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Hi Rachel & Support Team,
I have my new car which is an Audi TTS.
I LOVE it!
Thank you so much for your help in ordering it through to me receiving it.
Special thanks to Rochelle, Claire and Sara who have helped me along the way from within the support team. Sorry if I have missed anyone out!
Hope you all have a good weekend with a couple of glasses of wine!!
Thanks Steve great service always kept informed will recomend
Many thanks for your mail.
I found the service both highly professional and highly efficient. The car was delivered as per the original delivery date and the whole process was straightforward, which I could not say the same for some of your competitors!
I would definitely use Fleet Prices again.
Just wanted to thank you for the smooth problem free transaction with supplying my farther in laws car.
He's delighted and still spending hours working out how to operate all the gadgets in the car.
Many thanks, appreciated.
All went well thanks and very pleased with the car. Carl was very helpful and quick to get the prices I asked for and let me know on the day that VWFS were ending the deal earlier than expected which gave me time to get my order placed.
The support team have been great, I got updates when there were any and when ever i asked for one. My request for no valet on the car got passed to dealer as requested. There was a little mix up with where the contract should go and what account to pay the initial payment to but I have a feeling that was down to the dealer than your team.
Thanks for getting in touch and I can confirm we have been absolutely delighted with the service from you guys.
We were looked after from initial phone call through to delivery by Elena Parker who has been brilliant and always answered any questions whilst assuring us at every stage of the process (we were first time leasers so this was all new to us!).
Elena has been friendly, professional, always getting back to us promptly and is a credit to the company offering customer service of the highest standard. Even though there were a couple of hiccups (allow shortage at the factory so not your fault) she was on the ball, took control and sorted everything and kept us in the picture. She then liaised with Steve Walmsley at Lookers (who was equally brilliant) and between them, they went out of their way to ensure we had delivery on our chosen date, even though this meant extra work for them to re-juggle customers expectations and source a vehicle of the same spec in time for us.
Finally our vehicle delivery was excellent with the driver offering great customer service and again provided a friendly, nothing a problem attitude. And of course the car is excellent too!
The whole experience has been excellent and everyone has been brilliant to work with and we will recommend the company to all our friends and relatives. You will be the first company we ever think of for any vehicle leasing needs in the future.
So a big thank you to all involved and for offering such brilliant service with the highest level of customer care and attention to detail.
Keep up the great work and please pass on our sincere thanks to Elena, Steve and delivery driver.
I had a great experience using Fleet Prices. From choosing and customizing the car to delivery everything went very smooth and anyone I contacted at Fleet Prices was more than helpful.
I would definitely use your services again in the future and would recommend you to anyone.
I would like to say a big thank you to Fleet Prices team for being very friendly and supportive throughout the process.
There were a few issues through the car delivery process, but these were not related to Fleet Prices and have been resolved.
I would definitely recommend Fleet Prices due to the consistent excellent deals and the great customer service.
Yes happy with service.
Elena was great, putting up with our delays and changes of mind. Please thank her for us.
Your customer service team also provided very good service, particularly with regards to my husband and I being unable to master the 'electronic signature' option on the agreements!
Car seems excellent, so thanks again
Yes delivery went well, new car is lovely :)
Thanks once again
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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