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Yes, I'm very happy with the car thanks and the whole experience was fairly smooth and hassle free. There were lots of forms to complete and sometimes faxing/scanning wasn't available to me, but we worked around that (posting where possible) and turned it all around quite quickly. The amount of forms isn't unusual given the financial and contractual agreements to be made, so no issues there.
I also requested a car ASAP, so was pleased with how Fleet Prices found one in stock that pretty much matched my criteria and met my timescale demands.
My only outstanding question/s is when payments will be taken, both the initial '6-monthly' payment and the ongoing direct debits?
I have already recommended your services to other friends and family who are looking into similar leasing options.
Feedback would be very positive, I had previously had no luck in finding the car I wanted, and negative dealings with audi car salesmen !!! On speaking to Mike he made it a positive, clearly explained everything and found the car I wanted, Mike continued to explain every step and is a credit.
The admin staff also kept me updated without any prompt and explained every process.
Hi I am very pleased with my new car The delivery representative was very helpful and showed me around the car. He contacted me prior to delivery and all went very smoothly. Fleet cars kept me well informed, thank you for your help. Gill
Hi Steve, yes I am happy with the car and the delivery process went smoothly. Leo was very helpful and prompt in his responses to my queries and also helped me in selling my old car. A great service, and would recommend to family and friends.
I am very happy with everything and the delivery did go smoothly. Leo was very helpful, as he was last time too, which is why I repeated my business with yourselves.
Many thanks for the email below. We source GAP insurance via our broker for the whole fleet.
As regards the smooth delivery, it was just that. It turned up on the correct date, on time and in a good clean condition. In addition, the service we get from Leo on an on-going basis is excellent! He assist us fully all the way through from quotes stage to delivery in a professional and knowledgeable manner. Makes fleet management here at HYDROP a lot easier.
Many thanks again
The car is fantastic and the wife seems to be happy (always a good sign), Land Rover taking 9 months to deliver has been a dampener on the experience which will make me consider whether to use them in the future and lastly Fleet Prices have been a joy to work with, updating me when I've asked and making sure even with Land Rover messing about that I got the car wanted so thank you
I've sorted the GAP insurance
Apologies for the delayed response. I didn't get a chance to drive the car till this weekend but thoroughly enjoyed it!! It's a lovely car.
Thanks ever so much for your help with this. As you know this was our first time leasing but you were very willing to answer our queries promptly and clearly, which helped sooth out any concerns we had.
I felt we had clear instructions and direction from you throughout the process. Also, we were very keen to have the car before Christmas so are really happy that this was possible.
Thanks for your email.
I've taken delivery of the car and am very pleased with it. I've also been very pleased with, and appreciative of the support provided by your team in arranging this lease. Anissa in particular has been very helpful: always prompt and courteous in dealing with my many questions. (In fact I'm sure she'll be pleased I've got the car now - I'll have no more queries for her to answer!!) The rest of the support team, whoever I've dealt with, have also been great. Thank you, and please pass on my thanks to them.
One comment on the actual package as something by way of feedback for the future. It wasn't clear until quite late in making the arrangements that the Jaguar leasing company does not allow the driver to utilise the “App” and the associated emergency response and breakdown services. As it happens I personally am not too worried by this: the App functions would be used on very few occasions anyway and I have alternative breakdown cover arrangements. However, as I'm paying ~£400/month it's disappointing to learn that I'm being denied access to all of the services that Jaguar have provided in the car I'm leasing. This is apparently on the grounds of “Data protection” but I sense this is nothing more than a poor excuse for the leasing company not to have to bother to put the resources in place to manage this properly. This is nothing to do with Fleet Prices, and certainly no reflection on the service that you have provided, but I raise this as a matter that you might wish to explore further.
I would also add, in closing, that the collection service for my previous car was also very well organised. Whilst this was probably not controlled by Fleet Prices, be happy to take some credit for it! :-)
Good to be back in touch !!
Delivery went smoothly and we were kept fully informed by your team as to when things were happening. Our driver is pleased with the car and it has met all expectations so far.
Leo is an absolute star and a pleasure to deal with.
Great service !!
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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