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Everything went spot on with delievery, thankyou so much for your hard work. I will speak highly of your business.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
My experience with fleet services has been great from ordering my vehicle to receiveing it.the support team have kept me informed of everything at regular intervals and answered my every question.i would like to thank Mike and the support team for getting me my vehicle and making me feel confident of getting another vehicle with the company.
Thank you for your email. I am very happy with my new lease car which was delivered with no problems on 29 June. Anissa was very helpful during the order process, and other staff managed the process of completing the finance agreements efficiently, including contacting the dealer when there were problems taxing/registering the vehicle which were delaying delivery.
I would be pleased to provide feedback on the service I received from Fleet Prices.
The whole process of selecting and ordering the car was very easy for me and the contact I had with everyone involved was excellent. I was kept informed at every stage both by email and telephone. My questions were always answered fully and promptly, no chasing was required at any time.
The car was delivered on time and the handover from Dan was very thorough and he took me through the basics of the car and the technology that comes with it.
On my experience so far I would definitely recommend Fleet Prices to any friends or family considering leasing a car.
All in all a very pleasant experience and I love my new car J
Hope that helps
Everything went very well with the delivery. My only complaint about the process was the time it took to complete. There was a couple of weeks lost due to finance paperwork. I already took the gap insurance.
I received my car this week and I'm very happy with it. I am just writing to say how grateful I am for the excellent service you and the team provided me. The information that I got sent via e-mail from the support team was absolutely first class. Very clear and very informative. Every step of the process I was given information and kept fully up-to-date and that was much appreciated. Can you pass my thanks on them to me please. And thanks to you as well, you couldn't have been more helpful.
Will definitely contact you again when the current lease runs out.
Thanks for all your help.
The experience I had with your company has been very good and helpful.
All the way from the time I phoned Ashley and the support team Rachel, Alisha, Claire.
All my questions were answered quickly, and I was kept up to date regularly, without having to ask.
Thanks to them all
I would just like to say the whole service from start to finish has been excellent. Chris, the support team and the gentleman who delivered the car have all been extremely helpful and friendly whilst maintaining a professional approach. Any queries I had were answered and dealt with promptly and effectively. The new car is fantastic and I'm really pleased with it. I look forward to dealing with you again in three years when the lease is due for renewal and you will come highly recommended to anyone I know who is considering leasing a car.
Thank you for your email. I would like you to know what a pleasure it's been doing business with Anissa. Throughout the whole process she has been thoroughly professional, helpful and efficient.
Unfortunately the delivery did not go quite to plan, mainly due to the driver not ringing me in advance of his arrival and leaving the petrol tank almost empty. However, Anissa swiftly dealt with this and also arranged a fuel refund for me. Thanks to the fantastic service I've had from her I wouldn't hesitate to recommend your Company to others and would certainly use you again in the future.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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