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I just wanted to say thanks for getting the VW sorted for me and how pleased I am with it !
I'm extremely happy with everything and, yes, the delivery went very smoothly as planned.
This being my first lease car and the first ever brand new vehicle I've taken delivery of, I was more than a little out of my depth and not sure what to expect. Right from my first contact with Fleetprices, Ashley has been fantastic and took time to explain how leasing works and to go through my requirements for a new vehicle. The information I got from him was clear and concise and delivered in a very professional manner with no hard sell and no pressure to take on a contract. This was really appreciated and helped me greatly after I initially got cold feet over the deal, Ashley was great and gave me all the time I needed to think over things. Once I decided on what I wanted he moved swiftly to secure a suitable vehicle and within a couple of weeks I took delivery. Overall it's been a fantastic experience and one I'm sure I'll be keen to repeat in the future.
Since taking delivery I have secured a GAP insurance policy.
Leo was great at helping us through the lengthy delay. An excellent job again!
Hi Rachel, thanks for the message.
Very happy with the new vehicle, thank you. No problems at all with the service to date and the vehicle handover was excellent.
Glad to hear that you'll be keeping in touch and if I have any queries, I'll get back to you straight away.
All the best, and have a lovely Christmas!
It has been a smooth process working with you and not only were your deals very competitive there was a quick turnaround and we could always get hold of you quickly, well done.
The whole process was quick and painless.
Leo couldn't have been more helpful and even phoned me after delivery to ensure everything was Ok.
As for me, I am a very happy bunny and delighted with my new car.
Have a fabulous Christmas.
Just to let you know, I'm very happy with the car. I was also very pleased with the customer service I received from Peter- professional but friendly. Also prompt email
Mrs Angela Jones
Good to be back in touch !!
Delivery went smoothly and we were kept fully informed by your team as to when things were happening. Our driver is pleased with the car and it has met all expectations so far.
Leo is an absolute star and a pleasure to deal with.
Great service !!
Good afternoon Steve,
I'd like to share feedback on Anissa over the past 2-3 months since I ordered a Seat Leon.
Anissa is extremely organised, efficient and overall a pleasure to deal with. She is always ahead of the game and responds immediately with any queries that I have. Nothing is too much trouble for her.
I manage a customer services function and great customer service is my priority…. I wish I had twenty Anissas in my team – she is exceptional!
Please share with her how pleased I have been with the service that she has provided……I'm sure this isn't the first email you've received singing her praises and it surely won't be last J
Thank you for your email. I am extremely happy with the car and commend all your staff for making the whole process smooth and trouble free. I would have no hesitation in recommending Fleet Prices for your friendly and efficient service. Big thank you to Ashley for his help and clarification with any questions I had. I must thank the delivery driver too for his communications regarding the delivery.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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