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I receive my new car this morning.
I just wanted to say thank you very much for all your help.
I was generally very happy with the service. It did take a few weeks longer than I expected based on the information I was given at the beginning but I wasn't in a rush so not too much of a problem. I was impressed with the delivery service as the car was dropped off before 9am and was a very easy transaction.
Just to let you know everything has worked out fine and as I said the other day, the car is far better than I expected. Jim Cronin at Harrison's has been great, as has the driver Bernie, who delivered the car. Nothing was too much trouble and given the time and lack of information from Ford Europe, this was very welcome. Please pass on my thanks to them both.
I have to say that given the circumstances, Fleetprices, principally through yourself, have been superb and I'd like to thank you for such sterling work against all the odds. Particularly putting up with a grumpy old bas...d like me, well done and thanks again. I've copied Steve Marston in, because I think he needs to know how well you handled everything and to let you all know I would certainly recommend Fleetprices to anyone. I should caution, that might not include Ford and if you have any contacts with the top people, feel free to let them know how I feel, irrespective of who good the car has turned out. I do think Ford have done themselves a disservice.
Anyway, enough of the negatives, you guys did really well, thank you again.
Kind regards Rob
Just wanted to say Paul how pleased we are with the car...it's fab!
Another seamless transaction from Dave, three weeks from our first enquiry to the delivery day! Over the moon with the Car, we were a bit unsure on the colour but defiantly a good choice after seeing it arrive!
I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine.
I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful.
I hope Rachel is around in two years' time to find me another great deal.
Car delivered. Very happy, thank you very much.
I just leased a car recently for my daughter. I would just like to say thanks for a first class service delivered by your team and in particular Ashley. I will gladly recommend Ashley and your company to anyone interested in leasing a car.
Delivery of the car was fine, and service from Fleetprices and Brighton Audi was fine through the process, the only downside has been a rattle coming from a rear window in the last couple of days. Claire is going to take it into Northampton Audi for them to look at.
Beverley at Fleet Prices was excellent, responding quickly to emails at all times, and answered any questions that we had promptly and clearly.
The delivery of the car was exactly as promised and we are very pleased with it. Katharine was extremely helpful in sorting out the deal for us and if you could pass on our thanks I would appreciate it. I will definitely consider using your company
Again in the future.
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