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The service from Fleet Prices has been second to none from start to finish. Part of the reason for taking up the contract with Fleet Prices was because they were competitively priced and unlike other lease companies they left you alone to make the final decision as opposed to some who have a habit of plaguing you with phone calls! Once the contract was signed I was fully informed of the delivery date, Anissa was always on hand by phone or email, even to the point of returning a call late in the evening - superb customer service!
Delivery ran very smooth indeed. I was impressed with the communication and co-ordination from your team members on the day itself and the days leading up to delivery.
The whole experience was very, it was the first time I have ever leased. I can safely say it will not be the last, so look out for me at renewal stage in a couple of years.
Please pass on my regards to your team and wish them a Happy Christmas and a successful New Year.
Yes thanks. Everything went fine - squeals of excitement from my 4 year old!
Thanks for all your help steering this through.
Thank you for your email.
I must say that since submitting my enquiry and Andy subsequently calling me, the whole process has been pretty much stress free. Andy has kept me informed with progress throughout and he is a real credit to your team. Please pass on my thanks to him.
I found out about Fleetprices through a neighbour of mine who suggested I take a look at the range of vehicles and offers you had on your site and following my experience, I would have no hesitation in further recommending you guys to my family and friends too.
In my particular case, there was a small issue over the delayed delivery of the vehicle and outstanding goodwill gesture from the dealer as recompense, but that in no way has spoiled my overall experience. Indeed your Support Team are following this up for me and keeping me informed of progress. They, too, are all very efficient, courteous and professional. Once again, my thanks to them as well.
Thanks again and wishing you and your team every success for the future.
Iíve had good service from companies over the years but Iíve got to say that Rachel has been exceptional. I have also now driven to work for the first time in a year without pain or discomfort. VW amongst others quoted 3months to get me a car so Iím over the moon.
I will whole heartedly recommend Fleet Prices and Rachel to anyone I know who is looking for a contract hire.
Thanks & Kind Regards,
Apologies for the delayed response. I didn't get a chance to drive the car till this weekend but thoroughly enjoyed it!! It's a lovely car.
Thanks ever so much for your help with this. As you know this was our first time leasing but you were very willing to answer our queries promptly and clearly, which helped sooth out any concerns we had.
I felt we had clear instructions and direction from you throughout the process. Also, we were very keen to have the car before Christmas so are really happy that this was possible.
May I take this opportunity to say that you have been fantastic throughout the whole process, knowledgeable and prompt to reply, a real credit to the company.
I can confirm I was more than happy with the service I received from yourselves, very professional and the price was the best I could find.
I will most certainly come back once this lease has expired.
Apologies for not getting back sooner. I am now back in office ( albeit night shift ! )
I would like to emphasise the whole experience I had through Fleetprices ( and with Mike ) were professional. Friendly, concise and I was always kept informed in the process of the order/delivery etc.
The dealership have also been very professional and detailed in the order and delivery.
I have insurance sorted for the vehicle but I thank you for your recommendation, I may visit on renewal next July to see what deal and benefits that is on offer.
I am very pleased that I came to Fleetprices for my car ( I was in fact ready to go ahead last year but instead purchased a second hand vehicle ) as I done extensive research on line but was always drawn back to your website and on the moment I first enquired I was delighted that I did choose your company. I will obviously be looking again in 2 years time on renewal of contract at what offers you have then J
As for the car, DELIGHTED. It's a beautiful car and I am ( as well as my partner ) over the moon and glad I choose the Cactus.
Please feel free to keep in touch throughout my contract hire period and I will certainly respond. If no need to contact me at all, I will be contacting you in 2 years time to see how I go about renewal J
Would like to say a big thank you to Anissa for keeping me up to date all the way through to delivery and helping me pick the right car. I'm over the moon with the car and it's absolutely gorgeous. If Anissa is dealing with your request be sure that you're in good hands! Thanks once again.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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