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The whole process was easy, as a first time leaser I was a bit worried things would not go well but the team made things very easy.
I already had an idea which car I wanted and the quote came in very competitive so I went ahead, Carl directed me through the initial process without any problems and added my specification as requested. The follow up team kept me well informed and gave me a delivery estimate, the car was ready a week early but I was on holiday so put it off until I came home.
The delivery agent contacted me the day before and arrived on time and the car was as requested so things could not have gone better.
I have emailed a few questions through which have all been answered quickly and correctly.
Yes the car was delivered as planned on thursday the 26th and am very happy with it.
I did contact Black horse finance as I wished to know the dates when payments are expected etc,but they advised I will receive an invoice detailing this in due course.
Overall I am very satisfied with the service your company have provided me keeping me updated with the progress of the vehicle, and i will not hesitate to recommend fleet prices to my friends.
I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
Thank you for your email.
Everything is fine with the car, thank you. The chap from the Chris Variava Dealership in Nottingham was excellent, when he delivered my car to me... I do recommend that you continue to use them in future as they have offered me great service so far.
Fleet Prices have been spot on as well - James was most helpful when sourcing my car for me.
Thanks Anissa its lovely
Very nice man delivered the car in perfect condition
10 out of 10 again
All the best
Just want to send a short email saying thank you for your time and effort spent helping me choose and keeping me updated throughout the whole process.
it arrived on Thursday and honestly it is an amazing car, in love it it.
Thanks again, and make sure your boss sees this for a pay rise 😉
Thank you for your email
I am delighted with my new car and the service I received from you
Fleet Prices have been great from start to finish. I have just taken delivery of my new car and couldn't be happier. The staff at Fleet Prices were great throughout the process and kept me up to date with everything and answered every question I had. This is my first experience of leasing a car and I will recommend Fleet Prices to everyone. Fantastically professional. Thanks very much.
Thank you very much for your email, i am really pleased with the services and the delivery of my car! I have only good comments to say for the overall experience! Leo's services and help were excellent, he provided all the clarifications and re-assurance I needed and helped me take my final decision.
The only comment i have is that during the waiting period i had to 'chase ' the supporting team for updates and status of delivery! But that wasnt a major issue! They always replied minutes after my emails and being very helpful!
The delivery of the car went very well, car arrived in excellent condition the gentleman who deliver the car took the time to explain its functions etc!
I am very happy with my choice of this car and extremely pleased with your services!
Thank you very much and be sure that i will definetely recomend you at sny chance!
Yes all has gone very well thanks, in fact better than expected. Your team were easy to contact , easy to deal with and were able to deliver the car quicker than expected. I wasn't offered GAP insurance so have sourced it myself. FYI it was only £113 for two years
cover. I did ask your team but about GAP but they didn't offer it to me for some reason , something I am sure you will wish to rectify 😄
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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