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Good Morning Steve,
We are really happy with the car, everything in the whole process has run very smoothly including the delivery. The whole thing has been stress free.
I'd like to say how good Anissa has been in the process keeping me up to date with all developments in a timely manner and always quick to respond to any queries I've had. Very good customer service.
If I know of anyone who wants to go down the leasing route I will quite happily recommend yourselves as a very good option
The delivery went fine and the car's really nice.
The whole experience has been really good, in fact couldn't be better.
I remember when I initially contacted you and left a voice mail, you rang back almost straight away. Likewise almost every time I've spoken or emailed you, your replies have been almost immediate. At all times you gave me confidence in what you were doing, and I felt certain were acting in my best interest and that everything would be taken care of - which it was.
The car arrived at the agreed time today. The driver even jet washed it once he got near my home! He said it got a bit dirty on the journey. Very impressed. Also there's just under half a tank of diesel in it - which I wasn't expecting.
I wouldn't have any hesitation at all in recommending you, and will bear the referral incentive in mind.
Many thanks again for all your help.
I used your company to lease a car for my wife last year, so then I recommended you to the company I work for to get the 3008.
In both cases I worked with your colleague Anissa Elmecheri and I found that she was very informative and prompt in all her responses. I enjoyed working with her and had no problems at all.
If the opportunity arises then I would be happy to refer you again to someone else.
In fact I already have another open quote with Anissa for my company car.
Yes received just after 8.30 this morning !
Thanks for your and Paul's assistance on this.
Hope you are well.
Just to let you know that the BMW was delivered as promised. The delivery man was very friendly and helpful. And the car looks superb. Everyone loves it! The vehicle reg even has my initials!
I would like to thank you for all your help and hope to be acquiring more cars from you in the future.
Hi Steve - thanks for your mail.
I used Fleetprices for my last car and was impressed by the service then. So much so that when I needed to look for a replacement it was the only place I looked.
As before, the service from Anissa was fantastic. Emails, calls, etc. always responded to very quickly (even when she was on leave and about to board a flight!) and I was always kept up to date with the progress of my order right through to delivery.
I wouldn't hesitate in using Fleetprices again and would definitely recommend your service - indeed I have recommended you a number of times.
Just to let you know we took delivery of the car this morning and are delighted with it thank you.
You (Steve and the delivery driver) have been an absolute joy to work with and we can't thank you enough for your help and support throughout which has been second to none. We will not hesitate to use you guys in the future and recommend our friends and family about you and your amazing customer service.
Thanks again for being brilliant and it has been an absolute pleasure to work with you on this.
All good with the car so far. It's a great drive and perfect for us.
I first spoke to Leo back in October and went through some options with him. I decided on the Touareg and the process was surprisingly simple. The interactive finance application was straightforward, and the approval process and actual ordering of the vehicle was completed in one day!
Leo was happy to answer all of my questions and it was never difficult to get hold of him by either phone or email. I never had to wait long for a response.
The car was delivered on the day promised, which did not change from first estimate in October to confirmation in early December. I was happy with this as the lead time given was true and realistic, no empty promises.
I will use you guys again and recommend your services to others.
The car is fantastic thank you and everything went well throughout. I will definitely use Fleetprices again for future requirements.
Thanks to Chris and the team.
I'd first of all like to say how helpful all the girls, including Rachel, have been over the last few months. The car took rather longer than I expected to come as originally I was told it would be September which is when my old lease ended. But I have always been kept updated on its progress.
The delivery was straightforward but there was some damage to the alloy and tyre on the driver's side. Rachel has sent a chase email to audi so that the damage can be repaired. I hope to hear back in the next couple of days. Other than that, I'm a very happy customer.
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