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YES it has been delivered a couple of hours ago and everything was fine.
Thanks a lot for your professional and great work.
I just wanted to let you know the car was delivered yesterday and I'm really pleased with it. Thanks for persevering, I think it's been worth the wait. It should also keep me out of your hair for 18 months.
I only have one question on the maintenance. I haven't received any information from Arval on how this works or contact details should any maintenance be required. Should they send me something?
I must say that all the staff that I have had reason to liaise with have been very helpful and professional without loosing their 'personal' touch. Any questions I have asked have been promptly replied to and answered. The delivery service was fine to the point where delivery arrangements were altered due to my unavailability.
Overall, nothing seemed too much trouble and it was a pleasure doing business with yourselves.
Hi Rachel, thanks for the message.
Very happy with the new vehicle, thank you. No problems at all with the service to date and the vehicle handover was excellent.
Glad to hear that you'll be keeping in touch and if I have any queries, I'll get back to you straight away.
All the best, and have a lovely Christmas!
Good Morning Anissa
I hope you had a good holiday!
The delivery went well, the driver was polite and helpful,
Took a little longer than expected, but wasn't his fault due to an accident and traffic on the motorway (I know that well).
The car looks very tidy and as expected,
Thank you for your assistance thus far,
In summary, an efficient and pleasant experience J
Car arrived nice and early on Friday. All ok with car.
Thanks again for all your help
Thanks Steve - all went as planned and 10/10 for all parties concerned from start to finish in the process.
Thank you very much for your email, i am really pleased with the services and the delivery of my car! I have only good comments to say for the overall experience! Leo's services and help were excellent, he provided all the clarifications and re-assurance I needed and helped me take my final decision.
The only comment i have is that during the waiting period i had to 'chase ' the supporting team for updates and status of delivery! But that wasnt a major issue! They always replied minutes after my emails and being very helpful!
The delivery of the car went very well, car arrived in excellent condition the gentleman who deliver the car took the time to explain its functions etc!
I am very happy with my choice of this car and extremely pleased with your services!
Thank you very much and be sure that i will definetely recomend you at sny chance!
I found the experience very pleasant. Anissa worked quickly to secure the vehicle I was looking for. Provided regular support throughout the process to speed up delivery and even called the day after I had the motor to make sure I was happy.
Since driving it I have noticed that the tracking is out. Would any VW garage take a look at this for me?
I have just taken delivery of my new VW Touareg and I am delighted with it.
Many thanks for making the arrangements so successfully for me.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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