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Good Morning Anissa,
Everything went fine and he is over the moon with the car. It has been a great experience dealing with you. The service and attention we have received has been first class. I look forward to dealing again with you in the future.
All good thanks. Car arrived promptly when arranged with a good hand over.
Thanks again for all your help.
The service provided by both Paul and the Support Team was excellent. There were difficulties with the original order as the supplier could not provide a build date for the vehicle and Paul was able to secure an alternative at short notice and also found the best deal that he could. The support team kept me up to date at all times and were always extremely helpful when I contacted them. Any queries were always answered promptly by Paul and the Support team and I would have no hesitation recommending the company.
It has been a pleasure to deal with the Fleet Prices team because of their professionalism and attention to detail..
I have sent an email to both parties to thank them for their help.
As a business owner myself I understand the value of feedback, both good and bad, and will always speak as I find. I'm please to say I only have positive things to say about my experience with Mike and the team. During the process there were issues that cropped up and the vehicle had to be changed several times, ending with a selection from immediately available stock due to time constraints caused by a delayed delivery date. Mike has been incredibly helpful, patient and supportive with me as things have needed to change, and I changed my mind, and kept me informed throughout.
I would happily recommend Mike and will be contacting him when I need my next vehicle.
Good morning Steve,
Thanks for reaching out and following up. I am really pleased with the car and I have to say everything from the point of receiving quotes right through to delivery has been spot on. I would also like to give Mike Tibbs a specific mention, he was absolutely fantastic and went the extra mile for me during the quote and order process, he's a credit to your business.
I've passed details of Fleetprices on to a number of colleagues and know some orders have already been placed through them. I'll continue to recommend you.
Delivery went well yesterday and I'm very pleased with the car. Thanks to all your team, it's been very straightforward.
(Daniel is the good looking one who set the wheels in motion)
I'm very happy with my new juke! From beginning to end the communication with fleet prices was excellent.
Andy was friendly and explained all the different options available to me and regularly updated me on the progress.
The delivery driver explained all the different functions the car had and was also very friendly.
I wouldn't have any hesitation in recommending fleet prices to my family and friends.
The service from Fleet Prices was superb throughout. Queries were answered promptly and I was kept fully updated from order to delivery. The car was delivered on the date arranged by two very courteous staff from the supplying dealer. I'd certainly use Fleet Prices again and would happily recommend to friends and colleagues.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
I would like to say it was a pleasure to deal with all your colleagues at Fleet prices, especially Mike Tibbs and Claire & Sara from the support team.
Mike was very professional, and found me the vehicle I was looking for, at the price I was prepared to pay, and everything went smoothly, and I was informed all the way through, and was given an estimated delivery date, which was kept too. The car turned up on time, and it's a great drive
I look to do Business with you again, and will not hesitate to recommend you to my friends and family, if they are looking to lease.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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