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Thank you for the email. The service I received was excellent - Anissa was very professional at kept me informed at every step of the way. The car is exactly as expected and the whole experience was smooth and stress free. May I also say that it was Becky Fearn who recommended me to Fleetprices and was also of great assistance.
I have already recommended your company to one of my colleagues who is thinking of leasing a car in the New Year.
Sorry late reply but not much to comment other
than i am happy at present with things and the
the delivery went fine.
Thanks to those at Fleetprices who started the process and saw it
Thank you for getting in touch and apologies i have not replied sooner but i am out of the UK working.
We cannot thank your company enough and dealing with Fleet Prices was so easy and the level of customer service was excellent. I originally used the search engine - Contract Hire and Leasing and the prices quoted for the BMW 330D Xdrive were fantastic.
However after i had registered my interest i received a call from Leo advising that the prices online were wrong and this was due to an error by the finance company. At this stage i thought about looking elsewhere but Leo asked to leave our request with him and he would look into a bit further. He was true to his word and came back with a fantastic lease deal that was not much higher than the original price i had seen online.
I have already thanked Leo on the phone but if you can pass on further thanks as i did make him work hard on the options list and he gave us advice as we went along and we even changed colours and trim two or three times and the final price was something we could afford every month.
After dealing with Leo i was passed over to the support team (Rachel, Claire, Rochelle & Rebecca) and they looked after me every step of the way and nothing seemed to much trouble and i had weekly updates regarding the cars progress for delivery. The big thing for me was trying to get the car delivered before the April 1st VED changes and avoid the higher costs because the car was over £40000 in value.
I know that Leo and the Support team worked with David Codman at BMW Scunthorpe to get the car delivered in time.
I understand it is not common practise but we asked Fleet Prices and BMW Scunthorpe if we could pick up the new car in person. I am sure you will agree there is something special about picking up your new car and that new car feeling. So we must pass on thanks to everyone involved for letting that happen and the new car is fantastic and a step up from our previous family SUV😊. Leo even phoned me on the day of pick up to make sure everything went smoothly.
The finance company Arval are also very good and no problems in dealing with them so far at all.
So please thank everyone again and we will be looking for a 2nd car at some point this year and I will be contacting Leo and the team and see if they can secure us another excellent deal.
Thank you for completing my Car Lease and delivery of my car on the 19th May.
Everything went well and I am really please with the car and the whole experience of getting the quote and completing the deal.
I like to particularly like to thank Mr Paul Phillipson for his expert advice and update by emails and phone calls from the quotation of the cars we were interested in to the completion and delivery of my car.
Firstly thanks for the excellent service throughout, the car was delivered at 9am prompt this morning.
Just to let you know got the car yesterday! Extremely happy with it! Thank you for all your help and information it's greatly appreciated!
Thanks for the email and very happy with the service. Special mention and acknowledgement should go to Mike, who I found to be very helpful, kept me informed every step of the way and was a pleasure to work with through the whole process. He is the reason I chose Fleet Prices for my new car over the other two companies I approached initially.
Can I just say how pleased I am with my new car I want to thank everyone there are fleetprices for there assistance and support. As soon as my lease on this car is up I will be coming straight back for my next car and have recommended you to many friends and family already,
Just a quick note to say thanks for the help provided to me by you and your colleagues over the past few month. The first quotation you provided to me was by far the best for the car I had chosen and even though I then had to wait quite a period for the car to be delivered this was down to the fact that Skoda had to build it with the extras I had specified. It has been really easy to deal with you and my emails have always been answered very quickly either the same day or the next day. I expect to be coming back to you in 2012 as my wife has her eye on a Golf cabriolet so if you could keep your eye out for a deal on one of these it would be appreciated.
Everything went well with the pickup of the car thanks Steve, and like yourself, Paul was a gent and a true professional to deal with.
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