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Slick professional service, what we most liked was the honesty from Anissa and the regularly email check ins and updates.
To summarise this is our a lease service should be and we would use fleet prices again should the deal be right.
Anissa is a valuable asset and your colleagues at Nissan were also very good at replying to my queries and keeping us updated. To top it off the delivery driver Rod called me to arrange a convenient time 2days before, then he was on time, smart, professional and a friendly chap.
Excellent service thanks Anissa.
Just wanted to express our thanks for the way in which you have served us. Thank you for being proactive, it's been quite refreshing to have that level of service.
Eddie & Trina
It's the first time we have gone with a contract hire arrangement for a car. The whole process through Fleetprices, was so much easier than buying through car dealerships.
The car arrived about 1 month earlier than expected. I was pleased to see it arriving on a transporter as we expected it to be driven from N Wales. The delivery chap was excellent as were all of the staff I dealt with from Fleetprices.
All in all, very pleased with the new car, our 6th Skoda over many years, and the service from Fleetprices.
The car arrived on Thursday. I got the first chance to drive it today. Its seems like a great car, and we are very happy.
All the best
Just to say thanks for the first class service you provide. Happy to report I picked my car up last Friday and it's fantastic.
Look forward to doing business with you again in 2 years time.
I can confirm I was more than happy with the service I received from yourselves, very professional and the price was the best I could find.
I will most certainly come back once this lease has expired.
Thanks for the email and sorry for the delay!
Yes i am extremely happy with the new car and was very surprised just how good it is!!I had to get used to the new handbreak! But apart from that it looks great, runs well and is a joy to drive!
Many thanks again
Hope you are well.
Just to let you know that the BMW was delivered as promised. The delivery man was very friendly and helpful. And the car looks superb. Everyone loves it! The vehicle reg even has my initials!
I would like to thank you for all your help and hope to be acquiring more cars from you in the future.
I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine.
I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful.
I hope Rachel is around in two years' time to find me another great deal.
The car is excellent and your service from start to finish was also excellent.
Quick, efficient and professional.
Huw Evans MSc
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