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Just want to send a short email saying thank you for your time and effort spent helping me choose and keeping me updated throughout the whole process.
it arrived on Thursday and honestly it is an amazing car, in love it it.
Thanks again, and make sure your boss sees this for a pay rise 😉
I have just taken delivery of my new VW Touareg and I am delighted with it.
Many thanks for making the arrangements so successfully for me.
The delivery went as was expected with a phone call from the driver an hour before he arrived. The car looked fantastically clean.
I'm very happy the way I was treated by Fleet Prices with Leo letting me know of any problems throughout as I had been in the USA shortly before the new car arrived.
I have also been offered a day at Brooklands with Mercedes as there were a few problems with some of the paperwork. It was no problem to me but I am looking forward to going sometime in July.
This is only my second time leasing a car, so I am still relatively inexperienced. My first contact with Fleet Prices was through Carl Barton back in October 2017. I was first attracted by the prices for specific deals displayed on the website but, after talking to Carl, I felt he was very helpful and managed to get me a very good deal on the Skoda Octavia, which I ended up going for. Other companies I spoke to could offer similar deals but I felt Carl was far more engaging and willing to respond to queries so I opted to stick with Fleet Prices. He explained everything and took me through the initial steps up to ordering my new car. I specifically requested that my car not be delivered before April 2018, when my then current lease was due to end.
Throughout the subsequent months, I appreciated the mails keeping me up to date with the progress of my order and expected delivery dates. I always found the team helpful when I had queries.
In the run up to my current lease deal ending, I contacted Alisha (who had been sending me progress updates) to ask if it would be possible to have the Skoda delivered on the 28-March, the same day my current car was now booked to go back. It was quite late notice but she spoke to the supplier and managed to arrange delivery for that exact day, which worked out perfectly for me!
All in all a great and very straight forward experience. I found everyone I've dealt with very helpful and willing.
In 18 months time I'll definitely be speaking to Fleet Prices again to arrange my next lease.
Yes car arrived at lunchtime today and both myself and my wife are over the moon! It's better than we ever imagined. Thanks very much for all your help in making this a pleasant and easy process. I will be highly recommending fleetprices to all my friends and colleagues.
Once again thanks very much and hope to deal with you again soon
Apologies for missing your call and for emailing- unfortunately I'm chained to my desk all day and not able to enjoy the car! :( Only a few more hours left!
The car is fantastic- even better than what I thought, and the delivery was a painless experience, particularly Peter (the delivery driver) who was very professional!
I've been singing FleetPrices' praises all through the process, and have recommended you to everyone I know who is in the market for a new car. I will definitely be using your services again in three years!
I would just like to thank you all for your hard work and effort on helping me get the car.
Have a Merry Christmas and a Happy New Year! If you need to get in touch, please do not hesitate to contact me.
Thank you for your email. Very happy with the car, thanks.
I must say I have been really very impressed with the customer service from your company - Anissa has been amazing, extremely helpful, efficient and responsive at all times, I cannot fault the service at all. I would not hesitate to use you again or recommend Fleetprices.
Again, fantastic service and great communication regarding the order and its progress.
Driver very pleased with the vehicle
All round, great job !
Just wanted to say that the whole experience with Fleet Prices was great, I was always kept up to date with how things were progressing and everything was straight forward and clear.
The service from Fleetprices was super. All went smoothly. Order, finance and keeping me informed all great. Delivery process was fine. There was a chip on front nearside alloy that I noted on delivery form driver took. All I am concerned about is it getting worse. If you think I should take it in to get it checked I would do that. Personally I am not bothered about it but resale price may be affected marginally if it deteriorates.
All seems OK so far with the car. 10/10 for service and process.
I would use your company again if the car and deal fit my requirements.
Best regards to all involved
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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