your help and hope to be acquiring more cars from you in the future.
I am very satisfied with the service I have received from Fleet Price to date thank you. Elena is always prompt in responding to emails and has always been able to answer all my questions. The delivery also went very well. The delivery driver contacted me an hour before the car delivery as promised and showed me round the car etc. on arrival.
It is just unfortunate I've not even had the car one week and it is now in the NISSAN local dealer as the engineer warning light came on over the weekend. The reason I got shot of my previous car was because of its unreliability and the fact is was in the garage more than it was on the road. I just hope this car is not going to be the same. I do however appreciate you and Elena's support and help this morning when the Nissan Dealer were unable to verify the car.
It went very well thanks. The delivery guy was very helpful and explained everything. We're very pleased with the car. Thanks for all your help!
Thanks for the email below. Rachel did her best to find and supply a vehicle that was required to our spec as soon as she could continually communicate with me with regards to updates.
The said vehicle was delivered on time and the driver was very courteous.
> This is the first time we've leased so the process was completed new.
> From the initial contact with Anissa to the delivery of the car I received constant updates from the sales team who were first class throuought.
> The gentleman who delivered the vehicle took time for me to check the car &was most courteous.
> I've received follow up emails from Anissa ensuring I was happy with the car which I thought was great customer care!
> With reference to GAP insurance ,looking at the agreement with the leasing company they seem to cover GAP within the contract.
> I'd definitely recommend your company & look forward to another car from your company.
> Kind Regards
Thanks everything went smoothly, car delivered promptly on agreed date.
Very happy with my experience, would use your company again when the contract comes to an end, found the service to be excellent and friendly. Leo was excellent in helping with the few issues we had and a thanks must go out to him.
Thanks for your email. I have set out a testimonial as follows:
This is the first time I have used the personal contract hire route to acquire a new vehicle. I would have no hesitation in recommending Fleet Prices to anybody thinking of doing the same.
From my initial enquiry through to delivery of the vehicle, the process was simple and easy to follow. Thank you to Leo and Jessica who provided regular updates on progress all the way through to delivery. The car was delivered on time and at the quoted rates.
Everything went very well with the delivery. My only complaint about the process was the time it took to complete. There was a couple of weeks lost due to finance paperwork. I already took the gap insurance.
I am more than happy with my car and my experience leading up to its delivery.
When I first decided to lease rather than purchase I contacted several companies for quotes on various cars.
Fleet Prices quotes were comparable with most of the others but what made me decide to use your company was the attitude of your staff.
Paul Phillipson in particular was very patient and helpful while I was trying to decide which car to get – many changes of mind!
Once I had decided and filled in the required paperwork Jessica Taylor made the delivery side of things completely stress free.
I will recommend – without reservation - Fleet Prices to any of my family, friends and work colleagues who are considering a personal car lease.
I'm delighted with the entire lease process...from start to finish. The assistance and advice I received from James Durrant were key to my decision in going for a lease deal...as was the price which your competitors could not get close to! James was always easy to reach and never tired of my endless questions. Once I had agreed to lease, the further assistance I received from the Support Team was invaluable. My car was delivered months ahead of schedule and is a joy to drive. I would not hesitate to recommend your company to family and friends.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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