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I am emailing to give some feedback to yourselves and more specifically for the lady I dealt with, Anissa.
The whole process was smooth and Anissa is a really nice lady. So helpful and approachable, always being understanding, acting urgently on my behalf and keeping constant communication throughout the order process.
One of the nicest customer services representatives I think I've ever dealt with. She's a hugely positive example to your company and certainly deserves praise for her pleasant demeanour. My remembrance of her 'pleasantness' is what made me come back to look at ordering another vehicle this time round!
So thanks to the company and especially her. I hope you'll give her the praise she deserves, she does a very good job.
Thanks, everything went well with the delivery of my car. This is the third one I've taken through you. I managed to get the VE103 form in advance via PHH and so was straight off to France 10 minutes after the car arrived.
As before I want to thank Anissa for sourcing the car so quickly for me, and for keeping me updated, even when she was on her holiday.
All in all I continue to be happy with the service and prices, the cost per month being approx £60 less than my local Seat dealer was quoting.
I'll be back again in 2 years for a replacement.
Delivery went very well and yes I'm very pleased with the car.
Thanks for all your help.
Yes, I'm very happy with the car thanks and the whole experience was fairly smooth and hassle free. There were lots of forms to complete and sometimes faxing/scanning wasn't available to me, but we worked around that (posting where possible) and turned it all around quite quickly. The amount of forms isn't unusual given the financial and contractual agreements to be made, so no issues there.
I also requested a car ASAP, so was pleased with how Fleet Prices found one in stock that pretty much matched my criteria and met my timescale demands.
My only outstanding question/s is when payments will be taken, both the initial '6-monthly' payment and the ongoing direct debits?
I have already recommended your services to other friends and family who are looking into similar leasing options.
My experience was very positive and Rachel was fully supportive and helpful.
The whole process went extremely smoothly. Very happy with my new vehicle. The delivery driver was polite and explained clearly about the car before handing it over. Hope this is sufficient information.
Thanks to Paul
The delivery went extremely smoothly and we are very happy with the vehicle and the delivery man was helpful, polite and friendly. Thank you.
Barrie & Andrea Hicks
Barrie & Andrea Hicks
Thank you for your email.
I am very happy with the car and the delivery went smoothly.
Helen was an absolute star who went above and beyond helping me find and lease a car for the first time. Claire, Rachel, Rebecca, Rochelle and Sara in the support team were extremely helpful and informative, replying to any email very swiftly.
I felt I was in safe hands throughout the whole process and in 3 years time will be returning to Fleet Prices for more great service and another great deal.
Many thanks for the follow up, I'm really pleased with my Nissan Juke, My family are quite surprised at how cheap its worked out for new car, all your staff have been really helpful even though I had my doubts with some of the paperwork. My wife will be speaking with you when her car deal runs out with Mini finance as the service I've had far exceeds that of the main dealer.
Happy to say that everything went smoothly with the collection of the Fiesta and that we are very pleased with it. A good choice! Many thanks for your help and that of Allen Ford.
I have a friend who may be in the market for a small car on a lease arrangement similar to mine. Something like a Fiesta would suit her, probably an ecoboost 100 in Zetec trim, 5 door, delivery in January 2015 to Scotland, presumably Edinburgh. Could you see what is the best price you can come up with.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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