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Delivery went well and very happy with the new car!
Will be in touch if we need anything! Thanks for all your help
Just to say thanks for the first class service you provide. Happy to report I picked my car up last Friday and it's fantastic.
Look forward to doing business with you again in 2 years time.
The car is great - thanks
Thank you for the email. I am very happy with my first Honda.It's a beautiful car and something completely different to anything else on the road.
Having had to cancel a previous lease order with a different company due to their poor customer service I found Fleetprices where definitely a cut above.
I found the process went smoothly from the initial conversations with James (who was very helpful and patient) right through to the Support Team who kept me informed all the way.
The only comment I would make is I assumed that the car would be delivered on a flatbed and not driven to me so the car had mileage on it already. It's not a criticism just more of an observation.
Fleetprices admin fee is quite high compared to other lease companies however that is made up for with fantastic customer service.
Morning Anissa, everything was perfect on Friday, I had a good run out with the kids on Saturday in it and it's turning some heads in my street :)
Many thanks for the ease with which this was handled - my first lease car.
It went really well Steve. Very happy with service from start to finish and would recommend. Loving the car. Thanks Nick
One word sums up the service provided by Carl and you admin.staff - EXCELLENT.From my very first enquiry I received prompt answers to any queries I had and the information provided was clear and simple to follow.The only minor hassle I had was returning the finance forms in the correct PDF format.Not being a computer buff I had to get help with that but at least I'm now prepared for the next time!!
Good Morning ,
Thanks for getting in touch. As told to your staff, I have been very happy with the customer service. Mike, Rochelle, Rebecca and Michelle, no weak links in this chain, answering all questions with a no hassle attitude, v professional and friendly. The delivery driver whose name I think is Gordon was chatty and brought the car in perfect condition. Also the car surpassed my expectations in terms of quality so the value for money is impressive on this lease. As this is the first time leasing and I've had to learn how this process works I appreciate how I've been dealt with and I would definitely recommend your services. And then to top it off the MD sends an email to make sure everything has gone wellJ Keep it up!
I am extremely happy with my new car and cannot believe how easy your team made the entire process.
I cannot recommend Fleet Prices highly enough and have received exceptional customer service. The deal I found on my Audi A1 is better than anywhere else on the internet (and I spent a lot of time looking!!). The whole process from requesting a quote for the vehicle through to vehicle delivery was quick and seamless and my emails were answered very quickly and with courtesy. I have been dealing mainly with Rachel who is always polite, knowledgeable, helpful and happy and its reassuring that the level of service is consistent even after the delivery of my car.
I wouldn't hesitate to recommend Fleet Prices!
Forgive the delay in responding; the delivery went well, appreciated the drivers 'eta text message'.
The car is great and my wife is very happy. Thank you for your assistance in getting us this far.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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