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Paul Wanted to drop a note to say how delighted I was with the service you provided. I was particularly pleased with your help when there were some finance issues. I will be recommending you to friends and family and hope this is the beginning of me using Fleet Prices for all my car leasing needs Thanks again Billy
Yes, very pleased with the car and just as important very happy with all that you have done! It was a pleasure to deal with you.
Thanks for getting the car sorted for me! Not sure if Paul mentioned but I originally had a lease arrange through another leasing contract hire Company, after they didn't send me the paperwork causing one delay the car then came in without alloys which meant they would have to start the whole process from scratch, adding another 3 weeks onto the 3 weeks I had already waited, I was borrowing my sisters car which was for sale so was panicking when it all fell through!!!
Anyway my boss found Fleet Prices and they managed to arrange me a car within a week! Paul Phillipson was fantastic, he communicated well and contacted me after each email to make sure I had got it!
I would definatley come to you again once this lease is up.
PS Beverley has been very friendly too! Makes dealing with companies so much nicer when people actually communicate properly :)
Thanks Anissa. It was all good, delivery was fine and happy with the car. Appreciate your assistance with this, we'll no doubt speak in a couple of years when it needs replacing‚Ä¶
Feedback would be very positive, I had previously had no luck in finding the car I wanted, and negative dealings with audi car salesmen !!! On speaking to Mike he made it a positive, clearly explained everything and found the car I wanted, Mike continued to explain every step and is a credit.
The admin staff also kept me updated without any prompt and explained every process.
Thanks for your note, and thank you for following up.
A great experience with a dedicated professional team, helpful, easy to speak to and who know what there doing!! and, the car is fab
Iíve dealt with Steve Marston and the Fleet Price team since March 2010 and during this period Iíve enjoyed a high level of customer service. They leave nothing to chance, ensuring I was completely comfortable with everything from vehicle spec to delivery dates.
My second contract expires in June 2014 but Iíll be discussing my next car options with Steve from the January and I look forward to continuing my relationship with them.
Good afternoon Steve,
Thank you for contacting me.
Firstly I would like to say that I am delighted with the car and the process from my first contact with Anissa through to delivery has been excellent.
Each step of the way has been explained very well, when I was asked to complete the paperwork and required forms, this was all clear and any questions I had were taken care of very efficiently by Anissa.
I did get a little frustrated near the delivery as the date seemed to fluctuate a bit, however on reflection it was pretty much on the proposed delivery date and your staff were being open and transparent with the updates.
The car did seem to sit with the supplier for 2 weeks before they could give a slot to deliver which was again frustrating but the chap who delivered the car (Phil) contacted me the evening before to confirm the time of arrival and called again first thing in the morning to advise he was 45 minutes away, so that was very smooth.
Overall I am delighted with all of your staff, Anissa in sales and the girls in the support team, Rochelle, Rebecca, Rachel, Amy, Claire, Katie who all kept me regularly updated and were fast to answer any question that I had.
Kind regards to all
Thanks for your email ‚Äď the car is absolutely amazing! I got back on Saturday after a missed connection meant we had to wait 24 hours for the next flight back ‚Äď so it was here waiting for me. Couldnt be happier, it's an absolutely beautiful car to drive - and also just to look at.
Thanks so much for all your help getting it here. I'll definitely recommend anyone in my network should speak with you if they're looking to find the right car!
Got the car on Dec 28th. Very pleased with it thanks.
Looking forward to doing further business with you.
I have 4 cars in the family, all leased. This is my first encounter with Fleetprices, and it has been a very positive experience from end to end.
So when my other lease arrangements expire (first one ends April 2018) please get in touch (couple of months before ?)...
Thanks again, and I wish you all the best for 2017.
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