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Thanks for getting in touch and I can confirm we have been absolutely delighted with the service from you guys.
We were looked after from initial phone call through to delivery by Elena Parker who has been brilliant and always answered any questions whilst assuring us at every stage of the process (we were first time leasers so this was all new to us!).
Elena has been friendly, professional, always getting back to us promptly and is a credit to the company offering customer service of the highest standard. Even though there were a couple of hiccups (allow shortage at the factory so not your fault) she was on the ball, took control and sorted everything and kept us in the picture. She then liaised with Steve Walmsley at Lookers (who was equally brilliant) and between them, they went out of their way to ensure we had delivery on our chosen date, even though this meant extra work for them to re-juggle customers expectations and source a vehicle of the same spec in time for us.
Finally our vehicle delivery was excellent with the driver offering great customer service and again provided a friendly, nothing a problem attitude. And of course the car is excellent too!
The whole experience has been excellent and everyone has been brilliant to work with and we will recommend the company to all our friends and relatives. You will be the first company we ever think of for any vehicle leasing needs in the future.
So a big thank you to all involved and for offering such brilliant service with the highest level of customer care and attention to detail.
Keep up the great work and please pass on our sincere thanks to Elena, Steve and delivery driver.
Hya Anissa. I am very pleased with the car. Thank you for all your assistance ans will recommend to others as well.
The delivery of the car was exactly as promised and we are very pleased with it. Katharine was extremely helpful in sorting out the deal for us and if you could pass on our thanks I would appreciate it. I will definitely consider using your company
Again in the future.
Thank you for the email.
Yes I am happy with the delivery of the car on the whole, the car was missing a multimedia cable after delivery but I contacted the dealership directly and on has now been sent out.
It was a pleasure dealing with the Fleetprices team from Rachel to the support team personel. everyone that I contacted were responsive to my emails and dealt with my queries in a timely manner.
Thanks for checking in.
The new car arrived safely just before 8 this morning, I am delighted with it.
Thanks for your help, courtesy and efficiency over the last few weeks.
The delivery man said the in due course you will send me the vehicle registration docs together with any other paperwork relevant to the purchase.
I may well be in touch with you again in about 34 months to discuss another lease contract!!
Kind Regards to both of you and take care
Just a quick email to thank Leo and the team for all their help with my new car. The process has been so trouble-free and painless and the care was delivered to me last week.
Yes everything went smoothly regadring the delivery. I have been very impressed with level of service provided particularly form jessica who has been great, answered all querries promplty and her communication has been very good. as for GAP insurance i have already sorted that out on delivery.
Thank you both again
Kind regards Ian
Yes everything as great and the delivery person was really helpful.
Thank you for your help, you will be the first port of call for our future cars! I think I may have to go with a Mercedes next time!
Yes am very pleased with the new arrival, delivery was smooth and punctual. Thank you for answering my queries during the process and your efficient yet non pushy advice. I would definitely recommend you. :-)
I was delighted with the service I received from Ashley. He was very helpful easy to contact and always quick to reply to any queries. The support team were also very helpful and delivery was prompt and on the stated day. This was not the case when i leased my daughter's car with a different firm. I will a certainly recommend fleet prices to friends and family in the future.
The delivery driver was also great,and talked me through how to work everything on the pick up.
I would like to thank you all for the excellent service.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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