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Yes the car arrived yesterday, all went well.
My wife is very pleased with it!.
Thanks for your help with everything :-)
Have a good weekend
I am very pleased with my new Golf which I collected on Friday - and the handover service from VW Wolverhampton was excellent.
I am also very grateful for all the work done by Leo to make this happen – particularly in sourcing the right car and getting everything done for me in my timescales.
In sum , excellent service and I would be very pleased to recommend Fleetprices to anyone looking for personal contract hire at a great price!
Thanks for your email.
Experience was great - I have to say, Elena was fantastic - ever so helpful, always very prompt in replying to my emails/calls and all round knowledgeable salesperson - definitely a strong asset to your team.
I would highly recommend your company to a friend.
It's unusual these days to receive such great service - but that's exactly what we received from Ashley and the girls involved in your customer support.
Many thanks and we will definitely recommend you.
Thanks for your note. Am really happy with car and the service I received from Fleet Prices. I was in contact with Rachel Gouldigay earlier in the year when I was thinking about replacing my car. Rachel took the time to listen to what I was looking for and make some recommendations of vehicles for me to consider before we settled on a Kuga. Rachel made the whole process so easy so I will definitely be using Rachel and Fleet Prices again. In fact I've already recommended you both to several friends.
Im really happy with the way your company dealt with my enquiry and delivered the car. Leo was particularly patient and always willing to help.
There was one hiccup with an incorrect Reg number being sent to us, but apart from that it all went very smooth.
Good afternoon Steve,
I'd like to share feedback on Anissa over the past 2-3 months since I ordered a Seat Leon.
Anissa is extremely organised, efficient and overall a pleasure to deal with. She is always ahead of the game and responds immediately with any queries that I have. Nothing is too much trouble for her.
I manage a customer services function and great customer service is my priority…. I wish I had twenty Anissas in my team – she is exceptional!
Please share with her how pleased I have been with the service that she has provided……I'm sure this isn't the first email you've received singing her praises and it surely won't be last J
Overall very happy with the experience. This is the first time that I have used Fleetprices and indeed the first time I have taken on a car through a leasing scheme (I have had company cars for the last 20 years). I chose Fleetprices on the recommendation of Richard Marston.
A couple of comments that I hope will taken in the spirit in which they are offered (to improve an already good service):
- I would have liked to have been kept better informed on the status of the delivery date, and
- For me as a first time user, more easily accessible information regarding what my own obligations were would have been helpful; e.g. that I had to arrange for the insurance.
However, Craig Charlesworth was always very courteous, helpful (and patient!!) and I would certainly use Fleetprices again and recommend them to friends.
With my thanks and best regards,
Apologies for missing your call and for emailing- unfortunately I'm chained to my desk all day and not able to enjoy the car! :( Only a few more hours left!
The car is fantastic- even better than what I thought, and the delivery was a painless experience, particularly Peter (the delivery driver) who was very professional!
I've been singing FleetPrices' praises all through the process, and have recommended you to everyone I know who is in the market for a new car. I will definitely be using your services again in three years!
I would just like to thank you all for your hard work and effort on helping me get the car.
Have a Merry Christmas and a Happy New Year! If you need to get in touch, please do not hesitate to contact me.
I just wanted to say how delighted I am with the car! I love it! Thank you so much for all your help over the last few months and for arranging delivery to Liverpool airport last week. Everything went smoothly.
All the best Beverley and thanks again.
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