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Just to let you know that the car arrived at 9.30 this morning :) it is lovely!! Just sorting out insurance etc.
Firstly, thanks for the email. I am very happy with the vehicle. One issue, I am assuming that my tax disc will arrive directly to my address? Please confirm.
I found the entire process from choosing a vehicle and to final delivery very efficient and professional and would highly recommend Fleet Prices to anyone considering a contract lease vehicle. The highly competitive prices clearly do not come at the expense of customer service, which was exceptional throughout the process.
In particular, Paul and Beverley were very helpful in organising my vehicle as quickly as possible, and I was kept up to date with developments throughout; by email, and by phone which I really appreciated.
Thank you for your email. I have to say I was delighted with the whole process. Sav who assisted me initially and helped me find the vehicle was superb. I would also like to give high praise to the two girls from the support team- Rochelle and the other was I think called Rachel.
My friends husband is looking for a lease car in the next couple of months and I have already recommended your company.
The car was delivered as promised and the gentleman that delivered it was very helpful.
All in all a fantastic experience and I have a fantastic car.
I will like to say that the procedures and the service was quite satisfactory.
Personally it was an experience of trust and reliable customer service.
I will recommend to anyone.
Thank you for your email.
We did take delivery of the Q3 on Friday 16th May, and my comments on the whole process are as follows.
I found all dealings with Fleet Prices to be efficient and professional, with an appropriate level of contact and communication throughout. This was handled by Carmel initially and then Ben – both of whom ensured we were informed at every stage of the application and delivery process. The delivery arrangements for the car were slick with a date being estimated for w/c 12th May and then confirmed as 16th May. The driver contacted us the night before and said he was aiming for 10 am and the car arrived slightly earlier than that.
All in all, we are extremely pleased with the service we received from Fleet Price, and the associated Audi dealership, and would definitely consider using your company again for future leases.
Sorry for not updating you sooner, particularly after you worked so hard supporting me and answering all my questions prior delivery
I have to say I am very happy with my new car. I always like to wash the car to check the car fully and get to know it.
The car is complicated and spent a while with the manual and still think I need more time to get to know it.
I have also used your web site to take out GAP insurance after you provided the link to me
I have to say you and Leo have offered an outstanding service and would not hesitate in recommending your company
I am confident if I need guidance during my contact term you will be able to support me
I would be happy to respond to any email for the the director of you company
Good morning Anissa
Delivery went well of the new car they were with us by 10 am.
I love it.
Thank you for all your help again with sorting this.
Sorry I didn't contact you over the weekend, I didn't have access to e-mails.
The car arrived and I am really, really, really pleased with it! Thanks so much for all your help.
Many thanks again
Thank you for your email dated 15th February concerning my car. It was delivered expertly by JCT600 driver John, who was celebrating his 86th birthday that day!
My whole experience with Fleetprices has been an absolute delight. From the first enquiry to James Durrant, right through to the delivery, I could not have had a better service. James answered all my queries and was not pushy at any time and put me right at ease. I was a bit apprehensive leasing for the first time and through the internet but I have to say it went like a dream. James managed to get me a better spec car within 3 weeks and even the same colour as I wanted!
After dealing with James your Support Team kept me in the picture throughout the ordering process and were very polite and informative whenever they contacted me.
The car is an absolute beauty, delivered by 8.30am on the day of delivery and John the JCT600 driver was an real character and did an excellent job bringing my car down from the north.
The car is brilliant and I am looking forward to my 3 years of motoring with it.
Many thanks again to all your staff.
Yes I have received delivery, it's a lovely car. I was kept regularly updated by Paul and Beverley and would defiantly use your services again and also recommend the company to other people.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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