BVRLA Membership NO: 2008
Tweets by @FleetPrices
Please select from the menu options to search our website for our latest deals or alternatively call FleetPrices.co.uk now on 0800 097 0897 and speak to one of our leasing brokers who will be pleased to help.
Hi Steve - excellent service throughout so thanks very much. Will be in touch if any probs.
Good Morning ,
Thanks for getting in touch. As told to your staff, I have been very happy with the customer service. Mike, Rochelle, Rebecca and Michelle, no weak links in this chain, answering all questions with a no hassle attitude, v professional and friendly. The delivery driver whose name I think is Gordon was chatty and brought the car in perfect condition. Also the car surpassed my expectations in terms of quality so the value for money is impressive on this lease. As this is the first time leasing and I've had to learn how this process works I appreciate how I've been dealt with and I would definitely recommend your services. And then to top it off the MD sends an email to make sure everything has gone wellJ Keep it up!
As a business owner myself I understand the value of feedback, both good and bad, and will always speak as I find. I'm please to say I only have positive things to say about my experience with Mike and the team. During the process there were issues that cropped up and the vehicle had to be changed several times, ending with a selection from immediately available stock due to time constraints caused by a delayed delivery date. Mike has been incredibly helpful, patient and supportive with me as things have needed to change, and I changed my mind, and kept me informed throughout.
I would happily recommend Mike and will be contacting him when I need my next vehicle.
it was great. The car is lovely, so cute.
Thanks for your assistance with everything.
Thank you car is lovely,
Thank you for all your help.
The whole process was a smooth one. Ashley was very good to deal with and his service throughout was prompt and he was a pleasure to deal with. The correspondence was good and everything happened when it was supposed to and I would have no hesitation in recommending your company.
I did get your follow up voicemail, thank you for an excellent service and I'm very happy with the vehicle. You were defiantly right the Navara was a good choice.
Both Chris and the service team were exemplary throughout the process. I've been 100% satisfied with service and price. `Chris was both responsive and friendly in the execution of the sale – the right balance between polite and persistent – no pushy sale, no call every 5 minutes but just enough to keep things moving when I got busy. The after sales team have also been top notch with quick email responses and the right level of information.
All told, its been smashing, and I'm glad you dropped me a mail to let you know that was the case. I'll be in touch as I need to secure another couple of vehicles over the coming months.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
Thank you very much for the fantastic service in terms of delivery and negotiation. Extremely pleased with the car it is absolutely brilliant. Brilliant price and very clear transparent pricing, keep it like that!
Definitely dealing with yourself again in the future.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 0800 097 0897
F: 0330 606 2619
535 Liverpool Road
Registered Office : Fleetprices.co.uk Ltd, 3 Manningford Court, Ince, Wigan, Lancashire, WN3 4JF
| Registered in England & Wales with company number : 6774890 | Data Protection No : Z1757197 | VAT No : 946297970 |
FleetPrices.co.uk are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 656734
Fleetprices.co.uk is an Appointed Representative of AutoProtect (MBI) Limited which is authorised and regulated by the Financial Conduct Authority for Insurance Mediation FCA number: 312143.
Copyright © 2017 FleetPrices.co.uk, All rights reserved.