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I managed to get the car out for a run about at the weekend and I’m absolutely delighted. The car was delivered as planned and it matches what I was looking for. I was going to go on to your webpage to add a thank you note to Leo for all his efforts. He patiently dealt with all my queries and I can only say that I found his attention and service to be first class.
Thanks again for all your help and I will be passing your details on to as many people that I can, and this is not a result of the your £50 offer.
First time leasing for me whole process was made easy and smooth by steve at fleetprices.Car was delivered on the day on time.very pleased with the service would not hesitate to use them again.cheers Allan
Yes - everything went smoothly after your kind intervention thanks.
Car duly arrived, on time and the delivery man was great.
I would recommend you to others.
With grateful thanks,
There was a error in my first order, 335d, where the price given to me was wrong and was not picked up until quite late in the process so we did not close. Leo helped through the issue and we agreed on the 435d instead, a good choice I think the car is much better specified than the 3 series and drives beautifully. Very happy.
The process once ordered was slick and easy and progressed without issue to delivery. The delivery was on time, very early in the day, and the off load was quiet and did not disturb my neighbours. The admin and communication was brilliant, I cannot praise Katie Buswell enough, she is a real asset to your organisation and I hope you recognise this with a thank you of some sort.
Price dependent, you will be the first on my list when the lease is done and I need another car and I will recommend you to others.
You did exactly what it said on the tin, answered all questions with an honest answer, no promises made that could not be delivered.
Kept in the loop with exactly what was happening. Many Thanks – even delivered car to the minute as programmed!!
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time â€“ this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
Thank you for your e-mail of 9 December and I apologise for the delay in my response. I was extremely pleased with the professional service I received from Peter. You continued to keep me up-to-date with a delivery date and everything went very smoothly. Thank you for your assistance in this. I would hesitate to contact you again to use your services in the future.
Helen and Keith Tate
Helen and Keith Tate
Thanks for the email.............car arrived 8:30am Monday morning........wife delighted,
not had a look in!!!!
The car was delivered on time and the service I have received at all stages of the process has been excellent. I have used Fleet Prices in the past and will use your company again in the future.
My thanks to Anissa and all the team.
It's amazing. A smooth transition :0)
Thank you so much for all of your help and expert assistance. You've been great as always!!
I'll be in touch in 3 years :0)
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