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Thank you all for the recent delivery of my new vehicle (Ford Fiesta ST-Line).
Delivery went smooth last Friday and I'll hopefully speak to you in 18mths time.
Every went perfectly, I will strongly recommend your services to others and Mike Tibbs was Superb no pun intended...
only question how do i get bigger alloys?
Received car yesterday at 9:00am
Really pleased, many thanks for all your help……..
Yes all delivered smoothly, very happy.
I have dealt with Ashley on 2 separate occasions now and have to inform you of how professional he is at all times.
He truly is not only a credit to your company, but, to sales in general. He's always polite, informative, with great integrity.
When I leased the VV Transporter he dealt with an issue caused by one of your dealers losing its VW franchise seamlessly, explaining everything honestly and transparently putting my mind at rest.
He is true to his word and delivers without being pushy - salesmanship at its finest. Nothing is too much trouble for him.
We have never leased before and down to Ashley we are now on our second deal with your company.
It is extremely refreshing to have a trusting relationship with a sales person and fleet prices are very lucky to have him.
I'd first of all like to say how helpful all the girls, including Rachel, have been over the last few months. The car took rather longer than I expected to come as originally I was told it would be September which is when my old lease ended. But I have always been kept updated on its progress.
The delivery was straightforward but there was some damage to the alloy and tyre on the driver's side. Rachel has sent a chase email to audi so that the damage can be repaired. I hope to hear back in the next couple of days. Other than that, I'm a very happy customer.
Just a courtesy email to let you know car was collected this afternoon. Very nice.
Thanks for your help along the way.
Car arrived as promised.
Thank you for the great service you provided. I will happily recommend you to my friends.
Sorry for the delay in replying, but I kept your mail in anticipation that I would get a chance to reply as some stage. I can offer the following comments:-
1. I used the internet to find leasing companies, so your presence on contracthireandleasing.co.uk was where I found you.
2. I found Rachel easy to deal with, prompt at getting back to me regarding availability and generally very helpful all round
3. The finance application process was not too onerous and acceptance granted quickly
4. Delivery arrangements fitted in around the collection of my previous car with no issues, which saved me some hassle
5. The car was delivered early on the due day with no issues
6. Subsequent to delivery, Rachel has dealt promptly with a few queries for me, though I have a minor problem with the service interval computer which was not reset prior to delivery (I've emailed Rachel about this).
Hope this is of use - my overall experience was good and I would definitely consider using you again next time round.
Thank you for your email
I am delighted with my new car and the service I received from you
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