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Thank you delivery went smoothly and all ok
I am over the moon with the car and the service that I have received from James at Fleet Prices.I think I will pass on the GAP insurance for now however.
Hello Steve, just wanted to give some feedback on my experience with Fleetprices. Mostly everything has been very good, the initial sales with Mike was very good i was then handed over to the support team this i was a little disappointed with, not many updates when there was something to update me on. I was told an expected delivery date but suddenly the car had been registered almost a month early but i had not been told of the progress. so that was a shame. unfortunately the car was delivered with the wrong wheels on which is still in a process of being sorted out, i would like to say that Mikes help with this problem ,i could not ask for more he would ring and update me even if there was no new information and reassure me he would do all he could. I would use Fleetprices again and would also recommend you.
Many thanks Jane Scott
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
Everything went well with delivery last week thanks. The car was delivered in good time and I'm really enjoying it.
Thanks for the mail.
The vehicle arrived on Wednesday and is awesome!
Thanks for your help.
Just wanted to say thanks for all your hard work getting this sorted. The car arrived today and it is fantastic and even better than I thought it would be.
Hope you have a great Xmas and happy new year.
Just to say in the main I found the whole process was handled very well by Anissa was a fluid delivery date but I understand that was VW but I will using fleet prices again when this current lease is due to expire
Thank you for your email
The car is fine thank you and my wife loves it!
Everything was very smooth thank you, a great customer experience and overall I am very happy.
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