Welcome to FleetPrices.co.uk

Hi Steve, everything went smoothly and the car is more and better than expected.

Thanks very much.

Chris.

Chris Hemingway

Dear Steve,

Thanks for your email.

I've taken delivery of the car and am very pleased with it. I've also been very pleased with, and appreciative of the support provided by your team in arranging this lease. Anissa in particular has been very helpful: always prompt and courteous in dealing with my many questions. (In fact I'm sure she'll be pleased I've got the car now - I'll have no more queries for her to answer!!) The rest of the support team, whoever I've dealt with, have also been great. Thank you, and please pass on my thanks to them.

One comment on the actual package as something by way of feedback for the future. It wasn't clear until quite late in making the arrangements that the Jaguar leasing company does not allow the driver to utilise the “App” and the associated emergency response and breakdown services. As it happens I personally am not too worried by this: the App functions would be used on very few occasions anyway and I have alternative breakdown cover arrangements. However, as I'm paying ~£400/month it's disappointing to learn that I'm being denied access to all of the services that Jaguar have provided in the car I'm leasing. This is apparently on the grounds of “Data protection” but I sense this is nothing more than a poor excuse for the leasing company not to have to bother to put the resources in place to manage this properly. This is nothing to do with Fleet Prices, and certainly no reflection on the service that you have provided, but I raise this as a matter that you might wish to explore further.

I would also add, in closing, that the collection service for my previous car was also very well organised. Whilst this was probably not controlled by Fleet Prices, be happy to take some credit for it! :-)

Kind regards,
Ray

Ray Elgy

From beginning to end the service was excellent had no problems whatsoever and I am delighted with the vehicle, it was everything I asked for and would highly recommend your company to other people. Thankyou very much for your superb service.

Yours gratefully

Karl Grimshaw

Karl Grimshaw

Thanks for your email - everything has gone very smoothly including the delivery and I am absolutely delighted with the A4 which so far has exceeded my expectations.

Thanks so much to Steve Tibbs for all his help in setting up the deal, answering my endless questions both expertly and with good humour.
I am new to all this but, thanks to Steve, I believe I have a got a really good car which meets my needs and represents excellent value for money.

Your support team were also excellent, keeping me informed at various key points in the process.

John P

Would like to say a big thank you to Anissa for keeping me up to date all the way through to delivery and helping me pick the right car. I'm over the moon with the car and it's absolutely gorgeous. If Anissa is dealing with your request be sure that you're in good hands! Thanks once again.

Hasan Berkul

Many thanks

We have instructed our insurance broker to take out a GAP policy for this car on our behalf.

As far as feedback is concerned, again the service from Leo and the delivery/handover were not short of excellent.

Many thanks once again

Elias Koumi-Hydrop

Hi Anissa,

The delivery went fine and the car's really nice.

The whole experience has been really good, in fact couldn't be better.

I remember when I initially contacted you and left a voice mail, you rang back almost straight away. Likewise almost every time I've spoken or emailed you, your replies have been almost immediate. At all times you gave me confidence in what you were doing, and I felt certain were acting in my best interest and that everything would be taken care of - which it was.

The car arrived at the agreed time today. The driver even jet washed it once he got near my home! He said it got a bit dirty on the journey. Very impressed. Also there's just under half a tank of diesel in it - which I wasn't expecting.

I wouldn't have any hesitation at all in recommending you, and will bear the referral incentive in mind.

Many thanks again for all your help.

Best regards,
Roy Daley

Roy Daley

The car arrived absolutely fine, I think your service and support has been excellent through out, so thank you.

Tom Mardle

The process and delivery of the Mercedes was spot on.

Rachel was very helpful throughout.

I'm very happy with the process overall.

Thanks

Kwok

Kwok Man