BVRLA Membership NO: 2008
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You have been so good in your role with me Anissa - very thorough and always following through on what you say you are going to do... I have felt safe having you as my liason person and sincerely have enjoyed our regular communications & banter throughout this rather drawn out process! You are clearly good at your job and take pride in it.
Than once again for your consistent hard work Anissa, I hope you get the recognition you deserve my lovely!
Yes the Qashqai arrived yesterday whilst I was at work. It looks great and drives really well - but I have only seen/driven it in the dark as yet! That is the problem with changing a car at this time of the year- I have to wait for the week-end.
Thanks so much for all your work and patience, especially in the early decision stages when I couldn't sort a colour out! This has been the 4th lease car I have had and you have made the administration for me very easy.
I was delighted with the service I received from Ashley. He was very helpful easy to contact and always quick to reply to any queries. The support team were also very helpful and delivery was prompt and on the stated day. This was not the case when i leased my daughter's car with a different firm. I will a certainly recommend fleet prices to friends and family in the future.
The delivery driver was also great,and talked me through how to work everything on the pick up.
I would like to thank you all for the excellent service.
Thanks for your email. This is the first time I have ever used such a service, I must say from the start supported by Leo to delivery I have been very impressed. At each stage I have been kept well informed by every member of your team.
Finally, the car is brilliant and the firm that delivered where exceptional
Thank you for a great service, which I will most definitely be recommending to friends and family
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
Steve – can confirm that the delivery was smooth thanks very much.
I was very pleased with the service I received from Leo. I do not enjoy having to deal with anything to do with cars and he made it very easy. Delivery went smooth.
Thank you very much.
I found the experience very pleasant. Anissa worked quickly to secure the vehicle I was looking for. Provided regular support throughout the process to speed up delivery and even called the day after I had the motor to make sure I was happy.
Since driving it I have noticed that the tracking is out. Would any VW garage take a look at this for me?
I couldn't fault the service at all, Craig Charlesworth was reliable and efficient from my first enquiry to him. The car was delivered on time and the driver was lovely, taking the time to explain everything to me (even after driving 5 hours!). The car itself is perfect, exactly what we have been looking for.
As I have said to Craig, I would happily refer your services to anyone I hear of in the future who is looking to lease a car.
With kind regards
Thank you for your help and kind assistance in making this a smooth and easy transaction from start to finish.
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F: 0330 606 2619
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