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I must say that all the staff that I have had reason to liaise with have been very helpful and professional without loosing their 'personal' touch. Any questions I have asked have been promptly replied to and answered. The delivery service was fine to the point where delivery arrangements were altered due to my unavailability.
Overall, nothing seemed too much trouble and it was a pleasure doing business with yourselves.
Just to let you know got the car yesterday! Extremely happy with it! Thank you for all your help and information it's greatly appreciated!
I am emailing to give some feedback to yourselves and more specifically for the lady I dealt with, Anissa.
The whole process was smooth and Anissa is a really nice lady. So helpful and approachable, always being understanding, acting urgently on my behalf and keeping constant communication throughout the order process.
One of the nicest customer services representatives I think I've ever dealt with. She's a hugely positive example to your company and certainly deserves praise for her pleasant demeanour. My remembrance of her 'pleasantness' is what made me come back to look at ordering another vehicle this time round!
So thanks to the company and especially her. I hope you'll give her the praise she deserves, she does a very good job.
Good Morning Anissa,
Everything went fine and he is over the moon with the car. It has been a great experience dealing with you. The service and attention we have received has been first class. I look forward to dealing again with you in the future.
I've had a great service from you and FleetPrices.co.uk, you kept me up-to-date with what was happening and you acted quickly when there was further clarification required from the finance company. The Car is great and i am going to enjoy driving it.
Thanks you very much for your email.
I can confirm all went as scheduled and it was a very smooth transaction. Collection of the old car was delayed for three days by the collectors but purely for logistical reasons and caused us no inconvenience.
As ever, Anissa's service and assistance was invaluable, together with the great support work of the Admin team.
We are very happy with the outcome and would certainly recommend yourselves.
Car arrived nice and early on Friday. All ok with car.
Thanks again for all your help
Sorry missed your call today as in meetings :(
Received car on time and happy with service from especially you and also your team. it is a credit to you all on your communication and customer service that you have provided to me for the two cars I have ordered from you so far.
I am in the service industry so know what it means to please the customer and its not easy, however you have been very professional and made me (the customer) feel extremely happy with the service I have received and would have no issue recommending you and your company to my colleagues.
Thanks again and hopefully you can do the same in two years when my car is due to be replaced again
I am very pleased with the car, delivery was very good too, Anissa was very professional and courteous throughout the process, I would have no hesitation in recommending your company to anyone who asked!
Many thanks for all of your help over the last few months.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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