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The initial contact was great with call backs and adjustments made to my requests and budget restraints handled really well by Leo.
The delivery was a bit of a nightmare as delivery was scheduled to my home and I work at a busy NHS Hospital with limited mon to Friday slots available
Then the car was damaged and deferred again, then I forgot a day at Cheltenham races!
Eventually the car was delivered last Monday and I am pleased as punch.
The Dealer provided a 'luxury' hire car from the date of the original delivery so all ended well.
Rochelle was really good with delivery updates
just to let you know was very happy with all my dealings with fleet prices during the process of leasing my first car. I corresponded with Mike Tibbs from the start and found him more than helpful with any questions I had and was very informative in letting me know how things were progressing during the time between ordering the car and the delivery of it . I would not hesitate to recommend fleet to anyone I know who are looking to car lease and will be looking to forward to using you again at the end of my current contract.
Yes the vehicle was received on time and in great condition just that the poor guy delivering it had to come all the way from Yorkshire to my address to deliver it though he did compliment the comfort of the car.
It's amazing. A smooth transition :0)
Thank you so much for all of your help and expert assistance. You've been great as always!!
I'll be in touch in 3 years :0)
Yes the service was amazing it was my first time looking at leasing a car after my partner told me about it and Ashley Humphreys was super nice and super helpful didn't over complicate it for me as
I'm not a car person I just knew what budget I had every month and the car I wanted he never forced anything on me which is a massive plus if he had I would have gone somewhere else. He advised me on the delivery date and then your team kept me updated on every step it was seamless.
Every email I send no matter how silly was answered the whole experience was excellent and I would have no hesitation in using Fleet again and when the 3 years is up I'm sure I will be looking at another deal with Fleet.
The delivery man who had just driven my car for 8 hours was amazing and very pleasant and went over my car again without over complicating anything and it was with me at the time he said which for a working full time mum is what is needed.
Yes, we've received the car ok last week. Many thanks. The service has been pretty sleek and we are very happy. Very happy to recommend you in the future or come back to you for any other vehicles that we may require.
Not sure about the reason for a GAP insurance since we have not purchased the vehicle but are leasing it (i.e. we do not have any financial commitment with regards to the purchase of the vehicle). Therefore, I am assuming that the comprehensive insurance cover that we have will be sufficient. Am I correct?
Yeah its all good thanks. It was a nice surprise seeing as i hadn't been in one yet!
Very pleased thanks for your help. Already recommended you to work colleagues.
Yes thank you very much. The whole process ran smoothly from the initial through to the delivery of the car. Mike was very helpful and was quick to answer all my queries as well as the support team. Thank you for all the help.
I was very happy with the service provided and both Chris and Jessica, who dealt with my enquiry were both extremely helpful.
Thanks for the email. Was thoroughly impressed with the level of service throughout and Elena was helpful. I would certainly use again and recommend.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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