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The delivery was very smooth and at the time stated. I am very pleased with the service once again.
'This is my second lease from Fleet Prices and I must say, customer service was great. Elena was very informative and quick in responding to me with different options. Communication was excellent throughout. Car was delivered in great condition and exactly when I was told it would when booking the lease deal. Very happy with car and have recommended you to friends. Thanks'
Just want to send a short email saying thank you for your time and effort spent helping me choose and keeping me updated throughout the whole process.
it arrived on Thursday and honestly it is an amazing car, in love it it.
Thanks again, and make sure your boss sees this for a pay rise 😉
Following your last email I would like to say what a pleasure it's been doing business with your company. From the first quote to delivery nothing was to much trouble. I felt all the staff I spoke to wanted to help and they were always very professional. I would recommend fleet prices to any one.
I'm very happy with the car. In fact it appears I have the latest 'Ultra' A6 model with S-Tronic rather than the CVT multitronic auto that was current at the time of ordering. Although the same retail OTR price as the superseded car, it seems like a bonus to get a slightly more efficient, powerful car with a better gearbox than I was expecting!
The car was driven from Swindon by a very nice gentleman who, despite arriving early for an afternoon delivery, was happy to wait for me. I had a BMW lease car delivered a couple of weeks previously which was trailered to me but I don't mind as long as it arrives clean with a little fuel.
Michael Tomlin dealt with my order and was always helpful and polite. I had a very prompt reply to my initial enquiry and subsequent emails were dealt with very promptly. This won my custom. I find the website quite nice to navigate. It did seem to take an inordinate time to approve the finance though. Far more than I have ever encountered with other lease cars and I have a very good income and credit rating. A BMW I leased with another company took a fraction of the time and the process started at the same time. Once approved the car was actually delivered a little earlier than estimated so, overall, I am a happy customer.
I did question the initial document fee which seemed excessively high compared to other lease brokers. Due to the time it took to approve finance, this was actually reduced at my request to the fee comparable to your competitors. I also had some slight concern as your company is not BVRLA registered. I would recommend you do register if you can to reassure future customers.
Overall, I am delighted with my A6 which was delivered on time and with the latest spec. I would recommend your company without hesitation. But perhaps look to change your Credit check company!
I have to say I'm extremely happy with your service. It was simply outstanding.
Delivery went as smooth as it could. The driver, named Andy, was exactly on time as he stated over the phone.
He was extremely polite and helpful. The whole process of handing over the car was quick and very pleasant.
The car itself is absolutely gorgeous. Everything is exactly as ordered.
On this note, I'd like to thank everyone who was involved, especially you Rachel.
Thank you very much.
Thanks for the email.
I would like to complement you on the faultless experience I have had with Fleet Prices.
Rachel has been excellent, with fast and efficient responses and regular updates.
You would be amazed how few of the companies I reached out for an initial quote did not even respond!
I am really happy with the car, the delivery and arrangements to pick up my Mini all went well. Jessica got back to me promptly if I had any questions, cannot fault the service.
The whole process was easy, as a first time leaser I was a bit worried things would not go well but the team made things very easy.
I already had an idea which car I wanted and the quote came in very competitive so I went ahead, Carl directed me through the initial process without any problems and added my specification as requested. The follow up team kept me well informed and gave me a delivery estimate, the car was ready a week early but I was on holiday so put it off until I came home.
The delivery agent contacted me the day before and arrived on time and the car was as requested so things could not have gone better.
I have emailed a few questions through which have all been answered quickly and correctly.
Everything went well with the pickup of the car thanks Steve, and like yourself, Paul was a gent and a true professional to deal with.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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