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I was very happy with the whole process thank you. Car arrived a little ahead of estimated dates in the end, which was nice, and I was kept as informed as I needed to be as we went along.
At the outset, Ashley struck the right balance between salesmanship communication, and bothersome / desperate communication that is around all too often I think. I'm always happy with the former, and can't abide the latter.
The delivery was very smooth and at the time stated. I am very pleased with the service once again.
Yes, all received and very happy with the vehicle.
More than happy with all you help to date, its been a great service experience from start to finish.
Just to confirm that the car was delivered this morning. Pristine condition and everything that I had expected. Great looking, excellent quality and a fantastic drive. I'm still working my way through all the different settings.
The only negative feedback would be that I wasn't given a delivery time. So I was taken by surprise to arrive at work at 8.15am to see that the car had been delivered and our Security Guard was moving it to a parking bay. Fortunately, myself and Dennis share an interest in cars, so he was more than happy. It would have been nice to know so I was in work for delivery though.
Finally, I wanted to say thank you to you for your prompt, efficient, friendly and polite service. It's been a complete delight dealing with you and Fleetprices. As someone working in customer service I think I know excellent service when I receive it - and I've definitely received it!
Thank you for all your assistance and hope to deal with you again in 4 years time.
Yes everything went smoothly and the whole leasing process was easy and trouble free.
I will definitely be looking to use Fleet prices again in the next few months as I need to replace my lease car which is returned in September – so any hot offers on Mercedes you have will be of interest.
Just a small note to say how happy I have been with the whole process of dealing with your Team.
The girls in the support team could not have been more friendly and helpful and your CRM system seemed to have all the information in the right place at the right time so anyone could / would and did help.
Here's to the next order.
PS the delivery drivers were very professional and courteous and rang when they said they would...
It was hard to see how they could have driven from Milton Keynes without a single fly or mud splash (considering the storm last night) on a white car!! Well done!!!
The car is fantastic and the wife seems to be happy (always a good sign), Land Rover taking 9 months to deliver has been a dampener on the experience which will make me consider whether to use them in the future and lastly Fleet Prices have been a joy to work with, updating me when I've asked and making sure even with Land Rover messing about that I got the car wanted so thank you
I've sorted the GAP insurance
I am very happy with the car and the service I received from everyone at Fleet Prices and Beadles who supplied the car. The whole process was smooth and I was kept up to date with all developments . I would certainly recommend Fleet Prices to anyone thinking of Leasing a new vehicle .
Very professional. Delivered just after 9am. Most efficient process.
Thanks for your help managing the process.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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