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This is the second vehicle that I have leased from Fleetprices and I didn't hesitate to return to you after a very good experience with my first Audi Q3.
Once again I have been provided with an extremely nice vehicle and the customer service from enquiry to delivery has been excellent.
I have received numerous emails from your team over the course of selecting the right vehicle, choosing optional extras, delivery schedule updates, insurance and making the payment process as simple as possible.
I feel that there is always someone available at Fleetprices to talk should I have any questions.
The service that Beverley provided throughout was excellent. I would be more than happy to recommend you to a friend, should the need arise.
Good Morning Anissa,
Everything went fine and he is over the moon with the car. It has been a great experience dealing with you. The service and attention we have received has been first class. I look forward to dealing again with you in the future.
Sorry late reply but not much to comment other
than i am happy at present with things and the
the delivery went fine.
Thanks to those at Fleetprices who started the process and saw it
I don't normally give feedback, which is more down to my laziness than any other reason.
However I am still a firm believer that good service should be acknowledged.
I have been leasing cars for many years and 2 years I ago I came to Fleet Prices. The service then was first class and I remember being kept up to date with all stages of my lease. As they say people remember how you made them feel rather than what you did.
When my lease was due up I decided to come back to you and, although I did get a few quotes elsewhere at very similar prices, my interactions with Helen was the deciding factor. She is fantastic. She responded quickly to my emails and questions, and when we spoke a few times on the phone and it was so nice to speak to a real genuine person. Your lease process is very straightforward and in fairness anyone I've spoken to has been lovely and knowledgeable.
Delighted with my car also.
I have recommended you guys (and Helen) to my friends for their next lease.
Many thanks to Helen and your team.
The delivery was very smooth and at the time stated. I am very pleased with the service once again.
Dealing with James & Fleet prices couldn't have been easier!
Friendly, efficient & competent staff.
Competitive prices backed up with a reliable professional delivery service.
Overall I have been very impressed & satisfied with Fleet prices.
I have already recommended Fleet prices to family & friends!
Yes, the delivery driver was great and she turned up on the dot of 8am as promised. Really pleased with the car too - thanks again for your assistance.
Very pleased with all levels of service from Beverley and the rest of the team. Replies are prompt and all staff I've dealt with are very helpful. Couldn't fault in any way.
Just a quick note to say thanks for the help provided to me by you and your colleagues over the past few month. The first quotation you provided to me was by far the best for the car I had chosen and even though I then had to wait quite a period for the car to be delivered this was down to the fact that Skoda had to build it with the extras I had specified. It has been really easy to deal with you and my emails have always been answered very quickly either the same day or the next day. I expect to be coming back to you in 2012 as my wife has her eye on a Golf cabriolet so if you could keep your eye out for a deal on one of these it would be appreciated.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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