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Yes everything went well yesterday. Car arrived mid-morning. Nice guy from the dealer in Kendal. Parked out of sight. Just need to find a ribbon.
Thanks very much for all your help in sorting this out at short notice for Christmas.
I'll be back to you in the new year about a C4 Picasso.
Thanks again . Have a great Christmas.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
I was more than happy with the level of service I received. Called and emailed the team a few times and they were very helpful.
love my new car, thanks for all your help.
The delivery went well thank you and the car is great! Thanks for all your assistance.
We have instructed our insurance broker to take out a GAP policy for this car on our behalf.
As far as feedback is concerned, again the service from Leo and the delivery/handover were not short of excellent.
Many thanks once again
Thanks for the email.
Everything went smoothly. Paul Phillipson was brilliant.......helpful at every step along the way and
happy to resolve any 'silly' questions I asked. All other Fleet staff I spoke to were also very helpful.
Delivery was as promised..............driver was friendly..........called to confirm time.............and arrived
In summary a very good experience which made the whole process stress free.
Hope this is helpful.
I used your company to lease a car for my wife last year, so then I recommended you to the company I work for to get the 3008.
In both cases I worked with your colleague Anissa Elmecheri and I found that she was very informative and prompt in all her responses. I enjoyed working with her and had no problems at all.
If the opportunity arises then I would be happy to refer you again to someone else.
In fact I already have another open quote with Anissa for my company car.
Yes I can confirm that service up to date and handover has been satisfactory.
In fact your sevice and assistance could not have been better. Right from the very first phonecall, your customer service has been excellent.
We would have no hesitations in recommending you or using you next time!
Yes everything was fine thanks and I love it – happy as a clam!!
Thanks for your help with everything.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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