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Two successful completed leases with yourselves and the third starting.
Appreciate the note on gap insurance, will look into it later this month.
Hi Steve - excellent service throughout so thanks very much. Will be in touch if any probs.
Yes it arrived safe and sound thank you. It's excellent.
Just wanted to let you know our new car arrived yesterday and it's fabulous!
Thanks for all your help.
Have a great weekend,
Thank you, the car arrived on time 12.30 after being given a PM time slot, as I had the day off I drove out to the peak district, and the Queen was at Chatsworth , didn't she her, but had a pub lunch. The car is great but takes a while to get used to all the gismos, the park brake was a little awkward and not fathomed out the Stop Start, but think it might not be stopping because of the Air Con being on, these are both very different in the way they work compared to our Freelander.
Apart from delivery note I signed nothing more, so assume I'll be invoiced for the large upfront payment or that it will be taken from my bank in the same way as the regular monthly payments.
You have been excellent throughout the process and have handled the long process with excellent customer care, making waiting worthwhile.
Apologies for the late reply. The new car is great, I was picked up at the station promptly and was on my way back to London within half an hour. I was pleased with the service I received overall, thank you very much for your help with the contract and the prompt replies to all the queries I had.
Apologies for the delay in getting back to you but summer holidays have taken priority!
We took delivery of the VW Tiguan at the time & date specified. We received a call about the delivery the day before (& on the day too, if memory serves) to let us know when he’d be at our address. He was a very pleasant & courteous older guy (from Kendall, I think – sorry, can’t recall his name) and shared a cup of tea & a chat before he left.
So no problems at all and we’re delighted with the car. I’ve already mentioned your Company name to a few friends but none were actively looking to lease a car at the moment. However, I would happily recommend Fleet Prices in the future especially as I believe I got the best deal around at the time and I was kept informed throughout the whole process by Anissa Elmecheri.
Happy to say that everything went smoothly with the collection of the Fiesta and that we are very pleased with it. A good choice! Many thanks for your help and that of Allen Ford.
I have a friend who may be in the market for a small car on a lease arrangement similar to mine. Something like a Fiesta would suit her, probably an ecoboost 100 in Zetec trim, 5 door, delivery in January 2015 to Scotland, presumably Edinburgh. Could you see what is the best price you can come up with.
I don't normally give feedback, which is more down to my laziness than any other reason.
However I am still a firm believer that good service should be acknowledged.
I have been leasing cars for many years and 2 years I ago I came to Fleet Prices. The service then was first class and I remember being kept up to date with all stages of my lease. As they say people remember how you made them feel rather than what you did.
When my lease was due up I decided to come back to you and, although I did get a few quotes elsewhere at very similar prices, my interactions with Helen was the deciding factor. She is fantastic. She responded quickly to my emails and questions, and when we spoke a few times on the phone and it was so nice to speak to a real genuine person. Your lease process is very straightforward and in fairness anyone I've spoken to has been lovely and knowledgeable.
Delighted with my car also.
I have recommended you guys (and Helen) to my friends for their next lease.
Many thanks to Helen and your team.
Very pleased with my car. The gentleman who delivered it was very pleasant and went through the controls etc. with me so overall very pleased.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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