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Thank you very much for your friendly, efficient and smooth experience while leasing the car 'nothing was too much' for you from the beginning. I felt that i was valued as a customer and you never failed to deliver even when i kept changing my about different car.I felt you were honest and approachable throughout the process. This goes to Jessica too who was efficient and very accommodating. Many thanks.
Everything went very well on Friday and I am absolutely over the moon with the car.
In terms of feedback, the service from Fleetprices has been fantastic throughout – a very personal and friendly service, the process was very straight forward and I was kept informed of the progress throughout.
In terms of Volkswagen at Cheltenham they were great – they made me and my wife very welcome, Steve was very helpful showing me around the car and even went to the trouble of fitting some mats in the car.
With the problems I had with the personalised registration I would like to take this opportunity to thank you and everyone else concerned for the help and support with this matter, it was a trying time for me and I am sure this was very frustrating at your end. I recognise that you and the team at Volkswagen went over and above to resolve this problem for me.
Overall I cannot fault Fleetprices and Volkswagen and would certainly recommend to colleagues, family and friends.
Thanks again for everything.
Thank you delivery went smoothly and all ok
Absolutely no problems or issues in the whole process.
Delighted with the service and delighted with the car.
Have no hesitation in recommending or doing business again.
The delivery went as was expected with a phone call from the driver an hour before he arrived. The car looked fantastically clean.
I'm very happy the way I was treated by Fleet Prices with Leo letting me know of any problems throughout as I had been in the USA shortly before the new car arrived.
I have also been offered a day at Brooklands with Mercedes as there were a few problems with some of the paperwork. It was no problem to me but I am looking forward to going sometime in July.
Just wanted to say Paul how pleased we are with the car...it's fab!
With regards to the experience I have had in getting my new car I would like to say how easy and professionally the whole transaction was handled by yourself and anyone else I had to deal with.
Advice was always on hand and delivered in a very curteous maner. Once the finance was agreed, both Doug and I were delighted at the speed in which the vehicle was delivered to us. We would have no hesitation in recomending you to prospective customers and thankyou for helping us find the right vehicle for us.
Sue & Doug
All went well, no problems.
Thank you to all your staff for the help that they gave.
Kind regards, Jill
Award Learning Services
Just a short note to let you know that I was very happy with the service I received from Fleet Prices, for the second time, as I had previously leased a Mercedes A180 from you. Leo was again very helpful and kept me informed of what was going on and was able to accommodate any changes that I wanted . Also the rest of the support team, specifically Jessica, were also very helpful and able to sort out some changes that were needed to the paperwork, so thanks for all your assistance.
Regarding gap insurance, I followed the link from your website and have purchased GAP insurance from Brokergap, which I had previously also done for the Merc; thanks for the advice.
I can confirm I was more than happy with the service I received from yourselves, very professional and the price was the best I could find.
I will most certainly come back once this lease has expired.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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