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Hello Steve, just wanted to give some feedback on my experience with Fleetprices. Mostly everything has been very good, the initial sales with Mike was very good i was then handed over to the support team this i was a little disappointed with, not many updates when there was something to update me on. I was told an expected delivery date but suddenly the car had been registered almost a month early but i had not been told of the progress. so that was a shame. unfortunately the car was delivered with the wrong wheels on which is still in a process of being sorted out, i would like to say that Mikes help with this problem ,i could not ask for more he would ring and update me even if there was no new information and reassure me he would do all he could. I would use Fleetprices again and would also recommend you.
Many thanks Jane Scott
Good morning Steve,
Extremely pleased with both the new car and level of service that your company have provided. Kia have clearly given a great deal of thought to the new version of the Sportage, and it shows.
I've been dealing with Dave don't know if it's your brother or son?
The service was excellent and I would recommend you to everyone.
The hassle free nature of what I thought was going to be complicated and the part exchange of my old car was nothing short of excellent customer service.
I hope to carry on and do business with the company for years to come and once my lease is due up in 2 years I really do believe I will be coming to you guys again.
Thanks again to Dave for his hard work.
The car was delivered and I am very happy with it, lovely interior.
Thanks for all your help, you've been excellent.
Thanks for getting the car sorted for me! Not sure if Paul mentioned but I originally had a lease arrange through another leasing contract hire Company, after they didn't send me the paperwork causing one delay the car then came in without alloys which meant they would have to start the whole process from scratch, adding another 3 weeks onto the 3 weeks I had already waited, I was borrowing my sisters car which was for sale so was panicking when it all fell through!!!
Anyway my boss found Fleet Prices and they managed to arrange me a car within a week! Paul Phillipson was fantastic, he communicated well and contacted me after each email to make sure I had got it!
I would definatley come to you again once this lease is up.
PS Beverley has been very friendly too! Makes dealing with companies so much nicer when people actually communicate properly :)
I just wanted to let you know the car was delivered yesterday and I'm really pleased with it. Thanks for persevering, I think it's been worth the wait. It should also keep me out of your hair for 18 months.
I only have one question on the maintenance. I haven't received any information from Arval on how this works or contact details should any maintenance be required. Should they send me something?
YES it has been delivered a couple of hours ago and everything was fine.
Thanks a lot for your professional and great work.
I found the experience very pleasant. Anissa worked quickly to secure the vehicle I was looking for. Provided regular support throughout the process to speed up delivery and even called the day after I had the motor to make sure I was happy.
Since driving it I have noticed that the tracking is out. Would any VW garage take a look at this for me?
Couldn't have asked for more better, professional service when I was in the process of purchasing my 1 series. Fleet prices made sure everything was going to be all ready in time and did everything they could to get me a car in just 4 weeks. Definitely buying my next car through fleet prices.
I have to praise Carl . This is my very first lease deal so I was
a touch out of my depth at first.
I constantly asked questions and sought reassurances.
Carl answered the lot and probably ended up doing me about 6 different
quotes on various Yeti's.
My only grumble would be being advised the car would be with us by
April 1st which slipped to the 4th.
Anyway, I found the process smooth and Fleetprices the most
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