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Thank you for your email.
Everything is fine with the car, thank you. The chap from the Chris Variava Dealership in Nottingham was excellent, when he delivered my car to me... I do recommend that you continue to use them in future as they have offered me great service so far.
Fleet Prices have been spot on as well - James was most helpful when sourcing my car for me.
Overall I would have to say that I was very pleased with the support and assistance that I received from your team. The way that you have the customer support organised worked well for me and your staff were all very responsive to any issues or queries that I had. Calls were always answered and emails responded to very promptly, so I would be pleased to tell my friends to consider using your service. The price was very keen and the options clearly explained.
Overall very pleased, and the car is pretty good too.
This as you probably know is the second lease vehicle I have taken delivery of from fleetprices, and needless to say I am extremely impressed by the way everything was handled. Anissa dealt with all the details from my first enquiry and gave me the reassurance that all would go smoothly which ultimately it did. She is a credit to the company and I would not hesitate to recommend fleetprices to any of my friends and colleagues should they be looking to lease in future. I am delighted with the new Mercedes and look forward to two more years of enjoyable motoring.
Thank you for your message. The whole process from beginning to end was painless and efficient. Beverley answered my questions promptly and was a pleasure to deal with.
The car was delivered as promised and the handover, too, was hassle free.
I will happily recommend Fleet Prices to friends, family and colleagues.
I would like to say a big thank you to Fleet Prices team for being very friendly and supportive throughout the process.
There were a few issues through the car delivery process, but these were not related to Fleet Prices and have been resolved.
I would definitely recommend Fleet Prices due to the consistent excellent deals and the great customer service.
All went well and Nickie loves the car.
Thank you for making the process seamless.
Very impressed with the service from my initial interaction with Dave during the ordering process, and then help with the documentation and finance from Jessica. The car arrived nice and early on the day I selected for delivery and the vehicle itself is perfect. Very happy with everything.
I used to contract hire vehicles for my company back in the day and always found it the most efficient and cost effective method of funding cars.
I have never had a personal lease but have wanted to go this route for quite some time as I believe it takes all the hassle out of car purchase and more importantly changing vehicles. My son used Fleet Prices a couple of months ago and recommended that I give your company a go as he found the whole experience far less stressful and efficient – how right he was!!
Right from the quotations through to delivery the whole process was efficient, business like, friendly and was a massive cost saving against the ubiquitous and hard sell of the PCP (what a con) now being offered by dealers. I was kept in the picture the whole time and delivery and handover was right on time. What a pleasant experience – so much so that I have ordered my wife's new car through yourselves and am awaiting delivery in the next couple of weeks.
The only down side was the reaction of the local dealer where I test drove the vehicle who unbelievably said that had he known I was considering a Personal Lease he wouldn't have let me have a test drive!!
Many thanks for email regarding the delivery of my Ford Fiesta. Perhaps you might like to hear about my experiences with your company.
I must confess the whole process from start to finish has been efficient and very pleasing throughout, without any problems. I found that all staff (James and Jessica in particular) have been helpful, courteous and informative throughout the process dealing swiftly with any queries etc. The aforementioned vehicle arrived on time and the driver even ensured that I was completely satisfied with the vehicle before he departed.
Best of all was the price-excellent value for money!
So, I believe that sums things up.
I am emailing to give some feedback to yourselves and more specifically for the lady I dealt with, Anissa.
The whole process was smooth and Anissa is a really nice lady. So helpful and approachable, always being understanding, acting urgently on my behalf and keeping constant communication throughout the order process.
One of the nicest customer services representatives I think I've ever dealt with. She's a hugely positive example to your company and certainly deserves praise for her pleasant demeanour. My remembrance of her 'pleasantness' is what made me come back to look at ordering another vehicle this time round!
So thanks to the company and especially her. I hope you'll give her the praise she deserves, she does a very good job.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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