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Sorry I could not get back to you earlier as I have been in a meeting with the directors.
The delivery went well and the car is what I expected it to be and it was worthwhile waiting for the extra features I wanted on it.
Thanks a Lot
Everything went perfect, the car was just as I expected and delivered right in time. I couldn't ask for better service and Ashley was great whilst ordering. This is the first time I have leased a car but I would recommend it to anyone.
Thanks for the mail.
The vehicle arrived on Wednesday and is awesome!
Thanks for your help.
Thank you for your email, I am very pleased with the mini countryman, delivery was very organised & efficient & Annissa was an absolute super- star, can't thank her enough for the way she looked after me. I was on the otherhand very disappointed with landrover's lack of customer service regarding the increase in payment's, but extremely pleased at how quickly Annissa found the countryman as a replacement vehicle and sorted the agreement out for me.
It wasn't my first choice of car but can quite honestly say I'm smitten with it.
Thank you all at fleet prices your customer values exceed expectations
Yes the vehicle was received on time and in great condition just that the poor guy delivering it had to come all the way from Yorkshire to my address to deliver it though he did compliment the comfort of the car.
Morning Anissa, everything was perfect on Friday, I had a good run out with the kids on Saturday in it and it's turning some heads in my street :)
Many thanks for the ease with which this was handled - my first lease car.
Yes the car arrived yesterday, all went well.
My wife is very pleased with it!.
Thanks for your help with everything :-)
Have a good weekend
Good afternoon Craig,
Thank you - we are very happy with both the vehicle and the service we received from yourselves.
Both Chris and the service team were exemplary throughout the process. I've been 100% satisfied with service and price. `Chris was both responsive and friendly in the execution of the sale – the right balance between polite and persistent – no pushy sale, no call every 5 minutes but just enough to keep things moving when I got busy. The after sales team have also been top notch with quick email responses and the right level of information.
All told, its been smashing, and I'm glad you dropped me a mail to let you know that was the case. I'll be in touch as I need to secure another couple of vehicles over the coming months.
I'm very happy with the car, it's the right choice for us at the moment and having had two Audis I'm glad I chose BMW this time around. I have to say that the whole process has been very smooth. Leo was patient at the beginning as we played the familiar additional options dance and in the end I think I got the spec vs price just right. Once the order had gone through and I was passed over to the support team things continued in a similar vane. The support team were knowledgeable regarding my order and responsive to all of my queries. It seems to me that decent customer service is a bit of an elusive trait these days, to find it in abundance with Fleet Prices was refreshing. There was a slight delay around the time of the finance documents but I think that was more to do with Arval not telling Fleet that they had received everything that they needed. The car was delivered clean and in perfect condition with 247 miles on the clock. It would have been nice to have put those miles on myself but that obviously would have required transport delivery. Maybe that could be an additonal option you could offer to customers if they required it?
Otherwise I really can not complain. See you in three years.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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