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The staff at Fleetprices provide a faultless service. They are quick to respond to every communication sent and extremely helpful on the phone. You feel like you are the only customer. I couldn't recommend the team at Fleetprices highly enough!
Experience was generally good. Fleetprices seems to offer the best prices and this is my second experience with you. Delivery was fine. Leo was very proactive and responsive, as were Rachel, Rebecca and others in the team.
My only criticism would be that the paperwork I was sent had a couple of errors in it that meant I transferred money to the wrong people (the dealer rather than the contract hire people). I believe it has now been refunded but a bit of a bore sorting it out. The cover sheet with the contract paperwork also calls for a document that is not required - a dealer invoice. The cover sheet is a bit out of date - eg asks for the photocard and paper counterpart driving licence, which I think hasn't been a thing for a couple of years now. No biggie, but it meant I was hunting around for things that it turns out I didn't need and calling your team quite a few times.
Other than that, car is great and very happy with the deal.
The whole process was a smooth one. Ashley was very good to deal with and his service throughout was prompt and he was a pleasure to deal with. The correspondence was good and everything happened when it was supposed to and I would have no hesitation in recommending your company.
Thanks for your help with this, I'll push any other colleagues in your direction should they be in the market to get a new car.
just a quick line to say thank you for your great service, the car arrived friday afternoon as promised. I will certainly recomemnd you to anybody wishing to take the lease option
Excellent service again from you all at Fleet prices..... A good well priced lease car, great service with lots of attention to the details. Kept informed all the way. Will probably have another car through you guys at FP..
Thanks Anissa its lovely
Very nice man delivered the car in perfect condition
10 out of 10 again
All the best
Car received, everything is fine and I have nearly worked out what all the buttons do :-)
I received the car on the arranged date. I was contacted by VW the day before to confirm this and the vehicle arrived first thing and I have no complaints at all. Paul, who found the vehicle for me and sorted out all the finance was very helpful and answered all my queries promptly and was always available on the phone. As for the car itself it is much better than I expected and I am more than happy with everything.
Thank you to Paul and all the team that were involved in the process.
Just a quick one to say that I couldn't be happier with the motor - looking forward to seeing what you can do in a couple of years.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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