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Many thanks for the follow up, I'm really pleased with my Nissan Juke, My family are quite surprised at how cheap its worked out for new car, all your staff have been really helpful even though I had my doubts with some of the paperwork. My wife will be speaking with you when her car deal runs out with Mini finance as the service I've had far exceeds that of the main dealer.
I had never used a car leasing company like fleet Prices before to purchase a car before, but the overall experience was very positive, from the initial conversations about make and model to the finance. I found that any queries that i had were answered very quickly either be phone or e-mail and issues were sorted out or reassurance was given about the process. the only real issue that i encountered was the time it took for the car to be delivered (this was partly down to me deciding on a car with different specification and therefore it had to be built) this is something i will have to look at closely once the current lease is running out.
Overall i was very pleased with the customer service and would recommend the company to others.
If you need anything specifically answered please don't hesitate to ask.
It's unusual these days to receive such great service - but that's exactly what we received from Ashley and the girls involved in your customer support.
Many thanks and we will definitely recommend you.
Just to say thanks for the first class service you provide. Happy to report I picked my car up last Friday and it's fantastic.
Look forward to doing business with you again in 2 years time.
All good with the car so far. It's a great drive and perfect for us.
I first spoke to Leo back in October and went through some options with him. I decided on the Touareg and the process was surprisingly simple. The interactive finance application was straightforward, and the approval process and actual ordering of the vehicle was completed in one day!
Leo was happy to answer all of my questions and it was never difficult to get hold of him by either phone or email. I never had to wait long for a response.
The car was delivered on the day promised, which did not change from first estimate in October to confirmation in early December. I was happy with this as the lead time given was true and realistic, no empty promises.
I will use you guys again and recommend your services to others.
The car is fantastic and the wife seems to be happy (always a good sign), Land Rover taking 9 months to deliver has been a dampener on the experience which will make me consider whether to use them in the future and lastly Fleet Prices have been a joy to work with, updating me when I've asked and making sure even with Land Rover messing about that I got the car wanted so thank you
I've sorted the GAP insurance
Received delivery of our Nissan duke today and just wanted to say a big thank you to Leo for all his hard work , the car is great and got it even earlier than expected , would recommend this company and especially Leo many thanks
Apologies for not getting back sooner. I am now back in office ( albeit night shift ! )
I would like to emphasise the whole experience I had through Fleetprices ( and with Mike ) were professional. Friendly, concise and I was always kept informed in the process of the order/delivery etc.
The dealership have also been very professional and detailed in the order and delivery.
I have insurance sorted for the vehicle but I thank you for your recommendation, I may visit on renewal next July to see what deal and benefits that is on offer.
I am very pleased that I came to Fleetprices for my car ( I was in fact ready to go ahead last year but instead purchased a second hand vehicle ) as I done extensive research on line but was always drawn back to your website and on the moment I first enquired I was delighted that I did choose your company. I will obviously be looking again in 2 years time on renewal of contract at what offers you have then J
As for the car, DELIGHTED. It's a beautiful car and I am ( as well as my partner ) over the moon and glad I choose the Cactus.
Please feel free to keep in touch throughout my contract hire period and I will certainly respond. If no need to contact me at all, I will be contacting you in 2 years time to see how I go about renewal J
No problems with delivery and happy with the service from all involved
Everyone very helpful and very pleasant.
Yes Thankyou. All great. Love the car, just adjusting to it. Thank you so much Anissa for all your help with it all. We really appreciate it. X
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