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Car has arrived, really happy with it! Thanks for your service - it's been excellent.
Anissa has been fantastic. She has been really helpful on getting the right car for us. So much so I have recommended FleetPrices to some of my customers and will continue to do so.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
Just wanted to express our thanks for the way in which you have served us. Thank you for being proactive, it's been quite refreshing to have that level of service.
Eddie & Trina
Car is fab. Just trying to work out all the bits on it.
Your service is fantastic and I shall recommend you to anyone who will listen to me!
Great service from Beverley. Best customer service I have ever had and I am picky! Delay on afternoon of delivery but that was not the drivers fault. The number given to him was wrong as it had an extra digit and that was the fault of the dealer (plus the traffic of course!)
I am very impressed with the whole experience and will recommend you without doubt.
Thanks for the email. I can happily say that the quoting was a dream! Nothing was too much trouble despite my moving the goalposts a number of times. Thanks Andy!!!!
The delivery arrangements went through flawlessly. Once again the delays were on my side!
Delivery was right on time to my offices.
One disappointment was the fact that there were no foot mats in the car. Not your fault and probably at extra cost from Volvo. Wish I had known though.
The car is also magnificent!
Be assured that I will recommend your company in the highest regard. Even more so if you could have a word with the car provider re the mats!!!!
Lawton Coopey - CMCA UK Ltd
The car was delivered on Monday and has been fine. The guy who delivered it give me a call 1 hour before and was at my house within the hour.
A very good service all round.
Thanks for all your help.
Everything has gone smoothly and i am enjoying the car. Thank you very much to and your colleagues for all the help, they were all great.
Yes, we've received the car ok last week. Many thanks. The service has been pretty sleek and we are very happy. Very happy to recommend you in the future or come back to you for any other vehicles that we may require.
Not sure about the reason for a GAP insurance since we have not purchased the vehicle but are leasing it (i.e. we do not have any financial commitment with regards to the purchase of the vehicle). Therefore, I am assuming that the comprehensive insurance cover that we have will be sufficient. Am I correct?
Thank you for contacting me. The car arrived on-time as promised and is just what I wanted.
I would like to commend Leo for the excellent support he provided. Right from the first contact, he was helpful, courteous and supportive. He advised me on my choice of vehicle and, when I was uncertain about some aspects, suggested alternative cars which might be of interest. He always returned my calls and emails promptly and throughout the whole process was a pleasure to deal with.
I will most certainly be recommending your service to colleagues and friends, and I hope to deal with you again myself in the future.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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