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Hi Steve,

My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.

I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.

I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.

As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!

Please share this feedback with her and give her the recognition she clearly deserves!!!


Kind Regards
Simon

Simon Whitehead

I've been very pleased and impressed by everyone at Fleet Services. My partner has leased before so we have a benchmark and I can say that everyone from Carl through to the aftersales contacts have been very good and we will definitely use you again and recommend you to friends. I know it's not you who delivers the car but the delivery driver was very pleasant so please pass this on.
With thanks

Callum

Callum Stevenson

I have already commented to the support team, This is the first time that I have chosen a car by lease option and from the first dealings with Leo right through to delivery with the help of the support team, the experience was very smooth and professional. I had a budget in mind but not a fixed car model, Leo helped to achieve the right car for my budget and the girls in the support team were helpful with any questions I had. So thank you

Regards Nev Handley

Neville Handley

HI steve
the car took longer than I expected due to end of year plus VW were not the greatest at communication. However, Fleetprices and Leo did a grand job.
Many Thanks
Diane

Diane Stokes

Hi Steve,

I am more than happy with my car and my experience leading up to its delivery.

When I first decided to lease rather than purchase I contacted several companies for quotes on various cars.

Fleet Prices quotes were comparable with most of the others but what made me decide to use your company was the attitude of your staff.

Paul Phillipson in particular was very patient and helpful while I was trying to decide which car to get – many changes of mind!

Once I had decided and filled in the required paperwork Jessica Taylor made the delivery side of things completely stress free.

I will recommend – without reservation - Fleet Prices to any of my family, friends and work colleagues who are considering a personal car lease.

regards,

Tony

Anthony Howes

Hi Beverley,

I have the car and everything is good thank you

Kind regards

David

David Kent

Hi Anissa,

The delivery went well thank you and the car is great! Thanks for all your assistance.

Regards,

Lee

Lee Baker

Hi Steve,

Very happy with the experience, and looking forward to working with you in the future. I am not interested in GAP insurance Thankyou.

Danny King

Hi Steve,

With regards to my experience of dealing with Fleetprices for the lease of my VW Tiguan, I found that the whole process, from start to finish, was conducted in a professional manner. Communication was excellent at all stages and I would definitely recommend Fleetprices to any of my friends.

Kind regards

Darren Cross

Darren Cross