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Delivery went well yesterday and I'm very pleased with the car. Thanks to all your team, it's been very straightforward.
(Daniel is the good looking one who set the wheels in motion)
Just wanted to say that the whole experience with Fleet Prices was great, I was always kept up to date with how things were progressing and everything was straight forward and clear.
Overall very happy with the experience. This is the first time that I have used Fleetprices and indeed the first time I have taken on a car through a leasing scheme (I have had company cars for the last 20 years). I chose Fleetprices on the recommendation of Richard Marston.
A couple of comments that I hope will taken in the spirit in which they are offered (to improve an already good service):
- I would have liked to have been kept better informed on the status of the delivery date, and
- For me as a first time user, more easily accessible information regarding what my own obligations were would have been helpful; e.g. that I had to arrange for the insurance.
However, Craig Charlesworth was always very courteous, helpful (and patient!!) and I would certainly use Fleetprices again and recommend them to friends.
With my thanks and best regards,
Thank you for making contact.
I am very, very happy with my new car although I am still trying to work out how to drive it – got stuck in traffic this morning and was surprised to discover it was a Stop/Start affair!!!
I would like to thank your company, especially Leo Nicodemou, for the help and assistance re leasing my Qashqai Hatchback 1.6 DiG-T N-Connecta [Comfort Pack] 5dr . I stumbled across Fleet Prices whilst googling leasing companies and I am so glad I found you. Leo was lovely to work with and I trusted him immediately. He was unbelievably patient with me as I dithered over the model and the colour. We exchanged many emails and had many telephone conversations and he was incredibly helpful and knowledgeable about the specifications and colour offerings of both the Nissan and other makes. He was also very understanding when I changed my mind once one order had gone in, not batting an eyelid when I decided to upgrade the spec at the last minute and had to complete new paperwork.
I would also like to congratulate your Support Team – they, like Leo, are extremely friendly and kept me updated all along re the registration number for the insurance and very helpfully changed the delivery date for me to fit in with my work schedule. I was very impressed with the responsiveness of both Leo and the Support Team – I never had to chase up for a response to emails as they were very reactive.
All in all, a very positive experience and I would have no hesitation in recommending your company to other people.
Many thanks and kind regards
Service from your end in terms of the calls and mails was excellent. Rochelle (and others) were great when we had the “log incident” when it seemed to be me versus the dealer, so that support was much appreciated.
Katharine was great during the initial setting up process and her response times are second to none. I haven't seen a better deal on the car yet either, so I would certainly come to FP again if we go the leasing route next time.
Just to let you know got the car yesterday! Extremely happy with it! Thank you for all your help and information it's greatly appreciated!
The car was delivered on schedule and am very happy with the car.
D Chand Business Services
I will like to say that the procedures and the service was quite satisfactory.
Personally it was an experience of trust and reliable customer service.
I will recommend to anyone.
Thank you for your email
I am delighted with my new car and the service I received from you
I'm delighted with the entire lease process...from start to finish. The assistance and advice I received from James Durrant were key to my decision in going for a lease deal...as was the price which your competitors could not get close to! James was always easy to reach and never tired of my endless questions. Once I had agreed to lease, the further assistance I received from the Support Team was invaluable. My car was delivered months ahead of schedule and is a joy to drive. I would not hesitate to recommend your company to family and friends.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 0800 097 0897
F: 0330 606 2619
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