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Hi Jessica / Anissa
My car came this morning and I'm over the moon, it's amazing!! Thanks so much for all your help
Thanks Rachel, yes all delivered fine, very happy with the service
Thanks for your help
Good Morning Steve.
I apologise for late reply, we are currently in Spain (weather not the best)
I can confirm the full process of hiring the van from yourselves has been effortless. Fleet staff has kept me informed at each stage. Very competitive prices and constant updates. Also on day of delivery we had a funeral to attend, rather than arrange another delivery date it was agreed to let my brother take delivery with my authorisation.
I would definitely recommend, and most certainly use again.
Kind regards and thank you.
Ps very happy with van....
I have already commented to the support team, This is the first time that I have chosen a car by lease option and from the first dealings with Leo right through to delivery with the help of the support team, the experience was very smooth and professional. I had a budget in mind but not a fixed car model, Leo helped to achieve the right car for my budget and the girls in the support team were helpful with any questions I had. So thank you
Regards Nev Handley
Good Morning Anissa
I hope you had a good holiday!
The delivery went well, the driver was polite and helpful,
Took a little longer than expected, but wasn't his fault due to an accident and traffic on the motorway (I know that well).
The car looks very tidy and as expected,
Thank you for your assistance thus far,
In summary, an efficient and pleasant experience J
The whole process for the ordering and delivery of the new car went very smoothly and well. Elena Parker and her colleagues were very helpful throughout this process and I am very happy with the new car.
Yes, the car arrived on Saturday and feedback from me would be how helpful the delivery man was - excellent service.
The only thing I'm unsure about is how to book a service or tyres etc, when the need arises, presumably there is a central number somewhere rather than just booking it in with the local dealer myself?
Once again, thank you so much for your excellent service. Its so nice, I don't want to drive it yet!
Following your last email I would like to say what a pleasure it's been doing business with your company. From the first quote to delivery nothing was to much trouble. I felt all the staff I spoke to wanted to help and they were always very professional. I would recommend fleet prices to any one.
Apologies for the delay in replying I have just been a little busy at work. I'm really enjoying the car.
Delivery was perfect on the day, being first thing in the morning which gave me a day to explore the vehicle and get used to it.
I would like to thank all of your team and in particular Leo who dealt with the process of the order, and all my enquiries. Leo was professional and courteous throughout all my dealings, responding quickly to both emails and telephone calls. The only downside was the slight delay in obtaining the vehicle which was in fact down to the forms from Arval which in my opinion were not fully explained in the email from Arval, this is also due to me not using ecosign documents previously and my own error in the completion of the form.
Overall it has been a great experience and I have been happy to recommend your company to other colleagues due to the professional service I have received.
I would again like to thank your team and specifically Leo for such a smooth transaction and I will certainly come back for another vehicle once this lease is concluded.
Having never used PCP and PCH to buy a car before, Ashley was professional, friendly and knowledgeable in dealing with my sometimes rather basic questions.
I tried a number of brokers as well as several Volvo dealers to make sure I knew exactly what was right for me. Ashley answered all my queries immediately, or within a few minutes - and rang back when he said he was going to ring back.
At no stage did I feel I was getting the hard sell. If some aspect of the deal wasn't right for me, he said so. Overall over happy indeed.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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