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Just like to send a few words of my experience with Fleetprices. This being my first lease i was a bit apprehensive about going
for a lease but have to say everything went great from first initial contact all the way through to delivery.
The only slight gripe i had was the delivery date was longer than expected, but i believe this was down to the dealer.
For the price i'm paying the car is fantastic and more importantly the kids love it as well.
I would highly recommending Fleetprices to anyone who is looking for a lease deal.
Hi Steve, it's all gone very smoothly thanks - right through from the initial enquiry. Andy was really helpful and personable and responded quickly to any questions. The admin team also kept me updated all the way through. Altogether a very good service.
We really love the car. It's above our expectations if we are honest. It was delivered on time and without any issues.
I would like to take this opportunity to say thank you to you, Rebecca and your company for everything you have done for us. I would specifically like to mention Ashley. From our first interaction with Ashley he has been nothing less than fantastic and constantly went above and beyond, especially with all the work and determination he went to in securing and sorting out the vehicle with the finance company. He displayed complete professionalism and was extremely helpful throughout our process. I think we were very lucky to have him sort our car for us. Please pass this on to him on our behalf.
My brother recommended your company to us and we've been very happy indeed and I will definitely recommend your company to my friends from Italy and here in the UK.
“This was my first experience of leasing a car and so I was a complete novice at the process. However, I can highly recommend Fleet Prices. They offered the most competitive price for my new car which is always a bonus ! Beverley helped me through the process at every stage and was very helpful, efficient and understanding. When it comes to look for another lease car I hope I can work with Beverley and Fleet Prices again.”
Many thanks for a smooth delivery of the car, I am very happy with it. The credit checking was a bit long winded, but I guess you can't be too careful these days.
All received and in order.
Katharine - thank you for your patience and getting this over the line. I am one very happy customer!
Speak in 4 yrs!!
I have been very happy with the quick seamless transition of leasing. Had no problems at all and all the staff have been very helpful with any queries I have had.
We found Rachel to be very knowledgeable and friendly, pointing us in the right direction in terms of the most cost effective lease plan and always responding to queries promptly. The car arrived on time and we are very pleased with it. We have no hesitation in recommending Fleetprices.co.uk Ltd.
Yes all in all everything was fine. There was some confusion regarding my deposit payment - I thought it would automatically be taken out by direct debit but that wasn't the case and I was on holiday when it had to be paid - so there was a delay on the delivery, but the people I dealt with were all very helpful and sorted everything out as quickly as they could - so very pleased and would use you again.
Let me know if you need anything else.
Thank you for getting in touch and apologies i have not replied sooner but i am out of the UK working.
We cannot thank your company enough and dealing with Fleet Prices was so easy and the level of customer service was excellent. I originally used the search engine - Contract Hire and Leasing and the prices quoted for the BMW 330D Xdrive were fantastic.
However after i had registered my interest i received a call from Leo advising that the prices online were wrong and this was due to an error by the finance company. At this stage i thought about looking elsewhere but Leo asked to leave our request with him and he would look into a bit further. He was true to his word and came back with a fantastic lease deal that was not much higher than the original price i had seen online.
I have already thanked Leo on the phone but if you can pass on further thanks as i did make him work hard on the options list and he gave us advice as we went along and we even changed colours and trim two or three times and the final price was something we could afford every month.
After dealing with Leo i was passed over to the support team (Rachel, Claire, Rochelle & Rebecca) and they looked after me every step of the way and nothing seemed to much trouble and i had weekly updates regarding the cars progress for delivery. The big thing for me was trying to get the car delivered before the April 1st VED changes and avoid the higher costs because the car was over £40000 in value.
I know that Leo and the Support team worked with David Codman at BMW Scunthorpe to get the car delivered in time.
I understand it is not common practise but we asked Fleet Prices and BMW Scunthorpe if we could pick up the new car in person. I am sure you will agree there is something special about picking up your new car and that new car feeling. So we must pass on thanks to everyone involved for letting that happen and the new car is fantastic and a step up from our previous family SUVðŸ˜Š. Leo even phoned me on the day of pick up to make sure everything went smoothly.
The finance company Arval are also very good and no problems in dealing with them so far at all.
So please thank everyone again and we will be looking for a 2nd car at some point this year and I will be contacting Leo and the team and see if they can secure us another excellent deal.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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