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Thanks for your note.
Yes, very happy thank-you. The car is very nice.
The delivery driver rang me late morning and was outside my house within an hour.
I've taken delivery of a few lease cars before and the driver was up there with the best of them in terms of showing me the ropes.
He was also very pleasant and polite, qualities which seem to be on the decrease nowadays.
I'll take a look at the gap insurance, given this is car at the higher end of the market.
10/10. Thanks again.
Here is my testimonial. Please put down my name as JB South Wales.
This is my first time of dealing with a leasing Company and I have to say what a pleasure it has been from first date of enquiry to actual receipt of the car. Rachel in particular has been more than helpful, answering my queries even whilst on her holidays. I was informed at each stage of process and really feel if Rachel as well as other staff pulled out all of the stops in getting me my chosen vehicle so much earlier than expected even down to the specific colour . The prices by comparison to other Leasing Companies were second to none, and over the leasing period will be saving me hundreds of pounds.
Hope this is sufficient.
Just wanted to say that the whole experience with Fleet Prices was great, I was always kept up to date with how things were progressing and everything was straight forward and clear.
Yeti duely arrived this morning everything fantastic, just wanted to express my thanks for all your help in sorting things out for me and having the patience to deal with a cranky old Welshman looking for a bargain. Yachi da butty boy roughly translated means cheers mate ha ha.
I have received the car today at 1.30 and it is fantastic. Thank you very much.
Hi Steve - many thank for your email. Very happy to provide feedback.
I have nothing but praise for Anissa, exceptional service and such a pleasure to deal with. Nothing was too much trouble for her, despite my numerous questions. She was able to offer a fantastic lease price for my new BMW 428i via Arval, which was far more competitive than I was offered from my local dealer. I look forward to ordering again with Anissa next time round when my lease is up for renewal.
CJ Automotive (Steve Hunt) has also been excellent, very efficient and a pleasure to deal with. It was no issue to deliver the car on a transporter (which itself was a brand new 15 reg!), as I requested. Anissa did me a big favour with that.
Arval UK themselves were far too slow to produce my finance documents, meaning that the car had to sit at the dealers for almost 2 weeks due to my cooling off period. That's acceptable given the busy month of March and Fleetprices have no control over this I assume.
My main criticism, however, is with Greenbower BMW, the local dealer in Wales who supplied the car. When the transporter driver arrived having driven from Warrington, the car was not ready and had not even been valeted, no number plates fitted, etc, despite them having had the car for almost 2 weeks. He was forced to wait for 2 hours until it was ready, so he didn't get to me until almost 7.00pm. The driver was great and apologised for the delay, but the car was filthy. It had simply had a jet wash and not even been hand dried. Even the tyres weren't dressed and the non-BMW car mats had been fitted, with the BMW fitted ones still in the plastic bag in the boot!
Anissa was great about it and immediately referred the matter to Steve Hunt at CJ Automotive. He agreed that I should get the car professionally valeted at his expense without hesitation, which was done yesterday by Carey's at a cost of £90. The valeter said there car was still covered in glue from the white protective factory coverings, the carpets were dirty and the paintwork was covered in water marks, wax spots and general dirt. He did a brilliant job over 2 hours and the car is now stunning! The paintwork is perfect!
There must have been a communication breakdown for Greenbower BMW to mess up so badly. To deliver a £40,000 car, after the time I was made to wait due to Arval's delay, in the way they did was very disappointing and tarnished the delivery after 4 months of waiting.
Inside the car, one of the speaker tweeter grills is scratched. Once again, Steve Hunt is dealing and has been great once again. Fingers crossed this minor issue will be resolved.
The car is awesome in every way and I am so pleased I went with the 428i. It's leagues ahead of my previous 2 C-Classes.
Many thanks once again for the excellent service from Anissa and Fleetprices. Well done!!
'I'd had a really good experience with Fleetprices.co.uk with my first car so when it's lease fell due, it was natural to go back. I was quite specific about what I was after and the team gave me a sensible number of options to work with, all of which were at extremely competitive prices to both alternative online services and to a dealer walk-in/negotiation. They also answered all of my questions, from details of the vehicle and manufacturing timeframes to specific advice on the process necessary for me to change the personalised plate. Whilst the vehicle was in manufacture I was kept up to date with regular progress emails and the team proved extremely flexible in delivery dates to account for a pre-planned holiday clash. My new car is excellent, exactly what I ordered, delivered on time and spot on my budget. I have recommended Fleetprices.co.uk to a number of friends and colleagues and will continue so to do'.
Arrived today, we've gone for a drive and we're very happy, exactly what we wanted. Thanks for all your help throughout getting it, very much appreciated.
Excellent service from start to finish, special thanks to Peter he answered every question i had along the way. Would recommend your service to anybody (already have to a couple of people) Thanks again
Good to be back in touch !!
Delivery went smoothly and we were kept fully informed by your team as to when things were happening. Our driver is pleased with the car and it has met all expectations so far.
Leo is an absolute star and a pleasure to deal with.
Great service !!
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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