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My Kuga was delivered at 8.45 am on Friday 23rd September. The driver contacted me approximately 40 minutes
beforehand to confirm arrival time. I was impressed with his attitude and co-operation.
This is my second leased car from Fleet Prices and I can say that on both occasions I have been very happy with the manner
in which the process has been carried out from start to finish. Your staff have been very mannerly and co-operative and have efficiently
dealt with any questions I have raised.
Well done everyone.
Just got a chance to give a few comments on my experience. Sorry it's taken a motor while.
From the start Rachel has been professional and helpful. Although the order didn't go entirely smoothly, Rachel did everything I needed to make things right. While I didn't have as much interaction with the afterwards team, what I did experience was consistent professional service. I would certainly consider using you again for the next car and recommending you to colleagues and friends.
I don't have any outstanding queries or concerns that I need resolving at the moment, but I'm happy that I'll be able to contact Rachel should I require any assistance.
Yes thanks very nice chap who dropped the car off and went through the controls and differences with me before he started his return journey. Car is what I expected and wife just getting used to the changes. Thanks again for your help first class.
Thank you for your email. I have to say I was delighted with the whole process. Sav who assisted me initially and helped me find the vehicle was superb. I would also like to give high praise to the two girls from the support team- Rochelle and the other was I think called Rachel.
My friends husband is looking for a lease car in the next couple of months and I have already recommended your company.
The car was delivered as promised and the gentleman that delivered it was very helpful.
All in all a fantastic experience and I have a fantastic car.
Thanks for the follow up email.
Yes, everything went smoothly and we're very pleased with the Skoda, it's a great car. Only a very minor issue which James Durrant is sorting for me.
I sent a congratulatory email to your team only last week, to thank them for the efficient service they've given me and for making our first personal lease deal a pain free experience.
I'll certainly be recommending you to family and friends and no doubt when our deal is up in a couple of years, we'll be using you again.
Very impressed with the service from my initial interaction with Dave during the ordering process, and then help with the documentation and finance from Jessica. The car arrived nice and early on the day I selected for delivery and the vehicle itself is perfect. Very happy with everything.
Many thanks for your email. I would like to say thank you to yourself and Elena for your help in obtaining our new car. The hand over went really smoothly, and the driver arrived just after 9 am on the morning of delivery.
We are very pleased with the car and getting used to driving it now. We would like to thank Elena for all her help over the last few months.
I just wanted to say a huge thank you for all your help in getting the Audi Q3. It arrived 2 days ago and we are thrilled with it. The whole process was completely painless and totally straightforward. We will definitely recommend you to others in the future.
The delivery went as was expected with a phone call from the driver an hour before he arrived. The car looked fantastically clean.
I'm very happy the way I was treated by Fleet Prices with Leo letting me know of any problems throughout as I had been in the USA shortly before the new car arrived.
I have also been offered a day at Brooklands with Mercedes as there were a few problems with some of the paperwork. It was no problem to me but I am looking forward to going sometime in July.
Thank you for your follow up message. I am absolutely delighted with the car and the service provided by yourselves at fleet prices and Ashley Humphreys in particular. I first spoke to Ashley roughly the end of September and put my order in for my VW golf and was given an expected delivery of late November. However, in November i was informed by the support team it had been delayed to maybe June/July and was so disappointed as i needed the car ASAP. I then spoke with Ashley and he said to leave it with him and within 10 minutes he rang me back and said he had found me a car already built with my exact specification and the car would be delivered within 4 weeks. At first i thought it was a case of too good to be true but Ashley was excellent through the whole process from order to delivery, i will certainly be ordering my next car with fleet prices and Ashley and have recommend him and fleet prices to my friends and family.
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