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Welcome to FleetPrices.co.uk we specialise in all types of car finance such as PCP, HP, Finance Lease & Outright Purchase, but in particular car leasing, van leasing, vehicle leasing and contract hire in the UK.
We can cater for all needs and arrange suitable finance for the private individual, business or even if you are a large fleet customer.
Please select from the menu options to search our website for our latest deals or alternatively if you are not sure how to finance your new vehicle or you require some general advice then call FleetPrices.co.uk now on 0800 097 0897 and speak to one of our qualified advisor's who will be pleased to help.
I am emailing to give some feedback to yourselves and more specifically for the lady I dealt with, Anissa.
The whole process was smooth and Anissa is a really nice lady. So helpful and approachable, always being understanding, acting urgently on my behalf and keeping constant communication throughout the order process.
One of the nicest customer services representatives I think I've ever dealt with. She's a hugely positive example to your company and certainly deserves praise for her pleasant demeanour. My remembrance of her 'pleasantness' is what made me come back to look at ordering another vehicle this time round!
So thanks to the company and especially her. I hope you'll give her the praise she deserves, she does a very good job.
My thoughts are: great, exactly as advertised. I work in Ecommerce and I'd also like to compliment the people that built your search engine it is the most user-friendly one of any I've tried. Simple to filter without having to load a new page.
Thanks for this and I'll definitely be considering Fleet in a few months for my new lease and possibly one for my wife.
The service from Fleetprices was super. All went smoothly. Order, finance and keeping me informed all great. Delivery process was fine. There was a chip on front nearside alloy that I noted on delivery form driver took. All I am concerned about is it getting worse. If you think I should take it in to get it checked I would do that. Personally I am not bothered about it but resale price may be affected marginally if it deteriorates.
All seems OK so far with the car. 10/10 for service and process.
I would use your company again if the car and deal fit my requirements.
Best regards to all involved
It's amazing. A smooth transition :0)
Thank you so much for all of your help and expert assistance. You've been great as always!!
I'll be in touch in 3 years :0)
You have been so good in your role with me Anissa - very thorough and always following through on what you say you are going to do... I have felt safe having you as my liason person and sincerely have enjoyed our regular communications & banter throughout this rather drawn out process! You are clearly good at your job and take pride in it.
Than once again for your consistent hard work Anissa, I hope you get the recognition you deserve my lovely!
Thanks for your email. I'm very happy with the car and cannot fault the delivery service. Terence, the delivery man was very helpful and was spent some time with me explaining the vehicle before handing it over.
I received my car this week and I'm very happy with it. I am just writing to say how grateful I am for the excellent service you and the team provided me. The information that I got sent via e-mail from the support team was absolutely first class. Very clear and very informative. Every step of the process I was given information and kept fully up-to-date and that was much appreciated. Can you pass my thanks on them to me please. And thanks to you as well, you couldn't have been more helpful.
Will definitely contact you again when the current lease runs out.
Thanks for all your help.
I have just picked up the car!! its brilliant thank you so much for sorting things out for me!!
Have a word with your boss and tell him I think you should leave early today!
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
Yes - everything went smoothly after your kind intervention thanks.
Car duly arrived, on time and the delivery man was great.
I would recommend you to others.
With grateful thanks,
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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