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Sorry I didn't contact you over the weekend, I didn't have access to e-mails.
The car arrived and I am really, really, really pleased with it! Thanks so much for all your help.
Many thanks again
Thanks for the email. Was thoroughly impressed with the level of service throughout and Elena was helpful. I would certainly use again and recommend.
I did send some feedback through last week, but happy to repeat that I've been impressed with the level of service throughout the process.
And I'm very happy with the car...!
I email you with regard to Anissa Elmecheri, We just wanted to say what a credit to your company she is.
Anissa has been a wonderful help and has made the contract hire process an easy and stress free process.
We have got the exact car we wanted down to the finest detail !
She has answered every question quickly and thoroughly, irrelevant of how ridiculous the question and late the email has been sent.
She has dealt with everything professionally and quickly and we have been amazed how quickly the car has been ordered and delivered.
We have already passed her details onto two other people who are interested in contract hires and will continue to do so.
Please congratulate her on being a valuable member of staff.
Thank you Anissa and Fleet Services.
Emmi Moules and Lee Purdy
Emmi Moules & Lee Purdy
Thanks for your email. I have set out a testimonial as follows:
This is the first time I have used the personal contract hire route to acquire a new vehicle. I would have no hesitation in recommending Fleet Prices to anybody thinking of doing the same.
From my initial enquiry through to delivery of the vehicle, the process was simple and easy to follow. Thank you to Leo and Jessica who provided regular updates on progress all the way through to delivery. The car was delivered on time and at the quoted rates.
We received the car thank you and we are over the moon. We are just trying up locate the tax disc at present but I'm dealing with Jenny directly for this.
If you have a customer satisfaction survey to complete ill gladly fill it in.
The initial contact was great with call backs and adjustments made to my requests and budget restraints handled really well by Leo.
The delivery was a bit of a nightmare as delivery was scheduled to my home and I work at a busy NHS Hospital with limited mon to Friday slots available
Then the car was damaged and deferred again, then I forgot a day at Cheltenham races!
Eventually the car was delivered last Monday and I am pleased as punch.
The Dealer provided a 'luxury' hire car from the date of the original delivery so all ended well.
Rochelle was really good with delivery updates
Delivery went smoothly thank you and arrived as expected. Perhaps a bit petty however would have been nice to have taken delivery of a gleaming new car, as opposed to one plastered in mud and dirt, little things i guess.
From start through to the end of the process Leo was absolutely superb - a credit to yourselves. I honestly think other people would have given up (we were late with a few steps of the process) and the deal would have fallen flat.
Wouldnt / wont think twice about using you when this deal comes to an end.
Thanks again, and please thank Leo for his tireless work on this, like ringing from his family holiday to keep things running smoothly..
Have a nice xmas
The delivery of the car was very smooth and efficient from start to finish. Well done and thank you Peter.
Just got a chance to give a few comments on my experience. Sorry it's taken a motor while.
From the start Rachel has been professional and helpful. Although the order didn't go entirely smoothly, Rachel did everything I needed to make things right. While I didn't have as much interaction with the afterwards team, what I did experience was consistent professional service. I would certainly consider using you again for the next car and recommending you to colleagues and friends.
I don't have any outstanding queries or concerns that I need resolving at the moment, but I'm happy that I'll be able to contact Rachel should I require any assistance.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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