BVRLA Membership NO: 2008
Tweets by @FleetPrices
Please select from the menu options to search our website for our latest deals or alternatively call FleetPrices.co.uk now on 0800 097 0897 and speak to one of our leasing brokers who will be pleased to help.
Regarding the ordering and delivery of my new vehicle I would like to thank all involved with the professional and prompt requests.
I would certainly recommend your company if any person was looking to finance a motor vehicle.
Also regards to the driver who delivered my vehicle for his professional and friendly attitude.
The car has been delivered on perfect time. Everything went smoothly from start to finish and we are very satisfied with the professional service that you provided and in particular Chris Greene's help and quick responses in handing our initial enquiry, questions and the appropriate paperwork.
We would definitely recommend Fleet Prices and will be back gain at the end of our current lease contract.
Everything went well, car is fantastic. Everything I wanted and more.
Everyone was great and really quick at answering any questions I had, no matter when I emailed them through.
Everything has been great and the car is incredible. Your team has been fantastic throughout the process. Even when just offering advice regarding my current lease going back.
Would recommend you to anyone and already have to all of my friends that are looking at leasing.
Yes the car was delivered as planned on thursday the 26th and am very happy with it.
I did contact Black horse finance as I wished to know the dates when payments are expected etc,but they advised I will receive an invoice detailing this in due course.
Overall I am very satisfied with the service your company have provided me keeping me updated with the progress of the vehicle, and i will not hesitate to recommend fleet prices to my friends.
Hi Steve - many thank for your email. Very happy to provide feedback.
I have nothing but praise for Anissa, exceptional service and such a pleasure to deal with. Nothing was too much trouble for her, despite my numerous questions. She was able to offer a fantastic lease price for my new BMW 428i via Arval, which was far more competitive than I was offered from my local dealer. I look forward to ordering again with Anissa next time round when my lease is up for renewal.
CJ Automotive (Steve Hunt) has also been excellent, very efficient and a pleasure to deal with. It was no issue to deliver the car on a transporter (which itself was a brand new 15 reg!), as I requested. Anissa did me a big favour with that.
Arval UK themselves were far too slow to produce my finance documents, meaning that the car had to sit at the dealers for almost 2 weeks due to my cooling off period. That's acceptable given the busy month of March and Fleetprices have no control over this I assume.
My main criticism, however, is with Greenbower BMW, the local dealer in Wales who supplied the car. When the transporter driver arrived having driven from Warrington, the car was not ready and had not even been valeted, no number plates fitted, etc, despite them having had the car for almost 2 weeks. He was forced to wait for 2 hours until it was ready, so he didn't get to me until almost 7.00pm. The driver was great and apologised for the delay, but the car was filthy. It had simply had a jet wash and not even been hand dried. Even the tyres weren't dressed and the non-BMW car mats had been fitted, with the BMW fitted ones still in the plastic bag in the boot!
Anissa was great about it and immediately referred the matter to Steve Hunt at CJ Automotive. He agreed that I should get the car professionally valeted at his expense without hesitation, which was done yesterday by Carey's at a cost of £90. The valeter said there car was still covered in glue from the white protective factory coverings, the carpets were dirty and the paintwork was covered in water marks, wax spots and general dirt. He did a brilliant job over 2 hours and the car is now stunning! The paintwork is perfect!
There must have been a communication breakdown for Greenbower BMW to mess up so badly. To deliver a £40,000 car, after the time I was made to wait due to Arval's delay, in the way they did was very disappointing and tarnished the delivery after 4 months of waiting.
Inside the car, one of the speaker tweeter grills is scratched. Once again, Steve Hunt is dealing and has been great once again. Fingers crossed this minor issue will be resolved.
The car is awesome in every way and I am so pleased I went with the 428i. It's leagues ahead of my previous 2 C-Classes.
Many thanks once again for the excellent service from Anissa and Fleetprices. Well done!!
Hi Steve, it's all gone very smoothly thanks - right through from the initial enquiry. Andy was really helpful and personable and responded quickly to any questions. The admin team also kept me updated all the way through. Altogether a very good service.
Many thanks for all of your help over the last few months.
Thanks for the follow up email.. The service I have received from yourselves has been very good with great communication throughout. Chris never got fed up with my numerous questions and always provided me with the answers in a quick and informative manner. Delivery was made within the set time scale. My only slight and it really is slight moan would be that the car was driven to me and not brought on a transporter ( I was under the impression it was arriving on one). It wasn't delivered from a local dealer either so had travelled some miles b4 arriving L. The car itself is lovely and we are very happy with it. We will not hesitate in recommending Fleet Prices to friends and family.
Delivery went well and I'm very happy with the car.
Thank you for all your help and regular updates over the last couple of months keeping me posted.
I'd definitely recommend you if friends and family are looking in the future.
Thanks for the email. Everything has been fine upto the point of delivery but unfortunately the car was delivered with a scratch which was pointed out and recorded with the driver. I believe your customer service team and Leo are arranging for it to be repaired via the supplier?
Apart from that I'm really happy with the car and the service provided by your company.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 0800 097 0897
F: 0330 606 2619
535 Liverpool Road
Registered Office : Fleetprices.co.uk Ltd, 3 Manningford Court, Ince, Wigan, Lancashire, WN3 4JF
| Registered in England & Wales with company number : 6774890 | Data Protection No : Z1757197 | VAT No : 946297970 |
FleetPrices.co.uk are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 656734
Fleetprices.co.uk is an Appointed Representative of AutoProtect (MBI) Limited which is authorised and regulated by the Financial Conduct Authority for Insurance Mediation FCA number: 312143.
Copyright © 2018 FleetPrices.co.uk, All rights reserved.