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Thank you for your email.
We did take delivery of the Q3 on Friday 16th May, and my comments on the whole process are as follows.
I found all dealings with Fleet Prices to be efficient and professional, with an appropriate level of contact and communication throughout. This was handled by Carmel initially and then Ben – both of whom ensured we were informed at every stage of the application and delivery process. The delivery arrangements for the car were slick with a date being estimated for w/c 12th May and then confirmed as 16th May. The driver contacted us the night before and said he was aiming for 10 am and the car arrived slightly earlier than that.
All in all, we are extremely pleased with the service we received from Fleet Price, and the associated Audi dealership, and would definitely consider using your company again for future leases.
Allan is away from the office, but I dealt with the Peugeot.
Everything went well, and as ever Anissa is an absolute star, she always goes above and beyond to help us and we are not the easiest of customers.
Jessica also has been extremely helpful, so if you could thank both of them on our behalf.
We would like GAP insurance on the recent delivery, so if Dawn could drop me an email with the price that would be great.
Parenta Group Ltd
Thank you for your email requesting feedback on my experience with Fleet Prices.
I am happy to say that this is the second time in 6 months we have used Fleet Prices and again the customer services was first class, every time I called with a concern the girls on the end of the phone were fantastic. James at the beginning was very helpful and informative. When the lease's on both cars runs out, I will be looking to Fleet Prices for a great deal again.
Everything went to plan with the delivery . I am very happy with my little car and also in the way that you dealt with my enquiry and order right through to the delivery process , dealing with yourself was so easy and saved on the time of going around garages and dealing with then , not to mention that you also offered a very good deal.
I would recommend fleet prices to my family and friends and would look to using you in the near future.
Just wanted to put in a few words how helpful and efficient Leo was to me from start to finish
He explained everything perfectly and cant thank him enough
Very good credit to the company would defiantly recommend him to friends as I know a few are looking into leasing also
The pickup went really smoothly, and Leo was really helpful throughout the full process - from quotations, advice on alternatives , securing the car and ensuring delivery was on a date suitable for me. Although price is always a driver in this type of transaction, I was impressed with the service and will mention this to friends and colleagues when they are considering car options.
Yes, very pleased with the car and just as important very happy with all that you have done! It was a pleasure to deal with you.
Thanks for your follow up e-mail.
Everything has gone very smoothly and I am very happy with the Volkswagen Tiguan Diesel Estate 2.0 TDi BlueMotion Tech Match Edition 150 5dr 2WD. It is a very nice car.
I found the whole experience very refreshing. These days it is becoming increasingly common to have to go through a lot of hassle with companies due to poor administration and management but this has definitely not been the case with Fleetprices.co.uk. From start to finish, it has all been well managed and straightforward and a pleasure. I would like to thank the team and Anissa for all their help and advice and answering all my questions so promptly, and of course your follow up courtesy.
I hope you have a great weekend and enjoy the Summer!
The car is everything we expected and more. We as a family are very pleased with it so far.
This is the first car that we have leased, so it was a little bit of a minefield as to who to consider using. I have a couple of friends who currently lease cars, so they recommended the company that they use. I did my own research also and your company was one of 5 that I made a basic enquiry to.
From the initial replies that I received, your company appeared to be the most professional and very competitive, so a tick in 2 boxes straight away for me personally.
As for the customer service I received, it was superb from start to finish. In fact I honestly can't remember the last time that I received such good service. Even when Anissa temporarily looked after my order, she was fully up-to-speed with my requirements and dealt with me like I was her client.
I have to say that as and when I come to look for a new leased car, I shall be returning to you straight away, without h
I have received the car today and its very impressive.
I thought it would be appropriate to thank you for an efficient service and state how impressed & thankful I am of your excellent service.
I hope to be able to come back to you in three years time, colleagues should be back you sooner.
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