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Yes, the delivery driver was great and she turned up on the dot of 8am as promised. Really pleased with the car too - thanks again for your assistance.
Dear Steve and Ashley,
Apologies for the slow reply and sorry I missed your call Ashley.
The service was excellent throughout thank you very much. Ashley was very helpful at the start and the support team were always very prompt and helpful replying to queries before and after the car was delivered. The delivery drivers were also really friendly and helpful.
Thanks again, I will definitely be recommending you to friends and colleagues.
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
Yes car arrived at lunchtime today and both myself and my wife are over the moon! It's better than we ever imagined. Thanks very much for all your help in making this a pleasant and easy process. I will be highly recommending fleetprices to all my friends and colleagues.
Once again thanks very much and hope to deal with you again soon
I cannot thank you all enough for the superb service you have given me with my car lease. If I had know it was going to be as easy as this I would have done this years ago. A special thank you to Dave Marston who answered my questions with patience and humour and was extremely helpful. I am loving my car and keep looking for any excuse to go for a drive. I have been recommending you to everyone I know!
The whole process for the ordering and delivery of the new car went very smoothly and well. Elena Parker and her colleagues were very helpful throughout this process and I am very happy with the new car.
Thank you for you e-mail. I have already thanked Ashley for his and your team's assistance. Ashley was excellent and looked after us throughout the process, even ringing after we received the car to ask if everything was fine. Your team rang and e-mailed to keep us informed at each stage explained in full what we needed to do. The vehicle was delivered from our local Hyundai dealer who had quoted considerably more for the same deal. Excellent experience, many thanks. Will no doubt be in touch in 18 months. Kind Regards Marie Bradbury-Yates
Thank you for your mail. I would like to say that I'm extremely happy with the car I have chosen and the help fleet prices have provided in getting me what I wanted. I found the process smooth and a well thought out customer journey. It was slightly misfortunate that the car had a stone chip before delivery but I thought the support team handled it well and ensured I received the best product in its prime condition. I appreciate your continued support and I would recommend fleet prices to anyone.
The staff and service from Fleet Prices have been first class from start to finish. Mike has offered great advice and customer care and made the whole process easy. I would highly recommend Mike and Fleet Prices to anyone looking to lease a vehicle... 10/10.
Yes we are in receipt of the vehicle now and my wife is very happy with her new car.
Thanks for all your efforts.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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