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I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
The car is great and I am very pleased.
The service from you guys was great, you kept me updated along the way, I never felt like I needed to chase you up on anything.
The guy that delivered the car was really pleasant and Caffryns should be delighted with him. He arrived in Manchester just after 7am, all the way from Brighton and he was more than happy to show me around the car and show me the controls etc.
In conclusion, all great. Thanks. John
Thank you for your email.
My liaison with Rachel was seamless from the beginning and she worked hard to get me the best deal possible which I am truly grateful for. Following the order Rachel has kept contact throughout and was always available to answer my queries when required. Rachel has provided me with her direct contact details should i have any queries during my contract which is comforting.
The delivery itself went exactly as planned and the driver explained in detail everything about the car prior to handing me the keys, he really was a lovely gentleman.
I am certainly enjoying every moment in the car Audi TT, it really is a beautiful drive and has definitely given me a great start to 2016.
I will definitely be using fleet prices again on future orders and have already recommend the company and in particular Rachel and the support team to my colleagues.
Hi Jessica / Anissa
My car came this morning and I'm over the moon, it's amazing!! Thanks so much for all your help
Again , another great deal and great back up service too. Vehicle arrived very quickly and the driver is really pleased with it.
Good communication from your team.
Soon to do more business with you guys – lots of cars to change so keep up the good work and good deals !!
Thanks for your answer machine message. Yes the car was delivered and I am very pleased with it. It's lovely to drive and very smart. Thank you for all your help and support in getting me to this point!!
I have spoken with Lee and he is hoping he will have space on a transport next week to collect the car. So fingers crossed that all happens.
Thanks again Anissa for all your help - like I said before I have really appreciated it. You are great at your job!
Steve the whole experience has been good from Leo to Claire on the support team,Iwas kept in the loop at all times.So I have been really happy,one issue slightly spoilt it,The Evoque was delivered at 8.30am and I was told the Tiguan was a first job for the pick up driver,obviously I wanted to go out and drive my new car but couldn't as I may have missed the pick up of the Tiguan.I called the company at.11.30am and was told the driver would be with me within a couple of hours.At 2.45pm I called again and was told the driver would not be with me until between 5 and 6pm.I was due in work at 5pm so I had to wait for my wife to come home and give her the Tiguan keys,The guy turned up at 6pm.Apart from that all was fine the Tiguan was spotless no charges,whoever gets the Tiguan will get a lovely motor.
Yes the car was delivered first thing this morning and everything went well. Thank you for asking
Just a thought when it comes to the service will I contact you?
Again thank you
Thanks for your email. Yes, I received the car on Friday and I love it.
Thank you so much for organising this for me.
With kind regards
Yes everything went smoothly regadring the delivery. I have been very impressed with level of service provided particularly form jessica who has been great, answered all querries promplty and her communication has been very good. as for GAP insurance i have already sorted that out on delivery.
Thank you both again
Kind regards Ian
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