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The car was delivered on Monday and has been fine. The guy who delivered it give me a call 1 hour before and was at my house within the hour.
A very good service all round.
Thanks for all your help.
All good thanks. Car arrived promptly when arranged with a good hand over.
Thanks again for all your help.
Delivery went smoothly and we are delighted with the car!
I clicked through your site to go to the ALA site and bought GAP and Scratch/Dent insurance so all sorted there.
I believe that Leo is on leave at the moment as I have already dropped him a note to thank him for his assistance through the quotation and ordering process. Whilst your quotations don't look as slick as some of the other players on the market, Leo's speed of response to questions (both by email and over the phone) was far superior. As I mentioned to him in my email, I have already referred friends/colleagues to Fleetprices so you and he may be getting some calls.
Morning Anissa, everything was perfect on Friday, I had a good run out with the kids on Saturday in it and it's turning some heads in my street :)
Many thanks for the ease with which this was handled - my first lease car.
Everything went like clockwork, got phone calls re. collection and delivery, and both were on time. Everthing form the day I made the enquiry has been excellent. Will contact you again when I need my next car Lease.
Service was excellent throughout. Queries always answered promptly and delivery flawless.
Dear Clair and Rachel
Just a quick message to confirm the car arrived safely earlier today and it's perfect. Very exited. Thank you all very much for all your help through the process. Very much appreciated. Must go now as I have an owners manual to read.....
Thanks for the email.
I would like to complement you on the faultless experience I have had with Fleet Prices.
Rachel has been excellent, with fast and efficient responses and regular updates.
You would be amazed how few of the companies I reached out for an initial quote did not even respond!
I am emailing to give some feedback to yourselves and more specifically for the lady I dealt with, Anissa.
The whole process was smooth and Anissa is a really nice lady. So helpful and approachable, always being understanding, acting urgently on my behalf and keeping constant communication throughout the order process.
One of the nicest customer services representatives I think I've ever dealt with. She's a hugely positive example to your company and certainly deserves praise for her pleasant demeanour. My remembrance of her 'pleasantness' is what made me come back to look at ordering another vehicle this time round!
So thanks to the company and especially her. I hope you'll give her the praise she deserves, she does a very good job.
Thanks Anissa its lovely
Very nice man delivered the car in perfect condition
10 out of 10 again
All the best
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