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Apologies for missing your call and for emailing- unfortunately I'm chained to my desk all day and not able to enjoy the car! :( Only a few more hours left!
The car is fantastic- even better than what I thought, and the delivery was a painless experience, particularly Peter (the delivery driver) who was very professional!
I've been singing FleetPrices' praises all through the process, and have recommended you to everyone I know who is in the market for a new car. I will definitely be using your services again in three years!
I would just like to thank you all for your hard work and effort on helping me get the car.
Have a Merry Christmas and a Happy New Year! If you need to get in touch, please do not hesitate to contact me.
The delivery went fine and the car's really nice.
The whole experience has been really good, in fact couldn't be better.
I remember when I initially contacted you and left a voice mail, you rang back almost straight away. Likewise almost every time I've spoken or emailed you, your replies have been almost immediate. At all times you gave me confidence in what you were doing, and I felt certain were acting in my best interest and that everything would be taken care of - which it was.
The car arrived at the agreed time today. The driver even jet washed it once he got near my home! He said it got a bit dirty on the journey. Very impressed. Also there's just under half a tank of diesel in it - which I wasn't expecting.
I wouldn't have any hesitation at all in recommending you, and will bear the referral incentive in mind.
Many thanks again for all your help.
I am very pleased with the car; it is exactly as ordered. Apart from one minor communication confusion I found your service and price excellent.
We have used yourselves now on three occasions and always received 100% excellent service.
We have already started communication with Anissa for the next car in May, as i find her service fantastic and would not go through anybody else.
Mr & Mrs Finlay
Hi Anissa. Yes. All good. Lovely car. Thank you
I was very happy with the arrangements, delivery,etc. Look forward to enjoying the vehicle for the next 4 years
Slick professional service, what we most liked was the honesty from Anissa and the regularly email check ins and updates.
To summarise this is our a lease service should be and we would use fleet prices again should the deal be right.
Anissa is a valuable asset and your colleagues at Nissan were also very good at replying to my queries and keeping us updated. To top it off the delivery driver Rod called me to arrange a convenient time 2days before, then he was on time, smart, professional and a friendly chap.
Excellent service thanks Anissa.
Everything went fine yesterday, was impressed with the delivery driver who took the time to explain the features on the car.
As you say, now very much enjoying the car.
Thank you for your help with this, the service has been excellent.
I don't normally give feedback, which is more down to my laziness than any other reason.
However I am still a firm believer that good service should be acknowledged.
I have been leasing cars for many years and 2 years I ago I came to Fleet Prices. The service then was first class and I remember being kept up to date with all stages of my lease. As they say people remember how you made them feel rather than what you did.
When my lease was due up I decided to come back to you and, although I did get a few quotes elsewhere at very similar prices, my interactions with Helen was the deciding factor. She is fantastic. She responded quickly to my emails and questions, and when we spoke a few times on the phone and it was so nice to speak to a real genuine person. Your lease process is very straightforward and in fairness anyone I've spoken to has been lovely and knowledgeable.
Delighted with my car also.
I have recommended you guys (and Helen) to my friends for their next lease.
Many thanks to Helen and your team.
In summary, the whole process from initial contact with Fleetprices to delivery of the car was first class. At all times we were updated as to how matters were progressing and we took possession of the car much quicker than anticipated. The vehicle is exactly as was expected. To be honest, we chose the car having visited our local Vauxhall dealer, but for whatever reason, they could not come even close to the final rental price offered by your company, so we are very pleased with the deal we received.
Many thanks again,
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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